How to Help Veterans Haunted by War Reclaim Their Humanity

“I try to not fall asleep, because then I’ll just have another nightmare.”

Rick was a sniper in the Vietnam War. He was sent on “high-low” missions in which he was taken by plane at night to a “high” altitude (above radar) where he would jump out with his rifle, and his parachute would automatically open at a “low” altitude of 1000 feet. He was given a photo of a high-level North Vietnamese commander who was his target on the mission. After completing his mission, Rick would run through the jungle, then swim down the river where he was picked up by an American patrol boat. Rick successfully completed six of these incredibly dangerous missions. He subsequently suffered recurrent nightmares in which he would see the dreadful sights in his rifle scope at the moments of successes, and then be chased through the jungle by groups of North Vietnamese soldiers.

After returning from war Rick became alcoholic, lost his marriage and relationships with his two young daughters, became homeless, and suffered degradation to his health. Now, in the nursing facility, Rick was gaunt, wheelchair-bound, with straggly hair and beard, and largely mute, rarely speaking to anyone. He did begin to speak with me after a few months of my quietly and patiently talking to him.

Rick talked of how he and his sister grew up with alcoholic and abusive parents. To escape, he would shoot tin cans for hours at a local quarry. In our therapeutic work together, Rick was willing to explore the associations with his recurrent nightmares. Even though Rick knew he had acted under the command of superior officers, had skillfully fulfilled his military duties, and was viewed as a hero, he had deep feelings of guilt and shame about his role as a sniper. In part, his guilt stemmed from fantasies he had as a teenager that involved shooting his parents as he took aim at the tin cans. Rick felt remorse over the killing of targeted enemy commanders, even though he knew they were directing their own troops to kill him and his comrades. Rick had imaginary conversations during therapy with the men he had shot.

Rick felt deeply ambivalent about being labeled a “hero.” We considered if it was heroism to jump repeatedly from a plane over enemy territory at night, or to fulfill six sniper missions, or to overcome his trauma and recover his human concern for others, or to begin communicating with others at the nursing facility, or to have a meeting with one of his now-adult and long-estranged daughters, or to reconnect lovingly with his sister.

Rick came to laugh as we speculated that maybe it should be the North Vietnamese soldiers having nightmares after an invisible American sniper jumped from the sky six times and killed their commanders then escaped unseen. As therapy continued over the next two years, Rick reported gradual reductions in the frequency of nightmares from nightly, to once weekly, to “only once in a while now.”

In working with Rick, and others who shared similar trauma, I have come to learn that war is truly hell on earth, and that while heroism surely revolves around the strength and valor to fight, it also includes the courage to reclaim one’s humanity and one’s relationships, and to regain some degree of peace within a wounded soul.

Stephen Schueller on the Power and Promise of Mental Health Apps

Mental Health Apps 101

Lawrence Rubin: Thanks for joining me today, Stephen. I first became familiar with your work when I took a deeper dive into mental health apps and came across your work with One Mind PsyberGuide, a system for evaluating these tools. For those of our readers who may not yet be familiar with or worked with them personally or professionally, can you define a mental health app?
Stephen Schueller: A mental health app is essentially a software program that can support people in their mental health journeys. There are various kinds of mental health apps, with estimates suggesting that there are somewhere between 10,000 to 20,000 of them out there. Some of them are intended to be used on their own, so a consumer might use a product to self-manage facets of their own condition, like anxiety, depression, or trauma. And others are really meant to be used in conjunction with standard therapy.
So, for example, the Veterans Administration and the Department of Defense have developed a suite of different apps that are designed as adjuncts to standard evidence-based treatment. For example, CPT Coach for cognitive processing therapy. PTSD Coach for PTSD treatment. PE Coach for prolonged exposure. These are meant to be tools that help support a therapist and a client who are engaged in a specific type of treatment, like prolonged exposure or cognitive processing therapy.
LR:  Are the apps themselves subjected to the same type of empirical validation standards as the therapies they are adjunctive to?
SS: I think it is an appropriate question to ask. To consider what level of evaluation is needed depends on the type of product, the type of app. Those apps that are meant to be therapy adjuncts for example, are designed to replace worksheets or other supplemental content that would go along with an established evidenced-based treatments. Cognitive Processing Therapy Coach, developed by the VA and DOD, is meant to support cognitive processing therapy. Its various homework assignments, tracking components, and capacity to record the actual sessions so that clients can listen to them later and do some of the exposure exercises, all get done in the context of the app. And so, to the same degree that you probably don’t need to evaluate every new version of a worksheet associated with an established treatment protocol, you don’t need to undergo the same types of rigorous evaluations as you would do to the treatment itself.As opposed to apps that are therapeutic adjuncts, there are those that are meant to be more treatments unto themselves. And if they’re not some type of formal treatment like the ones I mentioned, they might be like self-help or self-management products, which opens some interesting questions. Like if these are replacing the self-help books of the past, do we need an evaluation of every single self-help book out there? Or is it sufficient that a self-help book aligns with evidence-based treatments and evidence-based principles if it does not have a formal evaluation?

And so, I think for these adjunctive apps, it’s important to distinguish between direct and indirect evidence. Direct evidence would entail an evaluation of the app itself that explores whether it has been subjected to clinical research studies that show effectiveness for the target condition or goal that that app is trying to change. Indirect research would be based off a pre-existing evidence-based practice, where we would be looking for fidelity of the app to that evidence-based practice.

In this latter case, the app would be evidence-informed rather than evidence-based. An app like that might be a digital CBT tool, that has some fidelity to Cognitive Behavioral Therapy principles. And I would argue that there are various levels of evidence that we should be looking at for with these apps. Obviously, I would love it if every app out there had a clinical trial showing its benefit, but I will tell you that’s not the case. Research suggests that about only 1 to 3 percent of mental health apps have any direct scientific evidence behind them. But I think if it doesn’t, an app that is evidence-informed is probably better than an app that is not based on evidence-based treatment. I think, again, it’s degrees of evidence, and that’s one of the things that we explore at One Mind PsyberGuide, is trying to look at the various degrees of evidence that are supporting various products.

LR: So, what you’re saying is that just as there is a hierarchy of what are considered highest levels of empirically backed treatment research, from randomized control trials down to anecdotal evidence, there are different levels of scientific evaluation that apps can be subjected to.
SS: That’s right. And I think I would add one other point, which is that in a lot of places we see that when treatments are adapted to new mediums, they often maintain their effectiveness. So, Cognitive Behavioral Therapy for depression has evidence that it works in person. It also works via teletherapy, in a group therapy format, as well as through self-help books. And so, to some degree, to continue to conduct the same level of studies as we move to new mediums may not be the most efficient use of our resources.When we’re taking something to new mediums and apps, is this really a new treatment, or a new practice that’s being developed through this technology? Or is it taking something that’s worked before and packaging it in a new way? And so, I think that’s the thinking around the evaluation of indirect evidence. That an established intervention already works in various realities and formats gives a lot of confidence that it would likely work in this digital delivery format, as long as it shows fidelity to those evidence-based principles that that treatment involves.

LR: We briefly mentioned self-help books. John Norcross, as an example, has done treatment outcome research at the highest empirical levels, but he has also written self-help books based on the same principles that drive his research. So that’s what you mean when you say if a therapeutic modality is robust and valid, we shouldn’t be that concerned with the transition into a different medium, such as digital technologies and apps.
SS: That’s right. Or at least we should be less concerned. The situations I worry most about are where new, innovative treatments are made possible using technology. I think those do need to meet really high standards of evidence to support their benefits.
LR: What would be an example of this?
SS: I think there’s a lot of work to do around chatbot apps, where you would interact with the app as if you’re chatting with a person, or potentially a therapist. Although they’re often based on evidence-based principles, I have some questions about the benefit of chatting with a computer program

And similarly, I’m also curious about some of these virtual care platforms using text message-based interactions with a therapist. Does that work? And what is the benefit someone gets from text-messaging back and forth with someone, even if they don’t have credentials? How do we distill evidence-based psychotherapy practices into these very brief back-and-forth interchanges?

So, I think there’s a lot of places where we do need new evidence to suggest that these things are beneficial. And I think that there is some promising evidence supporting both chatbots and text message-based interactions as potentially being clinically efficacious. But I do think these are places where we need more research to support these practices.

LR: Are these chatbot apps like virtual assistants, driven by artificial intelligence programs designed to provide human-type responses?
SS: There definitely are products like that. Three examples would be Woebot, Youper, and Wysa. All of these are apps where a user who downloads the app would be able to message back and forth with this virtual agent that is going to provide back full-text answers. Again, they’re often based on therapeutic principles. But I think that these are types of things that were not possible just a brief time ago. This is not like taking a self-help book and digitizing it. This is a very new type of thing that is possible because we have computer programs and software that can do these types of interactions.
LR: Would these types of virtual assistants be programmed with keywords that might be sent off to a therapist if the person is simultaneously working with a “live” therapist, or are they completely asynchronous standalone surrogates for therapy?
SS: It’s a little of both. You couldn’t take this program and bring it to your therapist and say, “Okay, I’m going to use this on the side, and it’s going to reach out to you if these certain words come up.” Some of the programs are designed to communicate directly with a therapist. Or they are a gateway. One way to think about these is as a low-intensity first step that can then introduce or connect someone to a therapist if necessary. And some of these programs do have that model, where if there is need for a therapist, they can step up to that higher level of care. But these aren’t the types of things where you as a client would say, “Okay, I’m going to use this in conjunction with a therapist I’m seeing.”
LR: I know that there are apps for medical care. For instance, those that monitor cardiovascular activity and then send that data to a physician or a physician’s assistant. Are there ways for some of these apps to communicate directly with a therapist, who then would respond to the client?
SS: There definitely are some apps that try to digitize measurement-based care, to allow some communication or transmission of data based on symptom tracking or logging, or other types of things that people would be doing or as part of the treatment that they’re receiving and feeding that information back to their therapist.

The Wild Frontier

LR: In the “old days,” people crowded the self-help aisles at Barnes & Noble or other bookstores. Today, in contrast, e-consumers routinely scroll through platforms like Amazon. How do folks who may not be ready or interested in taking the step into therapy find their way through this labyrinth of 10,000 to 20,000 apps? Is there some sort of roadmap, or a central directory?
SS: I think it’s hard. And I’ll say that there’s no one centralized hub. But I think most consumers go to the app stores and they put in keywords like depression, anxiety, or stress, or whatever they’re struggling with. But I think that the app stores do a very poor job differentiating these products, because most of the search results bring up apps that have four-and-a-half to five stars. That doesn’t really provide a lot of information about the difference between these apps, or which are the evidence-based ones. Relatedly, a lot of people hope or think that the FDA is going to solve this problem. I will say that the FDA has cleared some mental and behavioral health apps, starting with Reset back in 2017, which was an app focused on substance use disorders. But since then, there’s only about a handful of mental health apps, about 10, that have been cleared by the FDA. But that’s 10 out of 10,000 to 20,000 over a period of about five years, which is about two products per year that are being evaluated and cleared.

There is a class of products about which the FDA has said that “they are exercising enforcement discretion,” which means, “We probably could regulate these, but given our assessment of the risk-benefit ratio, we’ve decided not to.” Examples of apps in that category are those that allow consumers with diagnosed mental health conditions to self-manage their own symptoms, such as by providing a tool of the day or different behavioral coping skills. A lot of people think that the FDA regulation shows that something is efficacious or effective, but in actuality the FDA is mostly concerned about safety. They’re looking at the risk profile of these products, and then clearing it based on that. This is all to say that FDA is not really doing much or has not done much in this space. At the beginning of the pandemic, they paused their review of products in this space given the potential need for digital services to help support mental health problems in the pandemic. So, this is a space that’s been traditionally messy and has gotten even more so over the past couple of years.

I think a couple of places that I would point to as being better able to provide more information for consumers are the Veterans Administration and the Department of Defense. While they are mostly focused on veterans, their apps and evaluation procedures are also useful to diverse consumers, especially for therapists who are providing some of these evidence-based practices. And my project, One Mind PsyberGuide, which really tries to collect and provide some of this information for consumers to help them make informed decisions.

LR: So, with the exception of the small handful of apps the FDA and the VA and DOD have approved, publishers of mental health apps do not have to post any black box warnings.
SS: That’s exactly right. There’s little regulation of this space outside of the area that the FDA decided that they’re going to regulate, which, as you mentioned, is quite small.
LR: What are some of the criteria that a consumer should be looking at when they go to the app store?
SS: I think there are three main buckets of elements that are important to consider when searching for a mental health app. Credibility or evidence base, user experience, and then safety, especially related to privacy and data security.Credibility or evidence base goes back to the conversation we were having earlier around the evaluation of the evidence behind these products. Is there either direct (evidence-based) or indirect (evidence informed) support of the app’s effectiveness?

User experience, which is subjective, is about whether the app is easy to use, easy to learn, aesthetically pleasing, free of technical glitches, engaging, something you would come back to? Based upon this criterion, users can narrow down a set of apps to a selection of three to four and then try each of them out to see which works better for their needs.

Lastly, safety and security issues are related to data security and privacy. What is their privacy policy? What do they do with your data? Who is it accessible to? A few years back, we did a review of security policies on 120 depression apps and found that about half didn’t have any policy whatsoever, so they told you nothing about what they did with your data, which was a major red flag to us. And of the half that did have data security and privacy policies, using our scale that we developed at One Mind PsyberGuide, half of these were deemed unacceptable. These apps didn’t provide their data security and privacy policies until after you already put in information about yourself. So, for example, you would create a user profile by putting in your personal information, only after which the app would tell you, “Okay, now we’ll tell you what we do with our data.” That would be a pretty easy red flag for a consumer.

LR: In this Wild West of the internet, what entities might data be shared with?
SS: Often, it’s back to some of the big tech companies—the Googles and the Facebooks, where one’s data might be used for advertising or other marketing purposes. That would make me a little uncomfortable with mental health apps, although, honestly, I do use products that are associated with those worlds. With some of these apps, consumers just won’t know.I talk a lot about the importance of transactional value for data in this space. So, what do I get back, and does that align with what I’m using the data for? With Google Maps, for example, I’m sharing my location information, but in return, it’s helping me navigate to somewhere based on my location. That’s the transactional value, but it feels a little bit different when it comes to mental health apps. Why do they need to know my location?

LR: And since the FDA has only regulated a very small percentage of the apps, I imagine the potential for consumer deception is very great.
SS: That’s right. I think another thing is that sometimes there is a misconception where some people assume that if there’s data present, these apps must be regulated under HIPAA. But it’s important to realize that HIPAA is related to data that’s coming from covered entities, which in our case would be traditional health care providers. If an app is sharing information with a health care provider like your therapist, it should be, and hopefully is, following HIPAA regulations. But if there’s not a covered entity, then a lot of these apps are not regulated by HIPAA regulations, and they can change their terms of services or privacy policies without having to get approval from you. I’m much more comfortable with apps that are not collecting or sharing data, like a lot of the VA and DOD ones that don’t collect or share your information.

LR: I would also imagine that if a therapist assigns or recommends a particular app to a client, there’s the issue of potential vicarious liability. It would therefore behoove the clinician to become aware of all these different elements of the apps, particularly their privacy policies.
SS: That’s exactly right.
LR: Have you found that there are particular mental health conditions or client types that are more amenable to the use of mental health apps?
SS: There’s a lot of evidence to support the use of these tools for depression and anxiety. That doesn’t necessarily mean that these conditions are more amenable to apps. It’s more a reflection of where the research started and what information has accumulated. What I often say is that everything that has been treated with a psychosocial intervention has a digital tool or app that might be useful.

LR: And relatedly, some of the most effective treatments for anxiety and depression are cognitive behavioral. Have you also found some useful trans-theoretical mental health apps or those that capitalize on other types of interventions like Gestalt, or Psychoanalytic, or Existential?
SS: A lot of the apps out there are based on Cognitive Behavioral Therapy principles, but I do think there are some that could be amenable to some of the other treatments like you mentioned. Especially if we think about some of the general aspects of some of these apps. For example, you might be interested in tracking your mood or your symptoms, or different goals or values you have over time. You could imagine an app like that could be useful in a variety of different treatments.It has more to do with the theoretically aligned goals that you’re trying to achieve in those treatments and what products might support those goals that you’re trying to accomplish. But you’re right in suggesting that a lot of the tools out there are CBT-based. We recently did a study in which we reviewed apps with different features of thought records for Cognitive Behavioral Therapy. Traditionally, a therapist using CBT would give their client paper thought records to keep between sessions.

Since there are now all these digital tools that are promising or promoting that they can do this, we went back to see how faithful they were to traditional paper-and-pencil thought records. What we found is that although the set of apps we reviewed all had some elements of thought records, very few had all the elements. So, I think this is an important call for, if you’re a therapist or if you’re a consumer, to look under the hood of the app and to see what’s present in it. Pilot it, so you know what’s there. Just because it says it’s a cognitive behavioral therapy app doesn’t mean it has all the elements that you would want to be using, either as a provider or as a consumer.

LR: Have you found that to be an “optimal consumer” profile for users of mental health apps, defined by a certain set of characteristics?
SS: I think we see that people who are young, tech-savvy, and motivated tend to do better with these apps, especially on their own. In my own experience, older clients or those with less digital literacy might be a little bit more challenging to onboard. If you can train them and work with them, essentially providing a little bit of digital literacy training, these particular clients become most excited and engaged in using one of these tools. And for some of these clients, some basic digital literacy training or support can be useful in other areas of their life. I often tell clinicians to do some sort of assessment of their clients regarding their digital literacy skills, their interests, their previous experiences using apps, and health apps specifically. That information would help clinicians guide clients to the most appropriate and useful digital tool.

If they’re interested and willing to learn and excited to do so, that person might become a client who would be a good fit for a mental health app. I don’t think these tools are for everyone, and I would never, nor should a clinician ever force them on anyone. These should simply be a tool in the toolbox. It’s not the only thing we have available. But don’t assume if someone doesn’t fit the perfect profile, that there might not be some other ways to support them in using these tools. They might eventually end up being a very great fit and a very great client for it.

Challenges

LR: So, young, motivated, tech-savvy—got it! What about marginalized clients? Those that have been and/or continue to be disenfranchised, whether due to SES, education, race, culture, age?
SS: Yeah, well, I’ll say this is a place that I think the field has really failed so far. There’s a lot of promise, and a lot of dialogue like, “Oh, we’ll build these technologies, and we’ll reach people who haven’t been reached otherwise. And we’ll expand access.” The reality of the situation currently is that a lot of these products are made for White majority individuals, in terms of the language (English), the imagery, and the style of the dialogue that’s present.I think that’s shifting a little bit. I think there definitely are developers and entrepreneurs who are creating products that are tailored for traditionally marginalized and underserved groups. And I think that’s important. It’s something we’ve seen in both research studies and in our experience talking to consumers. Products that are tailored to specific populations are more effective and engaging, and those consumers see them as more appealing. But I think the reality of the situation is if you try to find a Spanish-language app or one tailored to another underserved group, there are far fewer out there. So, I think it’s a place where it’s an unfulfilled promise right now in this space, and more work needs to be done.

LR: Sort of the digital equivalent of the finding that specialized populations need specialized services by professionals who are most familiar with their needs?
SS: I think that’s exactly right, despite there being a lot of rhetoric of like, “Oh, we’ll have these products, and it gets around this problem, because we don’t have to rely on the provider. We’ve got technologies. But you still have to design it. It’s not technology—the apps must be able to meet the needs of these distinct groups. It’s not just going to be a one-size-fits-all and we can create a product without consideration of racial, ethnic, and cultural diversity.
LR: And availability is a self-limiting issue, because not everybody has an iPhone. Not everybody who has an iPhone knows what to do with it. And not everybody has a computer. If they do, it may just be for simple functioning. I don’t know if I’m overstating it when I suggest that mental health apps and digital technology like this really favors the educated, the employed, the informed, the digitally familiar.
SS:  I don’t think it’s overstated. Even if we look at research studies, the most common participants are middle-aged White women. So, I think that’s the group we know a lot about who these tools work for.
LR: What role do you see mental health apps playing in working with suicidal clients or those in crisis?
SS: I think there’s a couple places where these tools can be useful. I think one is having these apps be collections of crisis resources. I know, for example, in the case of PTSD Coach that there was a safety planning tool and crisis support services tool directly in that app. And it was such a popular feature that they developed a standalone version of that containing provider resources. So, I think some of it is putting the resources in the pockets of people at the places and time that they need them the most and that they can save lives. I’ve been part of a team that has done a little bit of work in using these tools while a person is undergoing acute treatment. We were working with people who were on an inpatient unit, learning Dialectical Behavior Therapy skills, who used this app or got the app after leaving the setting as a reminder to use the tools.We often talk about these tools as being on-ramps and off-ramps to mental health care. On-ramps to introduce people to what is this whole therapy thing about, and what are some of the things I’m going to be learning in therapy? So, not replacing treatment, but getting someone ready so that they might be more willing to go and have started learning some of those skills. And then off-ramps being the booster sessions, or the reinforcement of the skills. And I think the same thing applies to individuals who are dealing with suicidal ideation or who have been through a suicide attempt, in that these tools might be ways to provide them reinforcement of some of the skills that might be able to help support some of the things that they learned.

LR: So, mental health apps can have a wide range of usages for suicidal clients and other clients in crisis, but not as standalone resources.
SS: I think that’s exactly right. And a great point, and I think that’s something I should really emphasize and just say directly. I don’t think that these apps are replacements for therapists. But I also don’t think this is an either/or. This is a yes/and. I think that these tools can be useful in the toolboxes of therapists, as well as in toolboxes to provide mental health services broadly. And that we must think about ways in which technologies can really augment and support therapists to give them skills. Or give them resources to do things that they weren’t able to do before. But in all, I think that putting resources in the hands of clients at the times they need them is one of the biggest potentials of these tools.
LR: There’s a wide body of research that examines the impact of therapeutic relational variables on treatment outcome. When it comes to apps, that relational connection is absent. How might mental health apps, especially those that are asynchronous or not connected to a therapist, take the place of relationship? Or is it, again, not an either/or, but a yes/and?
SS:Yeah, I think it is a yes/and. We’ve done a little bit of research, as have others, looking at relational variables or therapeutic alliance to these products specifically. And we find that people do form relationships to products—in this case, apps. I think that people have attachments to their phones. It’s something I do often during in-person talks. I might say, “Everyone, hold up your phone,” and everyone whips their phone out of their pockets and shows like, hey, everyone has one of these. And I’m like, “Okay, now pass it to the person on your left.” And everyone looks at me like, “Why would I do that? I’m not giving up my phone. I’m not letting someone else touch it.” We can form attachments or feelings… I mean, not the same that we would to a therapist, but there are relational aspects that occur. I think sometimes with these apps, it’s to the authority or the sense of who developed this, and do we trust them? There are various aspects that come up. So, I think that’s one aspect.

I think another aspect, and this applies more to the products that do have some sort of human support or human component to it, is that having the smaller interactions sometimes can actually create a sense of connection or relationship. There was a study that a colleague of mine did where they had someone reach out to people. And they referred to this as mobile hovering. It was a daily text message from a person—not a therapist, not their therapist, but just someone who checked in—and would start out with three questions. Did you take your medication today? Have you had any side effects? And how are things going for you? And those were the three messages they got every day, and they got a response back. This was what was called mobile hovering. They had their therapist and their psychiatrist as well. And at the end of the study, they asked about relational variables, and the person felt most connected to the person sending them those three text messages every day, because they felt like they were really invested in them, and they were checking up on them. We’ve also done some work with automated text messaging — just pushing notifications to people every day. And clients will respond to them. And they’ll say, “Thank you.” We’ll tell them, “Hey, no one’s monitoring this. This is automatic.” Like, “Yeah, I just felt like I had to respond.” So, I do think it’s not the same. But there are relational things that come up, even with automated programs.

LR: What about mental health apps for children and teens?
SS: Some research suggests that a lot of teens have used these types of tools. There was a nationally representative survey of folks 14 to 22, and about two-thirds had used a health app. And a lot of those were focused on mental health conditions, stress, anxiety, substance use, or were apps that used interventions that related to mental health, like mindfulness. Interestingly, if you looked at those with elevated levels of depression, those who met clinical cutoffs on standard measures, three-fourths of those teens had used a help app.So, we find that they’re using these types of tools. I think one thing that is disappointing to me is that there aren’t a lot of apps that are really tailored for teens. And this goes back to some of the conversation we had earlier around traditionally underserved or marginalized populations. And I think the same thing occurs for teens, which is that a lot of the products that have been developed were developed for adults. And we typically youthify it by adding different images without really designing it with teens in mind.

we need to develop more products that are specifically designed for teens, with teens

So, I think it’s a place where there’s a lot of promise, and there’s a lot of potential. You mentioned some of them. Teens are on their phones often. They’re digital natives. They’re comfortable using technology. But we need to develop more products that are specifically designed for teens, with teens, in ways to make them better fits for that population.

