Ordering Online

  • After you have successfully submitted an order online, you will get a confirmation email sent to the email address you provided us in your order form. Please make sure you check your junk folder if you do not receive this email.



Trouble-Shooting Online Orders

  • If your order keeps getting declined, first check with your credit card company to make sure your card is working.
  • Sometimes institutional credit cards (e.g. from a college or university) will have a block on them for use in phone and internet orders. The holder of the card can call the credit card company and have this block removed.
  • If you have questions or problems with the online ordering process please feel free to email us at anytime at or call (800) 577-4762 or (415) 332-3232. 
  • We are generally available during business hours Monday through Friday, Pacific Standard time.  However, we are a small staff and cannot always answer the phone. So, if you get our voicemail please leave a message and rest assured that we will get back to you promptly.



Purchase Orders

  • We accept purchase orders from American and Canadian colleges, universities, institutions and organizations.
  • For other international purchase orders, we require payment in advance in the form of a check or money order payable in U.S. dollars.
  • Our tax identification number is EIN 56-2580512.



Ordering by Check

  • Please send your check payable in U.S. dollars, along with the items you would like to order and contact information including phone and email should we have a problem filling your order to: Psychotherapy.net, 201 N King of Prussia Rd, Suite 370, Radnor, PA 19087



International Orders

  • For inquiries regarding bank information, SWIFT codes, or other logistics regarding international remittances, please contact our team via email at higgsb@knowfully.com