The Flash Technique: A Useful Tool in Treating Trauma

I first heard of the Flash Technique (FT) in March 2019 when attending Dr. Philip Manfield’s therapy training on Eye Movement Desensitization and Reprocessing (EMDR) in Oakland, California. Unlike EMDR, FT does not require the client to commit to a lengthy process, nor does it require the client to focus on the traumatic memory for an extended period of time. The FT process starts with the client’s identifying a memory or fear and ranking the level of disturbance they are feeling in that moment. The scale, which is known as SUDS (Subjective Units of Distress), ranges from 0-10, with 10 being the most disturbing. Next, I ask the client to think of something positive or exciting that they can talk about for the next 10-15 minutes (i.e., a hobby, a pet, a movie, a trip). This is known as the Positive Engaging Focus (PEF). When FT was first developed, the therapist would say “flash” while the client discussed the PEF and instructed them to briefly think of the target memory. It later became evident that this was not necessary, and now when the therapist says “flash,” the client is instructed to blink instead of flash on the target memory. Once the PEF is identified, I demonstrate for the client how to cross their arms over their chest (a butterfly hug) and tap their arms. They tap while describing the PEF, during which time I periodically ask them to blink several times in rapid succession. After five or so sets of blinks, I ask them to pause and reflect on the target memory/fear. They rank the disturbance and tell me what they notice about the memory. Usually the target is less vivid and harder to pull up. Then we continue with the PEF accompanied by more blinking and tapping, after which we pull up the target again. This process continues until the target is no longer disturbing. FT can be used as a part of EMDR treatment or on its own. I thought FT was an interesting tool and started using it along with the standard EMDR protocol. Sometimes I use FT to lower the intensity of the target, and then process the remainder by using traditional EMDR. My practice has been both online and in person, and I have used FT with both virtual and in-office clients. I have found no major difference between in-person or virtual use of FT. I show the client how to cross their arms and tap the same way virtually as I would do in person. My interest in FT grew over time as I was observing positive results. As of this writing, I have used FT with dozens of clients for two years. I have found it easy to use and very effective when working on a variety of disturbing memories and fears. It usually takes about 15 minutes to implement FT, making it very easy to fit into the standard 50-minute session. In contrast to conventional trauma therapy interventions like EMDR, FT is minimally intrusive, in that it does not require the client to consciously engage with the traumatic memory. The client can therefore process traumatic memories without feeling distress. In the following session, usually a week later, I recheck the target memory or fear to see if there is still any disturbance. Some targets resolve in one session and the results hold over time. Typically, the easiest cases are single-incident traumas—an event that took place at one time and does not have any related memories. For example, someone who was in a car accident once and developed a fear of driving can often process the incident in one session without any need for additional work. In other cases, usually where there are many related memories, it generally requires additional sessions of FT or EMDR to fully resolve them. Multiple incidents can also be processed but may require additional sessions. I should note that FT, like EMDR, does not completely remove all fear. I would not want my clients to put themselves in unsafe situations following FT. Rather, FT and EMDR aim to relieve the extreme disturbance associated with a traumatic event. The client still remembers that the event took place and experiences a normal level of anxiety in appropriate situations. FT does not provide superpowers or magical thinking. It helps remove the irrational fear so that the client can comfortably engage in everyday activities. Below is a case example of my use of FT with a client who had been mugged. Della, a 33-year-old Caucasian female, was mugged seven years ago on the street. Since then, she had been unable to walk alone at night. She always had to have someone walk her places after dark, or she avoided going out altogether. Della lived in a safe suburb and did not have an urgent need to go anywhere at night. She stated, “I want to be able to walk alone at night if I need to.” Recently, Della’s company offered to relocate her to Paris. She was excited about the opportunity but realized that she needed to work on this fear if she was going to move to a big city. We discussed the mugging in more detail. The incident happened when she was in college. She was studying late at the library and drove home to her apartment at around 2 a.m. She had parked her car in a garage a block away from her apartment. As she was walking home, three people came up behind her, kicked her to the ground, grabbed her backpack containing a laptop, and drove away. When asked to rank the disturbance associated with this memory, Della stated it was a 9 on the SUD scale. For FT, we chose Paris as her PEF. “I’m excited to move there,” Della said. After five sets of FT which took about 10 minutes, Della ranked the SUD at 1 before the session ended. Two weeks later, Della reported that she had chosen a safe area in her suburb as a test for an evening walk. She walked alone at around 8 p.m. Della stated, “This is something I haven’t been able to do since the mugging seven years ago.” She said that it felt good to walk around and look at the lights. “This time, I didn’t have any physical symptoms,” said Della. She described that she did feel a little nervous, ranking the SUD at 1-2. However, it felt like a normal amount of anxiety compared to the paralyzing fear she had experienced previously. She felt good about the outcome. “I wanted to be able to walk alone at night if I had to, and now I can do that,” Della remarked.

***

In addition to the previous case, I have successfully used FT with other clients, focusing on a variety of negative memories and fears. Some examples include a parent’s suicide, childhood bullying, extreme fear of bugs, chronic pain with fear of becoming disabled, fear of contracting COVID-19, sexual assault, car accident/fear of driving, and near drowning/fear of swimming. In some cases, the problem resolved after only 15 minutes of FT, with no resurgence. In other cases, FT provided some benefit, but additional EMDR work was required to fully re-process the event and maintain results over time. To date, I haven’t observed any negative experiences with FT. Most clients have found FT to be helpful and enjoyable. I should note that FT, like any therapeutic intervention, may not be effective for every client or situation. Clients should be aware of potential risks and limitations of FT before starting therapeutic treatment. Useful Articles Related to the Flash Technique: EMDR and The Flash Technique: A Match Made in Heaven? Manfield, P., Lovett, J., Engel, L., & Manfield, D. (2017). Use of the flash technique in EMDR therapy: Four case examples. Journal of EMDR Practice and Research, 11(4), 195–205.

Sometimes I Also Feel Lazy: A Clinician Reflects on Self-Disclosure

“Sometimes I also feel lazy,” I calmly mentioned to Chris. I noticed his chest instantly decompress with a sigh, as a slight smile took shape at the corner of his mouth. As a clinician, I make calculated decisions about how and when to disclose to my clients.

Chris is a Black man in his early 20s who struggles with symptoms associated with anxiety and persistent depressive disorder. He is currently living with his parents and saving to purchase a condominium. He works in the highly competitive industry of data analysis and takes an interest in both playing the guitar and learning new languages. However, Chris has ongoing thoughts and concerns associated with where he “should” be in life compared to his peers.

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My self-disclosure came after multiple sessions of hearing Chris berate himself, thinking he is not “doing anything with my life.” According to Chris, he should be earning more money and proactively searching out new places to live. We have all dealt with clients who appear to be doing better than most but seem to treat themselves as if they are the worst.

At the moment and in looking back, I felt conflicted. Should I have revealed how proud I was of him? No, that might be taken as gratuitous praise that he believes I “say to everyone.” Or should I have simply sat back and normalized his thoughts and concerns? Well, I tried that in previous sessions. This time I had a different idea.

I recalled how Chris had seemingly put me on a pedestal in the past. He had sometimes made remarks about how “you own your own business” and had “written books.” Now was a moment that I could come across as more relatable. I have noticed that power differentials present significant challenges when working with male clients.

Chris mentioned feeling “lazy” due to his perceived lack of initiative. I responded briefly with, “Sometimes I also feel lazy.” I aimed to be succinct so that my intervention was not taken as an attempt to monopolize his session.

Self-disclosure is not without controversy. Some colleagues argue that it helps, while others suggest that it may be harmful. With Chris, I wanted to convey that I go through periods of indolence as well. As it turned out, this led to a rich discussion about how routines might work better for him than relying on motivation.

One of my concerns prior to disclosing was my experience that mental health disorders are often associated with stigma, and this may delay clients from entering therapy. Chris could have suggested that it was “easy” for me to say that I go through periods of inactivity, as I don’t struggle with anxiety and depression (though inaccurate, I was not willing to take up his session with my issues).

I have found that self-disclosure —when used appropriately—has been a powerful tool in my practice to reduce some of the stigma associated with mental health issues and their treatment, normalize my client’s experience, offer different ways of thinking and behaving, and deepen the connection between me and them.

Below are some considerations for the appropriate use of self-disclosure that I have found in my clinical work:

Cultural Sensitivity

The use of self-disclosure can be problematic if I make assumptions about my clients based upon a real or perceived similarity with them. Culture goes beyond race and ethnicity. Chris and I are of the same race, but that does not mean we have the same worldview, so I must be careful to disclose only after having a thorough understanding of the cultural factors that impact his worldview.

Authenticity

My clients appreciate me when I am real, which is also when I think I am doing my best work. I fear that my professional licensure and other symbols of my presumptive clinical expertise sometimes create distance as opposed to allowing clients to connect with me. Sharing something about myself—when relevant—can help minimize this barrier. My clients come for the clinical interventions but stay for the relationship.
Client-Focus

My goal is always to help my clients meet their needs, as opposed to having my own needs met. The above-mentioned session could have easily become a discussion about me. However, this is not what Chris was there for.

Brevity

It is their session, not mine. I do not want to elicit a caretaking response from my clients. I have written elsewhere that good therapists are in therapy themselves. Another point is that disclosure should not happen frequently, for the same reason mentioned above.

Eliciting feedback

I have found it to be important to carefully observe my client’s reactions (facial expressions, tone of voice, and body language) in order to obtain a sense of how my self-disclosure affects them. It helps when I ask clients directly how they perceive my disclosure. I was able to pay close attention to Chris’ bodily response and noticed that he found comfort in my disclosure. Further, my observation was validated by asking him what the disclosure was like for him.

Some questions that I have found helpful prior to self-disclosing include:

  • What need is driving me to share this information (is it for me, or is it for the client)?
  • How might this information be helpful?
  • Is this helpful to share now (perhaps the disclosure may be better suited for a later time)?

I have also discovered that my use of self-disclosure has not always been as helpful as I had intended. One example stems from a time when I tried to normalize medication compliance with one of my clients who was diagnosed with schizophrenia. I mentioned the fact that I have asthma and am required to take my inhaler regularly in order to maintain optimal health. The client responded by saying that he would much “prefer asthma over schizophrenia.” I attempted to salvage the moment by admitting that it was not appropriate for me to compare asthma to his lived experience. I also allowed the client to give me feedback on how the disclosure made him feel (I learned that it came across as slightly dismissive). I have found that these lapses in clinical judgment have actually strengthened my alliance with clients when I am willing to admit them. Through self-awareness and honesty, these moments have become opportunities for a deepening in my therapeutic relationships and for my client’s self-awareness and growth.

***

In my clinical experience, carefully planned self-disclosure has been a transformative tool in the relationships with several of my clients. Chris viewed my personal revelation as a breath of fresh air, and it made our work together more effective. He respected and appreciated my authentic humanity—even if it meant I was sometimes lazy.
 

Gratitude to the Anonymous Client: A Poem

I meet you every Thursday evening at 5pm,

sitting in front of my polished laptop screen,

wearing my serious, white shirt on top,

but my purple tartan pajamas underneath.

I am an actor stepping up on a half-stage,

marginally nervous until I cite my first line,

as you ponder along the tightrope of your lifeline.

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Every Thursday at 5pm confirms we are both alive,

As I creep into the delightful maze you take me.