Evaluation

LR: Circling back to the early part of this discussion when we addressed the evaluation of mental health apps, can you describe what One Mind PsyberGuide does?
SS: I can refer to One Mind PsyberGuide like a Consumer Reports or Wirecutter of digital mental health products. We identify, evaluate, and disseminate information about these products to help consumers make informed decisions. And we operate a website that posts all the reviews that we’ve done on them. We evaluate them on three dimensions related to the categories I mentioned earlier. We look at their credibility, user experience, and transparency around data security and privacy. And we say “transparency,” not “data security and privacy,” because we don’t do a technical audit of the app. We review their privacy policies. So, for example, if an app says that their data is safe and it’s encrypted, we don’t try to hack into their system so we can say, “Is it really encrypted?” We say, “Okay, we’ll take that at face value.” Our guide is designed to be mostly consumer-focused, geared toward people looking to use those products themselves. But we also know that a lot of clinicians turn to our product to be able to better understand what the evidence is base behind these tools.We also provide professional reviews for some of the products that we review, by which I mean we have a professional in the field use the product, review the product, and write up a short narrative review about what are some of the pros and cons, and how might you use this tool in your practice or your life. That’s like a user guide or a user manual for these tools, because a lot of these apps don’t come with instructions like, “Well, this is how you might be able to use it to help benefit clients or yourselves.” So, we provide some of that information. And that’s one of the more popular sections of our website — those professional reviews around specific products.

LR: Like what the Buros Mental Measurement Yearbook provides for psychological instruments.
SS: That’s right.
LR: I know the APA, the American Psychiatric Association, has its App Advisor. Is that similar or equivalent to One Mind PsyberGuide’s system?
SS: Yeah, I think it’s similar. The difference between the App Advisor at APA and what we do at One Mind PsyberGuide is the App Advisor is a framework that talks about the different areas you should be considering when you are evaluating an app. At One Mind PsyberGuide, we’re doing some of the evaluation and providing scores. The two systems can be quite complementary. What I often recommend for clinicians and providers is that you might use One Mind PsyberGuide as a narrowing tool, to be able to go from those 10,000 to 20,000 to a smaller subset that might be reasonable for you to look at. And then you could use the APA’s framework, to pilot and evaluate them yourselves.

As I mentioned, or as we’ve talked about, there’s a lot of ways these are like self-help books. And I wouldn’t recommend a clinician to give out a self-help book if they hadn’t read it or at least looked at it. So, I think the American Psychiatric Association’s framework is a good way to think about when you’re evaluating and looking at these apps, to identify the different features that you should be considering in your own review and evaluation of it.

LR: As we close, Stephen, I recall your saying that you were working on and had just submitted a grant to SAMSHA. Are you at liberty to share what the grant was about?
SS: It’s loosely related to mental health apps, although it will be more exciting if we get the grant. SAMSHA is starting a Center of Excellence on social media and mental well-being. So, effectively, developing a clearinghouse to help summarize the research and the evidence-based practices that might help protect children and youth who are using social media and support them in being empowered and resilient in using those tools effectively. And providing technical assistance to youth and parents and caregivers and mental health professionals around what they might be able to do around children and youth and social media.I think that it will be a great resource to help better understand what risks that social media plays, and how we might better help kids navigate that space. Because I do think that it’s an interesting challenge that was not present in my youth, in terms of the dangers, but also the opportunities that social media presents.

LR: What are you most excited about now in this whole area of mental health apps? What really gets your blood flowing?
SS:One thing I’m really interested in is how we can better use these tools to empower people who are not professionals to be able to support people in evidence-based ways. Or to embed them with extra skills that they don’t have. So, something that I’m really interested in is, as we’ve seen a lot of peer certifications programs develop across the country, how we might be able to better empower peers to connect or use mental health apps or digital products in their support of other people to bring evidence-based practices into the work that they’re doing.

So, how do we really scale with technology? Because I think that the current technologies we have, the most effective ones are those that have some form of human support. Although there’s a promise of scalability in technology, it’s not currently actual. That’s one aspect that I think is really exciting.

And another aspect that just kind of touches on the place that we’ve talked about a couple times is, how do we develop better products for different populations? For ethnic and racial minorities, for youth, for LGBTQ individuals? And I think that there are a lot of really exciting groups that are supporting that. The Upswing Fund, Headstream, different funding, and innovation platforms that are really trying to empower people from these groups to develop and evaluate products to show their benefit. Hopefully in a couple of years, I won’t have to say this is an unmet promise of this field.

LR: In a related vein, is venture capitalism something that might really boost mental health apps to the whole next level? Or is it something that might undermine the quality of mental health apps?
SS: That’s a great question. Venture capital funding in this space has grown exponentially over the past decade. So, I am excited to see people excited. And excited to see people investing money in this space. But I think ultimately it will be determined whether this is going to lead to more effective resources for those in need.
LR: Stephen, I appreciate your time. But even more, your incredible breadth of knowledge and passion in this burgeoning field. I’m going to close by thanking you.
SS: I appreciate your interest in the area.

Beyond Resilience: Addressing Moral Distress During the COVID-19 Pandemic

Rachel Smith was deployed to Iraq as a nurse at the height of the war in 2003. When she returned to the States, she recognized she was changed by the war, but didn't speak to anyone about her experiences. She closed off that part of herself and began to question the purpose of her deployment. Rachel did not believe she had PTSD — she wasn't plagued by flashbacks or hypervigilance, but she did feel sad, guilty and helpless over what she experienced. She went on to become a physician assistant and pushed her memories of war to the back of her mind. In 2018, an article in STAT about people in healthcare suffering from moral injury went viral. “Rachel had never heard the term “moral injury” before”, and read this article several times – the concept resonated on a deep level, describing how she felt about both her military experience and her current struggles providing care in a broken system as a physician assistant. She felt a sense of freedom and relief to finally have the vocabulary to describe what she was feeling, and this gave her the starting point to begin processing what she had experienced.

Moral Distress

Right now, everywhere we look, there are articles, both popular and professional, about how to manage, cope and reduce stress. Mental health providers are dispatched to COVID treatment sites to help care providers with the crisis they are experiencing. Apps such as Calm or Headspace, which focus on self-care and breathing, have come into focus to help with the overwhelmingly stressful situations that frontline healthcare workers find themselves in. This is crucial and important primary prevention, but it is only a starting point, not a solution. The challenge is not only about handling acute trauma. The COVID experiences of healthcare workers are slow-moving and life-altering, with important moral features.

By the time healthcare workers finally visit a therapist’s office (for those who do), therapists need to be prepared for more than helping people manage acute anxiety and addressing trauma. They will need to recognize the vocabulary of moral distress and to have internalized its meaning.

Distress is not new to healthcare workers. It is part of their normal routine and work; they experience days where people are sick and cannot be cured, and witness pain, suffering and death. They expect this as part of their role and are accustomed to its happening and to witnessing it. They often feel a sense of privilege at being able to be there for people during these challenging moments of grief, pain and loss.

With COVID, there are unexpected experiences. People around COVID patients suffer, but the resources to which they are accustomed are simply not there. There is not enough equipment or staff. Patients are alone when they die. Healthcare workers may be charged with triage decisions that make them feel they are “playing God,” or they may be following protocols to make those life-or-death decisions that constrain them from making a different choice, resulting in feelings of powerlessness or self-blame. Furthermore, the lack of personal protective equipment or leadership support can result in feelings of anger or of being sacrificial, even disposable. Because of COVID’s unpredictable and devastating nature, “working in a healthcare role right now can lead to more helpless or sad feelings than usual, and potentially a questioning of purpose. When these feelings are associated with one’s belief that he or she is participating in moral wrongdoing, this is “moral distress.””

It is not too early for therapists to get a head start on learning about moral distress. This is what many healthcare workers will be experiencing. We can learn more, and professional organizations can educate their constituents to avoid the potential problems that can happen if we ignore this aspect of what is coming down the pike.

Another concept, “moral injury”, is typically discussed in the context of military populations who had field experiences where they perpetrated, failed to prevent, and/or bore witness to acts that were transgressive and that went against their deeply held moral beliefs. Although such events may additionally give rise to post-traumatic stress symptoms or disorder, moral injury is not a psychiatric disorder.

The concept of moral distress, on the other hand, first arose in the field of nursing literature and has now been discussed in relation to other healthcare professions. In general, the term moral distress has been used to describe one’s inability, due to perceived constraints, to fulfill the moral obligations that those in healing roles assume to others. As a result, one’s core values and duties are violated. Within the nursing profession, some uses of the term reflect experiences of working within traditional hierarchies of decision-making. For example, in some cases, nurses are certain of the right thing to do, but feel constrained to carry out physicians’ orders or abide by other policies which make it impossible to pursue the actions they feel are morally right. Others in healthcare, in addition to nurses, may experience constraints due to power differentials or other obstacles. When any healthcare worker is not certain about the rightness of an action (for example, taking someone off life support), the decision is morally hard as well, and deep distress can arise out of having to make these decisions. Allocation of resources in the healthcare setting can at times lead to problems with unsafe staffing, unsafe practices and sometimes subsequent codes of silence in speaking out or reporting mistakes. These factors may all contribute to moral distress.

“Like moral injury, moral distress is a not a psychiatric disorder”. It is a psychological experience or state, a response to situations that are morally challenging. It is a disorienting feeling, a way one might feel that what they are doing does not fit in with their role as a caregiver, a healer, a health professional. Importantly, moral distress not only occurs at the moment of the morally challenging situation, but can linger for an indefinite period of time after the initial triggering event passes. Those who experience moral distress can be impacted for some time. It is and will become increasingly important for psychotherapists to appreciate the complexities of working with clients experiencing moral distress.

Suggestions for Amelioration of Moral Distress

1. Our primary goal is not to “fix” moral distress. Not only is this impossible, it overlooks something important for the person. Instead, we need to help them integrate their experience into their life and see it as life-altering but not life-impairing, in some ways similar to how we work with other losses and death. Don’t tell someone that you are sure you know what will help. No one knows exactly. But say what you do know — that therapy can give one the opportunity to better understand one’s thoughts, feelings and behavior and to gain insight into our pasts and futures.

2. Early recognition is important. When someone seeks help acutely, we must help them with general wellness in body and mind, and also acknowledge that they may need to make sense of this entire experience later on. Some people may think they are depressed — and in some cases there will be clinical depression or other significant psychiatric symptoms — but there is risk in not also incorporating the concept of moral distress.

3. Be cautious about diagnosis. Don’t make assumptions or over-pathologize moral distress. Depression and PTSD are psychiatric conditions. Burnout is a constellation of symptoms that correlates with psychiatric illness. But moral distress might in some cases resonate better with patients who don’t feel distorted in their thinking, feeling or behavior. In fact, some people might experience the stresses during COVID and attribute their experiences to “doing their job” or an “occupational hazard” and not feel distress, instead coming for other reasons to therapy. The same experiences might cause deep, abiding distress in others. “For some, COVID may be amplifying something they already felt, while for others it is an entirely new set of feelings to contend with.”

4. Use what you already know. Don’t over-specialize the emotional states of moral distress on one hand, yet at the same time recognize the particulars of it as unprecedented. Sit with a patient to listen and understand what happened to them. Develop a narrative that makes sense by revisiting facts and experiences about moral events, particularly those that engendered shame, self-blame, sadness or anger; and ask what else they could have done in those moments or not, to help them move toward the future. This is different for every person and depends on their own individual values and priorities. They can adapt and incorporate what happened and move forward.

5. Use compassion. Bearing witness, being non-judgmental, sitting with intense feelings and acknowledging normal human reactions are important tools to keep the individual well and better able to handle the reactions and feelings they have.

6. All theoretical orientations are welcome. We all practice from different theoretical perspectives: psychodynamic, cognitive-behavioral, relational, mindfulness-based. All of these can be helpful. We also know how to ask people about experiences where they felt powerless, harmed, abandoned, mistreated, overwhelmed, or witnessed others’ suffering. But it is important we have language to discuss what we see, and that patients have some language to use as well. We do not need to be trauma specialists to provide excellent care to healthcare workers and others with moral distress coming to terms with how COVID has affected them.

7. Avoid saying “I know how you feel.” Psychotherapists can relate to some aspects of this. When healthcare systems put in place decisions we might otherwise not make, we may feel our efficacy is undermined by not being able to provide high quality or even adequate care. This can literally feel “demoralizing” to the individual. But here, it is important not to say you know what it is like to be trying to save someone dying from severe hypoxemia while others also need your attention, while at the same time being terrified of catching the virus. Instead, focus on reflecting and supporting, and encouraging people to debrief and connect with trusted colleagues who share their lived experience.

8. Make room for non COVID-related experiences as well. “Healthcare workers seeking help in the coming months are not only about COVID — their lives bring context”. Some may come for psychotherapy for the same reasons many others will — to deal with general worry, sadness, questions about life and relationships, even to seek care for mental health concerns that predate COVID — so we can’t make assumptions that all will experience moral distress.

9. Pursue Purpose and Meaning. Finally, it is important to recognize that our work is not only about making someone feel better, though this is important. But to address moral distress we also need to make room for meaning-making and cultivating the sense of purpose that brought people to healthcare in the first place. Rachel found this by moving into the field of patient safety and quality improvement in health care. At Ariadne Labs, she works on developing solutions to improving healthcare delivery. She is completing a doctorate in Public Health, which will give her the ability to improve the care of patients on a large scale. For some, being able to address the system and effect change in some way is very therapeutic, and attempts to change structures to prevent morally distressing situations in health care systems in the future can help people heal.

***
 

We need more understanding about what best “treats” moral distress across situations and people, and there is great need to invest in research. We need to ask people over time what helped them or would have helped them. But for now, at least, we psychotherapists have the tools we need to carefully listen to our patients affected by COVID and can avoid mistakes if we keep these concepts in mind in the coming months.
    

Bret Moore on Military Psychology and Getting the Mission Done*

Challenges During the Pandemic

Lawrence Rubin: Good afternoon, Dr. Moore, and thank you for sharing your time with us today. Much has obviously changed in the world since the time we scheduled this interview. My understanding of the role of the military psychologist is that they serve the mental health needs of veterans and active personnel. What clinical challenges have you noticed in light of the COVID crisis?
Bret Moore: We often think about service members deploying and helping overseas, fighting wars and those kinds of things. But they actually have quite a strong mission stateside as well. So, in episodes like the COVID-19 pandemic, many military members are tasked to help support local response efforts in states like New York and California that have been been hit the hardest. You have probably seen the news where certain units have been activated to support those efforts — whether it be quarantine or getting supplies to individuals that are sometimes done by National Guard service members or active duty service members.

In the case of the COVID-19 crisis, one of the challenges to military clinicians is having to shift our practice to telehealth
In the case of the COVID-19 crisis, one of the challenges to military clinicians is having to shift our practice to telehealth, just like civilian practitioners are having to do. Obviously you have to be concerned about privacy and not violating HIPAA, and other related issues like what if the video's not working. Can you do the session over the phone, and how much good can you do without seeing each other and having that visual interaction, those visual cues? So, again, not so much unique to military psychologists, but it's something that we're struggling with. You did mention at the beginning that military psychologists provide mental health care to military members. But that is really only one small part.

We also provide consultation to commanders about morale and unit cohesion. In a way we also function as consultants and industrial organizational psychologists. We not only focus on individual wellness; we focus on unit wellness. We focus on organizational functioning. That's what I really like about military psychology. It is a very diverse field, and it is very difficult to get bored being a military psychologist. 
LR: Telehealth is a transition that military and non-military clinicians are making right now, feverishly trying to catch up, get up to speed, so to speak. Do you think that providing telehealth to military personnel, either active or veterans, is a different challenge at this point to military clinicians than it might be to non-military clinicians?
BM: I think the transition to telehealth may be a little bit easier from the standpoint that the VA has been doing telehealth for over a decade. All branches of the military — but primarily the army seems to have had the most sophisticated behavioral telehealth infrastructure for at least a decade, so we are somewhat used to it. Even clinicians within the VA and military systems who don't provide telehealth on an ongoing basis are certainly familiar with certain aspects of telehealth. So, providing telehealth during this crisis is not a shock. It's not a huge amount of adjustment for clinicians within those systems as it is to some of my friends and colleagues who were practicing outside of the federal military system and who are asking questions like, “What system do I use?” “Is it secure?” “How do I get paid?” “How do I bill insurance companies?” The nice thing about the VA and the DOD is that they are really somewhat of a socialized healthcare system. We're not billing insurance companies per se, so clinicians aren't really having to struggle as much with answering those kinds of questions that our civilian counterparts are.
LR: Is telehealth something that a military clinician might use for someone who is deployed, if that clinician is not deployed with them?
BM:
Telehealth has been provided in places like Afghanistan and Iraq, and we have telehealth services that are being provided currently to Germany. Wherever there's a connection
Telehealth has been provided in places like Afghanistan and Iraq, and we have telehealth services that are being provided currently to Germany. Wherever there's a connection, theoretically you could provide services. I think the VA has done very nicely, and I do believe that the Department of Defense is going to be coming online with providing care from federal hospitals, VA clinics, or Department of Defense clinics to patient's homes. Now the VA has been doing that for quite some time and I think we are going to be moving toward in the future. It's important for the VA mostly because so many veterans live in remote areas. When I worked in North Dakota for two years and when I needed to go see and check in, have a physical with my doc at the VA, I literally had to drive four or five hours. So, it is important to be able to provide these services in the home, and hopefully the Department of Defense will come online with that at some point.
LR: What advice might you offer civilian clinicians in our audience about what may be gained after this pandemic passes as opposed to what will be lost?
BM: Well, that's a tough question. It is an excellent question, but it is a tough one because that is something I have been thinking about over the past several weeks. What I hope to see is a deepening of relationships, maybe — certainly within the immediate family. We're spending all this time together and you see memes and jokes like, “We're going to end up killing each other because we're spending all this time together.” I think the opposite is probably more likely, in that people are starting to reconnect and rekindle some of the things that brought them together in the first place. And dads are learning more about their daughters, and mothers are learning more about their sons.

Hopefully, we are developing deeper bonds. But what I really hope is that we develop some compassion and connection with people we have never even met, with larger society in general. We watch the news and we see everything that's going on and it's hard not to feel some kind of connection to the people who are suffering the most right now. So, I am hoping we gain a sense of greater compassion. And I just really wish that we would stop fighting each other. And I wish our politicians would set a good example by showing how we can all play together nicely and respect each other and get along with each other.
But I do hope that we see a deeper connection between individuals once this is all over
But I do hope that we see a deeper connection between individuals once this is all over. 

Trained to Solve Problems

LR: If we want to call the battle against the pandemic a war, would you say that from the standpoint of a military psychologist, service men and women are uniquely prepared to address some of the mental health challenges that crises such as this one create? 
BM: Oftentimes I am asked if there is a certain type of person who joins the military. And the short answer is no. I mean there are a lot of shared characteristics, but there is a lot of individual variability. There is a strong sense of public service and patriotism that you see obviously within the military population. And those individuals who join tend to have people within their immediate family that have served in the military. So, there is a sense of something that is passed down from generation to generation. I will also say, to generalize, I think individuals who join the military already tend to be fairly resilient individuals. And I think that the hard work and training they do in boot camp strengthens their resilience, whether or not they are eventually deployed.

You're probably aware of some of the research that Martin Seligman has done with comprehensive soldier fitness, and how the military has made a strong effort to strengthen the cognitive reserve, cognitive strength and emotional, psychological, physical and spiritual strength of service members. I am not going to speak for that particular program, but I think in general,
our men and women in uniform are some of the toughest individuals you'll ever find. and probably are more equipped to deal with the anxiety and stress that comes with something like the pandemic we are dealing with now
our men and women in uniform are some of the toughest individuals you'll ever find. and probably are more equipped to deal with the anxiety and stress that comes with something like the pandemic we are dealing with now.
LR: Would you anticipate that the levels of anxiety, depression and fear that have been reported in the civilian population might be lower in the military because of their preparation, resilience and the skills that they bring to service?
BM: I would think so. Even though we're not in necessarily active conflict right now, many service members have done deployments, and in some cases, multiple deployments in some of the most stressful environments that you can imagine, where every day is filled with new anxieties and new tensions and new fears. So, yes, just based on that, I think from a larger standpoint or from a broader standpoint, these individuals would be better equipped to deal with the anxiety and tensions that we see today. Absolutely.
LR: Do you think that this preparation and hardened resilience might make it difficult for some military personnel to address the potential lethality of the pandemic? Might they downplay it or minimize the risk because they are accustomed to being ready and prepared for war and death?
BM: No, I don't think so. I think it is more of understanding what the challenges are, because military members and veterans are trained to be problem solvers. You identify the problem and you come up with several solutions. You pick the best solutions, implement them, and then if that doesn't work, you implement something else. So, it is really a calculated approach to things. But no, I don't think that they would under-appreciate the significance and the risks that are associated with something like this. If anything else, I think they may appreciate it more.
LR: So, although not prepared to handle pandemics per se, you're saying that military members, by virtue of their training, by virtue of the resilience and problem solving skills are uniquely prepared to help each other and civilians to address the challenges of the virus.
BM: Yes, absolutely.

The Caretaker’s Perspective

LR: During this crisis, what concerns do you have for the mental health of military clinicians?
BM: There's been a few studies out there looking at provider burnout, compassion fatigue, vicarious trauma.
In general, the stress for clinicians comes with managing their large caseloads, which are made up of trauma
In general, the stress for clinicians comes with managing their large caseloads, which are made up of trauma. A third or a half of their cases are post-traumatic stress. I think it's not so much which area you practice in. I think it's the kind of disorders and presentations that you see, just like a social worker who treats child sexual abuse cases nonstop. If you have clinicians that are constantly treating post-traumatic stress disorder, combat-related trauma, military sexual trauma, whatever the case may be, I think that's going to take a toll more so than someone who's treating adjustment disorders, or even depression or panic disorder. So, I don't think it is any different, but I think it is something that is shared across the profession. So, you know, working with trauma survivors can be very challenging, and I think we probably have a similar rate of burnout and compassion fatigue that you would see across the system.
LR: You had mentioned earlier that by virtue of their training and resilience, service men and women are perhaps better suited than the average person for dealing with crises like this one. Do military clinicians bring a unique blend of characteristics into their role during times like these?
BM: You have military psychologists who, like me, were in active duty for five years. I did two and a half years in Iraq providing services to service members. And then I transitioned back to the civilian world as a civilian psychologist for the Department of the Army. So, my experience is going to be a little bit different than someone that comes out of internship from a university and has never worked with this population, and steps into an internship working with combat veterans. You know, I think over time there is a strength that these clinicians build if they stay within the system long enough.

I do think that those who choose to enter the VA to work as psychologists or the Department of Defense oftentimes have a strong sense of public service and a strong sense of patriotism. One of the webinars I provide is on military mental health and how to treat PTSD and related conditions. I get a lot of clinicians saying that they like working with veterans because “my dad was a veteran.” “My uncle was a veteran.” “I used to sit on my grandfather's lap, and he would tell me stories about what it was like serving in World War II.” So they come with their own experiences, even though they may not be direct experiences. 
LR: When you made that transition from a combat to non-combat military psychologist, did you notice any changes in the way you practiced, or what you brought from the combat sphere into the non-combat sphere?
BM:
I trained as an Adlerian, which involves insight-oriented work and a focus on the past; but I had to shift. You do not get to spend six months doing in-depth insight-oriented work with veterans.
I trained as an Adlerian, which involves insight-oriented work and a focus on the past; but I had to shift. You do not get to spend six months doing in-depth insight-oriented work with veterans. A lot of times, at least with active duty military personnel, you may get four to six sessions. So, I had to shift my approach and, when needed, to be solution-focused. I had to work collaboratively with the service member and identify what it is that we needed to correct, to “fix,” so that they could continue to do their job.

