Victor Yalom on Psychotherapy and the Pursuit of Mastery

Keeping Current

Lawrence Rubin: Dr. Yalom, you are the founder of Psychotherapy.net so by definition, an entrepreneur. But as your Editor, I also know you to be a self-taught tinkerer, craftsman, and artist, as well as a practicing psychotherapist. While I’d like to touch on each of these facets in our conversation, please tell us first what are you working on now?
Victor Yalom: Well, I am always working on many things at the same time. I don't know if that's due to an inability to focus on one thing or just that I have multiple interests and duties running this small enterprise of Psychotherapy.net. 

We're always thinking of ways to provide content in a form that is useful to therapists practicing in the field as well as adapting to current times
One of my focuses after 27 or so years of recording who I consider to be the greats in our field and making training videos, is finally stepping up to the plate and doing some recordings of my own work as a therapist. Just yesterday, I recorded a case consultation group that I led online. This should result in one or more online courses in which I will be teaching some core skills in therapy that I have learned from my mentors as well as from my clients. So, that's very exciting. 
 

In addition, we at Psychotherapy.net are always scouting out and finding experts to be featured in videos. We have a new video coming out on Emotionally Focused Therapy and another on online crisis counseling. We're always thinking of ways to provide content in a form that is useful to therapists practicing in the field as well as adapting to current times. We realize that while people have grown accustomed to receiving video content in shorter bursts, we haven't quite reduced ours to the 15-second clips of TikTok. However, we are producing, for example, a shorter series called Mastery in Minutes that are up to 30 minutes long where we're trying to present core ideas or skills to therapists.

LR: Now that you’ve made this transition from interviewing experts in the psychotherapy field to being videotaped while you personally do psychotherapy, do you see yourself at this stage in your therapeutic career as an expert?
VY:
doubt and uncertainty are inherent in our work
I do feel that after practicing for almost 40 years now, I've acquired some valuable skills that I think are important to pass on that are not commonly being taught by others. It's an evolution because I think like most therapists, even experienced ones, that there's so much ambiguity in our work that a lot of the time I feel like, gee, I'm not sure what I’m doing. Would X or Y expert think that I’ve studied enough to be doing this? What will other colleagues think? How will the establishment of experts, or those who are practicing evidence-based techniques or teaching them in universities view this?

So, those are some of my doubts. But then the other side is that doubt and uncertainty are inherent in our work. I don't think it's a realistic or even desirable idea that we should reach a state of certainty about our work, but perhaps more comfort with our doubts and our questioning, and our realization that therapy is an ambiguous and creative enterprise.  
LR: I hope that the younger therapists who read this interview will embrace this idea that certainty is elusive, and therapy works but sometimes for reasons that are simply outside of our understanding. I understand that you've also been doing work with foreign distributors so I'm wondering what that looks like and what are some of the challenges?
VY: To a great degree, we've been trying to take the valuable, rich library that we've created over the last 27 years and make it as widely available as possible. It started very slowly at first with VHS tapes and then DVDs, but once we got into streaming, it was a lot easier to get it out there widely and internationally.

a lot of businesses have pulled out from Russia, but it's not something I've struggled with too much because the therapists there want to learn
But obviously, not everyone speaks English, so we've partnered with some businesses and organizations overseas to translate our videos and make them available. We have distributors in China, Italy, Greece, Russia, and a couple other countries. Typically, they've simply translated our videos with subtitles, but the Russians have been dubbing them using voice actors as well and so it's pretty simple in that sense, but there are unique challenges.

Our Russian distributors, not surprisingly, are having incredible challenges given the war and the boycotts. We were speaking with them yesterday and they’re actually moving to Georgia, the country, not the state, and we're finding ways to advertise, get payments, have money transferred to Georgia, and then sent here. At least that's the plan.