I appreciate you keeping me existentially wake,

as I stretch my soul to keep up with your dreams.

You always bring a full agenda of splendid topics,

and you ferment my words as tender dough,

before you mold them into a delicious cloud,

aromatic but not edible, true yet ineffable.

And thus my evenings unfold in front of my laptop screen,

as I travel into clients’ kitchens, attics, or garages,

as they secretly enter into my own crossroads and daydreams,

keeping me wondering, “will I have an answer this time?”

All my laptop world becomes a stage,

with men and women having their exits and their entrances.

They play their part, give a splendid speech,

and glow as a one-day living whitefly,

before they move gracefully backstage.

They come and go, land and flee away,

and I can never really know,

whether there’s still something alive there,

after my laptop screen shuts down

Could it be that only an empty space,

sprawling as a therapy encounter ends,

can be filled with the presence of “me” and “thou”? 

Reframing the Legacy of Ancestral Trauma as Resilience

Linda, a client I’ve seen for years who has struggled with anxiety and depressive symptoms, returned for sessions with me to revisit coping strategies for a new job. We found ourselves talking about her insecurities, how she learned to cover up her neighborhood accent, how she was taught to “be twice as good to get half of what white people have” and to be “perfect” in order to “get out.” Growing up and looking back, she shuddered at the memory of her dad telling her not to be like her friends who had working class backgrounds because they would “not amount to anything” and her mom telling her that braids were “unprofessional.”

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But the truth is, as a dark-skinned Black woman, Linda was just now learning that these were not necessarily truths, but were instead passed-down beliefs and trauma-born messages from her parents and grandparents. This was not easy for me, a clinician who is a light-skinned Black Haitian with a white parent, to relate with. I must constantly acknowledge the privileges I hold in being light-skinned while also challenging the beliefs and acknowledging the racially unjust context in which we live. However, bringing up the subject of my light skin in therapy with Linda and my difficulty relating with her experience as a dark-skinned Black woman has not only helped her, but has also opened a space in which she can challenge her beliefs.

Linda struggled to participate in the Black natural hair movement and to show up for work with braids, as she would often experience comments from White coworkers about her hair. “What would your grandmother think of your braids?” I asked her. “She would hate them.” Linda was sure in her response. But it was missing acknowledgement of the societal and racial context in which her grandmother lived in the decades between 1930 and 1970. “What caused Grandma to resist natural hair?” I wondered aloud.

I then asked Linda to reflect by saying, “So your coworkers may still comment on them, but they are not telling you not to wear them. Let’s keep that in mind while I ask you this next question. Why did Grandma feel so strongly against braids?”

“Because afros and braids were dangerous to have back then. You couldn’t get ‘good’ jobs and you were seen as too Black.”

“So, let’s say your grandmother, your mother and your father were all passing down some form of ancestral trauma to you, and although it was born of pain, suffering and social marginalization, it may also have been a means of survival, if not physically, but mentally and emotionally—a form of resilience.”

Linda was resistant to considering this theory, likely because it was hard for her to believe that something positive could be associated with these negative messages that her ancestors passed on to her.

“But I do have to be twice as good,” she protested.

“That may be true, but can you see how it harmed you? Something can be protective and help you at the time, and be harmful later.”

I explained to Linda that these “rules,” or perhaps survival skills and beliefs, might have been passed down to protect her and to promote survival, even though they ultimately caused unintended distress. “I work so hard, but don’t take care of myself,” she recognized. “I am tougher on myself than I need to be. I can understand how my parents and grandparents might have been trying to protect me with their hard-earned survival tips—their wisdom.”

Linda and I wondered together if it was indeed possible to acknowledge that these restrictive messages, born of trauma, might lay the foundation for a new set of messages, ones of resilience and strength, to use in her own life and possibly even pass down to her own descendants. Linda agreed to keep her braids in for work the next day, and to wear them to her family reunion the following weekend.

Together, we prepared planned statements for whomever might make negative or hurtful comments about her hair, whether family members at the upcoming gathering or from white, AAPI, Latinx or Black people at work. Linda decided that she had some freedom to wear her hair however she wanted, even though her ancestors did not, and that she could also honor the pain and lived experiences they had during far harsher racially divided times.

***

Linda has a long way to go in undoing Anti-Blackness from her belief patterns and freeing herself from the trauma-based experiences of her ancestors, but she is on track to self-empowerment by honoring her ancestry while, at the same time, reframing their pain as resilience.

Finding the Goldilocks Zone: An Antidote to Black-and-White Thinking

Everyone likes the idea of therapy being strengths-based, but disentangling clients’ strengths from their problems can be a challenging task (the same might be said of our own strengths and weaknesses as therapists). The root of this issue is that personality-based styles of thinking, feeling, and behaving typically work well in some situations but not others.

At the end of our first year of graduate school, my classmates and I met individually with our advisors to hear a summary of the faculty’s feedback about our progress. You can imagine the tension. My advisor, with a reassuring tone, said the feedback was organized in terms of strengths and weaknesses, with all students receiving some of each. Then he provided an insightful description of my strengths in the areas of learning, thinking, and interacting with others. After a pause, probably with a tremor in my voice, I asked to hear the weaknesses. He said, “Oh—the same things.” “What?” “Your weaknesses are just your strengths in situations where they don’t work.”

I don’t think this maxim is true all the time, but it seems true a lot. The idea that personality-related styles of functioning have advantages and disadvantages can help clients disentangle what they want to keep from what they want to modify.

Adaptive Elements within Dysfunction

In my experience, many faulty cognitions underlying psychological dysfunctional seem to include a valid point—an insight about life or a strategy for achieving safety or success. For example:

  • One anxious client said: “There’s so much that could go wrong, and I feel like if I relax and let my guard down, something will sneak up on me.”
  • A verbally aggressive client offered: “It’s tough out there, and you have to establish dominance to succeed. We’re not going to get very far in this therapy if you think I should let people push me around.”
  • A client with an overspending problem lamented: “Life is short, and I don’t want to be a cheapskate who obsesses about every penny I spend.”

These clients all had valid points, but they had taken their points so far that potential strengths became unobtainable. The culprit is black-and-white thinking, which ignores moderate options and presents spurious choices between extreme alternatives. The above clients benefited from discovering that:

  • It is possible to be careful and prudent without being chronically anxious.
  • It is possible to be non-aggressive without letting people push us around.
  • It is possible to manage money responsibly without obsessing about every penny.

This post is about a technique for helping clients develop gray-area cognitions, which enable them to moderate extreme versions of their styles of functioning and turn weaknesses into strengths. I developed the technique recently, but its roots go back 2,500 years.

Finding the Middle Way

In ancient times, several philosophers and religious leaders, living in separate cultures and with no knowledge of each other, developed the idea that optimal human functioning usually consists of a moderate balance between opposite extremes. In ancient Greece, Aristotle coined the term Golden Mean to summarize this idea; in India, Buddha used the term Middle Way; and in China, Confucius espoused his Doctrine of the Mean. These are different words for the same idea: skillful, effective functioning is generally moderate and balanced, and maladaptive behavior typically involves extremes, including opposite extremes.

The Goldilocks Principle got its name from a children’s story in which the protagonist noticed that qualities lying midway between two opposite extremes (e.g., hot and cold, hard and soft) can be pleasant, satisfying, and “just right.” Applications of this versatile principle appear in the seemingly disparate domains of developmental psychology, economics, communication science, medicine, and astrobiology.

Aaron Beck and others taught us that it is practically impossible to function effectively with a black-and-white map of a complicated, nuanced world. This is a cognitive-clinical issue that affects many clients across diverse diagnoses, so if you like the formulation presented here, you will be able to use it in much of your work.

Aristotle taught that moderation is the key to virtue. For instance, he conceptualized courage as the adaptive midpoint between the maladaptive extremes of cowardice and recklessness. He reasoned that it is bad to be a coward, dominated by fear, and it is also bad to be reckless, oblivious to fear; the virtuous way in the middle is courage. Aristotle offered similar analyses of other virtues that integrate elements from opposite ends of some spectrum.

Jumping ahead to the present, there are many examples of similar analyses in psychotherapy. For instance, it is maladaptive to be aggressive and violent, treating others as if their needs don’t count, and it is maladaptive to be passive and submissive, allowing others to treat us as if our needs don’t count. The virtuous way in the middle is assertiveness—the adaptive midpoint between these two extremes. One of the central strategies of Dialectical Behavior Therapy is to help clients integrate opposite forms of value and personal attributes into adaptive syntheses.

Replacing Binaries with Spectrums

In my psychotherapy practice, I have found that 10-point scales—already familiar to most clients— provide handy, effective tools for conceptualizing personal issues and planning changes. In particular, these scales address black-and-white or dichotomous thinking by presenting the spectrum of options that generally lie in between simple, extreme categories.1

I have found it useful to draw these scales on paper or computer screens, thus creating diagrams that supplement verbal reasoning with visual-spatial information. Psychotherapy tends to be dependent on words, but people think visually, too, so diagrams provide an important avenue of cognition and communication.2 Clients can also track their progress by graphing changes on these scales as they progress through therapy.

Opposite extremes and moderate middles can be represented with numbers and words on scales that describe dimensions of emotion, thought, behavior, and personality. For example, here are diagrams of the personality-related dimensions we have mentioned so far:

1———-2———-3———-4———-5———-6———-7———-8———-9———-10
Cowardly                                     Courageous                                       Reckless

1———-2———-3———-4———-5———-6———-7———-8———-9———-10
Overanxious                                  Prudent                                          Careless

1———-2———-3———-4———-5———-6———-7———-8———-9———-10
Passive                                         Assertive                                      Aggressive

1———-2———-3———-4———-5———-6———-7———-8———-9———-10
Miserly                                           Thrifty                                    Overspending

____________________________
1 Psychotherapeutic diagrams: Pathways, spectrums, feedback loops, and the search for balance.

2 Finding Goldilocks: A guide for creating balance in personal change, relationships, and politics.  

Here is a diagram with a little more detail:

1———-2———-3———-4———-5———-6———-7———-8———-9———-10
Hopeless           Pessimistic           Realistic           Optimistic           Pollyannish

Spending a session on this type of work can yield diagrams like the following:

Openness about Emotion

1———-2———-3———-4———-5———-6———-7———-8———-9———-10
Closed Off            Reserved         Selectively Open      Very Open      Attention Whore

1———-2———-3———-4———-5———-6———-7———-8———-9———-10
Hard to Get to Know                                                    Too Much Information

1———-2———-3———-4———-5———-6———-7———-8———-9———-10
Emotionally Alone                Sharing Important Things with Important People          Spilling Guts to Anyone

Going Over Past Mistakes

1———-2———-3———-4———-5———-6———-7———-8———-9———-10
Obsess about Mistakes         Figure Out What Went Wrong          Forget about Mistakes

1———-2———-3———-4———-5———-6———-7———-8———-9———-10
Beat Myself Up                 Learn from Mistakes                   Ignore Mistakes

1———-2———-3———-4———-5———-6———-7———-8———-9———-10
Feel Doomed by Mistakes            Plan How to Do Better           Pretend They Didn’t Happen

Getting Help from Other People

1———-2———-3———-4———-5———-6———-7———-8———-9———-10
No Help Ever          Last Resort            When Needed        More than Needed        Constantly

1———-2———-3———-4———-5———-6———-7———-8———-9———-10
Irrationally Independent.               Trying, Then Getting Help                Lazy, Dependent

1———-2———-3———-4———-5———-6———-7———-8———-9———-10
Living with One Arm Tied                  Using Resources Skillfully                               Can’t Do Anything
Behind Back                                                                                                              On Own
As these examples illustrate, when styles of functioning are conceptualized on continuums, both sides involve advantages, both involve disadvantages, and the most adaptive combinations are located in the middle—the Goldilocks Zone. Many mental health problems can be conceptualized as points close to the poles of scales like these, and effective styles can usually be pictured in the mid-ranges. Therapy using these scales can provide an antidote to black-and-white thinking.