My job as an active duty army psychologist was to care for the wellbeing and emotional health of the personnel, but it was also to make sure they could continue in the fight. You know, a soldier's job is to fight, to win wars. So, if they are not psychologically and emotionally healthy, they cannot do their job. So, not only do I have to take care of them emotionally and psychologically and help them, but also, I have to get them to return to the mission so they can finish what they started. And sometimes people who don't understand the military all that well have a deep conflict with that because they ask, “How can I as a psychologist try to patch people back up just to send them back out to fight?” Well, what is the alternative? Just send them back out to fight and not patch them up? They're soldiers. They're going to have to go to war. So, I need to be able to do whatever I can to make sure they can do their job to the best of their ability. 
LR: If you thought a particular combatant was not fit to continue, did you have the flexibility to send them back stateside, or was there a mandate to patch him up, get them back? In other words, was the threshold lowered because the mission was the mission, and your role was to get him back into the battle?
BM: No, I didn't experience the pressure at any point in my active duty days. The psychologist, the mental health professional in general, has a lot of power, a lot of control and influence over what happens with service members who may be struggling and are not mission-ready. Ultimately, it is usually the commander's call to decide whether to send a soldier away from the fight, maybe back to the States so they can recover. But in general, a commander,
a good commander will listen to his docs and say, “okay, if my doc is telling me that sergeant so-and-so is not fit, I am not going to put him back out there
a good commander will listen to his docs and say, “okay, if my doc is telling me that sergeant so-and-so is not fit, I am not going to put him back out there. Because not only does that put him at risk, it is going to put the rest of my unit at risk.” So, yeah.
LR: Did you ever feel caught between that conflicting obligation toward the military to continue the mission versus the person who might not be ready to get back in the fight?
BM: Near daily. Over two and a half years of being deployed, probably most every day I wrestled with that to varying degrees. Brad Johnson and Jeff Barnett have written a lot of great stuff about that. There is always that push and pull, and you have to find a balance, and you can't be overly rigid. This is not a black and white game. You have to think in various shades of gray and you also don't want to work in a vacuum. So, that's why if, when I was an active duty army psychologist, I got on my high horse and said, “all right, I'm just sending this person home, this person home, and that person home, I don't care what you think,” I wouldn't have lasted very long. There had to be some trust that developed through consultation and education, which oftentimes was an important part of my job, was to educate commanders about the impact of mental illness and mental health conditions on functioning. With that proper education, I was able to resolve most all conflicts in a rapidly short period of time.
LR: So, that moral conflict servicemen and women experience can also be experienced by the military clinician who struggles with the morality of where to send them in or send them back.
BM: Absolutely. I trained as a psychologist. I wanted to help people. If it would have been up to me, we would not have been there in the first place. But it was not up to me, and if it were up to me, I would send everybody home. But I knew I couldn't do that. That is not my job, not my responsibility. So, yeah, it was a challenge.

Military Clinical Competencies

LR: I would like to drop back to some of the core questions I had initially prepared because many of our readers will not have experienced military psychology. I recently did an interview about multicultural competence, and since the military is its own culture, I'm wondering if there might be core clinical competencies that a military clinician must have or develop in the course of their training and service?
BM: The core clinical competencies include being a generalist. The military and the VA definitely have specialists, including neuropsychologists, aviation psychologists, as well as behavioral medicine specialists. But to be a military psychologist, you have to be a generalist because, for example, you may find yourself deployed or in a remote location where you may be the only person available. So, you do not have the luxury to knock on the door of the specialist down the hallway.

There are some good articles and chapters out there about this notion of the distinctiveness of the military culture. In 2008, Greg Reger and colleagues wrote an article in The Military Psychologist in which they talked about the ethical challenges that military psychologists face that are not fully understood by the average clinician. The military has a unique language and a certain class caste system, a socio-economic status of sorts within the military that distinguishes the officers from the lower enlisted.

The lower enlisted have different responsibilities from the senior enlisted versus the officers. So, there is a hierarchy that must be understood.
Sometimes things in the military are not about fairness and it is not about the individual, it is about collectivism and working as a team
Sometimes things in the military are not about fairness and it is not about the individual, it is about collectivism and working as a team. You know, if you think about our current society, we put a lot of emphasis on individual rights and what is best for us. You know, what is best for me. If I take care of myself, I can take care of other people. You hear us say that as clinicians quite often. But in reality, that is not necessarily the mentality within the military. You take care of your group and then as you take care of the group, you are also taking care of yourself. 
LR: So, a commitment to a more generalized approach to intervention and an appreciation for the collectivism that is part of the military. Are there any other core competencies that you can think of that distinguish military clinical competence from non-military clinical competence?
BM: I think comfort with and being well trained in the treatment of trauma-related conditions. Combat trauma is a lot different from civilian trauma, meaning motor vehicle accidents or natural disasters and sexual assault. Combat trauma is more along the lines of complex trauma and multiple traumas. There is generally not one specific incident that leads to post-traumatic stress. For a combat veteran, it could be a year or years-long worth of traumatic events. So, it is about having a comfort to work with very trying and difficult cases, presentations and diagnoses, and being versed in evidence-based treatments. You know, the VA and the DOD are very focused on providing manualized evidence-based therapies for PTSD, like prolonged exposure and cognitive processing therapy. You also must be comfortable with a solution-focused, problem-oriented approach to care. Again, a psychodynamic psychotherapist is going to struggle a bit more than someone who is more of a behavioralist or cognitive behavioral clinician.
LR: Might a non-military clinician working with military personnel be more susceptible to compassion fatigue or vicarious trauma more so than a military psychologist who has worked side by side with these military personnel?
BM: I think that is a reasonable assumption to make. I'm not aware of any data to support that, but
plenty of friends and colleagues who have never served in the military or have never even worked within the military system, but who are private practitioners who take veteran patients, tell me, “Oh my goodness, how do you deal with this on a day-to-day basis?”
plenty of friends and colleagues who have never served in the military or have never even worked within the military system, but who are private practitioners who take veteran patients, tell me, “Oh my goodness, how do you deal with this on a day-to-day basis?” Some of the cases are very overwhelming, as they must listen to the horrific traumas that some of our men and women experience. And the military can be a difficult environment to work in. You know, there is no eight-hour shift for the most part. You work until the job is done. The mission comes first, whether it’s to complete training or to win a war. And that means everything else must come second, third, fourth and fifth, including family, friends, socialization and even self-care.

Non-military clinicians may say that these types of conditions and stresses are an unfair position to put clinicians in. How do you expect them to be happy when they are living in such a stressful environment? And so, I think compassion fatigue and an increased level of frustration are certainly going to impact the non-military clinician. And I think that is normal and to be expected that you are going to find yourself frustrated not only working with this population but with the system that you have really never been a part of. They may be hearing second hand the difficulties of working within that system, but not necessarily the benefits of working in the military. 
LR: It almost sounds like the clinician, whether military or non-, who is working with military personnel has to readjust their relationship with Maslow’s hierarchy of needs because in active military combat, there's not a hell of a lot of time for self-actualization.
BM: No, that is way down on the list.

The Privilege of Prescribing

LR: You are in a unique position because you are a prescriber, one of an elite group, so to speak, in a nation where very few states provide prescription privileges to psychologists. How has this added privilege been a benefit in working with the folks you have had to serve?
BM: It has reduced the number of referrals I have had to make. I will tell you that. I do a lot of medication management as well as administration. About half of my time is research and administration and half of my time is clinical work. I am not a huge proponent of medication and believe in using it sparingly, smartly and only in cases where psychosocial interventions have not worked. But as a clinician who trained initially as a psychotherapist, I know that sometimes psychosocial interventions don't work, or they don't work well enough, and then medications are warranted. I might at times have to refer to somebody else and lose that patient because they resist psychosocial intervention, but also resist having to start over and believe that they have to tell their stories over and over again, especially trauma victims.

So, I might lose patients once I attempt to refer, or if I could obtain a referral while convincing them to stay in treatment, it could be three months before there's an appointment. But, as a prescribing psychologist, I get to do both my therapy and medication management. I have the ability to provide a level of continuity of care that you don't get, I think, in any other mental health profession — even psychiatrists. You know, psychiatrists obviously can do medication management, but very few choose to or can do psychotherapy. So,
I really think prescribing psychologists are in a good position to show that continuity of care is important, that collaborative care is important, because we do best as professionals when we collaborate
I really think prescribing psychologists are in a good position to show that continuity of care is important, that collaborative care is important, because we do best as professionals when we collaborate. I collaborate with primary care physicians and other healthcare professionals. I do not operate in a vacuum. But I have become more effective, I think, as a clinician, and I have grown to truly appreciate the complexities of human nature and psychological presentations and have come to appreciate how powerful psychotherapeutic interventions can be as well. 
LR: Have you found any particular challenges prescribing to service men who are either predisposed to substance abuse or who have histories of substance abuse? Or who are actively using substances while serving?
BM: Not so much substances. My guess is that the rate of true substance use disorders in the military is probably equal or a bit lower than you would see in the general population. The challenge you tend to find as a prescriber within the military system is that there are medications that are not conducive to serving in a harsh environment. So, medications that require careful monitoring and updated laboratory values might not be the most appropriate during times of active combat. Medications like benzodiazepines — Valium and Xanax — can reduce a person's focus and concentration and can lead to drowsiness, so you don’t want someone who is rappelling off a tower on high doses of one of these types of drugs. But there are mechanisms in place if you put someone on one of these medications. Commanders are alerted that hey, these are some limitations that you need to follow while this or that soldier is on this or that medication. That is the biggest challenge.
LR: Are there difficulties certain service men or women have who are prescribed during active combat, and then return home or are transferred into a non-combat area?
BM: I kind of see it as the opposite. The need for meds is limited in a combat environment except for sleep meds. Sleep meds are very, very useful for service members who are working very long shifts in a very noisy environment where it is very difficult to sleep even when allowed to. So, what I find stateside is there's more time to ask the existential questions, even though you would think you would be asking these questions on deployment. But it's so busy and the operational tempo is so fast that you don't really get a chance to sit back and do a lot of introspection about the meaning of life, and why am I not happy, and what's this anxiety that I'm dealing with? When deployed soldiers return home to relative comfort and regular days, we start to see more anxiety and maybe more dissatisfaction with life.

I think transitioning medication from non-deployment to deployment is the bigger challenge — getting them off the medication so that they can be aware, alert and not have any cognitive deficits related to medication so they can really focus on the task at hand
I think transitioning medication from non-deployment to deployment is the bigger challenge — getting them off the medication so that they can be aware, alert and not have any cognitive deficits related to medication so they can really focus on the task at hand. I'll give you a concrete example with nightmares. There is a medication called Prazosin that’s used for nightmares. It's been shown to be really effective. And if you're taking that stateside, that's fine. But when you deploy and take it, one of the side effects is that if you get up too fast, you can faint and hurt yourself. So, yeah, if you are sleeping and a rocket comes in, you hop up out of bed too fast, you could fall and hurt yourself. There are just some medications that aren't conducive to a combat environment. 
LR: It sounds like in your training for prescription privileges, there were specific components of that training that addressed the issues of transitioning from deployment to non-, from non- to deployment, and to the use of medications in combat. Is it that specific during your prescription training?
BM: Not during the formal educational/clinical training. On the job training, yes. One of the nice things about the military is they tell you what they want you to do. There is no shortage of regulations and memos and guidelines to follow. So, there's definitely guidelines for which medications are a go versus no-go, and for what to do if a person is on a medication and they're getting ready to deploy or transition from one base to another base. So, there's definitely plenty of guidelines out there to help clinicians make those decisions.

Myths and Misconceptions

LR: Are any popular misconceptions about the military persona, the military psyche? 
BM: There are some popular misconceptions out there, likely based partly on some truth. Back in the day, the only people that went into the army were the people who went before the judge who said, “Hey, you either go to the army or you go to jail.” But it's not like that anymore. Actually, there are more people joining the military right now who are from the middle class. People tend to think that they’re from lower SES groups. So, it is more of the middle class, middle America that really serves. And the military can be a springboard for very successful careers, not only in the military, but after service ends. You can serve 20 years and get out at the age of 38 with a full retirement and then have another career set aside for you. I guess my point is the idea that people join the military because they don't have any other options is no longer accurate. It's just not true.
LR: Choice versus default. And it is the default conception that leads people to think that military personnel are unstable or simply do not have anywhere else to go.
BM: Sure, there is going to be a segment of military people that join because they do not have any other options. They may come from a small town where either they work at the sawmill or they go into the military. College isn't always an option. And the great thing about the military is it has a very robust college opportunity where if you serve, you basically can go to college for free. And there are some people within inner cities that say, “You know, I've got to get out of this. This is an opportunity for me to make a life of my own.” I don't want this to sound wrong, but it's not the bottom of the barrel of our country that joins the military by any stretch. It is people who come from hardworking families and the middle class, from across the country. And again, many who have a strong patriotism, a love of the country and want to serve others.
LR: You'll probably find the most misconceptions coming from those who are most removed from the military.
BM: Absolutely. Another misperception or conception that I think that some people have post- 911 or post-Iraq and Afghanistan, is that our soldiers are broken, busted, unhinged, crazy. It really, really troubles me. I know they've made great stories for media, but anytime a veteran does something that's not good, you know, a shooting or a high profile crime, they always lead with “combat veteran does this” in the heading — they don't lead when a non-veteran that does something bad, they don't lead with “non-combat veteran does this.” I think it's done to create some of the sensationalism. But I think it feeds into that wrong narrative that our service members are busted and broken, and they are really not. If you look at the vast majority of service members, they don't return home with post-traumatic stress disorder.

And if they do, they go on to lead very healthy and successful lives with symptoms of PTSD. We look at our World War II veterans, you know, the level of post-traumatic stress that these men and women dealt with — primarily men — they helped build this country into what it is today. And they didn't get a lot of treatment. They didn't get a lot of services, but they still found a way to live with those experiences. And that has led me to another area that I am really interested in, which is post-traumatic growth. Working with Rich Tedeschi and Lawrence Calhoun, we have found that
not only do returning soldiers experience symptoms following trauma, they experience growth
not only do returning soldiers experience symptoms following trauma, they experience growth. You can actually become a stronger, better, person following trauma and lead a more rewarding and fulfilling life because of what happened to you. 

Challenges to Military Families

LR: What are some of the challenges that military clinicians typically confront when working with the children and partners or spouses of deployed personnel when they come home, when wheels go down, as you say in one of your books?
BM: When the spouse stays home, it’s typically the female partner. The military member maybe took care of everything when they were home. But again, each household differs. What I found is that the stay-at-home partner or the partner that didn't deploy, the non-military partner, has to take on the responsibilities previously handled by the military member of the family, which creates a significant level of stress, feelings of being overwhelmed — “I'm doing this by myself. I'm having to raise the kids, but now I also have to take care of everything else that you were taking care of.” So, there can be a bit of anger, frustration and animosity toward the service member who is deployed, and when they return home.

But, I have also seen the transition from that frustration and animosity to a new sense of independence. After a year of paying the bills, after a year of making sure the home was being maintained and the cars were maintained, the partner who remains home might feel something like, “I'd like to keep doing this” or “I want to keep doing this.” So, now when the service member comes home and believes that they are going to take over their former responsibilities, there can be a bit of a conflict, as the stay-at-home partner feels, “I don't want to give this back up. I am more capable than I originally thought. I can actually handle a lot.” It's hard to turn that back over. I think non-military clinicians who want to work with couples, especially couples that had at least one party deployed, should understand that this kind of military-related conflict may be a common occurrence. 
LR: What are some of the issues that you've noticed in the parent-child relationship between the deployed and now-returned veteran and the child(ren)?
BM:
One of the complaints I hear from the returning service member is feeling disconnected from their family, especially if they were away for a long time
One of the complaints I hear from the returning service member is feeling disconnected from their family, especially if they were away for a long time, and the only previous contact was through Skype or phone calls. There is a sense of disconnection, and sometimes it is connected to post-traumatic stress, while other times it is outside of the realm of post-traumatic stress. I am not really clear on where that disconnection comes from. It probably has something to do with being separate for so long. And sometimes the children mature and develop in their own ways. So, that tends to be a struggle.

This is certainly true from an adolescent standpoint, particularly if the service member was a strong disciplinarian before deployment, and returns to an older and more independent child who feels something like, “They come back and tell me now what to do,” or “I've been taking care of mom or the sister or brother for the last year while you were off at war, so don't come home and start bossing me around.” The same thing may occur for the spouse, who feels, “Don't come home and start bossing me around. I'm the one that's been taking care of the household for this long.” But again, the nice thing is that with good counseling, marriage counseling, couples counseling, family counseling, this can be corrected. That is because a lot of times it's just a matter of understanding how expectations have changed and understanding how people are feeling, and helping these individuals discuss what they're feeling and what they would like to see happen going forward.
LR: So, is being a well-trained family or couples therapists enough to work with families of returning veterans, or is there additional training they should have in order to work with military families that are reunited after deployment?
BM: I think being a grounded and solid couple or family therapist is important, but also having some additional training. It doesn't have to be formalized training. It could be a CE activity or even reading a couple of books on military culture. Family therapy is family therapy is family therapy.
If the clinician can pair their skills as a couples therapist or family therapist with their newfound awareness of cultural, military cultural aspects, then I think they will be just fine
If the clinician can pair their skills as a couples therapist or family therapist with their newfound awareness of cultural, military cultural aspects, then I think they will be just fine.
LR: If, as we close, you could send a message to those military psychologists, military clinicians working in the combat theater or at home, what would you say to them?
BM: Well, first of all, thanks for doing such an incredible job over the years, and that's directed toward those that have been doing this for a while, because I think we have had a challenge providing for the many needs that our families and our service members have experienced over the past decade and a half. And for those that are new to this field and are just starting to work with veterans and military members, don't give up. You are going to feel frustrated. At times you are going to question, “Why in the world am I doing this? Why would I work with families or individuals that I really don't have a strong connection to?” Because as a civilian provider, you can oftentimes feel like an outsider if you don't have military experience.

Military experience and military service is valued by service members and military families, but it is not a requirement for helping them. But in honesty, in all honesty, it is valued. But for the non-military clinician or clinician who has no experience in the military, ask when you don't know something — don't try to fake it. If you don't understand what the terminology means, let the service member teach you. Let the family teach you. Develop a collaborative relationship, and don't give up. Just work through the frustration, because we have plenty of veterans and families that need the help of good clinicians. 
LR: Stay in the fight.
BM: Stay in the fight. Get the mission done.



* The views expressed herein are those of the interviewee and do not reflect the official
policy or position of U.S. Army Regional Health Command-Central, the U.S. Army Medical Department, the U.S. Army Office of the Surgeon General, the Department of the Army and Department of Defense or the U.S. Government.

Robert J. Lifton on Political Violence, Activism and Life as a Psycho-Historian

The Psycho-Historian

Deb Kory: Robert Lifton, you’ve long been one of my heroes, and I’m delighted to be able to interview you and share your work with our readers. For those who may not know, you are a psychiatrist, researcher and writer, and have written many books on the psychology of political violence, the effects of such violence on both perpetrators and victims, totalitarian ideologies, the traumas of war, the threat of nuclear weapons, and much more.
I’m an early career psychologist and I started my doctoral program back in 2004, just before revelations emerged about psychologist’s involvement in torture at Guantanamo and other CIA black sites. It would turn out that the involvement went up to the highest levels of the American Psychological Association, but outside of a small group of activist psychologists, nobody in the field of psychology was talking about it. You were among the few mental health practitioners who publicly denounced this collusion with torture from the very beginning. When I wrote my dissertation on this subject, I drew heavily from your writings, particularly The Nazi Doctors: Medical Killing and the Psychology of Genocide, to help me understand and contextualize how seemingly normal, good people can commit evil acts.
As I came to learn through reading several of your books, your activism and commitment to social justice has been a fundamental and inextricable part of your professional work as a psychiatrist, researcher and writer.
Robert J. Lifton: Well, thank you.
DK: Your most recent book, Witness to an Extreme Century: A Memoir, weaves together your various works with your personal life, and the ways in which witnessing atrocities—you were a teenager during WWII, for example—impacted the course of your life. In it, you call yourself a “psycho-historian.” Can you explain what that means?
RL: It means applying a psychological approach to historical events, which requires a handling of psychology that is open-ended and sometimes outside of the orthodoxies within our field. The derivation is from Erik Erikson, who used the term as an adjective—he spoke of a “psychohistorical perspective.” It’s probably better to avoid the noun.
DK: When you say applying psychological methods, are you talking about research methods in particular?
RL: In my case, I’ve systematically used a psychological interview. I believe very much in the interview method. Though I haven’t spent much of my career doing psychotherapy, I have done a kind of equivalent by means of interviews. I think that the psychological interview is a beautiful instrument if one is careful and rigorous about the context. And it’s underused, even in the profession of psychology.
DK: How so?
RL: In terms of psychological research, the interview has become much less popular—the tendency is more toward questionnaires or statistical studies these days. The interview method that I have made use of is a modification of a psychoanalytic method. I was trained in psychoanalytic psychiatry, as we used to call it, and then had some training in psychoanalysis, but there was a kind of paradox for me. I thought then, as I still do, that psychoanalysis has been a great intellectual movement; but in its more rigid and dogmatic form, it can undermine the very historical approach that one wants to develop. So I modified it quite a lot.
DK: You talked in your autobiography about studying at the Psychoanalytic Institute in Boston and how you found some similarities between the kind of totalitarian mentality that you’d found among survivors of Chinese thought reform and the atmosphere at the institute. Can you say a little bit more about that?
RL: I was careful about how I wrote about that. I didn’t dismiss psychoanalytic training and, as a matter of fact, I learned a great deal from the psychoanalytic training that I did. But I found that there was an inherent problem in psychoanalytic institutes. Many others had spoken of it, but I had studied Chinese thought reform as well as the Cultural Revolution and so had that framework. The difficulty in psychoanalytic institutes at the time was that one was simultaneously a student, a candidate, and a patient. In a sense, the same people were one’s teachers, one’s therapists, and one’s judges in terms of whether one was accepted into the profession. There was a danger of requiring adherence to the existing doctrines as a necessary element for success, as opposed to originality or a creative perspective.
So I said those things, and I made the comparison with a thought-reform like environment. I did it carefully, but it was a fairly bold thing to do at that early stage of my own work.
DK: Were you ousted?
RL: No, no, I wasn’t ousted at all. There have always been within psychoanalysis people who are more open and more critical of their own group. Erikson was like that himself, as have been many other psychoanalysts whom I’ve known over the years. In fact, over time psychoanalysts have invited me to their programs—I’ve spoken at various institutes and groups. I chose to discontinue psychoanalytic training when I received a chair at Yale back in 1962, both because I had reservations about the dogma, but also because I had no need to become a psychoanalyst in terms of the direction I was going in my research. But, still, psychoanalytic tradition has a lot to offer and has been important to me in my work.
DK: You also wrote that breaking away from the Institute and the psychoanalytic framework allowed you to approach Freud in a new way and to connect to some of his more radical ideas.
RL: Yes, that was important to me. Back then, Freud had almost a deified kind of standing at the institute, and there were constraints on criticism and open-minded thinking that might find him lacking in any way. And so it was more difficult for someone like me to really engage with his ideas in a creative way. Later when I left the Institute, I was free to do that and did so in particular in relation to death and death imagery, which I was exploring after my study of Hiroshima survivors. I found that Freud had a lot to say about these things if one could translate the instinctual rhetoric into a rhetoric of symbolization. That’s what I tried to do in relationship to death imagery in one of the books that I wrote in those early years, in 1979, called The Broken Connection: On Death and the Continuity of Life. It was about those issues as they affected psychological and psychiatric thinking in general.

Hiroshima and the Symbolization of Death

DK: Can you explain what you mean by the symbolization of death? It sounds in some ways like an existentialist perspective.
RL: I don’t call it existential or phenomenological, but it resembles that kind of approach in many ways. What I mean by a symbolizing approach is that Freud did speak of symbols in his work, but it was more in terms of one thing representing another. A pen symbolizes a penis or whatever. But a broader approach to symbolization came through Ernst Cassirer and Susanne Langer, symbolic philosophers. Their idea of symbolization is that the mind can perceive nothing without recreating it, at least during adulthood and during mid and late childhood. We are inveterate symbolizers. And that means that every perception includes a recreation with this wonderful and sometimes dangerous gray matter of the human brain, so that we recast every perception and have no choice but to do so.
That’s what symbolization really is. And in that sense, although Freud rightly emphasized denial of death, I could evolve making use of his work and also the work of Otto Rank, a great early psychoanalyst, the idea of the symbolization of immortality—not as a denial of death, but as a symbolization of human continuity. Because we’re a cultural animal, we need to feel a continuity with those who go before and those who will go on after what we know to be our limited life span. And that is a symbolization of immortality rather than a literal claim to it, which of course is never realizable.
DK: It sounds like a non-religious way of thinking about what happens after death. Did these ideas emerge out of your study on Hiroshima survivors?
RL: Much of this research about death and death symbolism did evolve from my work in Hiroshima. And it’s my way of developing a secular perspective—because I remain secular—that takes into account some of the insights that have been developed in relationship to death, but also in relationship to what is thought to be immortality or some kind of afterlife.
My approach is a natural one. It’s never supernatural. But what I’ve learned is that the mind and the brain are extraordinary instruments that, in extreme situations, can go places that we find hard to imagine.
DK: You have been exposed to a great deal of death imagery not only through your research in Hiroshima, but with Vietnam vets, Nazi doctors, and other research you’ve done. What do you think drew you to this kind of work and to these questions?
RL: It’s not easy to answer that question, and I don’t think there’s any single characteristic or single experience that drew me to these events. I hadn’t probed the issue of death and death symbolism until my Hiroshima study, and I came to my Hiroshima work through a certain kind of activism leading to scholarship, rather than in reverse, as we usually think about it. It was through my exposure to a group called the Committee of Correspondence in Cambridge [MA] led by David Riesman in the late ‘50s. He was an early antinuclear academic, a sociologist who probed ways in which nuclear weapons were harming our society and our social institutions.
It was because of him and others in the group that when I was in Japan subsequently in the early 1960s to do a study of Japanese youth, I decided to make the trip to Hiroshima.
I was stunned to find that nobody had ever done a comprehensive study of that first atomic bomb. I developed a principle, which may not always hold up to scrutiny, that the larger a human event, the less likely it is to be studied. It’s difficult to study large events, and we don’t like to get out of our comfort zone, which a study like that certainly required.
I was then just beginning my chair at Yale and I was able to work out with the chairman of my department an arrangement to stay on in Hiroshima for six months to do the study. But it was the exposure to activism that led to the scholarship, and then I tried to do the work very systematically through interview methods in a modified way. The book I wrote from that study, Death in Life: Survivors of Hiroshima, was my scholarly contribution to antinuclear activism.