And with that, there's the potential ethical concern. Obviously, a lot of businesses have pulled out from Russia, but it's not something I've struggled with too much because the therapists there want to learn. They’re certainly not responsible for Putin's madness and butchery. I feel pretty clear that if we can find a way to continue to offer our videos to Russian therapists, that's a good thing.  
LR: That's interesting. I was going to ask you about possible ethical concerns and conflicts, but when you couch it in the context of therapists, whether in Russia or China still want to learn, you are providing a needed service. The therapeutic skills that these therapists will learn because of our association with them will help the citizens of these countries who have access to therapy. I don't know how widely accessible therapy is, however.
VY: Right. It reminds me several years ago, we had an inquiry from some Iranian therapists who wanted to publish our videos there. Let's just be upfront, in smaller countries like that, it’s not really about making significant profit. They’re relatively small markets. But it’s more just wanting what we’ve done to be viewed and used in training therapists. It turns out they were on the list of nations that the US does not look favorably upon. We finally figured out how to apply to the US State Department to get permission to have our videos translated and sold in Iran. But, after about a year and a half, we got a one-page letter that said, “Sorry, no!”
LR: It’s interesting with regard to Russia and Ukraine and the Middle East, that some of the contributors to our websites, some of the folks who write blogs and articles are doing so from those places about some of the challenges of delivering therapeutic services to people who are directly impacted by the war and related political tensions. So, I can see the benefit of partnerships with some of these entities. I also see the ethical concerns. Are there any other challenges when translating therapy into different languages considering that much that occurs in the therapy space is non-verbal? 
VY:
in Russia, they're using voice actors to dub our videos, apparently because that's quite common there as well as in other countries
As I said, in Russia, they're using voice actors to dub our videos, apparently because that's quite common there as well as in other countries. I was concerned about that. It’s so important and that's one of the reasons I started producing videos in the first place—to capture the non-content information, like body language, facial expression, tone of voice, inflection, and all that. I was concerned that a lot might be lost or missed. However, they've assured me that their actors are capable to a remarkable degree of mirroring that of the recording. Since I don’t speak Russian, I’ve got to take their word for it that they’ve done a good job. But they typically offer both, the option to listen to the dubbed version and/or subtitles.

Well, if it's a good translation, then it should work and that's not my area of expertise but just a little example. I recall looking at one of the transcripts initially done in China many years ago be one of our distributors. They were translating some discussion with my former teacher and mentor, James Bugental, who was referring to growing up in the Great Depression and the ways that impacted him in terms of his attitude towards money. It was quite a traumatic thing for that generation.

I came across the transcript, and I don't recall how I did it, because I don't speak Chinese, but somehow I became aware that they referred to the Great Depression, the historical event, as major depression, the psychiatric diagnosis. So, you have to have good translators. Language is very nuanced.

With our Chinese distributor, they're used to presenting videos in more of a weekly webinar format, so they've taken our videos and chopped them up into 30-minute segments that they offer once a week. They’ve wanted to add some live Q&A to some of our videos. For example, we have a popular course with my father, Irvin Yalom, “The Art of Psychotherapy,” and I've done some live Q&A even though I’m not him. I know the content well, so I’ve been able to answer some questions from the Chinese students that hopefully helps make it more understandable to them.  

How I Built This

LR: All meaningful ventures such as creating Psychotherapy.net have an origin story, so I think our readers would be interested to know yours.
VY:
I had the chance to study in-depth with James Bugental, who was a real master psychologist, psychotherapist, and teacher
After I completed my doctorate in psychology, I had the chance to study in-depth with James Bugental, who was a real master psychologist, psychotherapist, and teacher. I felt in many ways that my education or training as a psychotherapist really commenced with him. There was a group of us who learned from him in yearly five-day retreats, after which I formed a monthly consultation group with a smaller group. I call him a master because of his skill and dedication to the work and his thoughtfulness in teaching others.

As part of his work, he often demonstrated various aspects of psychotherapy, including doing demonstrations with us, either through role plays or with those of us who wished to be able to explore our own personal issues, particularly as they impacted our work as psychotherapists, which it always does, of course.

For several years, we kept saying “We needed to get this guy on tape” for the benefit of those around the world who haven’t had a chance to work with him personally. And at some point, I had the great realization that he wasn’t getting any younger. He was 80 years old, so a buddy and I recruited a couple of volunteer clients and secured the services of a videographer to record him doing two sessions with two clients.

Like many ventures, we didn’t really have a goal in mind at that early point
So, we created a videotape, VHS, which was an initial venture in crowdfunding. We actually snail mailed his mailing list of about 200 folks saying, “Would you be willing to purchase a copy of this videotape to help us in our production?” We raised a few thousand dollars, which got us maybe halfway there to the costs, chipped in some of our own money, and ended up producing a videotape.

Like many ventures, we didn’t really have a goal in mind at that early point. It was not my plan to start a business. I just wanted to make a tape and ended up going to the Evolution of Psychotherapy conference, getting a booth there selling some of these and some other videotapes. One thing led to another after that. But that’s the short version.  
LR: If I were to magically transport myself to that Evolution of Psychotherapy conference and interview that guy in the corner with the booth and the VHS tapes and asked him, “Have any idea where this thing’s going?” or “Do you have your next master in mind?” what would he have said?
VY: It was very exciting because Jeff Zeig, who runs those conferences, was kind enough to send out a letter to other speakers telling them that Victor Yalom, the son of Irvin Yalom, was going to be selling some tapes, and if others had some to contact me. I ended up getting a small collection of videotapes, including some group tapes of my father, and pricing them much lower than they were otherwise available, at the price of a textbook or a professional book. Not some of the very high-cost textbooks that we see today. 
  