The Procedure with Clients

I don’t think I’ve ever had two clients who constructed the exact same scale. We develop these diagrams collaboratively, mostly using the Socratic method. Sometimes I suggest words or phrases, and the client decides whether to use them.

The question I ask myself internally is: On what dimension of functioning does the client’s issue lie? The answer generally takes shape as we go through the following steps.

  • (1) Write words describing the client’s problematic way of functioning under the 8-10 points of the scale. For example: perfectionistic, rebellious, undisciplined.
  • (2) Write words describing the opposite style of functioning under the 1-3 points. This usually represents the style that the client most fears, looks down on, and wants to avoid. For example, a perfectionistic client might fear becoming a sloppy slacker; a rebellious client might look down on people who are mindlessly obedient; and an undisciplined client might be repelled by a workaholic lifestyle. These feared styles are generally maladaptive in ways precisely opposite the presenting problems.
  • (3) Write words describing the moderate middle under the 5-6 points of the scale. (5.5 is the midpoint.) This style represents a balance or synthesis that combines elements from both ends of the spectrum. For our examples, the words conscientious, cooperative, and work-life balance represent moderate syntheses.
  • (4) It is also useful to describe the two intermediate regions between the midpoint and poles. These words represent styles that are distinctive and effective, though not necessarily optimal.
  • (5) Ask the client to indicate their self-perceived location on the scale. Most clients are precise about this and give answers in the form of fractions or decimals. These numbers summarize a lot of information in a very succinct way.
  • (6) Finally, there is the goal-setting question: Where does the client want to be? The desired location is almost always between the client’s current position and the mid-point. Usually the distance is only about 2 scale-points—and the goals of therapy seem quite attainable.

Different people need to move in different directions to reach the adaptive middle, depending on where they start out. For example, highly self-critical people need to become easier on themselves, and conceited people need to become harder on themselves. Discussing the advantages and disadvantages of the two sides of these spectrums helps clients form a clear picture of the changes they want to achieve.

Not a Point but a Range

Adaptive functioning does not come in only one form. There are ranges of effective styles on most personality-related dimensions. In terms of our scales, this means that effective functioning is not limited to a tight band between 5 and 6, but extends outward to a broader range, such as 4 to 7, or even 3 to 8. In our search for adaptive moderation, we are not looking for a Goldilocks Point but a Goldilocks Zone (3,4).

In working with clients, I have found that the most effective way of working on personal change is not trying to become a different kind of person—not trying to move to the opposite end of the continuum. Clients don’t even need to move to the midpoint; they can stay on their preferred side and develop a successful style that fits their existing personality and preferences. Realistic, effective goals are usually located in the part of the Goldilocks Zone that is closest to the person’s starting point.

Clients usually like the idea that they can achieve major gains by making small to medium-sized changes in the way they operate. They don’t need to move from a 9 to a 2, or even to a 5.5. If they move from a 9 to a 7, they keep their basic style but moderate it enough to avoid most of its disadvantages and gain many of the benefits on the other side of the spectrum.

Once you get the hang of this method, I think you will find it applicable to a wide variety of mental health symptoms, problems in living, and personal dilemmas, most of which were not mentioned in this post. It is also useful in couples counseling, because it generally reveals to partners that their differences are matters of degree, not categorical matters of principle. In a multitude of ways, clients can turn dysfunctional styles into strengths by moderating them, so their ways of functioning move into the Goldilocks Zone.

Long Term Psychotherapy and BPD, Part 1: A Dialogue on Hope


Question: What do you call a homeless horse with a Borderline Personality Disorder?

Answer: Unstable.
 

Introduction: What We Did

In this, the second of a two-part essay, we (Anne, the client, and Trish, the therapist) seek to share multiple perspectives of our co-writing collaboration, a process that we developed to inform our long-term therapeutic relationship’s new focus on Anne’s diagnosis of borderline personality disorder (BPD). Following on from Part 1, in which we detail the ways in which long-term therapy with Trish has had a powerfully positive impact on Anne’s (treatment for) BPD, this second part—begun 5-6 months after the first—moves into the “how” of our co-authoring experience. Through collaborating, Anne is able to practice better interpersonal relationships, which we identified in Part 1 of this essay as crucial to “building a life worth living.” The epistolary dialogue format (as in Part 1) models the importance of trust in the therapist/client relationship, especially for those with BPD, which for us has been built in a range of ways through creative collaboration. In Part 2, we explore the risks and benefits of this dialogic trust-building collaboration, and recognise the investments of all parties involved in the treatment of those with BPD.

In mid-2020, in the midst of Australia’s COVID lockdown, Anne was asked by a friend who edits a psychotherapy journal to contribute an article on their recent diagnosis of Borderline Personality Disorder (BPD). That process is detailed in Part 1 of this essay. In Part 2, we unpack how collaborative writing is impacting our therapeutic relationship, and how humour has played a powerful role in building trust. Our creative collaboration has also raised a number of questions and negotiations, including: What risks were identified? How were these processed and resolved? How has maintaining our dual roles improved our therapeutic relationship?

We explore not only what has changed in our therapeutic relationship due to our creative collaboration, but also what has happened underneath the changes and how co-authoring (or other creative collaboration) might be useful to both therapist and client. We consider why we came to write together, the power of attuning and attending, and shifts in the therapeutic atmosphere that can result in increased trust—most powerfully, a more expansive view of each other that seems to enhance our work “in the room.” For us, humour is a “way in,” a way for us to extend the safe space of the therapeutic exchange into different kinds of relating, a movement that leads to increased trust.

We share memes and jokes about therapy, BPD, and any other topics that need to be decompressed, which establishes a common irreverent sense of humour that solidifies the trust built over time. Common factors theory suggests that the most important influence on therapeutic change is the strength of the alliance between therapist and client. Looking beyond technique and intervention, how does what happens in the room affect our co-authoring, and how does our co-authoring affect what happens for both of us in the room? As before, we use a dialogic approach to give voice to both perspectives.

Trish (she/her): I remember several months back, you had had a bad couple of days, and you were feeling particularly isolated. I wanted to reach out in some way, so I sent you a video clip showing Pepper (my therapy dog, who has been a part of our work together) magically being able to speak through a phone app, asking how you were feeling. I hesitated several times before I sent it but did it in the end. Ultimately I think it achieved what I hoped—a moment of connection through humour, extended by you, when you sent me a video of your dog replying. This happened before the idea of writing of our first article was even on the table, but there we were, extending our therapeutic alliance beyond the counselling room and into a creative/visual space.

Anne (they/them): Our psychotherapeutic relationship is predominantly a one-way listener relationship, framed by your professional training and the terms of our engagement. Is the incessant talking of the therapy client and the never-ending listening of the therapist a false centring of the client in a way the world doesn’t uphold? Like you said the other day, the few times your own selfness comes out in sessions, the client often overlooks it and is like, “Yeah, so anyway, back to me”—which, sadly, I can totally see myself doing! What if you were to say to me, in a session where I might do that, “Hey Anne! I just said something about myself, and you totally ignored it.” It might be hard for me to hear, but that is exactly what happens in real life. And what would that mean for you as a “therapist-ever-becoming” who considers what might be possible when a client is so caught up in their own woes that they miss the you-ness? A you-ness that might be able to push them further toward better interpersonal relationships?

Trish: You came in with your American swagger, already a devotee to New York style of psychotherapy, where not everyone there might have their very own barista (it’s a Melbourne thing), but they certainly have a therapist. You seemed to be willing to take a chance on me, despite some differences that might have gotten in the way. We seemed to click, conversation flowed and continued to flow in subsequent sessions. We discovered things that connected us in shared experiences in our lives apart from the mutual age bracket we found ourselves inhabiting, both having been high school teachers, both loving dogs in the same devotional kind of way. But maybe it was mostly that I really liked you as a person—your inquiring mind, your desire to make sense of things, your wry humour, your ability to narrate your life from the couch in such a way that I was drawn into the story and cared deeply about the author. Your paid work took you away on a regular basis, often for weeks or months at a time, but you would appear again at my office and we would resume. Before I knew it, we had been doing this for a couple of years and entering the realm of long-term therapy—not new to you, but not guaranteed for me, for two reasons: Australians are not so familiar with this way of receiving (long-term) psychological support, and for me as a therapist sitting outside of the Medicare system, there were no financial structures in place to subsidize the work, at times a disincentive for prospective clients. But it has always been my preferred way of working, as one who has found a fit with the relational emphasis of therapeutic work.

When therapists get together and wax lyrical about unconditional positive regard, they rarely see this as a reciprocal idea. It is considered as something bestowed on the client, flowing from a compassionate therapist. But when it is present in the therapeutic space in its fullest capacity, it emerges out of a mutual desire for the therapist and client to see each other as the best that they can be. I want to help you and I want to be seen as someone capable of that. You want help from me and need to believe that I will not let you down. I keep getting to show up again; I can say I won’t give up on you, and you give me the chance to do that through your own acceptance and trust of me. So is this shared unconditional positive regard?

Anne: I was not surprised to find out that you were a teacher—you remind me of the best teachers I knew during my 11 years teaching in high schools. I can see why the kids would be drawn to you: your sense of humor and down-to-earth vibe instantly put me at ease. Yet one thing I’m seeing in myself through the BPD diagnosis and range of treatments is how transactional I can be: i.e., you are my therapist, and because I pay you, you should be like x. Today when we were talking about you, it occurred to me that if we are talking about mutuality, it has to include a kind of benevolence in me for you, too. It doesn’t mean you have to disclose personal details as I do, but I think the interpersonal, relational mode I was talking about does mean our therapy sessions could be a space where I try out caring more about the other.

You are not just my therapist because you were there and I said yes. You also said yes. I have not just stayed—you have stayed. You have said that you feel you can help people and maybe there’s a question in there that goes beyond me just “feeling better.” I don’t literally affirm to you that you DO help me. You do. And I don’t think I affirm you or acknowledge that in the way that you do for me. What does that mean or look like coming from client to therapist? I think I would like to try some kind of “attending to” you in our next session, as a kind of practice of my learning better how to attend to others, in a non-transactional way. It feels freeing to think of improving my interpersonal skills through getting out of my own needs and trying to live more in others’ experiences or needs. I’m not sure exactly what that looks like in our therapy sessions, but I do think this is evolving in a direction in which I can practice caring for someone without it being based on my own needs, even in therapy. Which is still part of my growth in response to my BPD diagnosis.

But why did we keep writing together, and how has it increased each person’s feeling of “being seen” in a more fulsome manner? Initially, it made sense for Anne to ask Trish to co-write the article for the psychotherapy journal, given she is Anne’s therapist and had played such a profound role in Anne’s diagnostic journey. But what we found was something more than a narration of how long-term psychotherapy might help those with BPD.