Combining Scholarship with Activism

DK: You say in your autobiography, “I was groping for ways of expressing in my work and in my life deeper opposition to what America was doing and becoming. The sequence involved for me consisted of first outrage, then research to deepen knowledge, and then protest in the form of writing and action.”

Most people don’t associate psychiatry and psychology with activism. Did you feel like you were forging a totally new path? Or were there other psychiatrists doing what you were doing?

RL: I was intent on combining scholarship and activism. I didn’t call it that at the very beginning, but I came to the realization that I wanted to combine them over time. There were a few others doing it at the time and I think there always are people doing it in any given field. I think each of us who tries to combine scholarship with activism does it in his or her own fashion.

There’s great value in obtaining good training for one’s profession, in deeply learning the trade we’re doing and combining that with activism. One can make certain kinds of contributions through professional knowledge that enhance activism in a way that contributions without that professional knowledge wouldn’t be able to do.

There are always some people, however few, who can look critically at their profession and yet see value in its tradition. In the case of psychology, as you know, there have been quite a number of very good psychologists who have spoken out passionately in opposing the American Psychological Association’s involvement with torture.

DK: Yes, like the folks at Psychologists for Social Responsibility who kept this in the media and fought against it for over a decade, finally getting a resolution through the APA to remove psychologists from all national security interrogations last year in 2015.
RL: They’ve always been there. And one no doubt has to seek them out and work with them and find ways in both one’s training and in one’s life to combine scholarship with activism. It can be done.

Of course, institutions can be backward and can, as we saw in the case of the American Psychological Association, take dangerous directions. But mostly if one is rigorously combining scholarship and activism, one is not really that condemned and on the whole one is honored for the effort. It’s demanding and it can lead to moments of conflict and difficulty, but it’s also rewarding.

DK: Well, it requires going against the grain, right?
RL: It’s going against the grain of the mainstream, but there is much in cultural experience that goes against the grain of the mainstream. One way of looking at it is that every profession has an ethical dimension as well as a technical one, and it’s a good thing to be well trained in the technical aspects of one’s profession, but not at the expense of ethics.

I was very aware of this in relation to studying Nazi doctors. Some of my friends warned me against doing it because they thought I would simply reduce them to psychopathology and lose sight of the ethical issues. I thought that was a fair warning and decided that whatever I did, I would look to both psychological and ethical elements, never leaving out the latter.

DK: That must have been difficult.
RL: In my work on Vietnam, I talked about the scandalous moment that we reached during the Vietnam War, where the duty of psychologists and psychiatrists was to help soldiers, traumatized by what they were seeing and doing, return to duty and daily atrocities.
DK: That reminds me of the army resilience training that positive psychologist Martin Seligman has been doing at the University of Pennsylvania. Among other things it’s designed to help troops better withstand multiple deployments in places like Afghanistan.
RL: When this was happening in Vietnam, I began to study the history of the concept of “profession.” It was originally a religious concept, a profession of faith, and then with our secular age it became more and more technical. Professions became learning technical details specific to that profession, and that technicization was highly overdone at the expense of the ethical dimension. We need to newly incorporate the ethical dimension to combine it with the techniques that we learn in our profession. That idea has been a common theme throughout my work.
DK: How do you imagine the ethical dimension being reincorporated into training? It strikes me that in the ethics classes that we take in psychology training, often times we’re dealing with thorny individual situations—when to break confidentiality, what’s the best way to protect yourself from lawsuits etc.—but we are rarely taught how to break free from toxic groupthink, how to stand up against immoral ethical transgressions like what happened in the American Psychological Association, how to dismantle unethical systems that might be contributing to the mental illness of the patients we see. We’re not often tackling these larger ethical issues that are deeply wounding and affecting the people we see in therapy. It can feel like a kind of resilience training we’re doing, helping people better navigate an unjust world without tackling the injustice that brings them to us.
RL: I think each of us can question things in the world around us, but there is no perfect answer to this problem. It’s not always possible to combine one’s activism with one’s professional work, sometimes they are things you do in parallel ways. Sometimes that means working with an institution that doesn’t live up to one’s activist principles, one’s activist desires, but I think it’s a constant balance one struggles for within oneself.

In work with patients, even if one doesn’t impose on them a full expression of all that one believes about how the world should be, every patient in psychotherapy has a strong sense of the ethical and political qualities of a therapist.

Even when things are not said. One’s holding to these principles does make its way into the relationship. And, of course, these are things that can be discussed in therapy, though one has to use one’s judgment about that. But I’m not one to give extensive advice about therapy. It’s not an area of expertise of mine at all.

DK: What went into your choice to not become a clinician?
RL: I was trained in psychotherapy and I did some of it early on, but relatively little. I began doing research and I found that the research I did was so involving and I was so intensely bound up with it that I wanted to deepen it and extend it. Doing individual therapy in a way was a distraction from that kind of research. Individual therapy requires one’s presence and a lot of one’s imagination. It’s very demanding and it’s also very satisfying. I felt its demands and I even enjoyed it, but I really preferred to develop the research, which I did with great intensity, and that required giving up the work in therapy.

The Nazi Doctors

DK: You’ve written many well-known books, but Nazi Doctors is one of your most well-known. When I read it, I was shocked that you were able to have so much face-to-face time with people I assumed would have been in prison. They had obviously perpetrated or witnessed a great deal of atrocity, some were still Hitler enthusiasts, and they were just living life in post-war-Germany like everything was dandy.
RL: It was the most difficult study I did. It was hard to sit down with Nazi doctors, you’re right. Most of them were not fanatical, but they tried to present themselves to me as conservative professionals who had experienced pressures during the Nazi era and tried to handle them as well as they could.

They knew I didn’t accept that self-presentation, but I worked from a standpoint of probing them and constantly asking questions and then asking more questions rather than confronting them and calling them evil or anything of that sort.

What happened in general with most of them was that they were surprisingly ready to talk to me, but behaved as though that person during the Nazi era was somebody different from the person sitting with me in the room, and that he and I were talking about that earlier figure as a third person—a kind of extreme dissociation.

I studied as much as I could about the particular person I was talking to, what people in his situation with the Nazis actually did, so I had a considerable knowledge of the context in most cases before I even sat down with them.

There were one or two who remained ardent Nazis in a way, but mostly they didn’t. Still, it was very uncomfortable and partly I could manage it because I knew I would have my say in the book I would write. And I deeply valued the research enterprise, its potential to say something that other studies of Nazi behavior couldn’t say.

DK: I researched those studies for my dissertation, particularly Stanley Milgram’s studies on obedience around the same time that Hanna Arendt was writing for The New Yorker about Adolph Eichmann’s trial in Jerusalem, both of them coming to the conclusion that normal people can, indeed, commit atrocities. It was a big scandal to say at the time that Nazis were human beings, not monsters. Were you worried that your work would humanize them too much?
RL: Some people were worried about that. But, you know, they were human and that was the problem. They were human beings. They were human beings who did evil things.

Evil things are only done by human beings in my view, not by god or by the devil, but by fellow human beings. And in that sense, yes, I had to encounter all of their sides. Not humanizing them to the extent of leaving out or negating their evil, but rather recognizing and trying to probe ways in which human beings are capable of evil, or what I came to call the psychological and historical circumstances that are conducive to evil.

DK: What you call, “atrocity-producing situations?”
RL: Yes, atrocity-producing situations are those in which ordinary people may be socialized to evil. They come to belong to a group in which the norm is destructive—murderers in Auschwitz, let’s say. Or even in Vietnam. And since we are social animals and we all belong to groups, we never work totally in isolation intellectually or emotionally. If one enters into a group which holds an ideology of genocide or mass killing, one tends to internalize much of that ideology. That is a way in which human beings carry out evil projects and, of course, do so as human beings.
DK: Was one of the difficulties of doing this work that you could sort of imagine yourself in their shoes?
RL: One has to wonder that. If I had been a German, would I have done some of the things that they did? I wouldn’t necessarily condemn myself and say I would have, but one has to ask oneself that kind of question. And one has to also come to value, as I did, those who opposed the Nazis. For instance, I became a friend of two of the few psychoanalytic heroes I know of, Alexander and Margarete Mitscherlich, a husband and wife who were anti-Nazis and were part of the underground during the Nazis era at great risk. He reintroduced Freudian psychoanalysis into Germany after the war and was the first to expose, on the basis of the Nuremburg medical trial, the deeds of Nazi doctors.

I also met Jewish survivors of Auschwitz who had managed to remain healers while in Auschwitz. So there were people one could admire in those extreme situations and one could at least hope that one would have been among them, should one have been exposed to that sort of pressure. But who can be sure?

DK: Do you hope through this kind of research to prepare people to be among the helpers, the healers?
RL: Yes, the research is very much meant to expose the destructive behavior, the killing, and assert its opposite, the healing. In all of the studies I’ve done, I’ve looked at the alternative to the extremity of behavior that I was studying. Even in my first study of Chinese thought reform, which applied great pressure in coercing change in people, I had a long concluding section on what I called “open personal change.” All of my work is in the service of openness and healing and ultimately justice, even though—or particularly because—it studies the opposite.
DK: Do you think that people who deny their own darkness are more likely to act out in evil ways?
RL: I think we all have a potential for destructive or evil behavior. When I completed my work on Nazi doctors, people would say, now what do you think of your fellow human beings? And most people expected that I’d completely lost my faith in humanity, but what I said was, “We can go either way.”

I haven’t lost my sense of possibility in human beings. And, yes, we do have a potential for destruction. Somebody wrote a book called We Are All Nazis and I didn’t like that kind of approach because it ceases to make distinctions. Having the potential for evil is very different than actually engaging in evil behavior. But we all have a potential for destructive behavior and it’s well to look at that.

I think that the relationship to ideology and groups that form around ideology has a lot to do with which direction we take. By ideology, I mean idea structures that have intensity and which explain aspects of the world to us. This is something we all engage in, even though we Americans like to think we’re non-ideological. The kind of idea structures we embrace and the groups that we immerse ourselves in have a lot to do with which aspects of the human potential we find ourselves expressing.

DK: Is your concept of the “protean self” a counter to this more strictly ideological way of being?
RL: Well, the protean self is a counter to the more rigid, fixed self and to the totalistic tendencies that I am averse to or even allergic to. The all-or-none kinds of totalism that I studied and wrote about in my first study of Chinese thought reform in particular. What I found is that the reverse of totalism is a kind of proteanism, which has surprising capacity for change and transformation and for a multiplicity of elements in one’s character or personality. This has its vulnerabilities, too, but at least means that we needn’t be stuck in totalitarian dogma. To the extent that we are protean, there are constant opportunities for new beginnings.
DK: Does it mean just being a flexible, open person?
RL: Yes, it does, but also more than that. It’s consistent with flexibility and openness, and a capacity for change and transformation.

Apocalyptic Violence

DK: In your book, Destroying the World to Save It: Shinrikyo, Apocalyptic Violence, and the New Global Terrorism, you do a study on the Japanese cult that released sarin nerve gas in the Tokyo subways. We’re certainly living in a time of apocalyptic violence and I’m wondering what your study in this book has to teach us about it more generally.
RL: The Japanese cult, Aum Shinrikyo, was notably apocalyptic. The guru and his close disciples believed passionately in the end of the world, and in actively contributing to that end. It was an example of what the ancient Rabbis called “forcing the end.” I write of an ancient rabbinical dialogue about whether it’s correct for people, for rabbis, to advise joining in the violence to force the end of the world and help bring about the appearance of the messiah. The rabbis decided against it, saying that only god kept that timetable.

But some of the most extreme groups do embrace violence to bring about the end of the world, as did Aum Shinrikyo. And there are certain American right-wing groups that have that intent, who have tried to destroy the government through acts of violence, and contribute to an apocalyptic vision, as well as to forcing the end.

But there’s also a lot of apocalyptic thinking in this country without necessarily resorting to violence. There are confused, highly fundamentalist groups in America with an element of apocalypticism who, for instance, deny climate change. They say that only god could change the climate, that it would be impossible for human beings to be responsible for it. And some of those people are in the mainstream of American political life in the Republican Party. That’s a fundamentalist approach that can also be apocalyptic. It isn’t necessarily violent, but it can be highly dangerous.

DK: Do you think that the war on terror, particularly as it was waged by George W. Bush, had elements of apocalypticism in it?
RL: Yes, it did. I wrote about this in my book, Superpower Syndrome: America’s Apocalyptic Confrontation with the World. George W. Bush saw it as a war against evil and that takes on something close to an apocalyptic tendency. To destroy evil is to create an endless war against an enemy that can never be destroyed. It also is to polarize the world into one’s own good and the evil of the other. It’s that tendency that we’re seeing now with regard to terrorism.

Terrorism is real. And ISIS is a real danger. And it’s a highly apocalyptic and murderous movement. But there’s a tendency among some groups in this country to view it the way that communism was viewed in the past as absolute evil in contrast to our absolute good. That radical polarization of the world is enormously harmful and can feed violence ultimately rather than diminish it.

DK: Is that the kind of historical issue that you bring your psychological methods and moral complexity to, for purposes of understanding the “other”?
RL: That’s right. Moral complexity becomes extremely important. That’s where we psychologists and psychiatrists can have something to say.

Climate Change and the Nuclear Threat

DK: Right now you’re working on a book about climate change and you are also making a connection between the antinuclear movement and the climate change movement. You basically never hear about nuclear proliferation these days and I’m wondering why people aren’t more freaked out by it. To my knowledge, the world’s arsenals have only gotten bigger.
RL: Yes. The nuclear threat is still very much with us and there are people who are saying this, but it has lost its visibility in a larger society. So there’s a gap between mind and threat. During the ‘80s, the heyday of the antinuclear movement, when there was the million-person demonstration in Central Park and the nuclear freeze or moratorium, there was a certain amount of fear that was useful. And there was a closer relationship between mind and threat.

I don’t equate nuclear threat with climate threat, but I look at the nuclear threat and the antinuclear movement for both parallels and differences in order to think more critically and understand the challenges of climate change.

They both are realities that threaten the human future; they both have world-ending possibilities—yet they both are movements that the human mind is capable of addressing. We haven’t figured this out in time to prevent enormous amounts of suffering because of climate change, and there’s a great amount of work that has to be done even to limit that suffering. Nonetheless, there is a demonstration of what I call “formed awareness” about the nature of climate change that has great value to us because it’s the basis for anything constructive that we do in that area.

DK: But there’s not that sense of imminent crisis that the threat of nuclear war gives us.
RL: The comparisons are complicated because, yes, there’s something about a bomb—it’s an entity, it’s a thing that explodes and destroys a city. We saw that in Hiroshima and Nagasaki and I’ve experienced it viscerally by studying it in Hiroshima. Climate doesn’t do that. It’s a slower incremental series of changes, but what’s changed now in relation to the climate threat is that it’s become more active. We’ve had hurricanes and floods—
DK: Super storms.
RL: We’ve had coast lines being destroyed. It’s closer to us. The gap between mind and threat is narrowing. Climate change has become not just something that will become much worse in the future—it will if we don’t do more about it—but also something that’s now affecting and threatening us in profound ways at this moment. So, that distinction between the two is still there, but it’s lessening. And climate change is closer to us as a real threat.
DK: Well thank you so much. This has been such an interesting conversation.
RL: You’re very welcome.

Francine Shapiro on the Evolution of EMDR Therapy

When a Cup Isn't Just a Cup

Ruth Wetherford: Francine Shapiro, you are the originator of EMDR therapy, the founder and executive director of the EMDR Institute, and author of numerous books, articles, and other interviews about this process. I want to begin by asking you a basic question: What is EMDR therapy?
Francine Shapiro: Eye Movement Desensitization and Reprocessing, or EMDR, is a form of therapy that focuses on memory and the brain. Every different form of therapy has a different model, a different way of conceptualizing cases and different procedures. For instance, in cognitive behavior therapy (CBT), pathology is based on inappropriate beliefs and behaviors. In psychodynamic therapy, it’s intra-psychic conflicts. In EMDR therapy, pathology is based on unprocessed memories that are stored intact—so if someone has some irrational beliefs or negative behavior, that’s not the cause but rather the symptom.

For example, let’s say we’re humiliated or bullied in grade school, and instead of the brain digesting it and making sense of it and letting it go, it actually gets stored in the brain with the emotions and the physical sensations and the beliefs that were there at the time. One of the functions of the information processing system of the brain is to make sense of the world, so if something happens 30 years later as an adult that is similar in any way, it has to link up with the memory networks to be made of sense of. In other words, if I’ve never seen a cup before, I don’t know what it is or what to do with it. The perceptions that we have about something in the present link up with the memory networks, and if it connects with that unprocessed memory, it gets triggered, and the emotions, physical sensations, and beliefs—“I’m terrible, I’m not good enough, I can’t succeed”—get triggered as well.

People may have no idea why they continually feel anxiety in social situations or when they talk to somebody at work, because the situation is linking them to an unprocessed memory, and those feelings are coming up automatically.
People may have no idea why they continually feel anxiety in social situations or when they talk to somebody at work, because the situation is linking them to an unprocessed memory, and those feelings are coming up automatically. We really are at the mercy of our memory networks, and if an experience hasn’t been processed, we’re just buffeted hither and yon by all of these negative emotions and feelings. With EMDR therapy, we identify what those earlier experiences are and we process them. We bring that information processing system back online. And what happens during an EMDR therapy session is that very rapid associations and connections or insights are made, and the emotions, physical sensations, beliefs—all of those shift to a level of learning and resilience, so we simply aren’t triggered that way any longer.
RW: You’re making the point that the mind and body connection cannot be separated. The cognitions, feelings, and other thought activities of our minds are so integrated with our bodies. This is not new, of course, but it does seem to be getting a lot more attention lately. In a recent interview with Bessel van der Kolk on Psychotherapy.net, he describes having done the only NIMH funded study on EMDR, and as of 2014, the results were more positive than any published study of those who developed PTSD in reaction to a traumatic event as adults. He goes on to talk about the impact of trauma on the somatosensory self, that it changes the insula, the self-awareness systems—which is exactly what you’re saying.

But EMDR therapy is also very easily integrated into other kinds of therapies. In fact, I saw that you won the Sigmund Freud award from the City of Vienna.
FS: People who have been trained as psychodynamic therapists say that EMDR lets them use what they know. They use EMDR therapy to help identify the earlier memories that cause maladaptive defenses and intra-psychic conflicts, and it helps people process those memories and experiences. It’s the same with those who practice cognitive behavioral therapy. EMDR therapy is used to process the memories that are causing dysfunctional behavior and irrational cognitions.

It’s a remarkably efficient treatment. There are three studies that have indicated that for single trauma victims there’s an 84 to 100% remission of PTSD within about five hours of treatment.
RW: That’s great.
FS: A study with EMDR therapy in combat veterans found that after only 12 sessions, 78% no longer had PTSD. Of course, the amount of treatment time it takes depends upon the number of memories that have to be processed, but you don’t have to process each and every event because memory is connected. Instead, you choose one that represents a whole group, and then you have a generalization effect. It rapidly shifts.
RW: This is the phase that has so much in common with all approaches to trauma. Learning self-soothing skills is consistent with all mindfulness meditation and stress reduction methods. It gives people a sense of confidence that they’re not going to be lost when they leave the session. It’s remarkable how fast the dysfunctional beliefs can shift from “it was my fault that I was abused” to “I didn’t deserve that.” It doesn’t happen all in one session, but—
FS: Well, it can.

The 8 Stages of EMDR

RW: Perhaps you could tell us a bit more about the stages of EMDR therapy?
FS: EMDR therapy is an eight-phase approach. During the first phase, the clinician takes an appropriate history of the client, finding out what the current problems and symptoms are, how long they’ve been going on, what the systems issues and the relationship issues are, etc. Then we begin to identify what earlier memories are causing many of these problems.

If you’re coming in with relationship issues like, “I always overreact to criticism,” we try to see what’s causing the overreaction. What earlier memories might there be that are pushing it? Does the sound of your husband’s voice remind you of your father’s voice before he hit you? We have specific techniques to identify these problematic memories.

The second phase involves preparation. We teach a variety of self-control techniques so that people learn to shift from negative feelings to positive ones.
You don’t have to process each and every event because memory is connected. Instead, you choose one that represents a whole group, and then you have a generalization effect.
These techniques can be very useful for everyone, but ultimately we’re trying to lessen the need for them. That is, if I’m always buffeted by these unprocessed memories, and I’m constantly needing to shift out of negative feelings into positive feelings, what I really want to do is process these memories so I’m not getting triggered by them any longer. A preparation technique will allow the person to feel in control so that when we start the processing, if a disturbance comes up, and they feel like they want to stop, we just stop. We use the technique to shift back into feeling good, and then when they’re ready, we go back and continue the processing.

The amount of preparation depends on how debilitated the client is to be begin with. Some people have never had good experiences—they had a terrible childhood, were beaten, ignored, neglected; they didn’t have anyone in their life that they could turn to or count on. These folks can be extremely debilitated emotionally, so we may need to spend more time preparing them. For most people it doesn’t take very long at all, maybe a session or so.
RW: That’s true, it can.
FS: For an individual trauma, it might take two or three sessions. And you simply want the client to be in the best possible state, not only during the processing but also in between sessions.
RW: So they can shift into and out of the self-paced imagery?
FS: Exactly. It’s not homework, as you would get with cognitive behavioral therapies for trauma. But let’s say it’s going to take three sessions to finish an individual trauma—you can do that morning and afternoon, or you can do it three consecutive days. In other words, the treatment can be done in days or weeks, rather than months or years.
The treatment can be done in days or weeks, rather than months or years.
And because all of the therapy is done with the clinician, they don’t have to go out and confront negative feelings and experiences on their own in order to try to make things change.
RW: So the history, identifying the memories, and preparation are the first phases. What happens next?
FS: Then we move into processing. We identify a memory that has been causing the symptoms and then we identify different aspects of it—the image, the negative thoughts associated with it, where they’re feeling it in their body, what the emotion is, etc. And once we access the memory in a certain way, we start the processing, which involves stimulating the brain’s own information processing system that allows the different connections to be made.

One of the procedures in the processing involves a form of dual attention stimulation—meaning the client follows the clinician’s fingers with their eyes as they move rapidly back or forth, or it can be tones or taps. It seems to stimulate the brain’s information processing system, and the client then has different, rapidly moving associations. They may have new thoughts about the memory, or other memories may emerge, or new insights can come up. It allows the brain to do the digesting by making all of the appropriate links that it hadn’t been able to make before.

Eye Movement

RW: After the preparation phase, I usually introduce the eye movement component. First I do the protocol, the target image. Many people don’t want it to be a memory—they’re coming in with some anxiety that they’re dealing with right now, and they don’t necessarily make the connection to memories. So I might start with a target image like, “when my husband’s face gets angry and frowny, I go into a panic.” Then I write down the negative self-beliefs after and rate their anxiety on a scale of intensity from zero to ten. I see where that anxiety is felt in the body. While they’re doing this protocol, they’re identifying what they’re feeling, what their beliefs are—“I’m a bad person. I’ll be a failure. I’ll be humiliated. I’ll be punished.”

And then I draw a line across the tablet and say, “What beliefs would you like to have?” This is straight out of your protocol. It’s often surprising to people, but once they get it, they can really elaborate. “I’d like to feel confident that I can handle this moment.” “I’d like to feel certain that I can stay calm and reasonable”—that sort of thing.