There was tremendous demand and excitement, so I realized I was onto something. Now recall this was 1995, right at the birth of the internet, so if you were a professor or a therapist wanting to get or see therapy in action, it was very hard to do. There was no YouTube. There were no online courses. And the few videos that were out there were hard to track down. 
 

I realized I had found an untapped need
At that point, I realized I had found an untapped need. I’m not a trained businessperson, but I did learn a bit over the years, like when folks are pitching business ideas now, one of the things they think about is what problem are they solving? In looking back, I was solving a problem that I had experienced in graduate school. Up to that time, I had hardly ever seen a therapist do therapy, and I thought, “This is crazy.” So, I clearly felt there was something there. 

LR: So, an unintended pioneer in a market that didn’t yet exist. A venturer without capital. Aside from the technological savvy that you had to acquire along the way, were there any major obstacles in accessing the masters or getting people to sign on to this “little engine that could?”
VY:
What was more surprising was that clients were and still are willing to be on camera and reveal personal things about themselves
I think I’ve been pretty fortunate. Perhaps my enthusiasm has carried me quite a long way, and honestly, sharing the last name of my father certainly opened some doors for me. I can’t say that was a great benefit in what I was doing at the time, which was doing private practice. Certainly, name recognition is nice—and has some downsides as well—but nobody refers patients to you just because you have a famous last name. But in terms of getting legendary clinicians to return a phone call or be willing to trust themselves with me to make a recording of them, I’m sure that helped.

What was more surprising was that clients were and still are willing to be on camera and reveal personal things about themselves for the benefit of having the opportunity to get some free treatment by famous therapists, as well as contribute to the training of our field. Of course, not all clients are willing to do so, but every time we’ve wanted to produce a video, we’ve been able to find clients who are willing to bare their souls to a wider audience. I’m always grateful for that, and also feel protective of them in terms of wanting to carefully screen them to make sure that they are comfortable with the types of things that might come up and be willing to edit out material that just felt too sensitive, even if they were willing to share.  
LR: That’s an interesting perspective because in Narrative Therapy, one of the goals is to help the client assert expertise over their own life, and one aspect of that expertise is giving clients the opportunity to teach other clients through written narratives or through videotaping. 

I hadn’t thought until you just mentioned it how much value, over and above whatever benefits accrue to the audience of these videos, the clients might reap in being with a master, and how putting themselves out there might give them an opportunity to share in some way beyond the isolated room of therapy, and even truly benefit others who might be reluctant. 

VY: I feel, although I don’t know this for a fact, that some of the clients with whom we’ve worked obtain a sense of advocacy from their participation, particularly when they are part of an underrepresented population, for example, a military veteran or an African American client. We recently published a video series on counseling African American men. You know because you were a part of that. 

I strongly suspect that part of the clients’ motivation in that series was, “I can help normalize this therapy process for African American men who have certain struggles often related to racism, and I want to encourage others who may have similar struggles as me to get therapy and to train therapists in how to better work with this population.” So, I suspect there’s some sense of advocacy and caring that therapists get the best training possible to treat folks that are similar to them in whatever characteristics. 

LR: Having well over 300 video titles, how has Psychotherapy.net kept pace with the expanding demographics that psychotherapists serve?
VY: Just to be clear, yes, we do have over 350 titles now, but we have not produced all of those ourselves—maybe a third of those. The rest we’ve found by going far and wide looking for videos that were out there but, in many cases, not widely available. 

I made a conscious effort starting several years ago to produce videos with both therapists and clients of more diversity
One case always stands to mind. I made a video with Natalie Rogers, art therapist and daughter of Carl Rogers. At the end of the production, we were filming in her house, and she brought out a shoebox full of old VHS tapes and DVDs for me to look through. She entrusted me to take them home, and I reviewed them. Some were home recordings with poor video or audio quality. But I came across one excellent interview of him, professional quality, and finally tracked down that this was produced in Ireland by RTE, I believe it stands for Radio Television of Ireland. Lo and behold, they had the original master in the vault and managed to work out a deal so we could distribute it, so I recorded a new introduction with Natalie. That’s a little aside just to state that we haven’t produced all the videos we offer. 
 

But we have a legacy of titles. And I realized some time ago that we were, not surprisingly, overrepresented with master therapists. Let’s take out the term master therapists, but with White male therapists and Caucasian clients. So I made a conscious effort starting several years ago to produce videos with both therapists and clients of more diversity. So, we’ve been doing that, but I have a lot of catch-up to do. 