Trish and Anne started co-writing online while maintaining fortnightly therapy sessions, as face-to-face sessions had been prohibited by home isolation. During this time Anne was also completing their Dialectical Behaviour Therapy (DBT) program remotely, which had life-changing effects. We also acknowledge that we are producing writing that is going to have a public audience, and that now that shapes our creative collaboration in important ways.

We have tried writing separately and then sharing what we had written at a later point, as Irvin Yalom and his client “Ginny” did in Every Day Gets a Little Closer (1), but ultimately returned to co-authoring in a shared Google doc that has a satisfying interactivity and vibrancy. One aspect of the collaboration that emerged from the beginning is the humorous banter that we both enjoy. It is present in our therapy sessions, too, but not to the extent that it has bloomed in our tracked comments while writing together. So alive was that back-and-forth that we tried to include the tracked comments in the final draft of that first article, but it didn’t feel right; the spontaneity was lost once the time stamps and overlaps in the marginalia were formalised into the body of the essay.

The fluidity of being able to write into the same document, and comment on each others’ and our own writing, seemed to form a big part of the energy of the shared work. Trish identified “rooftop moments” and other important insights that emerged in the writing. We both flagged passages that brought tears.

________________________
(1) Every Day Gets a Little Closer

Trish: Anne, you pose such interesting questions about this creative process and why it works. It takes me back to our earlier discussions as we explored the issue of the power dynamic in the client-therapist relationship. It is a strange beast because it seems like it is both needed and rebelled against simultaneously. Sometimes, as a client, you want me to firmly take the reins and show you the way, and at other times you are aware that as you bare your life to me, I keep mine under wraps. You step into a vulnerable space and I have a boundary that keeps me safe. And I want to offer support and guidance but reject labels like “expert” and get cosy with terms like Yalom’s “fellow travellers.” “Do you think our writing together altered an established power dynamic?” For in that space I saw you as the authority and looked to you to have the answers on how the work would come together. I completely trusted that you would take us to where we needed to be with our first article. How does it feel for us to exchange leadership roles as we move from one space to the other? I encourage you and affirm your resolute commitment to wellness, as you face the parts of you that still flare up at times and remind you of the hell that is other people. (2) Then you encourage me and applaud certain passages that I write. You take note of my hesitancy and respond with patience and curiosity, perhaps in a similar way to how you do with your own students. So we redefine the terms of engagement. We allow the spaces of therapy and writing to co-inform one another, as this most human of relationships draws on all of its strengths to bring out the best in each of us. As Yalom (3)  reminds us:
 

This encounter, the very heart of psychotherapy, is a caring, deeply human meeting between two people, one (generally, but not always, the patient) more troubled than the other. Therapists have a dual role: they must both observe and participate in the lives of their patients. As observer, one must be sufficiently objective to provide necessary rudimentary guidance to the patient. As participant, one enters into the life of the patient and is affected and sometimes changed by the encounter. In choosing to enter fully into each patient’s life, I, the therapist, not only am exposed to the same existential issues as are my patients, I must assume that knowing is better than not knowing, venturing than not venturing, and that magic and illusion, however rich, however alluring, ultimately weaken the human spirit.


________________________
(2) No Exit and Three Other Plays
(3) Love’s Executioner and Other Tales of Psychotherapy


Trish: In a recent supervision session with my supervisee James, who works at an in-patient setting, we were reflecting on how patients there form a trusting alliance with the staff. James happens to be blessed with a benevolent warmth, and his presence is therapeutic before he even opens his mouth. He shared his thoughts about the negative impact on patients if they experience the mental health professionals as taking a position that is “above” them—whether that be in the way they dress or speak, or in the attitude that they convey—“I could never be in your shoes.” For James, what is important is the recognition that we can all find ourselves pushed beyond our capacity to cope and experience being unwell. That we need to have a willingness to “also see myself in their story.” Anne, it got me thinking about what you wrote in our first article—that BPD is a disorder of separation. And I wonder how it is possible to trust anyone if you feel so distant from them? As we grapple with understanding how our writing together built trust, it dawned on me that this process has been highlighting the ways in which we are similar rather than different.

Psychiatrist to his nurse: “Just say we’re very busy. Don’t keep saying, ‘It’s a madhouse.’”


When psychotherapy has an interpersonal focus, it can be described as paying attention to the interactions between client and therapist, as well as providing an opportunity for practising a more satisfying relationship that then gets taken into the real world of the client. So what is going on in our writing process, including in the comments? We agree it’s an alternative form of “the real world,” organically appearing out of the mutuality of the co-creative work. Through the collaboration, Anne starts to see Trish as a “fuller human being” with her own wants, needs, ideas, resulting in more trust of Trish. Trish reports seeing Anne also as a fuller person, in their element, strength and power, a kind of agency. We both express how the increased interactions are not necessarily about more stories of our personal lives, but rather an experience of “a different me.” For us both, we have an increased sense of how the other is with other people.

Anne asks Trish questions like, “How does it feel to be a subject with a client? To take up space?”

We both ask, “How much is too much?”

Trish has been thinking a lot about this in the last couple of days, about self disclosure as the therapist, and bringing more of the “real self” into therapy. She says,

 

I thought about your saying that you saw me as a ‘fuller human being’ through the writing process and it made us wonder what that would look like, i.e. to have Trish the fuller human being in the therapy sessions. There is always a risk that something may not work out the way you want it to. Including this collaboration.


For Trish there is tension about whether Anne could still trust her to help them in the therapy space if they see her vulnerable and feeling out of her depth in the writing space. This feels risky but also highly challenging to how she sees herself as a therapist. Trish’s previous self-image as being authentic and honest is tempering with the recognition that there are parts still held back. This important self-examination leads Trish to grapple with the boundary of what becomes known, foregrounding always that whatever she offers of herself still needs to be of therapeutic value. The added role of “collaborator” has both personal and therapeutic benefits for Anne. A healthy intimate relationship means both can safely be vulnerable with the other and know it can be held and ultimately strengthen the relationship, not damage it. The therapeutic potential is that if this happens with Trish, it can strengthen with others in Anne’s life.


Anne: I find it challenging to trust people who remain “distant,” as a therapist may appear, because it feels like rejection and elicits feelings of vulnerability. Navigating these secondary co-creative roles is tricky but feels reassuring to me, and the trust between us seems to increase. In therapy sessions, I am the one with issues, difficult feelings, vulnerability, who looks for support and understanding. You are the one who listens and focuses on how best to meet the needs that I express. So how is it that despite us writing about the therapy, our roles still shift? I often take the lead in the co-authoring, which is not surprising given my professional expertise. I am able to share information with you, Trish, around the process of writing together and send you co-written autoethnographic articles as examples—a classic example of table-turning, you tell me, when we reflect on the times you have sent me articles of a psychological nature in relation to our therapeutic work.

Psychotherapy is often described in the person-centred school as a respectful, collaborative, teamwork-like approach. In this way, the client-therapist team builds their alliance and works together, but—and this is a major distinction—it is all in the service of the growth of the client. And fair enough, given there is a fee attached. But it would be a deception to suggest that the therapist does not grow as well, or, as Yalom says, is not changed or affected by the work, or doesn’t think about the client beyond the therapy hour. How much of this knowledge is—or should be—available to the client? Do they even want to know?

Trish: Anne, you made a comment about not realising how much was going on “behind the scenes” in our sessions. This was probably in response to my talking about a certain approach I might take with a certain goal in mind. Do you think it is helpful for a client to know that what their therapist is doing is reparenting them, or providing empathic attunement, or providing a secure base that was lacking in childhood? I just can’t imagine a client caring about the what, as long as it works, but when I think about talking with other therapists about this work and leaving my clients out of the conversation, it seems ridiculous! I find myself imagining a conversation with fellow therapists:

Me: “Hey therapist colleagues, let me tell you about this great intervention I did the other day in a session…”

Therapist colleagues: “Oh cool…but how do you know it was great? Did you ask the client?”

Me: “Well… no… but, it’s in this book I read.”

Therapist colleagues: ‘“Yeah but how do you know it actually helped the client?”

Me: “Um… well, they probably don’t know it helped them… but… oh, shut up.”


Anne: I wonder at the disjunct between therapists’ acknowledgement that clients need to feel that you are not “above” us, are not inherently different from us, versus how infrequently clients seem to feel this sense of equality, accessibility, or sameness. As in James’ commentary above, I recognise the commitment in you, Trish, and others, to convey a sense of solidarity with clients; I also recognise what you have suggested many times, that clients do need that sense of being held, that the therapist is “holding things together” so that we can be vulnerable. Where is the balance between feeling this as hierarchical, and feeling in it together?

Trish: Anne, you are right that the balance is hard to find, particularly if there isn’t a dialogue between client and therapist about what is actually happening in the space together. As Yalom and others have often noted, it can be hard to know what helps in therapy, and I think quite often a therapist will have a different idea to the client about what was helpful, useful, or powerful in any given session. Sometimes a client will say to me, “When you said that thing last week, I found that really helpful.” And often I think, “Well actually, I didn’t quite say it like that, and it’s not what I meant, but OK. But didn’t you like it when I said this bit? You don’t remember that? Damn, I thought that was the good part…”


Cracking Ourselves Up: Enhancing Trust with Humour

Question: How many psychotherapists does it take to change a light bulb?

Answer: Probably just one, as long as it takes responsibility for its own change. This could be called having “a light bulb moment.”


Laughter has always been part of our therapeutic relationship, and we wonder as we go along what doorway this has opened to increasing trust. Our joking in the document is more frequent, but also a bit different in nature: more feeding off of one another, whereas in the room it’s a bit more measured. We are curious about the many roles humour seems to play between us in our dual roles. We discuss how—in the room—humour can also be a mechanism for deflecting, or keeping things on a more superficial level, and in this way is not always welcome. Nevertheless, once we begin our online interaction, the spontaneous humour grows. Trish writes of a time when she took a holiday and arranged for another staff member at the agency where she worked to see her clients if needed. The audacity of counsellors leaving clients in order to have some leisure time doesn’t go unnoticed by Anne in our track comments in the first article:

[Anne: how dare you LOL]

[Trish: How very BPD of you :)]

[Anne: LOL GUFFAW I think we may have a stand up routine by the end of this.]

[Trish: I know right? The side comments are almost as interesting as the article!!]


In this exchange, our shared humour strikes at the heart of the very condition that has caused Anne such anguish, and yet creates a moment of freedom as the heaviness of the label is discarded, all the while noticing that humour and pathos are indeed good friends. We agree that one reason both our irreverent humour and the creative collaboration work well is because it has emerged out of our pre-existing therapeutic relationship of almost six years. The trust and foundations were there before we altered our relationship, and Anne notes that widespread perceptions of BPD make it likely that such humour about the disorder would be hard to share with a therapist in a less established relationship.

One wall we have mutually hit together is a feeling of “too much”ness after the first essay, when we decided to continue writing together as well as still maintaining therapy sessions. The dual roles and time commitments of both soon felt too demanding, and we were able to talk about that openly and put some boundaries around it.



Trish: Anne, I recall that experience of “too much”ness was precipitated by your writing into our shared document about a dream you had had about me. I commented on how much was in the dream to be examined, but it seemed to be therapeutically, not creatively, relevant. Back then I wondered whether the writing together was blurring the therapeutic line in a confusing way. But now I think we see the line and we choose to walk along it courageously. I see an image of a tightrope walker, holding a long pole for balance. I wonder what the pole is representative of in our work together?