It’s a powerful moment when I move my ottoman over in front of the person and hold my hand up after customizing it for them. The rapidity of the motion back and forth, how wide the sweep is—these are custom tailored for each person, and then they go into that image—they’re seeing the husband’s face, angry and escalating, and they can actually feel their beliefs: “I’m getting ready to be demolished.” It is phenomenal. It’s very different.
FS:
It’s been demonstrated in about 16 randomized controlled trials now that the eye movement also rapidly causes the vividness to shift and emotion to decrease.
It’s been demonstrated in about 16 randomized controlled trials now that the eye movement also rapidly causes the vividness to shift and emotion to decrease. So they may start out with a disturbance, but it very rapidly decreases and shifts to that new understanding—from “that’s how my father used to look at me” to “that was wrong of him” to “It wasn’t my fault” to “it was his fault.” It’s getting liberated from how they felt as a child so that they can see the present more clearly.
RW: It’s so true.
FS: Of course there might be a need for couples counseling, but in many instances, these overreactions are caused by early childhood events stored as unprocessed memories.
RW: We all know that when our sympathetic nervous system gets aroused, clear thinking goes out the window.
FS: Right, exactly.
RW: The point here is that when you’re doing the eye movement part of it, after having prepared the self-soothing and the cognitive component of the beliefs and the desired beliefs, the shift is so remarkable.

The person may have four or five associations: “I see my parents fighting. I see myself hiding behind the door. I feel terrified. I feel like I should stop their fighting. It’s my fault.” The therapist picks out one of those, which I think is an area of the art of the therapist, knowing which one to pick that will lead to the next set of associations. But when it’s very, very accepting, no judgment, no anxiety on the part of the therapist, that calmness is often rewarded. After the next set of repetitions, the person says, “I do not have to rescue. It’s not my fault.” They’ll say it. You never have to say it. They get to it themselves.
FS: Very often the therapist can stay completely out of the way and foster and support the client nonverbally. We’re conveying acceptance because we do accept it. We are conveying unconditional regard because that’s part of the therapy process, so the clients don’t have to be afraid of their own emotions. They don’t have to be afraid, and they can reveal as much as they want.

With other forms of therapy, you have to describe the memories in detail. With EMDR therapy, that’s not necessary. The client says as much or as little as they want to.
With other forms of therapy, you have to describe the memories in detail. With EMDR therapy, that’s not necessary. The client says as much or as little as they want to. As a matter of fact, in many instances, you can do it content free, and the client just gives you enough information to know that it’s changed. So rape victims, molestation victims, who may feel so much shame and guilt that they don’t want to talk about it initially—they don’t have to. You don’t have to force the client to do or say anything that they don’t want to.
RW: Your point about the calm, accepting, unconditional regard is a component you’ve emphasized in the trainings, but I don’t know that it comes across to some people who think EMDR is technique-y.
FS: There are specific procedures about when you continue the associations and when you return to the target, but the beauty of it is to allow that internal, intrinsic healing mechanism to take over and to make the appropriate associations and not take a clinical stance that you know more than the client, that you are the one that has to give the answers. In most instances, the connections are all there for the client and when they’re not, we have specific EMDR therapy procedures to kick start it again. It’s not about clinicians imposing themselves on the client, but rather allowing the appropriate healing to take place.
RW: So what is the next stage?
FS: Assessment is the third phase, where you’re identifying the memory and the different components of it, and then you move into a phase that we call Desensitization, which is allowing the insights and connections to be made until they’re a zero on the Subjective Units of Disturbance Scale (SUDS). It could start off at an eight or nine, but it’s down to a zero.

Then we move to a phase we call Installation, which has to do with concentrating on that desired positive belief the client wants and seeing if we can strengthen it so that it feels completely true to the client.

Then we move to the Body Scan phase, where we have the person think of that memory, think of the positive belief, and scan to see if there’s any disturbance in the body; and if there is, we process it.
We process the memory, evaluate, reevaluate, reassess, and see what else needs to be done until we've basically addressed all of the issues, and the client is feeling empowered.
For instance, a molestation victim who is feeling good and powerful scans her body and notices that there is a strange sensation in her back, and we focus on that. It turns out that’s where she was held down when she was raped. So we process that.

At the end of the session, the Closure phase brings the clients back to the full state of equilibrium. We remind them of their self-control techniques and the in-between-session processing they can continue to do. We also suggest that if a disturbance comes up, to just write down what happened very briefly—“I walked into X situation and I got triggered”—so that they can be targets for next time.

Then the eighth phase at the next session is Reevaluation, where we bring back the memory and see how it feels. See if there’s anything else that needs to be addressed. For instance, I worked with a girl who had been molested by her grandfather, and by the end of the session she was saying, “He was really weak. I ran into the bathroom and he tried to get in, and I just kept telling him to go away, and he went away.”

At the next session when I saw her, she felt fine. She didn’t feel dirty. She didn’t feel shameful. She didn’t feel powerless. She had a good grip on it. But in asking her what else might be coming up, she said, “Well, I was thinking of my grandmother, that she didn’t believe me when I told her I was molested.” So that’s the new target. We identify what else needs to be processed, and that’s how the therapy continues.

We process the memory, evaluate, reevaluate, reassess, and see what else needs to be done until we've basically addressed all of the issues, and the client is feeling empowered. It’s not only that the major symptoms are gone, but they feel like a positive, healthy, resourceful human being and are now able to establish and maintain positive relationships in their life.

Death by a Thousand Cuts

RW: In my own practice, the vast majority of my clients don’t come in to do EMDR therapy. They are coming in with other problems in living—anxiety, depression, relationship problems, etc.—and then I introduce it to them. It’s looking at the current target image, the current source of the anxiety, that then leads to association with past memories of actual trauma. But another source of trauma is the reaction of the social environment to the trauma. Like in the example you just gave, the woman’s grandmother, in her disbelief, was another source of trauma in addition to the molestation.

This is a common consideration in most trauma therapies—that it’s not just the trauma, it’s everybody’s reaction to the trauma that makes it worse, so I think that’s such an important component. It’s all interconnected.
FS: PTSD has commonly been thought of as a response to major traumas—earthquakes, rape, molestation, combat, etc. But the research now is very clear that general life experiences can cause even more PTSD symptoms than major trauma. Childhood experiences, humiliations, divorce, conflicts in the home—these things can be a source of chronic PTSD.
RW: Death by a thousand cuts. All the micro traumas that get accumulated.
FS: It doesn’t even need to be accumulated. You can have individual childhood events, like an individual being pushed away, being left behind, being humiliated in grade school, having people laughing at them. Any of these things can get stored in the brain with terrible feelings and thoughts of, “I’m not good enough. I can’t succeed. I’m not powerful.”
PTSD has commonly been thought of as a response to major traumas—earthquakes, rape, molestation, combat, etc. But the research now is very clear that general life experiences can cause even more PTSD symptoms than major trauma.
They get locked in and run the person for the next 30 years. So it’s important for people to have some compassion for themselves and not just dismiss their anxiety or their depression or their insecurity just because they don’t know where it came from. Many of us simply don’t remember because it’s a long past childhood event, and we don’t recognize that the problems we’re having in relationships or at work are influenced by these earlier events.

Also there’s a lot of research now showing the negative impact parents can have on the lifelong health of their children. There was a study done at Kaiser Permanente that clearly showed that adverse childhood experiences were the leading causes not only of mental health problems in adults, but of physical health problems as well—cancer, lung problems, etc. So I think we need to be more aware of how these experiences are being stored in our brain and constantly pummeling us with negative feelings that impact not only our minds but our bodies. These problems are transferred easily to children because research has clearly shown that mothers who have posttraumatic stress disorder are more likely to mistreat their children—not purposely, but they simply react more harshly.

Research has also shown that highly disturbing experiences within two years before childbirth can prevent the mom from bonding with her child, which has extremely negative effects. Maternal depression is one of those factors that Kaiser Permanente identified as causing these lifelong negative effects for adults because depressed mothers may not be able to bond with their children. It’s not only major traumas that are the problem—all kinds of experiences can have long-lasting detrimental effect on individuals.
RW: That is certainly corroborated by all the new imagery and radiology advances that have been made in which various autonomic processes—not only the body but the brain—are shown to react during negative interactions with people. There is this whole cascade of activity—everything from cortisol to high blood pressure to galvanic skin response to a change of blood flow to the frontal cortex and the amygdala. We all have this sympathetic arousal over traumatic interactions.

What is the latest research on how neurological reprocessing of trauma actually works?
FS:
EMDR processing seems to link in to the same processes that occur during rapid eye movement sleep.
EMDR processing seems to link in to the same processes that occur during rapid eye movement sleep. REM sleep processes the events of the day in order to make sense of them, and it moves them from episodic memory to semantic memory, where you can remember what happened, but you no longer have those emotions and physical sensations locked into memory. Until that happens it’s stored in episodic memory, which seems to get triggered with PTSD.

People who have posttraumatic stress disorder often wake up in the middle of a nightmare. That’s the brain attempting to process the event, but it’s too disturbing, so they wake up in the middle of it. What EMDR therapy appears to do is to take the brain further than it’s able to go in its natural state. The eye movements tax working memory and stimulate REM processes, which allows the rapid shift in imagery, emotion, cognition and sensation.
RW: A possible physiological analogy would be how insulin produced by carbohydrates causes the pores of fat cells to open and take in fat, and it’s only when we have proteins that the cells open and the fat comes back out so that we can lose weight. Similarly, there’s some unlocking of synapses where the memories of the trauma are stored. The anxiety has to go down, but there’s something about the bilateral movement that not only allows the memory to be stored, but also then connect with current, more rational, more safe feelings that give people a sense of identity and agency. It connects together and desensitizes the memory, which loses its power, while the current situation gains power. The current sense of self gains power.
FS: What we say is that it arrives at an adaptive resolution. What’s useful from the event is incorporated and the learning takes place. What’s useless is let go, so the negative emotions and physical sensations and beliefs are basically all gone. But it’s different than the concept of “extinction” employed in cognitive behavioral therapies, where the person is asked to describe the memory in detail as if they’re reliving it, making sure they don’t think of anything else but just stay there with that memory. It allows desensitization to occur, but the original memory that’s being targeted doesn’t change; rather a new one is created. The theory is that the person has been disturbed because of avoidance behavior—they haven’t allowed themselves to stay with it because they believe they’ll go crazy, they’ll die. And as their therapist causes them to tell the story over and over again, they realize they won’t die, and that creates a new memory that competes with the old one—but the old one is still there.

With EMDR therapy, there’s a short exposure where you ask the person to think about it, have the eye movement for about 30 seconds or so, and then you specifically elicit associations. They often move right to another memory.
It appears that the original memory is transformed as these connections are made, and the new learning and the new insight is made, and then it’s stored in this changed form.
It appears that the original memory is transformed as these connections are made, and the new learning and the new insight is made, and then it’s stored in this changed form. They no longer feel terrible about themselves. The transformed memory is stored and the original form it began with no longer exists. We call that “reconsolidation,” not extinction. So with exposure therapy, the original memory is still there, but in EMDR therapy the original memory is no longer there in its old form. This may be responsible for certain differences that we’ve seen in treatment.

For instance, there was a study comparing exposure therapy and EMDR therapy for those who had complicated mourning—intense grief that wasn’t changing. When somebody dies suddenly, very often the person who is bereaved continues to have negative imagery, negative thoughts of the person dying, seeing them in pain, guilt about what they should’ve done, could’ve done, etc. When individuals were treated with EMDR therapy and with exposure therapy, the EMDR was more rapid with better outcomes. Interestingly, there was twice the positive recall of the deceased than after treatment with exposure therapy. The fact that the original memory was still intact might be the reason for that.

Another example is the EMDR therapy treatment of phantom limb pain, where accident victims and combat veterans, who lost limbs in a traumatic experience continue to feel pain in a limb that’s no longer there. What we’ve found from the articles that have been published so far is that by identifying the trauma in which the leg was damaged, for instance, and processing it with EMDR, at the end of the treatment, 80% of people either no longer had any pain or it was substantially reduced.
No other form of therapy has reported elimination of chronic phantom limb pain.
No other form of therapy has reported elimination of chronic phantom limb pain.

One last example. In a treatment of psychotic people who had suffered trauma, when treated with EMDR therapy that targeted the trauma, not only were the PTSD symptoms eliminated, but a majority of those who had started out with auditory hallucinations reported that they were completely gone at the end of treatment, which was only about six sessions. That had never been reported with CBT. So there’s a lot more to explore over the next decade or so.

Neurons That Fire Together…

RW: Particularly as we learn more about specifics of the neurophysiological underpinnings of each mind function, like the functions you were talking about just now—extinction and consolidation. This reminds me of the work of Norman Doidge, the Columbia psychiatrist and psychoanalyst who wrote the book about neuroplasticity, The Brain That Changes Itself. He believes that EMDR therapy is one of the greatest breakthroughs in psychology in his lifetime. He would say that there’s probably a neuroplastic underpinning to each one of these very dramatic changes. He talks about how when we are really listening to something, the auditory cortex will make acetylcholine. And when we have a sensation of pleasure or decreased anxiety, there’s a little bit of dopamine secreted, and it’s that combination of acetylcholine and dopamine that creates the brain’s dendritic growth factor, which causes the dendrites to grow a few microns per hour.

Over time these dendrites find each other, which is why a dog will salivate at the sound of a bell once he learns that he’ll be fed after the bell rings. The auditory cortex has absolutely nothing to do with saliva, but the bell creates salivation because those dendrites have found each other. In other words, neurons that fire together, wire together. During EMDR therapy, there must be a lot of firing going on—self-soothing and the reduction of anxiety is getting wired together with the old memories and the new sensations of agency and safety and new cognitions. They somehow get wired together, and that really does replace the old wiring. I believe at some point we’ll be able to confirm this on the molecular level.
FS: I think ultimately that’s where the field is going, but the field of neurophysiology is still in its infancy, so as of yet no one has ever seen a memory network. But there are more than a dozen studies showing how the brain functions both before and after EMDR therapy, and you can see many differences including growth of the hippocampus as well as changes in cortical and limbic activation after EMDR therapy. Why and how that happens will probably take another decade or so to discover, since imaging will need to become much more sensitive.
RW: I just read, I think in Wired magazine, that the new MRI machines can measure 10,000 times greater detail than the current ones, so they can actually see the electrochemical impulse go down the neurons. Isn’t that wild?
FS: Yes. We have a very exciting decade to look forward to.
RW: What about critics who believe that the research is weak because the dependent variables are all self-report? It makes me think about how innovations are accepted in any field, but particularly scientific fields. There are the early adopters, who are just a few, then the middle adopters as more people hear about it, and then there’s a tipping point where everybody jumps on and incorporates the new learning or the new innovation. It seems to me like you’ve been working on this now for 25-plus years. Where do you think we are in that curve of adoption?
FS: I think we’re in the latter stage now. Those critics you’re talking about were responding to research from 15 years ago. At this point, there are more than 25 randomized controlled trials that have demonstrated the positive effects of eye movements, and a recent meta-analysis has shown there’s a significant effect. In fact, one of EMDR’s original vehement critics has completely turned around and stated that it’s clear that the eye movements have been demonstrated to be effective. Critics who make derogatory statements are very much out of date.

The same is true about the research on EMDR’s effectiveness. There are now more than two dozen randomized controlled trials that have demonstrated the positive effects of EMDR therapy with all of the bells and whistles of good research, including standardized measures, interviews, etc. The World Health Organization (WHO) has even stated that trauma focused cognitive behavior therapy and EMDR therapy are the only psychotherapies recommended for the treatment of PTSD across the lifespan. That is for children, adolescents, and adults.

The Trauma of Everyday Life

RW: I want to return to this idea that is so prevalent in our society that if you didn’t have any major traumas, then you should be all right. In fact, that’s not the case at all, as you pointed out. There are so many life events that become traumatic based on cultural influences. There are so many traumatic and worsening aspects of our culture—the increase in poverty and unemployment as wealth is sequestered in smaller and smaller groups; the emphasis on extroversion and positive feelings over fear, anger and grief; the pathologizing of normal problems in living. All of these things are enormously traumatizing, but we don’t think of it as something that our culture needs to look at.
FS: That’s one of the reasons I wrote the self-help book, Getting Past Your Past—to bring attention to the many things that can be causing our negative reactions and symptoms in the present and explain what to do about it. There are so many events in life and so many things about our relationships that can cause anxiety, depression, insecurity and PTSD. It is explainable and it’s treatable.

We have a nonprofit organization that came into being after the Oklahoma City bombing in 1995. We got a call from a FBI agent, who said, “Can you please do something because the mental health professionals are dropping like flies.” There were no empirically validated treatments for trauma back then. We sent out clinicians to do free treatment for the frontline providers and victims, and the program evaluation showed that it had the same positive effects—about an 85% success rate within three sessions—as a randomized controlled study that was published that year. Since that time our Trauma Recovery/EMDR Humanitarian Assistance Programs, has been providing free treatment for victims of natural and manmade disasters throughout the world and low cost programs for inner city areas in the U.S.
RW: How many people do you have volunteering or doing low cost treatment?
FS: There are hundreds. We have responded to all the major disasters in the US such as Katrina, Sandy, the Boston Marathon Bombing and Newtown shootings. Trauma Recovery Networks have been established in about 30 cities throughout the country. And we’ve also sent teams out after the tsunamis and earthquakes around the world. EMDR Asia came into being a couple of years ago, so now they’re able to do the humanitarian work on the continent themselves.

But there are so many more that need help. People who have been hurt can hurt others. Child molesters, for instance, are often viewed as intractable. Many people don’t want to have anything to do with them. We basically keep them ostracized from society.
RW: Further traumatizing.
FS: But a director of a program incorporated six sessions of EMDR therapy for those molesters who seemed the most incorrigible. They themselves had been molested in childhood—which is often the case with those who molest children—and when their own molest was targeted and processed, they came in contact with how they felt at the time.
We can take people that seem intractable and transform them into positive human beings so they’re no longer hurting others.
They recognized that they hadn’t wanted it and empathy emerged for their own victims. They no longer felt sexually attracted to children. It was measured by something called a penile plethysmograph, which measured their arousal, and 90% no longer exhibited deviant arousal towards children. So we’re attempting to conduct more research in this area.

The bottom line is that we’re looking at the potential that no one needs to be left behind. We can take people that seem intractable and transform them into positive human beings so they’re no longer hurting others. We want to make sure that we’re able to get the treatment to all who need it, so that we stop the pain for future generations.
RW: For any clinicians who are reading this and are interested in getting EMDR training, what’s the best way for them to do so?
FS: It’s extremely important that clinicians who are interested in being trained go to a program certified by the EMDR International Association in the U.S or the EMDR Europe Association in Europe. There are people out there offering programs that are not up to snuff. Certified trainings are six days plus consultation. There are international standards that have been developed to make sure that clinicians know what they’re doing before they treat any clients. Non-profit agencies can arrange for low cost trainings from the Trauma Recovery/EMDR Humanitarian Assistance Programs.
RW: Any final comment you’d like to make before we sign off?
FS: I’m hoping that interviews such as this will really allow people to get a better understanding of EMDR therapy and its potential for healing. The unimaginable amount of suffering that’s going on out there does not have to continue. People can truly heal in a comparatively short period of time and move to a state of happiness, strength and resilience, with healthy relationships.
RW: Thank you so much, Francine, for a very good interview.
FS: Thank you.

The Body Keeps the Score: Brain, Mind, and Body in the Healing of Trauma

The following is an excerpt from The Body Keeps the Score: Brain, Mind, and Body in the Healing of Trauma by Bessel van der Kolk, MD. Reprinted by arrangement with Viking, a member of Penguin Group (USA) LLC, A Penguin Random House Company. Copyright © Bessel van der Kolk, MD, 2014.

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Marilyn was a tall, athletic-looking woman in her mid-thirties who worked as an operating-room nurse in a nearby town. She told me that a few months earlier she’d started to play tennis at her sports club with a Boston fireman named Michael. She usually steered clear of men, she said, but she had gradually become comfortable enough with Michael to accept his invitations to go out for pizza after their matches. They’d talk about tennis, movies, their nephews and nieces—nothing too personal. Michael clearly enjoyed her company, but she told herself he didn’t really know her.

One Saturday evening in August, after tennis and pizza, she invited him to stay over at her apartment. She described feeling “uptight and unreal” as soon as they were alone together. She remembered asking him to go slow but had very little sense of what had happened after that. After a few glasses of wine and a rerun of “Law & Order,” they apparently fell asleep together on top of her bed. At around two in the morning, Michael turned over in his sleep. When Marilyn felt his body touch hers, she exploded—pounding him with her fists, scratching and biting, screaming, “You bastard, you bastard!” Michael, startled awake, grabbed his belongings and fled. After he left, Marilyn sat on her bed for hours, stunned by what had happened. She felt deeply humiliated and hated herself for what she had done, and now she’d come to me for help in dealing with her terror of men and her inexplicable rage attacks.

My work with veterans had prepared me to listen to painful stories like Marilyn’s without trying to jump in immediately to fix the problem. Therapy often starts with some inexplicable behavior: attacking a boyfriend in the middle of the night, feeling terrified when somebody looks you in the eye, finding yourself covered with blood after cutting yourself with a piece of glass, or deliberately vomiting up every meal. It takes time and patience to allow the reality behind such symptoms to reveal itself.

Terror and Numbness

As we talked, Marilyn told me that Michael was the first man she’d taken home in more than five years, but this was not the first time she’d lost control when a man spent the night with her. She repeated that she always felt uptight and spaced out when she was alone with a man, and there had been other times when she’d “come to” in her apartment, cowering in a corner, unable to remember clearly what had happened.

Marilyn also said she felt as if she was just “going through the motions” of having a life. Except for when she was at the club playing tennis or at work in the OR, she usually felt numb. A few years earlier she’d found that she could relieve her numbness by scratching herself with a razor blade, but she had become frightened when she found that she was cutting herself more and more deeply, and more and more often, to get relief. She had tried alcohol, too, but that reminded her of her dad and his out?of?control drinking, which made her feel disgusted with herself. So instead she played tennis fanatically, whenever she could. That gave her a feeling of being alive.

When I asked her about her past, Marilyn said she guessed that she “must have had” a happy childhood, but she could remember very little from before age twelve. She told me she’d been a timid adolescent, until she had a violent confrontation with her alcoholic father when she was sixteen and ran away from home. She worked her way through community college and went on to get a degree in nursing without any help from her parents. She felt ashamed that during this time she’d slept around, which she described as “looking for love in all the wrong places.”

As I often did with new patients, I asked her to draw a family portrait, and when I saw her drawing, I decided to go slowly. Clearly Marilyn was harboring some terrible memories, but she could not allow herself to recognize what her own picture revealed. She had drawn a wild and terrified child, trapped in some kind of cage and threatened not only by three nightmarish figures—one with no eyes—but also by a huge erect penis protruding into her space. And yet this woman said she “must have had” a happy childhood.

As the poet W. H. Auden wrote:
Truth, like love and sleep, resents
Approaches that are too intense.

I call this Auden’s rule, and in keeping with it I deliberately did not push Marilyn to tell me what she remembered. In fact, “I’ve learned that it’s not important for me to know every detail of a patient’s trauma. What is critical is that the patients themselves learn to tolerate feeling what they feel and knowing what they know.” This may take weeks or even years. I decided to start Marilyn’s treatment by inviting her to join an established therapy group where she could find support and acceptance before facing the engine of her distrust, shame, and rage.

As I expected, Marilyn arrived at the first group meeting looking terrified, much like the girl in her family portrait; she was withdrawn and did not reach out to anybody. I’d chosen this group for her because its members had always been helpful and accepting of new participants who were too scared to talk. They knew from their own experience that unlocking secrets is a gradual process. But this time they surprised me, asking so many intrusive questions about Marilyn’s love life that I recalled her drawing of the little girl under assault. It was almost as though Marilyn had unwittingly enlisted the group to repeat her traumatic past. I intervened to help her set some boundaries about what she’d talk about, and she began to settle in.

Three months later Marilyn told the group that she had stumbled and fallen a few times on the sidewalk between the subway and my office. She worried that her eyesight was beginning to fail: She’d also been missing a lot of tennis balls recently. I thought again about her drawing and the wild child with the huge, terrified eyes. Was this was some sort of “conversion reaction,” in which patients express their conflicts by losing function in some part of their body? Many soldiers in both world wars had suffered paralysis that couldn’t be traced to physical injuries, and I had seen cases of “hysterical blindness” in Mexico and India.

Still, as a physician, I wasn’t about to conclude without further assessment that this was “all in her head.” I referred her to colleagues at the Massachusetts Eye and Ear Infirmary and asked them to do a very thorough workup. Several weeks later the tests came back. Marilyn had lupus erythematosus of her retina, an autoimmune disease that was eroding her vision, and she would need immediate treatment. I was appalled: “Marilyn was the third person that year whom I’d suspected of having an incest history and who was then diagnosed with an autoimmune disease—a disease in which the body starts attacking itself.”