LR: In this era of YouTube and TikTok, the consuming public seems to crave products that pack their punch in shorter bursts. Do you see that as an obstacle to your goal at Psychotherapy.net of portraying therapists doing the real and often laborious work of therapy?
VY: It’s a balancing act, indeed. Several years ago, we did a focus group with some of our customers to try to better understand their needs, and that was certainly one of them. Therapists told us they may have a 30-minute gap in their schedule, or they may have a cancellation, and your typical videos of one or two hours in length, often showing full sessions of therapy, didn’t fit that particular need. So, we launched a collection of videos called “Mastery in Minutes” that are 30 minutes or less. They are at times new productions, at other times excerpts of our longer videos with some additional introduction or discussion. 

So, we try to meet both needs. We do try to offer shorter videos, and our longer videos are broken up into chapters. We have some very long courses that might be 6 to 10 hours, but they’re broken up into shorter chapters. 
 

One of our productions I'm most proud of, Emotionally Focused Therapy Step by Step, is the most ambitious project we’ve ever done
One of our productions I'm most proud of, Emotionally Focused Therapy Step by Step, is the most ambitious project we’ve ever done and frankly, I think that anyone has done. We filmed over 100 hours of EFT sessions with six couples and four different therapists over a year and a half, edited that down to about eight hours of sessions and a few hours of discussion and commentary. I have to give my wife, Marie-Hélène Yalom, our Senior Director of Strategy and Product Development, a lot of credit. While she’s not a therapist, she’s learned a lot about EFT and painstakingly edited this down with Rebecca Jorgensen, the main therapist featured in this project. 
 

Obviously, we don’t expect someone to sit down and watch that all at once. So it’s broken down as the title implies, step by step, into many small skill sets, and EFT, for people who know, is broken down into steps and stages. So, you can watch our longer videos in shorter chunks and skip from chapter to chapter. 

LR: It sounds like a real challenge to balance the demand to satisfy the customer but remain faithful to the practice of psychotherapy. From an insider’s perspective, I think you’ve done a nice job of that balance, but I’m a bit biased. 
VY: Yeah, it’s a tension that exists in our field and in many aspects of society, people want short-term fixes, quick fixes. People want short-term therapy. Some therapists promise that. Some approaches promise that, but whether they’re able to fulfill that promise? That’s debatable. I think at times you can convey some powerful ideas in a short amount of time. But to master them, like anything, takes—
LR: Hours….
VY: Dedication. Practice. Maybe some luck, or the right circumstances with the right clients who are ready to make some changes. Other times it’s painstaking, and you may work with a client for years and not see a lot of changes but nonetheless, they may benefit greatly from having support.
LR: How have you evolved in your approach to interviewing the masters over the last several decades?
VY:
I’m able to be myself more and reveal more of myself in all aspects of my life. I believe that shows up in doing interviews
I think it parallels my development as a human being, which is not an unusual progression in that I feel more comfortable in my skin, have more confidence that I have something to offer, and have come to accept parts of myself that I felt uncomfortable with or ashamed of not as only part of who I am, but that I like and feel proud of. So, I’m able to be myself more and reveal more of myself in all aspects of my life. I believe that shows up in doing interviews. That hopefully shows up in how I do therapy, how I relate to my friends and loved ones.

Specifically, in interviews, I feel more confidence that I know a lot about therapy. I have to be a jack of all trades to know a little bit about different techniques and approaches as I’m producing videos of various types. I don’t have the academic background like you do, and don’t keep up as much with the research, but I feel I know enough to ask questions and engage in dialogues that I hope are informative to our viewers and entertaining to watch in the sense of seeing the discussions and the therapy sessions, which are typically featured in our videos as being alive and representing the best of humanity.  
LR: One of the qualities of your interviewing style, which I assume filters into your therapeutic style as well, and perhaps into your personal style, is that you don’t seem afraid to ask hard questions. You’re clearly willing to put someone on the spot in search of the most real they will allow you to have access to.

And that, to me, suggests a certain degree of confidence, and also an unwillingness to accept what’s offered as expertise without proof of that expertise. So, that’s just sort of a side comment for those of who will venture into this interview, which will probably take more than five minutes to read. I think it’s as important to watch your style of interviewing these masters, and the way you hold them accountable for their presumed expertise, rather than just fawning over these masters.  