This experience caused us to recognise that we needed careful negotiation around how much and when we enact both roles: for example, do we collaborate while Anne is still a client? Do we have writing sessions and therapy sessions in the same week/month? After a time, we started to realise that they were folding back into one another in an iterative process that was becoming productive for both the writing and therapy, but we continue to monitor the efficacy of maintaining both roles simultaneously.


“Being Seen” through Creative Collaboration

Through humour especially, we both express a powerful feeling of being seen by the other, in deeper if not new ways. The feeling of “being seen” is, of course, a major part of the value of psychotherapy to a client, and was a strong part of Anne’s experience of therapy with Trish before the co-writing started. We decide to explore bringing some of this “whole person” or more interactive dynamic back into our therapy sessions, admitting that neither of us are quite sure what this will look like. We discuss how we might chip away at the “one-wayness,” the illusion of the therapist having no needs, feelings, investment. We consider questions like:

Is Trish always therapist Trish, even when we are co-writing?

What in that therapy space is different or the same?


It is confusing for us both at times, often in different ways.


Trish: I wonder, “Well what IS bringing more into the room?” I believe that my emotional responses are already an act of bringing myself. It is my standard practice to share things like “I’m aware that I’m feeling quite sad as you tell me this.”

We wonder together: what if we were writing a novel instead, or painting a picture? We are writing about our therapy, not something else, so it reinforces the therapeutic relationship. We reflect on the fact that Trish is also a teacher and practice supervisor, and in those roles she encourages her students to be prepared to walk the talk, to consider the ethics of asking clients to go further than they’ll go themselves. We begin to acknowledge our investment in each other.

Of course, our creative collaboration presents challenges as well as benefits. What if it dissolves, runs out of steam, or there is a creative rupture? We discuss the value of this changed way of working, despite the risks. We discuss whether writing about this will be of benefit to other client/therapist teams, and, if this multi-directionality in our sessions doesn’t work for all clients, whether it is still a worthy experiment to share publicly.


Anne: One reason why I have this trust of you is because you have hung in there, not rejecting me, through so many difficult times. And why wasn’t my treatment of you as challenging as so many others in my life? My hard behaviour, I think, is triggered by feeling rejected or judged. But rejection and judging is part of life. So how does unconditional acceptance (“unconditional positive regard”) by you help me handle rejection in the real world? One of the ways I’m suggesting is to regard you with care as a whole person, not just a “therapist.” That is, not just “there for me.” In thinking about this over the last little while, I believe the improvement in much of my behaviour comes from my starting to regard others as whole human beings with their own needs and validity, whether they reject me or not, meet my needs or not. How can I increase my ability to put myself aside and regard others in a less transactional way? If I were to do this with you in our sessions, what does that look like? Certainly not your therapy, or therapy about you. But maybe it’s more like, “How does it feel to you when I just talk the whole session?” or “Do I hurt your feelings?” or “Am I boring you right now?” Maybe attending to you (and others) is holding the dialectic of “My feelings are hurt right now, but I can also attend to your hurt feelings at the same time, or even first.” Part of improving my interpersonal relationships, I think, is being able to perceive my impact on people.

Trish: The process of writing the article with you has provoked me to re-examine the firmly boundaried position of this understood one-way process. No person-centred therapist wants to be a blank screen, and I have always believed I bring my genuine self to the therapy process with clients. Being willing to be more explicit about my internal responses to things you might say to me, rather than hold some therapeutic high ground as I bracket them off, seems like an important way forward.

We agree that it should be as intentional as setting some ground rules for the experiment. Trish suggests regular check-ins, like asking “How is this going right now?” Anne wonders how productive setting ground rules or negotiating terms of relationships might have been in other relationships or friendships, too; maybe with such agreements those relationships would have gone better. Trish suggests to Anne, “See? You are now connecting what we are doing in therapy to your life in the real world, i.e. negotiating with people around the types of interactions you have—what works for both. So here is therapy on the page.”


Mutually Revealing

One day after a co-writing session, Trish scribbles some notes, including:

Explore in what ways (even without Anne knowing) the relationship between us has been therapeutic:

  • Corrective emotional experience
  • Being there
  • Not abandoning
  • Staying with

…and that these things build trust.

Trish: I believe that so much of what a therapist does with clients is to provide a corrective emotional experience. When there is abuse or neglect or misattunement early in life, the therapy of care and unconditional positive regard gives the client the feeling of what it is like to be held. So for you, Anne, maybe some of that was to not have to listen to someone else and validate them (in the way you did for your adoptive mother) in order to feel worthy. That you get to have the experience of this for yourself. In some ways, it is not so important that it isn’t the “real world” but the world of the therapy room. The emotions are real. That I attend to you is real. And you don’t have to be “good” (thanks, Mary Oliver) in order to feel this. And feeling this with me might then motivate you to know that it is possible, and that maybe you can also feel it in your “real” life.


I have been thinking about this quite a bit over the last few days, and I have formed the belief that we needed to do this work (i.e. corrective emotional experience) before we could move into a space of being more overtly interpersonal. Trust is needed for that. I have often wanted to challenge some of my other clients with Borderline features to have a look at certain aspects of themselves and their behaviour that might impact other people, or even me, negatively, but I have found that there is a risk of their fragmenting. If someone already has a fragile sense of self, a suggestion that they could do something differently can be experienced as “I am a bad person.” So it is interesting that we are contemplating this experiment of giving the space between us more attention. Perhaps you feel secure enough in our relationship now to let me challenge you. If I let you see that I have reactions to what you do or say, that it actually affects me, I believe that you can hold this information and stay intact.

Anne: I have been thinking a lot for the past five days about my saying to you to “get over it.” One thing I’ve noticed with myself (is it the BPD?) is that sometimes I don’t intend to, but I am still quite harsh. I have always laughed this off as my New Yorker brusqueness. But is that an excuse for rudeness and not wanting to change? I’m sorry, Trish, that I spoke to you in that way. This is my being accountable interpersonally, even in a therapy session. I meant to encourage you. And I do think you are fearless in going to these places that are not the norm in the Australian context, and I love that and was trying to encourage you, but it came out in a rude and insulting way.

Trish: Twice now you have thought you might have offended me or been rude to me, and twice I have not felt offended or hurt. I wonder what you saw to think that you hurt me? An expression on my face, perhaps? Something in my response? Actually, I feel that on both occasions you were suggesting that maybe I could be more—an invitation to think big. And yet you think you were being dismissive or hurtful. I remember your saying recently that sometimes you find it hard to tell whether some communication between you and others is rude/aggressive or not. And then you might have to backtrack and check it out. I promise if you are nasty to me, I will tell you at the time and we can work out whether you meant it or not. You were witnessing my own discomfort with ambition. You didn’t cause it, you’re not the bad guy in this scenario. I am noticing and appreciating how you are thinking about the impact your words may have had on me.

Anne: I think it’s important to me that both of us acknowledge that there is fear perhaps around my BPD, because it is not only a disorder of separation, it is also a disorder of dysregulated emotions and behaviours. Through our work together and the safety of that, I am becoming more able to acknowledge the harms I have done to others and myself, harms that I can now feel regret and sadness about. That includes times I have hurt you in our work together, too, Trish. This doesn’t mean I won’t lash out (again). And as safe as I feel with you, we both know I have lashed out most often against those who are closest to me. So I recognise the courage it takes for you to continue to show up when you have witnessed so many of my hurtful behaviours to others, and sometimes experienced them yourself. That is brave, and I recognise the risk to you.

It is good and important to work together to improve my ability to calibrate my impact on others—to perceive it more clearly, perhaps—but also to model to other therapists that someone with BPD may be frightening or erratic, yes, but we can also be deeply reflective, resilient, empathic, courageous, and hungry to change. And we can care about you, even when we are mired in our own pain. And that this care for you can provide an important window to re-engaging with a world that is sometimes overwhelming for us.

Trish: You talk about acknowledging our fear around your BPD, and I wonder if it is the same for us both? You fear that you will still injure others, including me, despite how far you have come. I also fear that you could hurt me, too, might lash out at me despite the safety of our relationship. And as our therapeutic connection deepens, I take my place as someone at risk of being hurt by you. So how do we hold this fear in a way that makes sense? It brings to mind the dialectic of the work. Where there is fear, there is also bravery; where there is safety, there is also risk. And of course, as always, there is the knowing and the not knowing. It is inevitable that we hurt or disappoint the people who mean the most to us. We will do wrong, it is the nature of the imperfect relationships in which we all engage. And that brings us back to trust. With trust we are able to stay in touch with the resilience and perseverance that we see in one another, which makes repair and recovery possible. So when you care for me, and for others in their turn, know that what you are doing is an ongoing process of recreating a secure base that is at the very heart of what we all yearn for when we love and feel loved in return.


Epilogue: Returning to Embodiment—March 2021

Anne: I’m glad I came to your office today. It has been a long time since we have shared space, and so much has happened in the interim, with COVID and multiple lockdowns. I was aware of you again as a changing human person, and the affective intensity of proximity. I think one reason I felt moved today was not just about the content we were discussing, but about the relationship and the exchange. It is, as Tara Brach would say, sacred ground, where people feel seen and heard. It’s so powerful. That room is a powerful sacred space for me.

Do I have anxiety about going backward, now that my DBT has finished? Disappointing you? Being disappointed by you? Of course! That’s every relationship, surely. Today I just felt moved by the proximity, the laughing—so much laughter!—the attending, the eye contact, the ambient noises, the longevity, the commitment, and the hope, even when I can’t find exactly who I am. And also the power of the room itself. That familiar room—the white blinds, your desk, cup, computer. The little table by the couch, the bin. Pepper had died during lockdown, and I felt his absence so strongly in the room. The environment matters, and I can see it now as another expression of you, of another way of your “bringing yourself” to your clients.

Trish: Yes, it was pretty powerful being together in person today. There was a certain energy which may well have been about how long it has been since we took up the chair and the couch, or perhaps about the added layer of the creative space that we are sharing as we write, knowing that our words on screen find calibration with the ones we speak to one another. Were you more aware of me than you have been in the past? You have said you wanted to be able to hold space for others while you navigate your own emotional space. I think I noticed a subtle shift—while you certainly wanted some thoughts from me about what was going on for you, there was something different, more of an ease in you and a space created for me. And somehow I felt that even though I didn’t really have a clear answer for you, I was still offering you something, and you saw that (and subsequently wrote about it). This work together is making me examine myself in the most profound way, and if I want you to do it, then I will, too. Maybe I am also trying to find out exactly who I am when I am in a therapeutic encounter with you. I know one thing, I will trust the journey.

Anne: I was more aware of wondering what techniques you may have been using, and why. That relational aspect that I had never really thought much about before our co-authoring. I assumed the therapist just showed up and it was a one-way thing. I’m enjoying this change in my awareness: not only in terms of acknowledging what you are bringing, but also for me, thinking relationally about you. You exist. You are thinking and feeling things, not just absorbing. I also think we had a lot more eye contact yesterday than usual, that was something I was aware of. And also the laughing… Why do you think we laughed more yesterday than usual? My perspective is that it was just a bit of happiness to see you again, and also I felt you laughed more than usual and that felt like a kind of openness from you.
 