After making sure that Marilyn was getting the proper medical care, I consulted with two of my colleagues at Massachusetts General, psychiatrist Scott Wilson and Richard Kradin, who ran the immunology laboratory there. I told them Marilyn’s story, showed them the picture she’d drawn, and asked them to collaborate on a study. They generously volunteered their time and the considerable expense of a full immunology workup. We recruited twelve women with incest histories who were not taking any medications, plus twelve women who had never been traumatized and who also did not take meds—a surprisingly difficult control group to find. (Marilyn was not in the study; we generally do not ask our clinical patients to be part of our research efforts.)

When the study was completed and the data analyzed, Rich reported that the group of incest survivors had abnormalities in their CD45 RA?to?RO ratio, compared with their nontraumatized peers. CD45 cells are the “memory cells” of the immune system. Some of them, called RA cells, have been activated by past exposure to toxins; they quickly respond to environmental threats they have encountered before. The RO cells, in contrast, are kept in reserve for new challenges; they are turned on to deal with threats the body has not met previously. The RA?to?RO ratio is the balance between cells that recognize known toxins and cells that wait for new information to activate. In patients with histories of incest, the proportion of RA cells that are ready to pounce is larger than normal. This makes the immune system oversensitive to threat, so that it is prone to mount a defense when none is needed, even when this means attacking the body’s own cells.

Our study showed that, on a deep level, the bodies of incest victims have trouble distinguishing between danger and safety. This means that the imprint of past trauma does not consist only of distorted perceptions of information coming from the outside; the organism itself also has a problem knowing how to feel safe. The past is impressed not only on their minds, and in misinterpretations of innocuous events (as when Marilyn attacked Michael because he accidentally touched her in her sleep), but also on the very core of their beings: in the safety of their bodies.

Note: Find out about Bessel’s new in-depth, online Trauma Certificate Course

Bessel van der Kolk on Trauma, Development and Healing

Talking About it Doesn’t Put it Behind You

David Bullard: Bessel, you are the medical director and founder of the Trauma Center at Justice Resource Institute and professor of psychiatry at the Boston University School of Medicine. You have been one of the most influential and outspoken clinicians, educators and researchers contributing to our understanding of trauma and its treatment.
I don’t remember reading a professional book in several intense sittings like I just did with your new book, The Body Keeps The Score: Brain, Mind, and Body in the Healing of Trauma. It’s been praised by everyone from Jon Kabat-Zinn and Francine Shapiro to Jack Kornfield, Peter Levine and Judith Herman, who called it a “masterpiece that combines the boundless curiosity of the scientist, the erudition of the scholar, and the passion of the truth teller.” (Read an excerpt from the book accompanying this interview.)
Let me start with some basics: Could you say something about why talk therapy alone doesn’t work when treating trauma?
Bessel van der Kolk: From my vantage point as a researcher we know that the impact of trauma is upon the survival or animal part of the brain. That means that our automatic danger signals are disturbed, and we become hyper- or hypo-active: aroused or numbed out. We become like frightened animals. We cannot reason ourselves out of being frightened or upset.
Of course, talking can be very helpful in acknowledging the reality about what’s happened and how it’s affected you, but talking about it doesn’t put it behind you because it doesn’t go deep enough into the survival brain.
DB: Would you say that is one of the distinctions between your work and Edna Foa’s “prolonged exposure therapy”? In a New Yorker article on trauma, Foa talked about rewriting memories, rather than destroying them, and describes her work with a patient with PTSD who had been raped years before: “We asked her to tell the story of that New Year’s Eve (when the rape occurred) and repeat it many times….to distinguish between remembering what happened in the past and actually being back there…and when, finally, the woman did that she realized that the terror and her rape were not her fault.”That sounds like cognitive learning.
Bv: That’s a lovely example of the ability of talk to get a better perspective. But there is a mistaken notion that trauma is primarily about memory—the story of what has happened; and that is probably often true for the first few days after the traumatic event, but then a cascade of defenses precipitate a variety of reactions in mind and brain that are attempts to blunt the impact of the ongoing sense of threat, but which tend to set up their own plethora of problems. So, trying to find a chemical to abolish bad memories is an interesting academic enterprise, but it’s unlikely to help many patients. It’s a too-simplistic view in my opinion. Your whole mind, brain and sense of self is changed in response to trauma.
In the long term the largest problem of being traumatized is that it’s hard to feel that anything that’s going on around you really matters. It is difficult to love and take care of people and get involved in pleasure and engagements because your brain has been re-organized to deal with danger.
It is only partly an issue of consciousness. Much has to do with unconscious parts of the brain that keep interpreting the world as being dangerous and frightening and feeling helpless. You know you shouldn’t feel that way, but you do, and that makes you feel defective and ashamed.

EMDR and Body Awareness Approaches to Trauma Treatment

DB: You are a big proponent of body awareness approaches to trauma treatment—and for a fully lived life. For example, you’ve done research on yoga for trauma survivors and recommend yoga for patients. I saw recently that your Trauma Center offers trainings to yoga teachers in working with the trauma of their students. You also speak very highly of the body-oriented therapies of Peter Levine and Pat Ogden, and especially of EMDR. You devote a whole chapter to your learning EMDR and examples of your use of it.
Bv: We have done the only NIMH-funded study on EMDR. As of 2014, the results of that study were more positive than any published study of those who developed their PTSD in reaction to a traumatic event as an adult.
There are opinions and there are facts.
Traumatized people often become insensible to themselves. They find it difficult to sense pleasure and to feel engaged. These understandings force us to use methods to awaken the sensory modalities in the person.
The facts are that the EMDR study was spectacularly successful in adults, a bit less with childhood trauma–at least not in the short period of time (eight 90-minute sessions) in the research protocol. But our research found that the impact of trauma is in the somatosensory self, trauma changes the insula, the self-awareness systems. Traumatized people often become insensible to themselves. They find it difficult to sense pleasure and to feel engaged. These understandings force us to use methods to awaken the sensory modalities in the person.
DB: The following quote from your book beautifully addresses some of this:
“The neuroscience of selfhood and agency validates the kinds of somatic therapies that my friends Peter Levine and Pat Ogden have developed…. [In] essence their aim is threefold:

  • to draw out the sensory information that is blocked and frozen by trauma;
  • to help patients befriend (rather than suppress) the energies released by that inner experience;
  • to complete the self-preserving physical actions that were thwarted when they were trapped, restrained, or immobilized by terror. 

Our gut feelings signal what is safe, life sustaining, or threatening, even if we cannot quite explain why we feel a particular way. Our sensory interiority continuously sends us subtle messages about the needs of our organism. Gut feelings also help us to evaluate what is going on around us. They warn us that the guy who is approaching feels creepy, but they also convey that a room with western exposure surrounded by daylilies makes us feel serene. If you have a comfortable connection with your inner sensations—if you can trust them to give you accurate information—you will feel in charge of your body, your feelings, and your self” (p.96).

EMDR trainers now seem to be focusing more on sensory modalities than when I first was taught about EMDR, and they also use “resource installation” (Leeds) and more recently “dyadic resourcing” (Manfield). But if there has been an identified single trauma that doesn’t resolve after several sessions, they look for an older “feeder memory,” and get there by asking the patient to focus on body sensations to see if he or she has ever felt those sensations before. It often is a gateway to an earlier trauma.
Bv: A lot of different schools do that, where the body is a pronounced part of therapy. My own teacher, Elvin Semrad, in the early 1970s in Boston, was very somatically oriented; same thing for Milton Erikson and many schools of hypnotherapy. Most people I hang out with who work with traumatic stress are somatically oriented.

The Limits of CBT

DB: The popular media are often puzzlingly ignorant about the nature of trauma and its treatment. You are very well aware of this, but an otherwise interesting article in the May, 2014 issue of The New Yorker magazine stated that a study “published in Nature in 2010, offered the first clear suggestion that it might be possible to provide long-term treatment for people who suffer from PTSD and other anxiety disorders without drugs.” That article never even mentioned EMDR, which was listed in a 1998 task force report of the Clinical Division of the American Psychological Association as being one of three psychological therapies (together with exposure and stress inoculation therapy) empirically supported for the treatment of PTSD. How could they miss that?
Bv: Well, they often get things not quite right! It intrigues me how the public is much more fascinated with the potential of false memories in patients than in the gross distortions of our society’s memory of trauma.
Articles like the one you cited often relate to the study of memories in mice. It is a huge leap, of course, from rodents to human beings, which not only leads to misinformation about the nature of traumatic stress and its treatments, but also about the rather trenchant differences between humans and mice. Humans are profoundly social animals—everything we do and think is in relation to a larger tribe. Our brains are cultural organs. It probably has something to do with people’s temperaments; people who do rodent research are drawn to the simplicity of rodent brains. In order to work with humans you need to have a taste for culture, complexity and uncertainty. People would be astonished if a psychotherapist gave advice to rodent researchers on how to run their labs! But the popular press takes the liberty of making these misinformed leaps with the general public all the time.
DB: How best to treat trauma is a crucial question, of course. You saw CBS’ 60 Minutes television show that first aired in November, 2013, describing a Veterans Administration program treating war veterans using “cognitive processing therapy” and prolonged exposure treatment methods. Your understanding of and approach to treating trauma is very different. Can you address a couple of points that distinguish your views from those presented by that VA treatment program?
Bv: Cognitive Behavioral Therapy (and “Trauma Focused CBT”), talk therapies, and prolonged exposure therapies can make some changes in people’s distress, but traumatic stress has little to do with cognition—it emanates from the emotional part of the brain that is rewired to constantly send out messages of dangers and distress, with the result that it becomes difficult to feel fully alive in the present. Blasting people with the memories of the trauma may lead to desensitization and numbing, but it does not lead to integration: an organic awareness that the event is over, and that you are fully alive in the present. The VA seems to be surprised by how many veterans drop out of prolonged exposure therapy. It would be helpful for them to find out why, but the likely answer is that it is re-traumatizing them.
DB: More recently, there was the profile of your work with trauma in the Sunday Magazine of the New York Times (May 22, 2014). The author shadowed you for a month, and it seemed to me that the article minimized the outcome of the clinical demonstration you did with an Iraqi war veteran at an Esalen Institute workshop.
Bv: The current Family Therapy Networker magazine just ran a piece about all the inaccuracies in that article, and the difficulties journalists have in getting the story straight. “Eugene” was the participant in the workshop, and he said “The takeaway when I read [the New York Times article] was that I was confused by the experience and that it didn’t help, which just isn’t true…When I spoke with the reporter, I said very positive things about the concrete ways that it helped me in terms of physical symptoms that disappeared, and also the fact that Dr. van der Kolk recommended people for me to work with afterward. He really spent some time finding a good recommendation for EMDR, and it really helps.” He wrote a letter to that effect and they wouldn’t publish it. I just got an email from him with a picture of my new book saying, “Thank you for helping me to regain the capacity for calmness and focus to be able to engage, and read books again.”
DB: The New York Times article also quoted sound bites from some other researchers, seemingly questioning your work, but later corrected some misinformation.
Bv: That’s another intriguing issue. There seems to be a tendency among therapists to become very religious about their own particular method—some seem to be more committed to their method than to the welfare of their patients. When patients don’t improve, they blame their resistance, and slam the people who point out that one size never fits all. The New York Times article also alluded to the Roman Catholic Church’s problems with clergy abuse and trying to defend itself by claiming that these plaintiffs suffered from “false memories,” and were the victims of “repressed memory therapy.” Testifying on behalf of pedophiles became a whole industry that seems to have entirely disappeared now that these trials are over.
DB: The newspaper did publish your brief (and, I thought, restrained!) rejoinder clarifying the issues presented, and you received an overwhelmingly supportive response in other letters to the editor and online comments. Here’s an excerpt from your letter to the New York Times:
Trauma is much more than a story about the past that explains why people are frightened, angry or out of control. Trauma is re-experienced in the present, not as a story, but as profoundly disturbing physical sensations and emotions that may not be consciously associated with memories of past trauma. Terror, rage and helplessness are manifested as bodily reactions, like a pounding heart, nausea, gut-wrenching sensations and characteristic body movements that signify collapse, rigidity or rage…. The challenge in recovering from trauma is to learn to tolerate feeling what you feel and knowing what you know without becoming overwhelmed. There are many ways to achieve this, but all involve establishing a sense of safety and the regulation of physiological arousal.
Bv: I also mentioned in the Networker article, “What happened …is a reflection of the incredible difficulties society has with staring trauma in the face and providing people with the facts of what happens, how bad it is, and how well treatments work.”

Talent and Compassion Aren’t Enough

DB: I appreciate your emphasis on research and fact-based discussions versus theoretical ones. Along those lines, George Silberschatz, a past-president of the international Society for Psychotherapy Research, said in a recent interview that the between-therapist effects were as large if not larger than the between-treatment effects in current psychotherapy research, and this is perhaps from non-specific treatment effects.
Bv: Well, talent and compassion are central elements of being an effective therapist, but learning to feel your feelings and be in charge of your self, and working with someone who knows how to deal with bodily sensations and impulses can make all the difference between visiting an understanding friend once a week, and actually healing your trauma.
DB: Could it relate to Stephen Porges’ description of the Polyvagal Theory and the social engagement system? The nonspecific treatment effects from psychotherapy research seem to be powerful about the therapist helping to create a safe environment.
Bv: I have been very much inspired by Porges’ work. The reason that Porges has become an important part of our world is his finding that trauma interferes with face-to-face communication. It is very important how you get regulated in the presence of other people. We need to learn very specific ways to activate the social engagement system. Sitting in your chair and chatting might not always be the most effective way of doing that.

Porges’ work was very helpful and clarifying about where in the brain trauma makes it difficult to feel comfort, to feel intimate and connected with other people. Knowing those things can help therapists to become more conscious about the specifics of their interactions, and should become part of the training of therapists. For example, I recently took a month-long intensive training course for Shakespearean actors to learn how the modulations of my voice, the configurations of my facial muscles, and the attitudes of my body affect my self-experience, and that of the people around me.
Porges’ work points to the importance of working with the reptilian brain—the brain stem, as well as the limbic system. We need to teach breathing and movement and work with the parts of the brain that are most impacted by trauma—areas that the conscious brain has no access to.
So I am dubious about the nonspecific relational impact of treatment on benefiting traumatized individuals. Seeing someone nonspecifically does not help the fear circuits and that collapsed sense of self. We need to learn very specific ways to activate the social engagement system. Sitting in your chair and chatting might not always be the most effective way of doing that.
DB: A colleague of yours from your Harvard days, neuroscientist Catherine Kerr, recently writing about mindfulness research, said:
The placebo effect is usually defined, somewhat tortuously, as the sum of the nonspecific effects that are not hypothesized to be the direct mechanism of treatment. For example, having a face-to-face conversation is not hypothesized as what makes psychotherapy work—you could have a face-to-face conversation with anybody. But for some reason, if you go every week to therapy, you are going to get better. But you could talk about the weather! When we perform these rituals with a desire to get better, we often do. We now know that a lot of the positive therapeutic benefit from psychotherapy and from various pain drugs may come from that initial context; it often has nothing to do with the specific treatment that is being offered. It is really just about the person approaching a situation with a sense of hope and being met by something that seems to hold out that hope (October 01, 2014, Tricycle Magazine).
And I think Allan Schore at UCLA would say that there is “unconscious right brain to unconscious right brain communication” going on, between therapists and patients, or between any of us in close relationships that might be what is otherwise thought to be “nonspecific” in therapy research. A deep ability to be present and connect empathically with patients is easier for some individual therapists than for others. Perhaps we are discussing a situation in therapy of “necessary, but not sufficient!”
Bv: I can’t really comment on all that—you’ll have to ask Catherine Kerr and Allan Schore. I have always been a bit puzzled about that “right brain to right brain” stuff. The research shows that the part of the brain most impacted by trauma is the left hemisphere, and I would imagine that every single part of the brain is necessary for effective functioning and feeling fully alive in the present.
DB: Well, I will be interviewing Schore next month, so we now have some good material to discuss!
Bv: I’ll look forward to reading that.

Neurofeedback & Yoga

DB: Is there anything in your own thinking that you feel has significantly changed in the last couple of years due to your continuing growth in the work and in all you are exposed to?
Bv: The biggest has been my exposure to neurofeedback (a type of biofeedback that focuses on brain waves, instead of peripheral phenomena like heart rate and skin conductance). In neurofeedback you change your brain’s electrical activity by playing computer games with your own brain waves. Learning how to interpret quantitative EEG’s helped me to visualize better how the brain processes information, and how disorganized the brain becomes in response to trauma. What made it necessary to look for other, non-interpersonally-based therapies was the realization, followed by research that dramatically illustrated how being traumatized may interfere with the ability to engage with other human beings to feel curious, open and alive.
Learning how to interpret quantitative EEGs allowed me to actually visualize what parts of the brain are distorted by traumatic experiences, and this can help us target specific brain areas where there is abnormal activity and where the problem actually is.
The trauma is not the story of what happened long ago; the long-term trauma is that you are robbed of feeling fully alive and in charge of your self.
For example, for the part of the brain supposed to be in charge, after trauma it will have excessive activity, keeping people in a state of chronic arousal—making it difficult to sleep, hard to engage and to relax. We find neurofeedback can change the activity in parts of the brain to allow it to be more calm and self-observant.
In another example, the frontal lobes of traumatized people often have activity similar to that of kids with ADHD, which makes it difficult to attend with the subtlety that we need to lead nuanced lives.
DB: So would the neurofeedback be with or without exposure to a particular traumatic memory?
Bv: Again, traumatic stress results in not being able to fully engage in the present. The trauma is not the story of what happened long ago; the long-term trauma is that you are robbed of feeling fully alive and in charge of your self.
DB: You would say that also is a positive outcome from yoga and other body awareness exercises, activating and strengthening the parasympathetic nervous system?
Bv: In our NIH-funded yoga for PTSD study we saw people did considerably better after 8 weeks of yoga. It can make a contribution to help people be more present in the here and now. The whole brain gets reorganized. Some quotes from participants in that study included:

  • “My emotions feel more powerful. Maybe it’s just that I can recognize them now.”
  • “I can express my feelings more because I can recognize them more. I feel them in my body, recognize them, and address them.”

This research needs much more work, but it opens up new perspectives on how actions that involve noticing and befriending the sensations in our bodies can produce profound changes in both mind and brain that can lead to healing from trauma. When we understand these things about the brain, how it works, we learn more about how to adjust our treatments.

DB: I’ve heard you say that you do not identify as belonging to any one particular school of therapy; that you do not even identify as an EMDR therapist even though you often utilize it.
Bv: Well, that would be like a carpenter saying he was a “hammer carpenter.” We need many different tools that will work for different patients and different problems.

Meaningless Pseudo-Diagnoses

DB: Can you talk a bit about your battles to get deeper and more sophisticated understandings of trauma treatment into the professional arena? Your book recounts the research you did that identified a traumatized population quite distinct from the combat soldiers and accident victims for whom the PTSD diagnosis had been created.
Bv: Yes, well, in the early 1990’s our PTSD work group for the Diagnostic and Statistical Manual of Mental Disorders voted nineteen to two to create a new diagnosis for victims of interpersonal trauma: “Disorders of Extreme Stress, Not Otherwise Specified” (DESNOS), or “Complex PTSD” for short. But when the DSM-IV was published in May 1994 the diagnosis did not appear in the final product.
Fifteen years later, in 2009, we lobbied to have “Developmental Trauma Disorder” listed in the DSM-5. We marshaled a lot of support, such as that from the National Association of State Mental Health Program Directors, who serve 6.1 million people annually, with a combined budget of $29.5 billion.

Everybody who holds forth should have a practice, otherwise you get seduced by your ideas and don’t get confronted with the limits of your ideas in clinical practice.
Their letter of support concluded: “We urge the American Psychiatric Association to add developmental trauma to its list of priority areas to clarify and better characterize its course and clinical sequelae and to emphasize the strong need to address developmental trauma in the assessment of patients.”
It was turned down also, and a lot of criticism of DSM-5’s approach has since been levied and they have lost credibility from a variety of professional sources.
DB: You recently published the results of an international survey of clinicians on the clinical significance of a Developmental Trauma Disorder diagnosis. Can you tell us why it might be so beneficial to have such a diagnosis?
Bv: Because it would help us to start focusing on helping kids feel safe and in control , rather than labeling them with meaningless pseudo-diagnoses like oppositional defiant disorder, impulse control disorder, self-injury disorder, etc.
DB: A significant part of your career at the Trauma Center has been working with traumatized children. There is a lot in your book relevant to work with children.
Bv: Yes, with Joseph Spinazzola and Julian Ford, we are involved in studies through the Complex Trauma Treatment Network of the National Child Traumatic Stress Network, which now is comprised of 164 institutions in almost all States.
DB: You are doing so much traveling with international teaching, you are involved in ongoing research, and you have quite a large staff at the Trauma Center in Boston to manage.
Bv: About 40 people are working at the trauma center now.
DB: Are you still personally able to do one-on-one clinical work or only have a supervisory role?
Bv: Everybody who holds forth should have a practice, otherwise you get seduced by your ideas and don’t get confronted with the limits of your ideas in clinical practice.

Posttraumatic Growth and Aliveness

DB: I’ve always liked the subtitle of Peter Levine’s book Waking the Tiger: Through Trauma Into Aliveness. Others are talking about “posttraumatic growth.”
Bv: That’s what the New York Times article should have been about. The guy they described so poorly actually recouped his life. People get better by befriending themselves. People can leave the trauma behind if they learn to feel safe in their bodies—they can feel the pleasure to know what they know and feel what they feel. The brain does change because of trauma and now we have tools to help people be quiet and present versus hijacked by the past. The question is: Will these tools become available to most people?
DB: You are certainly doing your part, Bessel, by being so very active and productive. I counted 35 workshops out-of-town on your calendar for 2014, in addition to your teaching at the various medical schools in Boston, at the Trauma Center and a new certification program. Right now you are about to embark on a 10-day bo

Transforming War Trauma: The Healing Power of Community

"What's the matter? The war's over," someone said to a veteran. "Yeah, over and over and over," he replied.

Coming Home

It’s January, 2007, the first moments of the Coming Home Project’s first retreat for veterans and their families. Kenny Sargent and Rory Dunn are Iraq veterans who both sustained traumatic brain injuries (TBI). One was shot in the head, one was hit by an improvised explosive device (IED); both suffer from post-traumatic stress. As people mill around, Ken and Rory meet for the first time, up close and personal. Since neither can see very well, they touch each other’s wounds, comparing scars and experiences. They are like long-lost brothers. The process of making palpable emotional connections has begun.

We gather for our first circle—33 vets and family members from seven states, with four facilitators. In the opening moment of silence, as we remember those unable to be with us, Stefanie and Michael’s three-year-old son, Ben, is playing around the edges of our circle with Isaiah, his new three-year-old friend. Amidst the reverent quiet, we all hear Ben say, “My daddy died in Iraq.” We learn later from Stephanie that “Michael committed suicide six months after returning from Iraq.” Out of the mouth of babes, the first words spoken at a retreat have their own truth: something inside Michael died in Iraq.

We go around the circle, introducing ourselves. Stephanie, Ben’s mom, feels isolated in Houston, where she lives with the heavy legacy of Michael’s suicide. Her church has ostracized her. The group’s reaction is palpable: Stephanie is taken in like a family by a swarm of other spouses and parents.

At the end of the workshop, as we are saying our goodbyes, Rory gets up, makes his way over and we hug. He was angry and bitter at the outset, not just about his injury, but about failures in leadership and his friends who died in the IED attack and. “No one but a vet can understand another vet” were his first words. I am not a vet myself but a Zen master, psychologist-psychoanalyst, and the son of a combat vet.

After we hug, Rory says, “You’re alright.” Near his seat I notice a scrap of paper on the floor, pick it up and ask if it’s his. “Yeah, it’s nothing,” he says. I look at it and see quite a legible note, with three family trees. I ask him about it. “It’s all the people blown away by my buddies’ dying,” he replies. I ponder it: girlfriend, baby, church members, mother, father, sister, and so on—three little stories, three little family trees radiating impacts that eat at him. I offer him the scrap of paper and he gently reclaims it.

Love is a Force for Change

After the attacks of September 11, like so many others I felt that if we, individually and as a country, could withstand and reflect on the dreadful trauma we were experiencing, and not react in a blind knee-jerk fashion, we could bring the perpetrators to justice and at the same time forge alliances and communities of nations that would provide a strong foundation for genuine security for all going forward. Many were thirsty for revenge, but many in the peace community were calling for love. I gave some talks that presented love as a force for change, not some naive fantasy that ignored the powerful forces that had been unleashed. I was disheartened and frustrated that, despite the voices of millions here and around the world, and the counsel of seasoned military leaders, the drumbeats to war were impermeable to reflection, forethought, and considered wise action. Knowing the carnage that was to come, I felt helpless and angry thinking of the great damage our country would inflict not only on this generation, but on generations to come.