The Art and Artistry of Psychotherapy

LR: Most of your audience “knows” you through the interviews you’ve done with master therapists and through the cartoons you create for the site, but they likely don’t know that you also work in paint, metal, and wood. I’m wondering how this continual drive to express your creativity has manifested in your own identity and practice as a therapist?
VY: Interestingly enough, I didn’t grow up doing things I considered artistic, certainly not in the visual arts. This all started at a workshop with my mentor, James Bugental. I have a hard time sitting still and listening, so I would draw. I was drawing little stick figure cartoons, one of which eventually evolved into a cartoon. It was a stick figure of a cactus laying on a sofa saying, “Well, I didn’t come from what you would call a touchy-feely family.” 

My drawings were literally stick figures. And when I created the website, I had an idea to put a few cartoons up there, so I hired some people who knew how to draw and took these ideas and made cartoons out of them. And then at some point, an ex-girlfriend of mine said, “Well, you have a very primitive drawing style, you should draw them yourself.” So, I started drawing my own cartoons, and that led me to taking a painting class, and as you mentioned, I now do metal sculptures. But this all started maybe 20 years ago when I was about 40. So, I credit Psychotherapy.net with helping me to discover some activities that bring me a great deal of pleasure. 
 

increasingly view therapy as a creative enterprise
In terms of your question about how that may impact my therapy or show up in my therapy, I increasingly view therapy as a creative enterprise. I grew up in an academic family. My parents are writers. I’m taking another little aside here, but I always had an interest in or fascination with the business world but was very much an outsider, and back then, you know, when I graduated from college, you couldn’t start a business as you can today. If you wanted to work in the business world, you worked in a Fortune 500 company. I tried and I was fired. I failed miserably. 
 

And in the process of creating Psychotherapy.net, which was just a side hobby for many years while I was in full-time practice, I came to realize that building and growing a business is the ultimate creative enterprise. I had an idea to make a videotape, I took that idea and created something from it, and then that evolved to something else, which evolved into something else. 
 

And now here, you and I are having this interview on a technology that didn’t exist when I started this, so getting finally to your question about psychotherapy; it’s an extremely creative enterprise, just like this conversation. A client comes in and says something and you react, you have internal reactions, and then somehow words come out of your mouth and you say something, and it goes from there. 
 

You don’t know what’s going to happen with what you do with them and what’s going to happen with their life. You try to adapt what you do and what you say in a way that’s going to be helpful. Certainly, there are certain approaches that give you more structure or guidance, and those can be critiqued as overly manualized or cookie-cutter, but ultimately, in my opinion, if you’re going to do work that’s at all meaningful and helpful, you need to find a way to enter their world and to do so in a creative and imaginative way. 

LR: And that goes back to what you were saying before in terms of your own personal evolution, becoming more comfortable with who you are in your own skin, warts and all. I think therapists are most effective when they are most genuine and when they’re most vulnerable, and they invite themselves into a co-creative experience with their client. That’s evident in watching you work, at least in the interviews.

You have taken what I consider a heroic step, as you recently transitioned from the man behind the camera to the man in front of it. You did part one of an experiential teletherapeutic interview with an Italian woman. I wonder what it took for you to put the director’s hat down and step in front of the camera and, in a sense, expose yourself to your audience in a new way?  
VY: I feel very fortunate that I had a chance to study with quite talented therapists like James Bugental and, of course, learn a tremendous amount from my father, and then in the process of creating other videos work with and get to know Sue Johnson and Peter Levine and Otto Kernberg and Reid Wilson, and many others. Some I had more contact with and thus learned more from, and others less. 

I feel reasonably confident that I have some things to offer myself and some important things I’ve learned that I don’t think are widely taught
And over the years, like I think any maturing therapist, I have been able to integrate and internalize that into my own style of working to the point where I feel reasonably confident that I have some things to offer myself and some important things I’ve learned that I don’t think are widely taught. 

LR: Such as?
VY: Two things come to mind. From Bugental, some specific techniques to help clients more vibrantly explore their internal world, their subjective experience in an alive and present way versus just talking about themselves. In particular, he taught some specific techniques as well as an underlying philosophy, and numerous ways to deepen that exploration. He suggested that therapists often encounter what he referred to as resistance, which can be a confusing term. Another way of thinking of it is that we get stuck in our ways, whether you call them defense mechanisms or just modes of coping or ways of being.

As we know as therapists, it’s hard for clients to really change the way they adapt to situations even when they aren’t helpful. So, we can help clients explore themselves, but often they reach a wall or there are restrictions in their ability to explore freely, and those could be that they intellectualize, that they shut down, that they focus excessively on pleasing you and the people around them and have a hard time accessing their own experiences and needs. So, in the process of getting them to do this internal searching, as he called it, you hit these roadblocks. He taught ways to help identify and loosen up those roadblocks; that might be a way of putting it. So those are some things that he taught me that feel very vital and powerful, and I don’t think are widely known.

with the advent of online therapy, it's been much easier to make recordings of not just one session, but longer-term therapy
And my father writes a lot about working interpersonally in the here and now between client and therapist in a way that I haven’t seen discussed much in other forms of therapy. How do you use the here and now of the therapeutic relationship? How do you work with that in a way that’s beneficial to the client?