***
 

As recently as 2015, at the end of Creatures of a Day, Yalom  (4) reminds us that even in the United States, these kinds of relational accounts are all too rare and
 

not generally available in contemporary curricula. Most training programs today (often under pressure by accreditation boards or insurance companies) offer instruction only in brief, “empirically validated” therapies that consist of highly specific techniques addressing discrete diagnostic categories… I worry that this current focus in education will ultimately result in losing sight of the whole person and that the humanistic, holistic approach I used with these ten patients may soon become extinct. Though research on effective psychotherapy continually shows that the most important factor determining outcome is the therapeutic relationship, the texture, the creation, and the evolution of this relationship are rarely a focus of training in graduate programs.


For Trish and Anne, this focus on our creative collaboration allows a deepening of trust and strengthening of our relational dynamics. Trish (and sometimes both of us now) uses many of the suggestions Yalom offers for calling attention to the bond between patient and therapist including: doing process checks, inquiring about the state of the encounter during the session, Trish’s asking if Anne has questions for her. Through creative collaboration, trusting in the here and now becomes multi-modal and multi-directional in ways that can offer new forms of corrective emotional experience. It has also firmly established a secure base, the core purpose of strong and trusting client-therapist relationships, never more important (and challenging) than with clients with Borderline Personality Disorder.
________________________
(4) Creatures of a Day and Other Tales of Psychotherapy

Pandemic Lessons for Introverts (and their Therapists)

Melissa* is a professional in her early thirties. She is married and has two dogs and a cat. She is also a self-described introvert. “What that means,” she said when we first started working together “is that I like people, but I don’t like socializing. I’m happiest when I’m at home with my husband and my pets. I prefer working in my garden to being around other people.”

Melissa is one of many self-described introverts for whom the COVID-19 pandemic has provided a surprising and often welcome respite from the difficult demands of everyday interactions with others. The concept of “introversion,” popularized by Carl Jung, is often described as a reserved or shy person who enjoys spending time alone. As with most descriptions of personality, introversion and extroversion exist on a continuum, with most of us experiencing a mix of these characteristics, and many people who consider themselves more on the introverted side of the extrovert-introvert continuum have still had difficulties during the pandemic. But, as a recent New York Times article suggested, forced separation from their hectic lives has given some people the opportunity to see just how hectic those pre-pandemic lives were (1). After reading the article, Melissa resonated with the example of Josh Bernoff, a public speaker and author who lives in Arlington, Massachusetts, who acknowledged how stressed he had been prior to the pandemic as he was constantly traveling, planning his next on-the-go meal, and forced into socially awkward conversation with veritable strangers.

“That’s exactly how I felt,” she told me. “I hadn’t thought about how hard I work all the time to do social stuff that other people find so simple.”

Years ago, individuals who were quiet and reserved were often admired, but today, at least in the United States, according to Susan Cain, author of Quiet: The Power of Introverts in a World That Can't Stop Talking, introversion and its often-associated characteristics of sensitivity and shyness has become synonymous with some type of personality flaw (2).

Melissa, who had grown up in a world that admires the outgoing extrovert, spent much of her life feeling ashamed of herself for preferring solitude to social interaction. “I’ve always thought there was something wrong with me,” she told me early in our work together. “So, I’ve worked hard to be more outgoing, even though it’s never been comfortable.”

The reality for Melissa, as for many self-proclaimed introverts, was not quite as black and white as it might have appeared at first. During the pandemic, even as she was enjoying her time alone, she found herself thinking that it might be nice to spend a little time with one friend or another. But as the world has begun to open, Melissa is taking stock of some of the lessons she has learned about herself during the pandemic.

“I don’t want to get caught back up in that crazy social schedule I had before,” she said. “I want to be able to find time for myself, to read, listen to music, go for long solitary walks. But I also want some time with people I care about.”

I asked her to talk to me about what appealed to her about spending time with those people. “That’s a really interesting question,” she said. “I don’t think I’ve ever taken the time to think about what I like about being with them, because I’m always so busy either forcing myself to spend time with someone when I don’t want to or pushing people away because they want to spend time with me when I want—need—to be alone.”

I asked her to tell me about what she liked about being with friends and family she cared about, and as she tried to explain it to me, she realized that she actually enjoyed her time with other people when it was her choice to be with them.

I said, “You need more quiet time than some of your friends and family, and more time alone. But it’s not that you don’t like being with people at all.”

“You’re right,” she said. “I just realized that one of the things I’ve really liked about the pandemic—and I hate that so many people are suffering from it, and I kind of feel guilty about the fact that I’m enjoying anything about it—but one of the things I do enjoy is that when I talk to a friend or my sister or my mother or a colleague on Zoom, it’s for a limited time. Most of us just can’t stay on Zoom forever, so it has a natural limit that’s probably much more like my own personal limit.”

We were both silent for a minute, digesting this idea. I was wondering if there was a way to carry this new information about herself into the world as it opened up and had just started to ask her that question when she said, “I’m trying to figure out if there’s a way I can use that knowledge about myself moving forward. I have to go back to work, and I have to start seeing my friends and my family again. But can I set some kind of limits with them? Or will I just fall into the same habits as before, going along with what seems right to them and then fighting to find my time and space?”

As the apparent slowing down of the pandemic leads businesses to re-open and social life to ramp up, Melissa, like other clients who have enjoyed the time on their own, faces an interesting dilemma. She put it this way in one of our discussions: “I’ve learned a lot about myself during this time,” she said to me. “Now I want to see if I can incorporate my sense of peace about myself as a less outgoing person with my desire to be connected—but on my own terms.”

Many clients who do not consider themselves introverted at all have also told me that they learned to appreciate time on their own more than ever before. As another client put it, “It seems like some of the activity in my life was doing stuff because I was afraid of feeling left out. It felt really good to slow down, to be on my own, and to do things that I wanted to be doing, not because I was driven to be part of the crowd.”

The gradual ending of the isolation resulting from the pandemic has brought on some concerns, including what Melissa and several other clients call “fear of re-entry,” that is, fears about returning situations in which interpersonal interactions stir up discomfort and anxiety. But one important takeaway for therapists and clients has been to pay attention to and respect what they have learned about themselves during this time. We therapists can help clients recognize and respect their own needs and shift away from always pushing themselves to engage in social activities. Recognizing the “power of introverts” can lead to acknowledgement that it can be useful to respect their own qualities, even if they do not meet the demands of an extroverted culture. And many clients might also discover for themselves what Melissa recently told me: “As I allow myself to take the time alone when I need it, I find that I’m able to engage in the social interactions that I want to engage in much more easily.”

*Names and identifying information changed to protect privacy

References

(1) Richtel, M. (2021) The U.S. is opening up. For the anxious, that comes with a cost. Retrieved from https://www.nytimes.com/2021/03/17/health/US-reopening-anxiety-ocd.html?action=click&module=RelatedLinks&pgtype=Article.

(2) Cain, S. (2013) Quiet: The power of introverts in a world that can't stop talking. Crown.

Additional Writings on Introversion

Buelow, B. and the Introvert Entrepreneur. (2012) Insight: reflections on the gift of being an introvert. Introvert Entrepreneur.

Dembling, S. (2012). An introvert's way: Living a quiet life in a noisy world. Penguin Books.

Helgoe, L. (2012) Introvert power: Why your inner life is your hidden strength. Sourcebooks. 

Imagining the Way to Self-Compassion Using the Ideal Parent Figure Protocol

“I know I’m supposed to be self-compassionate, but I don’t know how to do that, and that makes me feel even more like crap!”

My patient Sally has struggled with years of chronic depression. Through hard work in therapy, she understands that her rough childhood has set her up with a tendency to be harsh with herself. She understands that energy wasted on self-criticism and negative emotion leaves her less free to take initiative and connect with others. But when she wakes up in her apartment alone, all that wisdom seems to fly out of her head, and she feels crushed by a load of self-loathing.

Much the way we learn language, we learn patterns of relating to ourselves early in life. John Bowlby and researchers who followed him described this process as the formation of secure or insecure attachments to a caregiver. People lucky enough to have warm and sensitive parents can develop a secure attachment, which leads to the development of kind and encouraging ways of being with oneself. This inner soothing and encouragement support brave engagement with the world that helps reinforce a sense of the self as capable, and of the world as responsive to one’s needs. A smoothly functioning emotional system allows wise choices in response to the present situation in accord with one’s values.

For those who did not internalize a relationship with a sensitive and encouraging caregiver, life is harder. They can become overwhelmed with feelings of shame, helplessness, anger, and fear, or they may feel depressed, deadened, or cut off from experience. Unregulated or silenced emotions inhibit healthy exploration, which reinforces negative images of the self, generating further negative emotion and inner harshness. Self-compassion can seem like a strange and distant land.

Enter the Ideal Parent Figure visualization protocol, developed by Daniel P. Brown, PhD. as a method for healing attachment disturbances in adults (1). His method relies on the fact that the unconscious mind does not distinguish between images that derive from memory and those that come from the imagination (in fact, most images that we think of as memories are imaginary reconstructions of events). With deliberate visualization practice, we can come to “know” something we did not directly experience. In this method of treatment, I ask Sally to visualize herself as a young child and to imagine ideal parent figures that are perfectly suited to her and responsive to her needs. From there, I ask her to imagine herself playing and exploring with the ideal parent figures offering perfect support and encouragement. Once that imagery has been established, we will have her use these Ideal Parents to respond to her in moments of distress, giving her a visceral sense of an attuned, soothing, and encouraging relationship, and a vivid sense of how she can treat herself.

Sally was dubious. “That sounds kind of cheesy,” she told me. “Also, I can’t really imagine what ideal parents would be like.”

That’s exactly the point. Kids who grow up with parents who were unable to provide good-enough care will stop hoping for something that never comes. We protect ourselves by not thinking about what we can’t have, which reduces the pain but, if practiced repeatedly, can create a deliberate (though unconscious) failure of imagination. The Ideal Parent Figure visualization protocol seeks to reverse that. It turns out that no matter how terrible and abusive one’s childhood was, each of us knows what we needed to thrive. I find this to be a wondrous and hopeful thing.

Ideal Parent Figure visualization uses the process of exploration to discover the kind of support that fosters further exploratory behavior. This method provides a solution to Sally’s frustration of “not knowing how” to be self-compassionate: she will explore until she comes upon the experience. As the therapist, I will provide her with support and light guidance as she navigates this uncharted territory. I’ll be prompting her to imagine Ideal Parent Figures who have five key features: 1) The Ideal Parent Figures are reliable and consistently present—they provide a deep sense of safety and refuge that creates a secure base from which to explore. 2) The Ideal Parent Figures are perfectly attuned; they see us and accept us exactly as we are, which sets us free to be completely and authentically ourselves. 3) The Ideal Parent Figures know exactly how to soothe us, so if we get distressed or over-excited in our exploration, they help us settle down, so we can return to pursuing what is interesting and meaningful to us. 4) The Ideal Parent Figures are delighted by us. We can see their faces light up when they connect with us—not because we have achieved or accomplished anything, but because of our being ourselves. 5) Finally, the Ideal Parent Figures understand we are growing and developing, and they encourage us to become our best selves.

Importantly, the specific imagery comes from the patient herself; she is tapping into the wisdom of her own imaginal experience to create parent figures ideally suited to her. And because these figures are ideal, they will provide a source of support and resiliency more effective and powerful than anything a fallible, human parent or therapist can provide.