Rather than stew in this state, it dawned on me that, given my experience with meditation, healing communities, and trauma, I could join with others and make a difference. It was 2006. Troops were returning stateside in droves and, along with their family members, they were falling through the cracks of the unprepared, overtaxed and outmoded healthcare systems of the Veterans Administration (VA) and the Department of Defense (DoD). If we waited for the government to do something, anguish would only intensify and tens of thousands would fail to receive the care they desperately needed and had earned. Most service members who needed treatment, especially for unseen injuries such as post-traumatic stress and mild to moderate closed head traumatic brain injuries (TBIs) were loathe to come forward—afraid of losing their security clearances, their promotions, and, most of all, the respect of their buddies. I sensed that a compassionate, non-judgmental and welcoming community that included families could be an inviting and healing resource for them.

I gathered a cadre of San Francisco Bay Area therapists who began to provide free, confidential therapy for veterans and their families. We soon began offering retreats for veterans and their families—which we distinguished from psychotherapy so as to counteract the stigma of mental illness—that provided small peer support groups, expressive arts, wellness practices such as meditation and qigong, and vigorous recreational activities in the great outdoors. After a few retreats, we began to incorporate secular rituals into the program, and I enjoyed the dawning realization that the five elements that organically came to comprise the retreats were not a new “quick fix,” but were instead rooted in how we humans have, since time immemorial, worked to transform overwhelming trauma: Sharing stories in a safe environment (healing dialogue), resilience exercises such as meditation, yoga and qiqong (spiritual practice), expressive arts, being active in beautiful places (the healing power of nature), and secular ritual (adapted from reverent religious experience). Four core human capacities also emerged from these retreats—aliveness, bonding and closeness, self-regulation, and a sense of meaning and purpose—elements that help create a life worth living.

For veterans, the stigma of needing help is a major obstacle to getting help, but we noticed it evaporate by the end of our retreats, as isolation lifted and they experienced a sense of being in this together, of belonging. We knew we were onto something when, during the closing circles, participants’ comments began to echo across retreats. They said they’d never experienced an environment this safe, this trusting, where they could be real and reconnect with their fellow vets, their families, and themselves—where they could experience the belonging and camaraderie of service again, and feel free to open up, as much or as little as they were ready for.

Since beginning in 2007, the Coming Home Project has offered 25 retreats and workshops for families, male and female veterans, student veterans, and caregivers. We have brought in local health, education, employment, housing, legal, financial and other services so participants can connect with needed resources, and we recruited local volunteers to be part of our logistics team, enabling the veterans and civilian communities to get to know one another better. In their 2012 review of post-deployment reintegration programs, The Defense Centers of Excellence, a joint VA-DoD agency mandated by Congress to identify, study, and disseminate best practices for psychological health and traumatic brain injury, stated that “the Coming Home Project helps rebuild the connectivity of mind, body, heart and spirit that combat trauma can unravel; renew relationships with loved ones and create new support networks.” We were the only reintegration program of thousands studied that met all their criteria (successfully integrating psychological, behavioral, social-family and spiritual dimensions) that also had significant outcome data and whose pioneering research on post-traumatic growth with veterans and their families and caregivers was published in a peer reviewed journal of the American Psychological Association.

Stephanie
It’s March, 2007, and we’re preparing for our second retreat. Former Marine officer and Zen priest, Colin, and I pick up the van and await the arrival of several families in a Hawaiian barbecue restaurant near the Oakland airport. Fifty people from twelve states gather. 

Later in the day, in the safety of the small veterans group, 15 vets meet. Stephanie tearfully shares how she feels like a failure: as a soldier (she served as a Captain in the Army herself), as a wife, as a mother, as a person—in every way. She didn’t appreciate the gravity of her husband’s distress and couldn’t prevent him from killing himself. Sadness and self-reproach run deep. Several jump in to reassure her: “You have not failed.” They offer good points: God had other plans for you; you now can be of help in ways you couldn’t have before, and so on. But Stephanie’s expressiveness and emotion dry up as she seems to compliantly agree. When a third person prefaces his remarks by saying that he will offer something to lift the mood, I say, “That’s okay,” trying to keep alive the space for acceptance and disclosure that reassuring and uplifting comments often unintentionally foreclose.

Rory
In a pre-retreat roundtable Rory expresses how betrayed by the government he felt after he was injured—by their lack of responsiveness and accountability. His anger is powerful, but rather than being transformative, it seems to progress into a loop of escalating rage. The more angry he gets, the more the energy of the group intensifies, amplifies. Two people leave the room—one takes issue with Rory’s facts, another feels his comments are too polarizing. Rory, of course, has every right to express his outrage and sense of betrayal, and yet as his complaints become increasingly politicized, he alienates himself from the group. His TBI makes it especially difficult for him to regulate his emotions.

Over the course of the retreat, however, Rory begins to shift in a way I’ve never seen. Through frequent, long conversations with a high-ranking officer and fellow vet, one of the facilitators, he becomes noticeably lighter, more open to hearing others’ stories. He begins to share his experiences with a sense of measure, calibrating his impact, modulating it and bringing it to a close. The recognition and containment that his fellow vets give him is deeply moving to witness. Maybe Rory doesn’t have to repudiate everything about his military experience after all.

Claudia
Claudia is a female Iraq veteran who came with her 18-month-old daughter and her sister from Tucson. She had met Tonia and Ken, fellow veterans on the retreat, while on the TBI ward at the Palo Alto VA. She is friendly and sincere but appears vacant and taciturn. During a breakout group she stands around the perimeter, but toward the end she beings to speak, tentatively. Although she says she doesn’t want to read what she had written earlier during a journaling exercise, it seems that a part of her longs to do so. With a little encouragement, she begins to read: “My world has narrowed from what it was….” Her voice trails off. She describes her TBI and the difficulty she has remembering simple but important elements of her past. She feels that a crucial piece of who she was has been taken from her: she can’t even remember her daughter’s birth. She needs her sister’s help with tasks of daily living, as her short-term memory is also impaired. She is battling to retain custody of her daughter. Claudia’s reading has a palpably catalytic effect on everyone. When families gather later, the aliveness of her young daughter, the glimmer in her eyes, juxtaposed with Claudia’s memory impairment, her sense of vacancy and helplessness are striking, poignant and sad.

Mauricio 
At the big morning group early in the day, Mauricio provides comic relief when he states that of the two master sergeants in the group, he is on top of Ken. Everyone laughs about who is on top and who on bottom. He kids us about status and rank and we all laugh harder. In the smaller vets group, however, he is quiet. After Claudia reads, Mauricio opens up about how difficult it is to not be himself in mind and body. He can’t remember important parts of his childhood and it is a continuing blow to his esteem and to his view of himself, particularly given his role as master sergeant of the men under his command. It is an identity crisis of a different order from the normal developmental kind. It isn’t what he says as much as how he says it that makes an impression. He speaks slowly, with an undercurrent of deep emotion, but shows few visible signs of feeling, save a slight crack in his voice.

Jessie
Jessie was a sergeant major in the Army, blinded in an IED blast while serving in Iraq. He speaks with gravity and conviction, conveying a deep sense of betrayal that, after all he’s endured, offered, and sacrificed, he’s had to do it all himself, become his own advocate, find the services and the help he needs. A covenant has been broken. He asks if I will request that folks say their names before they speak. I invite him to make the request himself. He speaks simply and with dignity. After that, when people begin to speak they stop, remember his request, and say, “Sergeant Major, this is Jim,” addressing Jessie by his title.

We usually leave rank and degrees at the door, but this is different: it is an expression of deep respect. When people forget to identify themselves, Jessie gently reminds them, and later on, when Jessie begins sharing, someone says, “You forgot to say your name.” Jessie laughs and everyone cracks up, the role reversal incongruous, funny and poignant all at once.

“There are times during the day when we laugh until we cry, and laugh and cry both, sometimes not knowing which is which.” Our laughter helps us bear the pain and is good for the soul. Everyone knows that by asking people to say their names, Jessie wants to communicate and feel part of the group, wants to hear and recognize everyone, and in turn be recognized by all of us. Though he feels invisible to the institutions entrusted with his care, here among friends his desire for mutual recognition comes across loud and clear. And he is seen.

Paul
Paul comes in toward the end; he’s been resting. Given their brain injuries, some tend to get tired and nap in the afternoon. Paul had been feeling things out around the edges, beginning with the roundtable on Friday. He became upset with the figures Rory quoted during the roundtable, thought they were inaccurate, misrepresentative and needlessly polarizing. He struggled to stay open, thought about leaving, but finally decided to stay. When Paul and I first met, it was difficult to follow what he was saying since the injuries he sustained affected not just his appearance but also his speech. But by now, after two days, I and others can hone in and understand most of his words as well as his feelings. In the small group, he pours out feelings about how he was treated upon his return, and his struggles with physical, emotional and relationship challenges. We hear him.
 
The Children
In the small teen group, Mark, a Marine helicopter pilot during the first Gulf War, now Buddhist priest and facilitator, began begins with a moment of silence and then asks, “How are you doing?” Tasha is quick to respond, “You really want to know?” and immediately starts to cry. Her sister Alishya, strong like their mom, warns Tashsa not to open things up, but when they share their drawings in the closing circle, they also share how isolated they feel and how hard it is to speak their thoughts and feelings to their parents. With some difficulty, their parents, Tonia and Ken, listen and take in what they hear.

When the workshop ends, Tonia and Ken renew their wedding vows. Her eyes reach out for Ken’s, while Ken strains to respond and to make eye contact with Tonia, in spite of being unable to see much. It is heart-wrenching and heart-warming. After the ceremony, outside the room in the hallway, Tasha begins to cry. As Mary Ellen, a family friend and service provider, holds her, Tasha sobs and cries it all out. What is striking is that no one interrupts the pair; everyone recognizes the outpouring of feeling and lets it be.

Jesse’s daughter, Brittney, is feeling isolated, has no one to talk to, and doesn’t want to burden her suffering parents with her own feelings. “Brittney mentions that her father can’t see her face and therefore doesn’t know if she is sad or happy.” His blindness allows her to hide her feelings, but she feels guilty about doing so. She is afraid that expressing her true feelings will be too upsetting for her father.

At dinner on Saturday, Ben, now four, looks my way; he’s restless. I suggest we trace one another’s hands with crayon. He quiets for a while. I give him my drawing of his hand and he gives me his drawing of mine. We take them with us as we part. Claudia’s 18-month-old girl is dancing with exuberance. Paul’s son, Sebastian, three, calls my name several times. Each time I respond. He wants the give and take. I enjoy the call and response. Two days earlier I was an as-yet-unknown quantity, not safe.

As the retreat comes to a close, everyone is so thankful for the opportunity to meet one another in safety, trust and acceptance. I think about the flexibility of roles: now sharing one’s anguish and small triumphs; now helping another with his. And the humor—it rises up in a flash and fades again, sustaining us as we delve more deeply. Laughing and weeping at the same time. These qualities—flexibility, range of emotion, and sense of safety and trust—reflect the health and healing nature of the community. Such a community brings out the best in us, helping us grow emotionally, interpersonally and spiritually, as it offers a collective space to transform trauma.

We Become That Village

Claudia’s little girl, without her father; Ben without his; Sebastian without his mother. And the teenagers, Brittney, Tasha and Alishya, with loving parents both present, yet struggling with the dramatic and rippling impacts of their fathers’ injuries. Mothers, fathers, sisters, brothers; we all step in to fill the gaps. If it takes a village, we become that village.

What drives this remarkable opening to connection? It is the power of compassion that creates a field of unconditional acceptance and love—each of us supporting and being supported. That field becomes the vehicle, the “bigger container” that holds the grief, the loss, the anger, the powerlessness, the damage. And the precious shards of hope. Everyone can feel its power: the trust, the safety, the deep care. This collective field of compassion grows capacities for withstanding, regulating, expressing, and representing inner anguish. “The dynamic beloved community helps transform trauma, turning inner demons, ghosts that haunt the present and foreclose the future, into ancestors.” Real people and real inner capacities we can access when we need them. We take in and make our own the comrades, the camaraderie, and their beneficial qualities. We enjoy being and learning together. New possibilities for being alive open up. All this is the activity of healing.

As children we are taught to be aware of the consequences of our actions. Actions have impacts that ripple out in many dimensions and last a long time. These effects manifest in ways we did not anticipate. Being aware of and anticipating the consequences of our actions is a developmental achievement. Being responsible for the web of impacts that has ensued from our actions, intended or not, is, likewise, an ongoing achievement.

As a society, we don’t take very good care of one another. Our children, our elders, our natural resources are often ignored, overlooked, forgotten or mistreated. Ours is a disposable culture. But what we do not include, recognize and care for does not go away. The impacts last for ages, and they affect everyone. The web of life is our connective tissue: human, animal, mineral and vegetable. What we discard or fail to adequately care for, we do so at our own peril. Our veterans and their families unfortunately have too often fallen into this category. Their suffering, their humanity, their dignity and their sacrifice often go unrecognized.

Since we are interconnected at the core, what happens here impacts what happens there; even if there is no visible or logical link. Almost three million service members have been deployed to Iraq and Afghanistan. Factor in the children, parents, partners, grandparents, brothers, sisters and so on, and that’s a lot of people who have been directly impacted by these wars. As we learned from Vietnam, unattended to, the wounds of war fester and deepen, wreaking havoc on individuals, families, and communities.

"When the Hair Grows Over"

The impacts of war are legend. Some are visible but many are not. There are injuries we can see and injuries that are invisible to the eye but nonetheless radiate deep and wide into a person’s life, health and web of relationships. TBI patients and their families have a saying: “When the hair grows over.” When the visible injuries heal, the unseen wounds to mind, heart, soul and spirit often go ignored. I am not only referring to post-traumatic stress. There are many veterans whose problems do not meet the criteria for a diagnosis of PTSD, but who nonetheless experience profound disturbances in functioning and well-being, as do their families. The ever-present traumatic past crowds out the open present, collapsing hope and possibility. I don’t believe that post-traumatic stress should be classified as a “disorder,” although our inner experience does become disordered, and we ourselves can be temporarily disabled. But I see the loose constellation of clustered symptoms organized by psychiatry manual-makers as the psyche’s means of trying to recover from the shock and chronic helplessness of unimaginably overwhelming circumstances.

Post-traumatic stress and war’s other wounds are not just stress and anxiety problems; they impact our identity, our self-regard, sense of purpose, and our entire worldview. Sometimes war shatters it all. “Rebuilding damaged connectivity among body and mind, heart and soul, among thoughts, feelings, actions, beliefs, and relationships is critical.” There is also a cultural dimension to healing the unseen wounds of war. Although it is important to learn skills to reduce stress and anxiety and rebuild the brain’s capacities to modulate and manage strong emotions—to rebuild internal connections—it is equally important to rebuild connectivity among family members and within communities.

What we cannot hold, we cannot process. What we cannot process, we cannot transform. What we cannot transform haunts us. It takes another mind to help us heal ours. It takes other minds and hearts to help us grow and regrow the capacities we need to transform suffering. This is done in concert, reweaving the web of connective emotional, relational and spiritual tissue that cumulative trauma tears asunder. With another mind and heart, and an informed, compassionate culture, it is possible, to transform ghosts into ancestors.

Concealed within damage often lies great strength. Resilience runs deep but its resources need to be nurtured. It is like a seed that has been buried in a disaster; it needs tending, attending. When the great redwoods are damaged in a fire, their seedpods are not destroyed—there is devastation, but often the forest can return to health, with protection, care and skill. If we cultivate the intention to be of help, if we take the time and energy, if we realize that the responsibility for healing the impacts of war is collective, the seeds of renewal and transformation await us just beneath the charred wounds of war. It takes a village and it begins with each of us.

Irrespective of political or religious beliefs, each veteran, each partner, child, sibling, parent and grandparent, deserves our loving, skillful, attentive care for the visible and invisible injuries from serving in Iraq and Afghanistan. They don’t only need a new set of techniques or new understandings. They need us to harness our own humanity—head, heart, body and spirit—our native connectivity and capacity to respond, in order to make a difference. They need us to participate in creating a culture in which the wounds of war are lovingly and skillfully enveloped as part of a welcoming community, where they can heal and be transformed. Fundamental interconnectivity takes the form of a responsive community that holds the vets and their families in its attentive, loving embrace.
 

Frank Ochberg on Treating PTSD

Defining Trauma

Rebecca Aponte: You have obviously had a very long and fascinating career. I’d like to touch on some of the moments of insight that you have had that inform us about how to understand traumatized clients and how to help them heal.

To start, trauma is a word that is thrown around a lot these days. What does it mean when we say someone is traumatized?

Frank Ochberg: I was part of the team that wrestled with that definition, and I think it is still an interesting challenge because the word is in general use. I think most of us consider something traumatic as usually something frightening, difficult, that could have relatively minor or huge life shattering consequences. Let’s compare it to stress. We get stressed by minor things that get us upset, sometimes mobilized with a lot of energy. But those of us who were part of a new generation that defined Post-Traumatic Stress Disorder really wanted trauma to be way beyond the usual stress.

In the beginning we said a traumatic event is something that is beyond the realm of usual human experience. But then we discovered it isn’t—not in terms of living our whole lifetime. You live long enough and something happens that is terrible, unless you are very, very fortunate. And some people are having terrible things happen with great frequency.

So to try to define this, we said at the time that you have to have been very scared, or horrified, or feeling helpless. And it had to have the characteristic of the kind of thing that could kill you, or kill somebody else, or radically change you in a biological way. We walk through life with the wonderful myth of invulnerability and we think our humanity is something special, sacred and precious. And then all of a sudden you are treated like a piece of meat, like you are prey to another human being or to a devastating natural event: you are just a bunch of muscle and bone. And when you visualize that transformation in yourself or in a loved one, it is traumatic.

That is the meaning of trauma to those of us who were in the field of traumatic stress studies and are doing therapy with people who have been traumatized.

RA: How would a therapist assess trauma? How do you know when you are seeing trauma in another person?

FO: Well, by the time somebody comes to see us, they have made a decision and we know something—there’s been a telephone call, there’s been some form of referral—unless we are in a very, very different circumstance, like being a Red Cross worker or an emergency worker, and then you are exposed to the traumatic event at the same time that the traumatized person is.

But that is relatively unusual for those of us who are in the fields of psychiatry, psychology, psychiatric social work, psychiatric nursing. We usually come on afterward. So our introduction is through a person who is going to become our client—I’m a medical doctor so I still use the word patient, and some of my patients prefer that. They don’t think of themselves as clients. But I know that terms matter and people have different attitudes about those terms.

So, early on we’re told, “I want to see you because of something that happened.” Now, I find that it is usually best for me to delay hearing the trauma story with all of its emotion until the person has a certain sense of comfort and trust.

RA: Is that because you are worried about re-traumatizing them?

FO: It’s not so much a worry about re-traumatizing. I want to show respect for the trauma that happened. I want the person who is coming to see me to experience a certain amount of comfort. And some of these people, bless them, they really don’t want to traumatize the therapist.

RA: Right.

FO: Now there is a little bit of a back and forth, like a dance that goes on. I know that I am quite senior in the field; I usually get to it explicitly and say, “You know, I’ve heard a lot—nothing that is exactly like your story—but you don’t need to worry about my mental health.”

Let me come back to your original question: how I think about the trauma in this person that is coming to see me. And it is usually a mystery to me. I don’t know the details. I may have a general sense, but I am looking for important details and distinctions. I’m looking for symptoms. I’m looking to get to know their person and to understand their resilience, their family as a resource. A lot of trauma takes place in the family, so we therapists can’t assume that there are loved ones who make things better.

We are always trying to get a sense of who is out there who is going to help my client, my patient, who is going to help me. I take delight in finding a family member who is a great asset. And ultimately it is going to take a village, so I’m thinking about who else is there in this person’s life who helps them feel good about themselves, who helps them overcome the obstacles that they are bringing to me.

RA: So I presume that you would ask your patient about the people in their lives and who does this for them. Is there a way, by talking about experiences from before the traumatic event, you can kind of get a sense of what is different in the person now? Because obviously that is a challenge if they are coming in once the traumatic event has already happened and you don’t know who they were before.

FO: Oh, absolutely. It is terribly important. All of us who are therapists have had various kinds of training, and some of our training placed a very, very high importance on formative years—who was there and the roles that they played.

It’s early in our conversation now, but let me bring up something that I have formulated and written about the person’s “board of directors.” I think of this as my patient’s conscience. It is the same as a superego.

Even though these events happened when we were very young, I have had patients in their seventies and they still visualize their mother or their grandmother who judges them. It is like a board of directors that holds meetings in your head, somewhere in the frontal lobe. They sit around a table and they say, “Bad girl,” even though the girl is a former Circuit Court judge and she is 65 years old. She still can remember, “You put that stitch in wrong; you will never amount to anything.”

As I get to know the board of directors, I try to say, “You don’t really need to have that grandmother in the director’s chair. I don’t think you can get her out of the room, but why does she have to be the chief judge of your virtue?” This is not our ego—this is the superego. These are the folks who will keep telling us we are good or we are bad—we amount to something or we don’t.

Now, trauma and trauma work are not specifically about self-esteem. But that is always lurking in the background. Trauma survivors who have very good, solid self-esteem are going to deal with flashbacks and nightmares and anxiety and a somewhat diminished capacity for feeling joy and love—they are going to deal with that so much better than those whose self-esteem is marginalized. So, I find that, even though I am a trauma specialist, I have to pay a lot of attention to those ghosts who live in our heads and judge us all the time.

RA: That obviously has a lot to do with resiliency—whether they have a good board of directors or have taken the chairperson’s seat themselves.

FO: Well, all of these members of the board are ourselves. Once we have incorporated them, they are us. But I find it helps a lot to have this conversation and then to help trauma clients improve their own board of directors.

I remember Maya, who had been raped several times by a sadistic psychopath who inserted himself into her life. She was my patient in the early ’90s. We talked about the board of directors and she said, “I know. I’m going to put Arlo, my gay brother, in the chair. He likes me.” I remember the name, I remember the way she referred to him. And she did it and it helped. It was a breakthrough.

RA: Is that the client who is in The Counting Method?

FO: Yes, it is.

RA: I was fascinated watching your session with her, because the technique is so similar to EMDR, which I have a little bit of exposure to. One of the things that I liked so much about it is that by counting out loud you filled the verbal space—it felt like there wasn’t the pressure on the client to be talking.

FO: I think it is a very useful method. Hadar Lubin and David Johnson in New Haven are the people who have the most experience in doing research with this method, and in training others. They have written the handbook. At Yale a couple of decades ago they trained a group of residents in how to use EMDR, prolonged exposure, and the counting method, and randomly applied these methods over a period of time to a patient pool. It turned out that the counting was the easiest to learn—it was favored by the user. It was really no better in reaching a good outcome, but it was no worse. So it is probably the most efficient and equally effective way of dealing with what I believe is the core element of PTSD.

I think what really harms the person who qualifies for the PTSD diagnosis is this inability to escape the trauma memory. There is fascinating research now by Apostolos Georgopoulos that suggests that this core symptom of PTSD—the inescapable episodic memory that sometimes feels like it is in the present—originates in a disturbance in the discharge of neurons originating in the right temporal lobe. He needs the money to replicate and expand his research, but it suggests that even though PTSD involves several different things, the feature of this inescapable memory, which only occurs in PTSD and not in adjustment disorders or dissociative states or anxiety or depression, is caused by an extreme of perception at the time of traumatization, if you will. It is analogous to being blinded by light that is too intense, like looking at the sun in an eclipse or being deafened by noise that bursts your eardrums.

RA: Is that the moment when the survival instinct takes over?

FO: Well, yes, that could be at the same time. But the symptoms of PTSD are, first, having this trauma memory that won’t quit; second, having numbing and avoidance; and, third, having anxiety that isn’t necessarily caused by reminders of the trauma—your anxiety mechanism is too easily triggered. EMDR may be better than counting at helping a person control his or her anxiety. I don’t think EMDR does much for numbing, but it is a good aid to diminishing anxiety and experiencing a sense of control over it. Prolonged exposure is a way of desensitizing to a number of the features of PTSD.

And counting, I think, is primarily for the flashbacks, the nightmares, the imagery of the trauma itself. But one element of PTSD feeds into the other. As you reach a tipping point and you feel a sense of mastery and control and self-understanding and self-regard, then recovery follows.

A Comprehensive Approach to Trauma Work

RA: It seems like there are some common threads to a lot of these approaches to working with trauma, whether it is EMDR or the counting method. We haven’t really touched on cognitive behavioral therapy or psychodynamic approaches. What are the common threads? What matters the most regardless of the approach?

FO: I have a certain reluctance to support what is called evidence-based therapy because the evidence-based issues have to do with elements of therapy rather than the whole of therapy. Back at Johns Hopkins Medical School, we were told by the surgeons, “We can teach you to take a lung out in seven days, but it is going to take you seven years to know when to take it out.”