So those are a few ideas that I feel are important and I don’t see discussed or represented in most of the types of therapies that are generally taught. Now, there are exceptions to that, but I feel compelled to teach them. And I’ve been mulling over this for several years now. And finally, with the advent of online therapy, it's been much easier to make recordings of not just one session, but longer-term therapy. I’ve just completed the course of seeing a client for 18 sessions, which we recorded, and I’m at the beginning stages of producing a course that will include excerpts of these sessions, and hopefully of some other colleagues as well, to teach some of these ideas.   
LR: You’ve mentioned James Bugental numerous times as being historically and personally influential in your own life’s work. So, I want to ask you, Victor Yalom—perhaps you haven’t thought in these terms before, but do you see yourself as an influencer?
VY:
I’m proud of what we’ve created with Psychotherapy.net, and I think we’ve done something useful and I’m certainly part of that
IOver the years running Psychotherapy.net, we’d get phone calls and emails, and sometimes when I’d answer the phone, I would get comments like, “Oh, I can’t believe I’m talking to Dr. Yalom,” and I always assumed they were confusing me with my father.
LR:  would never do that. [Note: LR actually did this when first applying for the Editorship]. 
VY: And many times they were. But since you asked, I can’t resist responding from time to time to customer emails. I find it helpful to keep my finger on the pulse of what’s happening there. And occasionally I do get people who know me from the videos I’ve made. Our videos are widely used in universities in the US and around the world, so it’s fair to say that I’m proud of what we’ve created with Psychotherapy.net, and I think we’ve done something useful and I’m certainly part of that.

The Long View

LR: As someone who has had a front seat to the evolution of the field of psychotherapy over three decades, how do you think the field has changed on your watch? Or more specifically, what tensions in the field have you noticed?
VY: It’s really hard to say. I remember when I just started grad school, Nick Cummings, who started the California School of Professional Psychology, and hence the whole professional psychology school movement (we have an interview of him on our site), gave us a rousing lecture about how private practice is dead. This was in the late 80s, and that hasn’t come to pass. 

In terms of approaches, CBT and other so-called evidence-based approaches are being taught much more widely. I have concerns about that. I think that yes, we want to do therapy that’s effective, and yet we seem to have traded on the idea that evidence-based treatment somehow defies this entire other line of valid research showing that the most important elements of change are the therapeutic relationship and client factors. 
 

The research consistently shows that one approach is not better than another approach
The research consistently shows that one approach is not better than another approach. And that may be just a research limitation—there are so many complexities and variables involved. But it’s clearly easier to research treatment methods than relationship variables, and there’s more funding available to research certain types, so there may be more data showing that those approaches are effective, but that does not mean that other approaches are less effective. 
 

So I don’t know what the answer is. I’m not involved in policy making or in formal training programs. But I am concerned about the narrowness or limitations that seem to be taught in many of the clinical graduate programs that students are being trained in. 
 

There are obvious other big changes in the field, the most striking of which is the move to online therapy that accelerated with the onset of COVID. And that’s never going to go back to fully in-person, though it’ll be a hybrid model. I think in many ways, it’s a good thing. It’s going to increase accessibility. It’s going to increase availability. 
 

I continue to do a group that moved online. While I was reluctant to do so initially, it allowed people who have moved or are on vacation or in another town to continue to be in the group. So, it’s better in that way, but you do lose the vitality of the in-person group experience. 
 

We all know of these other changes, app-based therapy, chat therapy, different pricing models, etc. There are problems with many of them, the reimbursement rates for therapists are quite low. Does chat have a useful place in therapy? The good thing, I think, is that it’s loosened up this historic and restrictive idea that therapy should be once a week in the office for 50 minutes, which came out of the idea that people have to get in their cars every day and drive to the office. Well, you know, I was guilty of that as well, in having our staff work primarily in the office. Suddenly we realized, as with all our assumptions, that doesn’t need to be the case. 
 

Therapy, like most every other business, has moved online and is doing just fine. So, in terms of therapy, what’s the best way to do it? Can it be fully online? Can you, when possible, combine online with in-person sessions? Should it be every week for 50 minutes? Should it be some more fluid model? I mean, for clients in crisis, why not meet for 90 minutes or two hours, and why not be able to have email or text during the week? Then you have to come up with different pricing models for reimbursement. But surely, we’re not going to go back to once a week in the office for 50 minutes, and I think that’s a good thing. 