Insights during Ideal Parent Figure work often have the feel of a lightbulb turning on. The insights my patients have experienced have included the following:

“My parent figures would NEVER hurt me. They are strong enough to protect me.”

“When I feel safe, I naturally get curious and want to explore.”

“My ideal mother figure understands my mistrust, and she doesn’t pressure me to come close before I am ready.”

“My parent figures don't turn away while I am angry. They stay interested and want to know why I am upset. It’s okay to be angry.”

“My ideal mother figure is delighted by me, even when I am being bad and she is setting limits—I can see it in her eyes.”

In our first few sessions, Sally quickly became frustrated. “Nothing is coming up, I can’t imagine anything.” This frustration is normal and is a sign that she has come to the “edge of her imagination.” Exploration requires trying things, running into blind alleys, trial and error, persistence. “That’s good, keep going,” I encouraged her. “Imagine that your ideal parent figures are with you, sensing exactly what is wrong and responding in exactly the right way. They love being here with you as you explore. They know you can figure this out, and they will stay with you as long as you need, for hours, days, weeks, or even years. Imagine what that would be like.”

In our fourth session, Sally’s imagination “popped.” “They know I can get this!” she said with a smile, “that’s how they can be so patient. They’ll stand by me as I figure this out.” Her expression changed, and what followed was an eruption of grief she had missed out on when she was little. She broke into deep sobs while imagining being held, forever if she wanted, by her ideal mother. The moment was anything but cheesy. Afterward, she felt an unusual sense of peace and hopefulness.

After that point, when that feeling of frustration or sadness emerged during visualization practice, she could reliably call up the image of her ideal mother to soothe herself. Becoming more confident, she started to have fun and looked forward to visualization sessions. Meanwhile, she reported that her mood improved, it had become easier to get things done, and she was reaching out more in relationships. “Well,” she told me with a smile, “I think I’ve figured out how to be self-compassionate.”

References

(1) Brown, D. P., & Elliot, D. (2016). Attachment disturbances in adults: Treatment for comprehensive repair. W. W. Norton and Co.

Many thanks to George Haas of mettagroup.org for his exploration of the language of encouragement.
 

Holding Two Worlds Together—Apart: On the Duality of Being a Therapist

Consigned to Separate Lives

Am I the only therapist who sometimes feels that she lives two separate lives? One with my friends, family, and loved ones; and another entangled in the stories of my client’s lives, dramas, and company. What other professions dictate that the personal life can’t intersect with the professional? CIA agent, detective, spy? The duality of being a therapist often feels to me like I am holding onto two different worlds at the same time. Yet, as mysterious as what goes on between me and client often is, the paradox is that it is also meant to be an open and safe space where they can truly allow themselves to be authentic.

Therapists, social workers, psychologists, counselors, healers, and superheroes live double lives. We go to work every day and immerse ourselves in the stories of our clients. We fight for them, cry with them, laugh, get angry, and know things about them that most people don’t. We form relationships and bonds. We see them at their lowest, and watch them transform, fall again, move through relationships, pain, loss, birth, and death. We come to care about them deeply. We learn to love them. Yet we go home each and every day, and the people in our intimate lives know nothing about these stories. Sure, our significant other may know that we had a rough day or that we had to send our chronically suicidal patient to the hospital yet again, but they don’t know and will never know the complex, rich lives that we learn to treasure. The stories we hold dear and how brightly our clients’ souls shine even during agonizing darkness are ours alone, not to share outside of the therapeutic space.

Who’s Internalizing Whom?

I went back to school in my mid thirties to get my MSW and felt like I didn’t have much time to spare to really do what I wanted to do. I wanted to know people. To really know them. It was naïve of me to think that getting to truly see my people while having them tucked away from my real world would be easy. Just part of the job. However, it remains something that I often think about, struggle with, and theorize over as my career progresses. Part of the old school education I received when entering this field centered around a stoicism towards our people that I can’t quite understand. I was trained to travel the profession with an ingrained fear that it’s weird, and even wrong, to think about my clients when I am not with them. They are the ones who are supposed to internalize me in order to “feel better”—the process is not supposed to work the other way around!

To internalize is to incorporate within oneself guiding principles learned in the course of socialization. One of the biggest wins my clients experience is when they begin to internalize me outside of the room. When my re-parenting, nurturing, and insight become guiding lights in their every day, and when they don’t feel alone and know that the faithful kindness I provide them within our relationship is present even outside of our being near one other. Much is written about this phenomenon and the changes that clients start to make when they take us in. But what about the other way around? What about when we internalize our clients? I have thought about this often.

In his brilliant book The Gift of Therapy, Irvin Yalom urges us to allow our clients to matter to us, to allow them entry into our minds and to influence us. He also asks us to share this with them. When I read those words, layers of shame and frustration within myself seemed to melt away. For so long I felt guilty that I thought about my clients and their worlds long after our weekly meetings ended. How liberating it was to allow them to be with me, change me, to think of them, and allow their stories to move parts of me as well. One day, I was having a particularly hard week personally. I was letting old feelings of “not good enough” seep into my story. Not a good enough parent, wife, daughter, friend—you get the drill. I was sitting in session with a client, and she looked over to me and told me she wanted to send me an article she found online that “made me think of you because it talks about unconditional love.”

We finished our session, and I forgot about the article she had sent me. Only later in the evening when I was winding down for the day did I open what she sent me. As I read the words on that page, something that I had been missing all week snapped me back to reality. It said, “When you doubt yourself, when you feel the world turning swiftly against you—keep loving. Love so big that you become it, because you are love.” I cried. My client got it, and she gave the gift back to me. I thought of her knowing this, even when I did not. Next week in session, I gulped deeply and said, “Thank you—you gave me a gift last week, and it helped me.” Glossy, tear-filled eyes from both of us. It appears that internalizing my client was as important as the other way around. As we are told by Diana Fosha, client and therapist can and often do exist in the mind of the other.

Therapy as Co-Regulation

My job is to expertly track, monitor, and regulate not only the nervous systems of my clients, but my own as well—to hold two worlds simultaneously together at the same time. As I notice the body language, rhythm, facial expressions, and breathing rate of the people with whom I work, so do I track my own. In turn, my client and I are dancing together with two nervous systems coming in and out of connection—regulating (and sometimes mis-attuning) each other. One time, there was some extremely disappointing news that I had to share with one of my clients, and as I waited for our session, my anxiety was at an all-time high. How was she going to take the news? Was it going to set her back? My heart was in knots. My mind was racing. I was clearly overthinking everything. The session time came, and the second I saw her eyes my anxiety seemed to melt away. I heard myself say, “It’s going to be ok.” It was that quick, that simple, and that magic. I felt safe in our relationship, as did she. There were few words. We didn’t need it. Our nervous systems just knew, and we were both ok.

After that incident I asked myself, “What was that?” I even brought it up in my case consultation that week. I was afraid that I was being self-indulgent or entangled in some mysterious transference/counter-transference fiasco. Allan Schore tells us that psychotherapy entails intersubjective work which is focused more on being with rather than doing for clients, especially during moments of affective stress. In looking back, I realize that moment was not about what was spoken or wasn’t, but rather how we were with one another that made all the difference—for both of us.

“How do you do it?” “How can you not let any of this stuff get to you?” “It must be hard.” These are just a few of the comments and questions I have received from those in my personal life. I am not sure why people think that it doesn’t get to me (us). The fact is that it’s not only ok that it gets to me, it’s necessary. I am not talking about compassion fatigue or vicarious trauma, which can all too well happen if I don’t monitor and take care of my own self as well. I am talking about the actual day-to-day lives of my clients that I am privy to, are a part of, and are engrossed with. How can I “shut it off” when somebody I know intimately tells me a harrowing tale of abuse and neglect—or about when somebody mistreats them—or, conversely, when they start to fall in love and the things that at one time seemed impossible are starting to blossom? These things impact me. I take them with me and carry them as I walk through my day even outside of the therapy room. The resonances that work to create neural circuitry and bond the hearts and minds of our clients do the same for us—if we allow them to.

I’m not going to lie, sometimes I want the buzz in my mind of the two simultaneous worlds, mine and theirs (so many of them!) to shut off, because honestly, I need a break. But as I tell so many of my clients, resisting the natural contours of the mind is part of the problem. If we simply observe and validate that something touched us, and we hold it dear to us, that we are worried, or afraid that we said the wrong thing, then maybe we can all relax in knowing that our hearts and minds are human, too. I am not meant to “shut it off” and be “numb” to my clients’ experiences and stories. I must allow them to change me, move me, and be brave enough to let them know they did.

How Odd Our Profession Is!

As I go about my daily life outside of my office and socialize with friends and family I often find myself catching my words when something reminds me of one of my clients or it relates to what so-and-so said in session. I could be having a rip-roaring girl’s night out with a couple of girlfriends, and when I see one of them wearing a butterfly necklace made of rhinestones, I think to myself, “Oh, Grace (name changed) would love that!” It latches onto the tip of my tongue, ready to spill out. None of my friends know Grace, or the fact that she loves butterflies—but I do, and I immediately think of her. How weird that I can’t really share that, and it’s just a fleeting thought that only I know. How odd our profession is, I think to myself in that moment. It’s like a cozy little secret compartment in a part of my brain that carries all their cobwebs, but nobody in my “real” life really knows how important or special this person is to me—or that they love butterflies. How odd it is indeed.

There are some days that are intensely difficult—when crisis seems to erupt at every turn or the stories seem to be too hard to bear. Having spent some hectic days while working at an IOP/PHP and continuing to do so because most of my clients struggle with complex trauma, there are moments when it feels like I am energetically depleted and exhausted. Talking a client down from the brink of suicide and having them agree to go to a hospital, mediating between difficult family members, or listening to a violent fight as I try to call the police. All in a day’s work. Come home, look forlorn, have my husband ask me if everything is ok and if there is anything he can do. Do I try to explain or just sit with it, do I try to forget it, or tuck it back into the part of my brain that is called “work”? The next day I silently make my coffee in the morning. “You need to find a way to detach, Anna,” my husband says. How easy that is to say—but how hard it is to practice. I see people week after week—some for years. I don’t see some of my friends and family as much as I see my clients. Yet somehow the two worlds have to remain separate, both somewhat hidden from the other.

I open my daily planner and notice one of my scribbles on the back page: “is it my broken heart—Or—yours that I feel?” There are days when I am strangely unsure—but it becomes my job to find out. Giving into the empathic powers that are my work’s calling can be extraordinarily challenging on some days and make me susceptible to compassion fatigue and vicarious trauma. Guilty of both. Holding space for and witnessing suffering opens me up to wounds as well. Another interesting paradox—to truly heal them, we must allow our people to influence us and let them know it, but doing so can open our own cuts as well.

Yet it’s not always so harrowing and serious. In and during therapy, I laugh—a lot. What an often misunderstood part of the work. To go on the journey of pain, I must also find and allow lightness to enter the chambers of healing. I’m not talking about laughter as a defense or a way to deflect shame and fear. When I was a little girl, we had to sit Shiva (a seven day mourning period for Jews) after somebody passed away. Some of the best moments would be spent laughing. Yes, there were tears and anger and irritation as I was stuck with my family for seven days, watching various people coming in and out with tray upon tray of food and reminiscing about our loved one’s demise. It was comforting to spend time with friends and family during the first painful days of loss. But what I recall most is the first time that laughter erupted. It was like somebody allowed us to have that feeling, too. Grief and sadness were making room for joy and the hope that laughter would again find us.