There is a lot of judgment that goes into the timing of opening up certain doors for exploration with someone who has been badly traumatized. And most of our clients have been traumatized more than once. They are vulnerable because of things that happened in childhood. They may be part of a group or a gender that receives way more than a fair share of abuse, and then they become our clients. It is not a simple thing of dealing with one symptom at one point in time. A lot of these evidence-based therapies are elements that work—we don’t want to encourage a whole group of amateurs to be flying by the seat of their pants. They should be well trained. They should have a good sense of what makes a human being tick and then know how to deal with all of the parts that are affected in a way that makes sense.

In my paper on Post-Traumatic Therapy, the therapist is advised to have an overall philosophy that is as normalizing as possible, as collegial as possible, but also attends to individual differences, and then to have an outline and to cover a number of elements of the traumatized person, and to teach your traumatized client about PTSD and related conditions.

Just having a conversation of what this syndrome is is empowering. And it is a good place to start. Years ago, in 1980/1981, I had a patient in Lansing. I took out the DSM-III, and I showed her the PTSD diagnosis. She had been raped in South Lansing. I remember she looked at it printed up and she said, “Oh my god, that’s me in that book.”

It was so important for her to see her symptoms in a book. It took away the mystery. It let her know doctors know something about this. As I am talking to you now I am getting a little chill running up the back of my spine; it was so moving for me. We were talking about something that was over 30 years ago, and she was sitting in this office and looking at the diagnosis in this book, and she smiled probably for the first time since she had been raped. What a gift for her and for me. So sharing something about just the definitions was extremely useful.

Then I think therapy has to include attention to physical situations. When you are traumatized you don’t eat right. You don’t always get agoraphobic, but agoraphobia is literally a fear of the marketplace—people don’t shop where they used to. They don’t necessarily wear the clothes that they used to wear. So you help a person analyze and recover good eating habits, good exercise and health habits. You look into sleep hygiene. And then you can deal with other issues like spirituality, sense of humor. All of these are important elements to consider prior to the counting method or EMDR. Some of these methods feel a little gimmicky, and to suggest that you wave a finger and someone is better—to me that needs to be timed right and introduced right.

And these other parts of a comprehensive approach—analyzing somebody’s circle of friends and the strength or the threats in their family—are terribly important. Sometimes we actually end up creating a new family through introduction to a therapy group. We have a Michigan Victim Alliance. People who participate in that are working together and helping others together—creating a network if the natural network is insufficient is part of therapy.

RA: It sounds like the overarching thing that is most important is to have this full, comprehensive approach where you are really understanding the person as a full person and their experience and all of the different ways that it affects them, rather than focusing on one or another specific technique for attacking one specific symptom or problem.

FO: Exactly. That is what I am advocating now.

RA: Sometimes you hear about vets suffering from PTSD for years or even decades. Is it really that intractable of a condition? Or if not, is it that treatment isn’t going well? What is going on in those cases, in your sense?

FO: Well, there is a lot of research into how long the condition lasts, and it is a little bit like depression. If it lasts a month, the odds are it will last for three. If it lasts for three, the odds are that it will last for a year. If it lasts for a year, the odds are it will last for more than that.

It is very, very misleading to think about the average length of PTSD. Look at how different it is to be called in the middle of the night and told that your child has been murdered, and to go through a trial, and then you deal with the imagery of how your child was murdered. And there may be a period of time where the murderer is at large.

I know these people. These have become my friends. I have spent hours and hours with groups of parents of murdered children. That is not the same as being raped. A predatory rape and a confidence rape are very different. Being drugged and raped so that you didn’t know what was happening when it happened and then you wake up and you learn about it—that’s different. Being raped by a family member is different. Being in a bus that crashes and you are alive but someone else is dead. So we are talking about vastly different trauma scenes.

And we think of Japan now. Most of us who are senior therapists in this line of work end up being called one way or another when a top news story happens. So you identify with those people and your heart goes out to them. And thinking about kids who are drinking milk and the mothers in Japan don’t know if this milk is safe or not—a very special kind of threat. The mothers may or may not qualify for the PTSD diagnosis, but that is trauma. So it is all different kinds.

And with the veterans, there are a lot of special circumstances. I now have a lot of friends who are veterans. Some are my age, which means that they fought in Korea or in Vietnam. And some are younger—they are coming back from Iraq. There is a culture in the military of not exaggerating your wounds. Even though there are people who think that soldiers and marines and sailors with PTSD are exaggerators, it is very few who are.

From a therapist point of view, you deal mainly with people who keep it in. One of the diagnosis criteria is a reluctance to talk about it. So of course there are many people who get no help, who keep it all in, who suffer in silence, and every once in awhile they suffer deeply.

The worst kind of suffering is the survivor guilt. On April 1, 1970, my client Terry had his best friend die in his arms. Terry feels that his best friend wouldn’t have been on that mission with him had Terry not decided to go back to the front—he had been wounded, he didn’t have to return. He decided to do it, and he knows that that decision has something to do with that strange adolescent thought that he could get himself killed and his father would be proud of him.

We finally got to that memory after a considerable amount of time working on a trauma problem. Terry feels terrible that he brought his best friend into that adolescent and mythical kind of wish. He is doing better with it, and some of it is through the counting method. But a lot of it is through reframing and working with some of his spiritual beliefs, things that are not ordinarily talked about from therapist to therapist.

Terry is very religious. I asked him if he felt that he determined the length of someone’s life. He said, “Oh my god, no. It is a much higher power that determines that.” And as he realized that, he shifted his whole way of looking at this episode that occurred 40 years ago. And he started to realize that it wasn’t up to him, but he was there for Billy when God called Billy. What a different belief.

RA: That changes the experience in so many ways if that is the way he is looking at it: “I was there,” rather than, “It was my fault.”

FO: Absolutely. And that doesn’t mean that you can somehow turn this into a therapy technique, but through paying a lot of attention to your client’s spirituality, religious belief, sense of self, sense of honor and dishonor, it can be possible to help a man in his sixties rethink and re-experience an event that happened in his twenties. That is part of the privilege and the joy of this kind of work.

Advocating for Veterans

RA: Of course, the more that society understands the way that humans respond to trauma, the less stigma there is for victims of traumatic stress. But there is always the risk that people coming back from war with PTSD are only going to face the betrayal of bureaucratic resistance from those who are supposed to help them heal. You have mentioned filling the role of victim advocate as well as psychiatrist. What does that mean?

FO: Very specifically it means to me this year working with Tom Mahany and Tom’s group, Honor for All. Tom has gotten a permit for a gathering on June 25, 2011. It is roughly a year after the US Senate passed a resolution, thanks to Senator Conrad from North Dakota, of National PTSD Awareness Day. But nobody was aware of it last year.

So Tom wants to have a celebration, and not just for veterans with PTSD. It is for any veteran. It is honor for all. But there will be no discrimination against those veterans whose wounds are invisible. PTSD is an invisible wound; traumatic brain injury is an invisible wound. These wounds deserve as much honor as any other wound. We are going to have speakers and music, and I’m the medical advisor for this particular initiative.

If you go through the World Wide Web, there are hundreds of groups that are all doing special things for veterans with various obstacles. We are all in this together. I don’t think any one group is any more important than another. We are going to do something to make sure that no one is left out. There is a military mantra: No one left behind. You don’t leave anybody on the battlefield dead or alive. That is terribly important. And somehow, symbolically, we have left out the service men and women with PTSD.

There is a fair amount of attention now, and it is the attention that comes from realizing that we didn’t do the right job. We didn’t do it after Vietnam. We missed it in World War II, also. This condition has been around forever. And I think it is biological, it is physical. As I mentioned earlier, I am beginning to think it actually involves a recognizable condition in the right temporal lobe, but we don’t have enough proof of that yet.

It is going to help for PTSD to be understood as a medical injury. I think when it is a medical injury the stigma will be reduced. But there is stigma for breast cancer, so we need to learn from the women who have created a breast cancer awareness campaign so that the NFL is playing in pink sneakers and gloves. You get that to happen, you have really started to revolutionize things. I’m going to see what I can do to get the architects of that campaign to help us with de-stigmatizing PTSD.

RA: Still, it is outside the realm of what many therapists would consider doing. Do you think their roles should be more active when dealing with clients who are facing PTSD?

FO: No, I don’t. I don’t want to suggest that therapists who are very comfortable and who are talented and compassionate and like working in their own setting need to get out of that setting. But I will tell you this: I do teach the psychiatry residents at Michigan State University this particular subject. I do encourage them to write letters on behalf of their patients.

Don’t think of it as an onerous task if you have a patient who needs a disability determination, who needs a letter to her employer. You are a doctor. And this is true of other mental health professionals who are not MDs—you have a degree. You have a certain power in your community and you do need to use it for your client. I don’t think you can practice in this area without advocating effectively as a therapist.When you are asked by your client, “Can you document something for me? Can I have a note for my employer?” we have laws in which employers have to give certain accommodations to people with handicaps. You don’t have someone who is going to be so startled that they will have to dive under a desk, returning to work in a setting where those particular noises are going off.

So, yes, I do think, at the individual level, to be a trauma therapist is to be a client advocate. But when it comes to participating at the local, national, and international level and trying to change conditions, there are some of us who accept political roles. I have been a cabinet officer in the state of Michigan and I was fairly high up in the hierarchy in the National Institute of Mental Health. In those respects I have experience in public policy and in legal advocacy. I had to testify before Congress on behalf of the constituency that the National Institute of Mental Health stands for.

So I think that is different. There are some of us who work in those two worlds—the clinical world and the political world.

RA: You described getting involved initially in trauma research following the assassinations of Bobby Kennedy, Martin Luther King and President Kennedy. Right now we are watching the aftermath of the earthquake and tsunami in Japan. How do events like these portrayed through the media affect the mental well-being of individuals?

FO: In my case and in the case of my colleagues at Stanford, they affected our mental health by lighting our fuses. We were so shocked and stunned, I think traumatized, if you will—in a good way. We were living through an epoch in history and our collective response was to say, “Let’s do something. Now, what can we do?”

So we formed a committee on violence. We read everything we could get our hands on. We wrote a book together—Violence and the Struggle for Existence. Our department chair, David Hamburg, a wonderful leader, was away on sabbatical. He came back and his residents had accomplished what he could have never assigned us. We were moved by events that touched us deeply and we did something. And we are proud together that we were able to do that.

I would certainly encourage anyone who hasn’t had the opportunity as a clinical professional to join the Red Cross, or something that takes you to another part of the world—the other part of the world may be another state. If you have never been part of an emergency response and you have something to offer, it is fulfilling. It can change your life.

I think when you asked the question, you were thinking, “But what do these world events do in a negative way, as well?” They do have a particular upsetting impact on a lot of my patients. And I am sure general therapists have noticed that certain world events upset their patients.

A lot of their patients are sensitive. I try to interpret sensitivity as a blessing and a curse. It means that a stimulus causes a greater reaction. And that means, in a way, you are going to get more out of life—the subtle things are going to affect you deeply. You are like a Maserati—a car that is better but hard to drive. You are like a fine violin—it’s out of tune, takes a master to play it—a wonderful, fine instrument, but from time to time you will suffer. It is a special burden to have that sensitivity. And indeed, my sensitive patients perhaps empathize more, identify more, and hurt more than the average person when the world news brings us tragic events.

Vicarious Trauma and Burnout

RA: Now, when that highly sensitive people are the therapists, they especially have to take care of themselves.

FO: That is a very interesting point. I work with journalists nowadays. I have been specializing in helping journalists see all that there is to be seen in a trauma story, and to develop a great appreciation and almost joy in doing it well. This is called the “Dart Center” and the “Dart Society,” and Dart is the name of the philanthropist—we have been doing some interesting things over the last 10, 20 years. Well, journalists are sensitive. They don’t like to think of themselves that way, but yes, they have their own PTSD, and we therapists can have it, too. It is sometimes called Secondary Traumatic Stress Disorder or Vicarious Traumatization. We aren’t there for the actual trauma, but we listen deeply to others, and eventually, through accumulation, we start to have symptoms.

These are not technical, recognized medical terms, but Secondary Traumatic Stress, which can become a disorder, is a disorder of identification with a client or loved one. And to a certain degree it happened in 9-11—people just surfeited with images of New Yorkers jumping to their deaths, or identifying with a widow who had to watch a building crumble and know that her husband was inside.

So secondary trauma exists. Vicarious trauma exists. But burnout is something else. Burnout usually means you have had relentless responsibility, and it just was too much. In the course of this on the job, you become embittered—you lack your elasticity, your sense of humor is gone. And I think if it goes too far we’ll have to consider a job change. And maybe it is a matter of definition. But if the damage extends to the point where you can’t bounce back, you really are doing a disservice by staying in that job.

These are the police officers who use excessive force. These are the managers who create a hostile work place because they become so embittered. Burnout is bad for everyone around you.

RA: Definitely. Are there warning signs of it? Are there things that people can do if they feel themselves starting to get sucked towards that—is it just a matter of cutting back their responsibilities that have grown to be too much?

FO: Well, there are books written about this. My colleague Joyce Boaz produced a film, When Helping Hurts. It is a good one and it’s in its second edition. The message is, yes, you can see it coming.

In the beginning it is compassion fatigue, or it is vicarious trauma. And if you pay attention to just what you are advising your clients and patients to do, you take a break, you get exercise. You may need to go into therapy. You pay attention to these things.

Part of what I have been doing in journalism is talking to the leaders of the BBC and the New York Times and NPR and places like that, so that it can start at the top. When there is sensitivity to the burden that the reporter carries, that the editor carries, even someone who is part of the technical operation of, let’s say, NPR—they listen to a lot that doesn’t go on the air. They take that home. Somebody has to care about them.

RA: Do you feel like the media is in a particular position where they have to be especially careful since they are funneling the story to the rest of the world?

FO: Absolutely. And I guess those people who are media critics—and everybody, it seems, is a media critic—often express discomfort or distaste with something that has been put on the air or pictured in the newspaper. But I find it is often a matter of telling more rather than less. Telling the context. Portraying someone who has lived through a horrible newsworthy event with their own humanity.

And the best of the journalists rally to this. There is a DART award for the best media portraits of victims of violence. These are not sanitized, antiseptic or censored accounts. These are full accounts where you can identify with the strength of the character and the personality of a survivor who tells a story. It is often a tragic story, but tragedy is ultimately uplifting. It gives us the world as we experience it, and we see elements of nobility and sacrifice. We see mistakes that cause downfall. And we are enlightened.

My point is good trauma journalism is like good literature. It does a terribly important job. It does it by telling the truth in a digestible, sensitive and accurate way.

Stockholm Syndrome

RA: I wanted to talk a little bit about your work in the 1970s that led you to Europe where you helped define Stockholm Syndrome. I was especially surprised to learn that in a hostage situation this is something that is encouraged. Can you briefly define Stockholm Syndrome?

FO: In the mid-’70s I was part of the National Task Force on Terrorism and Disorder that reported through channels to the Attorney General of the United States, and it happened at a time after the Munich massacre in the Olympics of 1972. After a spate of hostage holding conducted by terrorists, we needed to examine hostage negotiation, SWAT practices. This was an emerging and terrible technique to extort concessions from governments by holding hostages, by executing hostages, by torturing people, and a group of us were commissioned to study this. I was the representative of the NIMH and of mental health—I was the only mental health professional. There were a number of lawyers and police officers, people who had diplomatic experiences.

We held hearings all around America and one thing led to another. I ended up having something a bit like a Rhodes scholarship that was available to public health employees. I spent a year with Scotland Yard and with the psychiatry program at the University of London, and I worked on these issues. I debriefed many people who were held hostage. I had a lot of consultation with the FBI. I helped teach detectives at Scotland Yard and at the FBI hostage negotiation techniques.

Along the way, in Stockholm there had been a bank robbery and people were held hostage, and one of the hostages appeared to fall in love with one of her captors. Several people came up with the name “Stockholm Syndrome.” What I did was I wrote a memo to the FBI, defining Stockholm Syndrome from the perspective of us who were engaged in negotiation and rescue.

The syndrome begins with one or more hostages experiencing terror. Then there’s infantilization—I heard a lot of intimate stories about the meaning of not being able to use a toilet without permission or having to defecate in a bucket in front of these people who were holding them hostage. This was part of the experience. But then, little by little, the hostage who survived was allowed to speak, or—I will use the terms that they used—allowed to have a pot to piss in.

And these became part of the negotiation strategies. But these little gifts of life were creating something paradoxical, ironic, astounding. I met with the senior magistrate of Rome who was held hostage by the Red Brigades. I met with the editor of the largest paper in the North of Holland, who was held hostage by Moluccan terrorists. I met with an older woman who was held in the Spaghetti House siege. And what they were telling me was, “I didn’t realize it at the time, but I felt a growing attachment, affection.” Sometimes, depending on the age and the gender, it was sexualized. That happened in the original Stockholm case—Kristin had sex in the vault with her assailant. That is somewhat disputed, and after the fact some of the stories changed. Patty Hearst’s story has various explanations one way or another. But this is not a result of brainwashing. This is something fundamental.

RA: I’ve read in your work that it goes way beyond this idea of identification with the captors.

FO: Anna Freud described something that she believed occurred in the concentration camp in which there was identification. I distinguished the Stockholm Syndrome from identification with the aggressor because these people don’t necessarily become aggressive. They become bonded. There is a bond, and it is ironic. They have a certain affection for their captor during captivity and afterwards.

So first, there is the bond that the hostage feels to the hostage taker. That bond is a result of terror, infantilization, and then small gifts of life, which are interpreted as gratitude, but gratitude that few adults have experienced. So it has got to be like the gratitude that an infant can’t express but feels towards the mother who provides all of these elements of life.

The second part of the Stockholm Syndrome is it is reciprocated. And that’s why at one point when I was in the command center when the Moluccan terrorists were holding hostages at a school and on a train, I was advising on something that could promote the Stockholm Syndrome. One of the hostages had a panic attack that looked like a heart attack. I wanted the hostage taker to be telling us through our transmitter what the pulse and the respirations were—in other words, I wanted the hostage taker to play doctor, because I thought that would promote the Stockholm Syndrome. But a medical student played doctor. We had no way of telling her, “Back off, we want to do something here.” So we lost that chance.

The last part of the Stockholm Syndrome is that both the hostage and the hostage taker are allied against us. Here we are, we are doing everything we can to rescue them, to help with a safe resolution, but we are suspect and we have to know it. And that does affect the tactics and the choices that are made when you are involved in hostage negotiation. Now, decades later, we look around and we say, could the Stockholm Syndrome play a part in why people stay with a batterer?
RA: That is what I wanted to ask you next. Is Stockholm Syndrome analogous to the special bond between a child and an incestuous parent or battered spouse and their abuser?

FO: I think it is. I think we have to be careful if we want to be precise about Stockholm Syndrome as a part of the analysis in a hostage situation or a kidnap situation. For example, in Singapore people are wondering, is the tolerance for a regime that appears to be autocratic or abusive to some—is that tolerance like Stockholm Syndrome? I think sometimes these are valid conversations but the analogy can be taken a little bit too far. There are lots of reasons why people accommodate brutality. They may not have known anything else. They may feel that through that kind of identification their psychological status is improved. Why do people still support royalty? There is something deep within us that affects some of us more than others—the order that comes with tyranny. And Erich Fromm had a whole thesis on escape from freedom. There are countries, there are epochs, in which people sacrifice freedom for the certainty that comes with despotic rule. I don’t want to say that is all Stockholm Syndrome. To me Stockholm Syndrome explains when an adult is forced into an infant-like circumstance and emerges from that circumstance with ironic attachment.

RA: How is that bond unwound? Is that possible?

FO: It seems to go away with time, and when it goes away there may be depression. I have dealt face to face with people who told me, “How could I have done this? I actually admired the person. I felt affection. Now I don’t anymore.”

I have heard from people who through time overcame the Stockholm Syndrome and felt a certain amount of loss. I think you would experience some grief whenever you lose an object of love, and this was a love bond for survival. It was artificial, it was created in a hostile, deadly environment, then it goes away and you feel the loss. But then, I think, after that comes understanding and appreciation of what a person went through.

I was asked, what is the cure for Stockholm Syndrome? This was in the dialogue with some people in Singapore. And I said the cure is rescue. So if you are subject to any form of tyranny, what you really need is to overthrow the tyrant that is dangerous. Then, when the tyrant is no longer there, you can begin to experience the psychological recovery. But this is so commonplace with seriously abused women, children, and there are some men who are seriously abused, too. But primarily the battering problem is the battered spouse. And she needs safety, rescue. The psychological recovery happens afterward.

RA: Rescue is a complicated concept. How can therapists use that if they are seeing someone who is a battered spouse or who was a sexually abused child? How does the concept of rescue come in?

FO: Sometimes it comes in quite literally. I helped create a residential treatment program for victims through the Sisters of Mercy in the Lansing area, and we had meetings with a group that called themselves Mercy Pilots. They weren’t part of the Sisters of Mercy, but they were in the business of providing medical aid through their own private airplanes as needed. They did what was like a witness relocation program, helping to take a woman who was sleeping with the enemy away to another location by private plane and help her get to a new life.

Now, that is not easy to do, and it is dangerous. I remember talking with these pilots about the dangers that might be involved. There are at least two different kinds of battering situations. In roughly two-thirds of the cases, the batterer gets drunk or gets enraged, and then sobers up or calms down and is very apologetic and forgiving. And that is a different situation. That one I think is a little bit more like Stockholm Syndrome, where you go through the capture and then the release, and you can have positive feelings that come from having the threat removed.

But the outcome of a study that was done in Seattle shows that there is another kind of batterer who is relentless and terribly controlling. This one sniffs his wife’s underwear looking for the smell of another man. He may have a delusion, and he will track this woman down and kill her if she attempts to escape him. It is a very, very dangerous situation.

When I first became aware of those differences I called my local shelters to see if they were aware of it, and they weren’t. It is very important that the professionals who deal with the battered women distinguish between the more common variety and this relentless, obsessive, deadly form. We don’t have a witness protection program for the women who unfortunately have been captured by these highly controlling and dangerous men.

But safety is very important for them. If they do choose to leave, it is beyond the experience and the expertise of most therapists, but I think a therapist who has someone like that in his or her practice needs to be aware of what we are talking about now, and does need to educate himself or herself and try to find competent safety resources that can be afforded to those victims.

Now, there is a book by Gavin de Becker called Gift of Fear. He is a very sophisticated security consultant, and writes about the importance of having your fear, which can keep you alive. As therapists we sometimes have a job of helping the person who has been raised in a terribly hostile environment to learn how to trust trustworthy people and maintain fear of dangerous people. This is not easy. But as therapists gain experience with all of these different circumstances, they get better and better at helping their clients reinforce coping mechanisms, good choices, having in their own human environment reliable and kind people.

It’s obviously very, very difficult if you have been raised in a part of a city, in a family, in a situation where the only people who kept you alive were criminals or really disturbed people.

RA: Right—that environment looks normal to you.

FO: And this is not too different from the challenge of helping a veteran become a civilian.

RA: Say more about that.

FO: You are moving from a circumstance in which you had a certain set of instincts and the enemy was there to kill you. The job was to kill the enemy, and you had a team that you could trust. And you had others in your life who may have been interested in you but hadn’t a clue of what you were going through and how all of your psychological and biological instincts return to deal with combat.

So to help a combat veteran, particularly a young combat veteran, face an entirely different set of challenges—marriage, fatherhood, school, job, going to school with people who don’t appreciate the military—it’s enough to make some military so enraged that they have to get into a fight. A therapist has to respect these clients and know where they are coming from, and gradually help them learn to master a different set of skills.

I don’t want to say that that is similar to a person who comes from a youth and adolescence of crime family. I’m just saying that the job of therapy can be very complicated when you are not dealing with a single trauma and a set of symptoms, but with an adjustment to a certain lifestyle that was necessary for survival and how the rules have changed.

RA: Looking into the future of this field, what makes you feel hopeful?

FO: I just had a conversation with my old boss, Bert Brown, who is over 80 now—I’m in my 70s. Burt was the director of the National Institute of Mental Health for seven years and I helped him with deinstitutionalization and trying to build a community mental health system. We have to admit that we failed in many ways to deliver for America a mental health system that we could be proud of.

But many of my colleagues from that time have moved into the trauma field. There is something about the trauma field that is calling on the best and the brightest, or at least bright enough to deal with these issues. These are the issues of human cruelty, of war, of crime, of trying to be decent in the face of outrageous provocation, which in most normal people calls forth feelings of hatred and disgust and disrespect. In the face of that kind of provocation, how do you help people be humane and to cope and call forth love?

This has been the challenge of all the great nations and religions and movements of all time. So it is exciting—our tools are increasing. We now have journalists as colleagues. It is a wonderful field, the trauma field. Lots of rewards, and still a lot of progress to be made.

RA: Thank you so much for such an interesting and inspiring conversation. I have really enjoyed it.

FO: I have, too. Thank you.