LR: Traditional models have to be challenged and evaluated on a regular basis, or else they just become vestigial.

As we near the end of our time together and this journey you’ve taken us on, I can’t help but to reflect on the passage of time since I was in graduate school and what I have witnessed. And maybe it’s just a function of my getting older, but are therapists getting younger? It seems that therapists are getting younger and younger each day.  
VY: It’s incredible.
LR: They’re getting master’s degrees at 22 years old and within a year, and at the cost of sounding jaded and cynical, they have business cards advertising that they specialize in working with children, adults, and the elderly.
VY: I don’t know if people even have business cards anymore.
LR: Right. We have websites. It just seems that the entire field, both therapists and clients, if not society, is so much more restless, so much more impatient, and as you said before, hungry for quick change. Everybody’s an expert. There are a thousand books out there, 18 ways to this and 17 ways to that. How will Psychotherapy.net survive that seemingly insatiable hunger for more, faster, shorter, and sexier? What will be the secret to your survival? 
VY:
as many of the masters die off or have died already, we try to find clinicians who are doing good work and try to capture that work on camera
I’m not worried about that. I think we just have to keep producing relevant, good content, and
as many of the masters die off or have died already, we try to find clinicians who are doing good work and try to capture that work on camera. That’s what differentiates us from most of the competition out there. 

Most of the online training seems to be done primarily by talking heads, lectures, webinars, and it just seems crazy to me that this is the way training has traditionally been done in our field, reading books, talking about therapy. In every other field, and I’ve said this over and over and over again, whether you’re a plumber, a dancer, a lawyer, or an architect, you learn by watching others do their work. I mean, you have to study and know the basics, but you learn by watching other masters doing their work, your bosses. 
 

You’re in court. You’re in second seat in a trial, and then your bosses are watching you do the work and giving you feedback, giving you coaching. Hopefully, constructive feedback. So, that’s kind of the essence of what we do, which is to show excerpts of therapy in action and explain why we’re doing it. Now, certainly, we’ll adapt. We’d like to do some live events, live webinars, and do these interviews. I don’t know what we’ll be doing, exactly. People talk about gamification and interactive video. I haven’t seen much of that yet, at least in our field, that’s useful. So, I’m not worried about that. 
 

I think the great thing about our field is that life experience helps
In terms of your thing about therapists getting younger, well, obviously, there’s partly a tongue-in-cheek thing going on there, because we’re getting older. I still have this little thing going back to Transactional Analysis, kind of a one-down stance where I still feel like I’m the kid in the room. I’m often surprised, I may be emailing people, I get on a Zoom call, and “Hey! You look so young.” I’m still kind of assuming that I’m going to be the youngest. 
 

But I think the great thing about our field is that life experience helps. Yes, you’re more in touch with young students, or have been as a professor for many years, but it’s a great profession for people to go into as a second career. If you start doing this when you’re 30 or 40 or 50, what a gift that you know something about life, having worked in other fields, having children, having a family, having suffered losses that invariably occur. So, you do what you can with the resources you have, and hopefully those grow over time. 

LR: Kicking and screaming in some cases. I think that’s it for me for now, Victor. Do you have any last thoughts or questions you want to ask me or reflections on how our time together went for you?
VY: It’s been a pleasure working with you over the last several years, Larry. In terms of this conversation, what I’ve tried to do is to respond in the moment to thoughts or feelings that come up as we’ve been talking.

I’ve done a number of these interviews, we’ve been on podcasts, and I just realized it’s easy to start telling the same stories over and over again. It’s an interesting phenomenon. And if you think about therapy, it’s easy for clients to do that. They tell a story about the losses they’ve had or the disappointments they’ve had, and it’s important for them to convey that to you. But as Frieda Reichmann has allegedly said, “Patients need an experience, not an explanation.”

It’s strange and honorable, and at times a captivating and rewarding profession to be able to sit with clients and enter their world
I don’t know if I’ve said anything new. Hopefully, I’ve conveyed some ideas that someone will find interesting. As I reflect on our conversation, the one thing that stands out is when you asked me about my own evolution and I talked about becoming more comfortable with myself and things that I was uncomfortable with, and I used the words “ashamed of.” That felt like one moment where I said something I don’t think I’ve said before.

I’m sure it’s true for all of us. We have things about ourselves that we don’t feel good about or feel ashamed of or feel vulnerable around. And it’s also true that those, in general, for me, are much more contained and more in the past, and I’m grateful for that.