My clients are some of the funniest people I know. They joke, smile, and belly laugh—and they can still do it after unthinkable loss, tragedy, and heartache. What can be more beautiful than that? And I laugh with them, for if I am to hold space for all the bad stuff, there has to be room —lots of room—for the light stuff, too. Laughter can be just as intimate as pain.

The Sharing of Intimacy

Intimacy is closeness between two people that builds over time. Intimacy—real intimacy—is allowing our raw, unrehearsed reality to spill out in front of another and be held in their embrace with resonance, acceptance, and nurturance. I was speaking with a colleague recently about how sometimes it’s hard for our loved ones to understand that “not taking your work personally” can be difficult to maintain. “Don’t you feel like the connections you have with your people is sometimes more intimate than you have with some of your friends and family?” she said. Yes! I know some of these people better than I know some of the closest people in my real life. How peculiar this work is, how incredibly glorious and beautiful in its capacity to let us know the essence of another soul. Yet how divided it often feels from the realm of our everyday life. The intimacy that is created in a therapeutic relationship, if cultivated correctly and appropriately, can change both our lives because part of their journey is ours, too. Here we are traveling together and separately at the same time.

Some days I feel like it’s a lonely road to travel down this path. It makes me go to chambers in my mind that others don’t know exist, thinking about people and things that others know nothing about. I question the real from the imaginary and how these divergent paths meet at a central place and have the capacity to move mountains and change lives. Both theirs and my own. I still get confused by it all. I am learning to accept some of the limitations and unrequited longing that both I as therapist and my clients must live with within this relationship. I am working on finding peace in knowing that my time with my clients doesn’t have to be real to anyone but myself and them to matter. In that respect, I am incredibly lucky to have a bond that has the power to transform, shake me into feeling more alive, and cultivate the ability to give and receive love. That is the legacy I impart to my clients as they embrace the world at large—and perhaps the one they leave me with as well.

Interpersonal Connection: Noticing the Needs of Others

Ancient Roots

In my recent book, I introduced an approach to physical, emotional, and spiritual health called The Connections Paradigm. This is a technique derived from an ancient Jewish tradition that I have used successfully in my clinical practice with clients.

The idea behind the paradigm is that human beings, at any given moment, are either “connected” or “disconnected” across three key relationships. To be “connected” means to be in a loving, harmonious, and fulfilling relationship; to be “disconnected” means, of course, the opposite.

The three relationships are those between our souls and our bodies (Inner Connection), ourselves and others (Interpersonal Connection,) and ourselves and a Higher Power (Spiritual Connection). These relationships are hierarchical, with each depending on the one that precedes it.

I began learning about interpersonal connection early in my career as a clinician. Back then, I was meeting with patients who seemed to have every need you could imagine. Some of my patients had needs that were similar to my own; others had needs that I never personally experienced.

“I struggled to place myself in the shoes of people who lived in circumstances very different from my own”, like the time I worked on a geriatric unit and treated several older patients with age-related problems that I had never encountered. There were other patients from whom I learned about culture-specific needs that I will probably never fully grasp, let alone experience. In other cases, I saw needs associated with specific health concerns that I never had, and with dire personal and financial circumstances that I pray to avoid during my lifetime.

Through this process, I concluded that being sensitive to each patient’s needs—i.e., interpersonal connection—is one of the most important skills in being an effective therapist.

I have also observed the most common ways that people fail to notice the needs of others. Once, a twenty-nine-year-old male patient of mine named Danny completely disputed the importance of noticing other people’s needs.

“I’m more of a doer,” Danny told me. “I only feel like I’m making progress when I’m actively involved in something. And at the end of the day, getting things done is more important than thinking about other people.”

“But how do you know what another person needs unless you develop your sensitivity?” I asked.

“A lot of the time their needs are obvious,” he said. “And if not, they should tell me.”

“Doesn’t it feel better when someone notices your needs without you telling them?”

“Um?.?.?.??I guess so,” he said.

“And let’s be honest,” I said, “do people really always know what they need? There are times when everyone in someone’s life can see clearly what they need except them. And sometimes we are sure we need one thing, but someone else can see that we really need something else.”

“What’s your point?” Danny asked. “I just don’t want to sit and think about other people, I guess. Is that so bad?”

Danny’s Story

Danny first came to treatment after a brief psychiatric hospital inpatient stay for severe depression. He had lived at his parents’ home for several years after college until he finally got a job and decided to move out. Within a few months, however, he was seriously considering suicide and ultimately checked himself into a hospital.

“”I’ve always gotten depressed, but this was worse”,” he said. “When I was living by myself, I was not really thriving. I had a job I hated and not much of a social life. I thought about moving home, but my depression just kept getting worse until I knew I needed to go into the hospital. I had to stop working, and I didn’t really have enough money.”

After his hospital stay, Danny decided to move back home with his parents. “I just need some time to relax and not worry about bills,” he said.

Danny’s psychiatrists recommended outpatient care, and he came to my New York clinic a few days after he left the hospital. As part of his treatment, I stressed the importance of self-care, positive thinking, and staying active. His condition improved relatively quickly. But as he started getting better, he experienced a backlash from his siblings.

Danny’s parents were elderly and had health problems. His father, 84 years old, was going through the early stages of dementia, and his 75-year-old mother, who had suffered several bone fractures as a result of severe osteoporosis, could no longer go up and down the stairs without help. They both struggled to do basic chores to keep their house in order, and Danny’s siblings felt that he was putting pressure on them by moving back home.

“I basically do whatever my parents ask me to do,” Danny said. “We have a good relationship. They say they’re happy that I’m home. But my brothers and sisters say I’m making it harder for them. Last weekend we all had a ‘siblings meeting’ to talk about Mom and Dad, and they basically ganged up on me. They said the house is dirty and that I’m not keeping up with the laundry and stuff like that. My older brother comes just about every day and he’s been giving me the stink eye for months, and I really didn’t know why until this weekend. We used to be really close. But now that I know how they feel I’m really annoyed.”

Danny was spending a lot of time applying for jobs and making sure he was taking care of himself so that his depression would not return. “They think I’m just sitting around doing nothing,” he said, “but I need to focus on getting back on my feet. And really, the house is not that messy. My parents have complex medical issues, but basically they’re doing okay.”

“You said you do everything your parents ask you to do,” I said. “So what are those things?”

“They don’t even ask me to do much. Sometimes my mom will ask me to help her get up the stairs, or my dad will ask me to help him to move something heavy. But they like to handle things on their own.”

With Danny’s permission, I spoke with his parents and siblings and got an entirely different story. “Danny was simply not aware that he was creating a significant financial and interpersonal burden on his parents and making their old age much more stressful”. He expected that his mother would cook, clean, and do laundry for him, and he would routinely leave his belongings around the house, even though they presented a tripping hazard for his parents.

His siblings were frustrated and even exasperated with his selfishness, to the point that they wanted to throw him out of their parents’ home even if it would lead to rehospitalization or worse. I managed to calm the siblings down, with the hope that I could get through to Danny in therapy.

During the next few sessions, I continued to discuss the core concepts of interpersonal connection with Danny, and he eventually acknowledged that his interpersonal style was a significant contributor to his depression over time.

Other Peoples’ Needs

“Years ago, when I lived in California with a friend after college, it was my highest point of functioning. I had a job, a girlfriend, and things were going pretty well. But over time, my friends got fed up with me because I have this unhealthy tendency to focus on myself more than others. I grew apart from my girlfriend and also my roommate, and eventually moved out on my own. But the costs of living were so expensive, and the next thing I knew, I was in major debt. It’s been a bad situation ever since.”

“There are ways to improve how you connect with others,” I told Danny, and he seemed interested to learn more. “Interpersonal connection starts with noticing other people and what they need, and eventually making an effort to make them happy. Being sensitive to others’ needs helps us to remain connected to others and helps us to feel more confident and happier ourselves.”

As a preliminary exercise, I encouraged Danny to make a comprehensive list of someone else’s needs. Danny initially wanted to focus on his older brother, but I encouraged him to choose one of his parents instead. “You see them a lot more often,” I said, “so you have a better perspective on what they need. And they seem to have a lot of difficulties right now, so many of their needs are more noticeable.”

Danny reacted negatively to my suggestion, suspecting it indicated my agreement with his siblings that he was not caring for his parents’ needs. “I’m not making any judgments on how you’re behaving in your relationships,” I said. “You’re my patient. I’m focused on helping you.” Danny reluctantly complied with my recommendation, and we spent nearly half a session making a list of all his parents’ needs.

The exercise turned out to be a powerful experience for him. He became especially conscious of the consequences of his parents’ physical health decline, and how he had indeed become more of a burden to them than he had previously acknowledged.

At our next session he said, “It’s hard for both of them to go out anymore. My dad used to be so active, he took a lot of pride in his work. Now he can’t do anything but sit at home and watch TV. It’s definitely not easy for my mom that she can’t go out to see my nieces and nephews. She used to take care of them every day, but now it’s too hard for her even to go visit them at all.”

It was slow going, but we were getting somewhere.

In truth, Danny had already been aware of his parents’ needs, but verbalizing them made them more visceral. I asked him to focus not only on his parents’ emotional needs but also on their physical needs. “Well, when it comes to physical needs, I guess they have enough money, so they’ve got that taken care of.”

“But your mom is in a lot of pain, right? Relief from pain is also a very strong physical need,” I said.

“That’s true. But I can’t do anything about that.”

“Maybe, but the point is to consider her needs, not necessarily to solve them. What about your dad?”

“He moves okay and he’s not in pain, but I guess his dementia makes it hard for him to handle all the basic things that he used to do to feel good. We put notes around the house because he doesn’t always remember where things are or how to use them. My brother told me we’re all going to start wearing name tags when his dementia worsens.”

Danny became emotional as he began taking serious stock of all the ways his parents were struggling to meet their own needs. “The thing is,” he said, “I still can’t see how it helps for me to get upset about it. It’s not like there’s anything I can do.”

“Maybe not,” I replied, “but being mindful of other people’s problems is important. That feeling of empathy you’re experiencing now is interpersonal connection. I can see now why it’s hard for you. The truth is that you really feel their pain. It’s very hard for you to see them suffer. It’s actually because you are a caring person inside that it’s so challenging for you to acknowledge that they are suffering.”

Danny started to cry, and then a wellspring of emotion came forth. He was visibly distraught with how his parents were suffering and how he had contributed to their pain. Over the following month, Danny’s behavior started to change. He not only improved his self-care but became much more considerate of his parents’ needs, and even his siblings.

Danny also became less introverted and eventually found a decent-paying job, where he developed friendships with several of his coworkers. A few months later, he said, “If I’m being honest, I’m not doing that much more to help anyone, but even thinking about other peoples’ needs has given me much more perspective. I have more interesting conversations with people now. They open up more since they see that I’m focused on what they’re saying, and that I care about them. Even my conversations with my siblings are better.”

***


As my work with Danny illustrates, interpersonal connection requires noticing other people’s needs with true sensitivity. Doing so enhances our ability to help them when they do not explicitly ask for our assistance. Furthermore, the importance of noticing others’ needs goes beyond improving their wellbeing; our own connection benefits as well when we develop finely-tuned empathy for other people.