“Why Can’t You Talk to Me the Way You Text Me?” Couples Therapy in the Age of AI

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What happens when the “text me” is better than the actual me?
In this episode of Therapist Confidential, Travis Heath shares his experience with a couple who struggled to communicate face-to-face but seemed skilled at navigating disagreements at home. The difference? They were texting each other from separate rooms—and using ChatGPT to help craft responses. What initially struck Travis as troubling became an opportunity to question his own assumptions about communication, intimacy, and the role of AI in our relationships.
Can AI help us become more thoughtful, empathic communicators? Or are we outsourcing the difficult, imperfect work through which we learn to understand one another? And what happens when the person we encounter face-to-face doesn't quite match the polished version we've come to know through text? Rather than offering easy answers, Travis explores the distinction between using AI as a tool for growth and allowing it to become a substitute for the very human work of relating.

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Travis Heath

Clinical Psychologist, Educator, Author and Head of Content, Psychotherapy.net

Travis Heath, PhD, is a licensed psychologist and has been in community practice for nearly two decades. His scholarship has included looking at shifting from a multicultural approach to counseling to one of cultural democracy that invites people to heal in mediums that are culturally near. Other writings have focused on the use of rap music in narrative therapy, working with persons entangled in the criminal injustice system in ways that maintain their dignity, narrative practice stories as pedagogy, and a co-created questioning practice called reunion questions. He is co-author, with David Epston and Tom Carlson, of the first book on Contemporary Narrative Therapy released in June 2022 entitled, “Reimagining Narrative Therapy Through Practice Stories and Autoethnography.” He has presented his work in 10 countries to date.

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