As I say that, it makes me think about the work of a therapist and the work we do with clients to really cherish and embrace the idea that everyone has this unique world inside of them, and sometimes that world is extremely painful and chaotic. Sometimes that world is just chugging along and doing okay, and sometimes that world is expansive and exciting. It’s strange and honorable, and at times a captivating and rewarding profession to be able to sit with clients and enter their world and see what help we can be to them in navigating their life’s journey.  
LR: From my perspective, and as I prepared for this interview, I was acutely aware that our relationships these past five years have evolved. And as I became more comfortable in my space in our relationship, I’ve come to feel more confident, not just in my role as Psychotherapy.net’s Editor, but also in my own skin. I think every good relationship, whether it’s therapeutic or not, is a growth opportunity, whether it’s inside of a therapy room or not.

And I wasn’t looking for this interview to be a growth opportunity per se. I wanted to offer you something interesting; how do I ask interesting questions when you’ve been asked so many similar questions before? There was a part of me that wanted to ask interesting enough questions to interest you, to please you. I wanted, and perhaps still do want, to be interesting, relevant. Perhaps even more so after having retired from the university. I wanted to honor what you’ve done, and I wanted to also provoke you when I could without unnecessarily doing so. I wanted to create, I guess, as in therapy, a safe space where sharing could happen.

This was different from some of the other interviews that I’ve seen conducted with you. I sensed an even greater level of vulnerability, especially in that comment you made about shame, and I was very impressed with your willingness to share that. So, before we sign up as the first two members of the mutual admiration society, I’ll say goodbye and thank you again for welcoming us into your space.  
VY: Well, thank you very much, Larry. It’s been a wonderful and enriching conversation. 

What Root Canal Surgery Taught Me About Being a Therapist

Although I don’t have a full blown case of dental phobia, suffice it to say that I wasn’t looking forward to my root canal surgery that morning. I maturely prepared for the morning’s activity by queuing up a psychotherapy podcast, thinking that listening to it would distract me from the unpleasant sounds and smells of the offending tooth being drilled. While the endodontist had previously assured me that I would feel no pain, my eternal skepticism left me in doubt.

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As the procedure progressed, I found it increasingly difficult to relax—if relaxation is even possible during a root canal. My garbled responses and feeble hand gestures were futile attempts to communicate with the surgery team, and it quickly became clear that my brilliant distract-by-podcast plan wasn’t quite as practical or effective as I had hoped.

So I removed my AirPods, and without a conscious choice, found myself turning my attention inward, focusing on my bodily sensations, and trying to relax as deeply as I could. Although I consider myself fairly attuned to my somatic being—and I use that attunement in my therapeutic work—the length of the procedure and its intensity motivated me to increase and deepen my level of focus.

I first tuned into my breathing, and then into what I can best describe as “energy flow”—although as I write this I worry it will sound a little too “woo-woo.” But whatever one wants to call it, it is something I regularly experience quite viscerally: the sense of energy flowing through my body, often stopping or disappearing at certain locations, such as my waist or hips when seated, but at other times like a creek which goes underground only to resurface later, reappearing in my calves or ankles.

I attended to this current of energy, noticing its ebbs and flows, and its associated sensations: pleasure, tension, openness or closedness, as well as the degree to which I was fully immersed in the experience. Then I began to have images and associations, most particularly related to table tennis, a sport which I’ve been playing for a few years (switching from tennis after developing tennis elbow) and had just played the previous evening at a local club. I’ve been getting coaching from an elderly Salvadoran man who played on his national team half a century ago, and am struggling to take the nice, relaxed forehand topspin shots that I can occasionally execute during our practice sessions and bring them into the matches at our club, only to find myself tightening up during my stroke and hitting the balls into the net. Yet as much as I tell myself that the stakes couldn’t possibly be any lower—what difference does it make if I win or lose one of these matches?—I find it extremely hard to change these habits. And there I was, in that chair, trying to do pretty much the same thing at the receiving end of the endodontist’s drills, picks, and pokes—focus, relax, let it happen.

And here my mind goes off in a number of directions. First, how hard it is to make any changes, and how the essence of who we are is so embodied. Think of anyone you know, and then how they move, whether it’s walking, dancing, or doing one sport or activity. If you see them again 10 or 20 years later, you can probably recognize them just by these movements alone.

And then I think about how we as therapists receive just about zero training in attending to the body, both our own and those of our clients. Sure, we may have been taught at one point how to lead a client in a relaxation or body-focused mindfulness exercise, but that’s likely about it. That’s barely scratching the surface. I realize that in recent years I’m much more attuned to my own bodily sensations when I am doing therapy. Sometimes it’s in the form of an emotional response in my heart or chest or throat, which I assume to be some form of empathic resonance. Often I share it with my client, not as a definitive statement, but merely as an observation, often with a question such as “I notice I feel some emotion swelling up in my chest; am I picking something up from you?” Other times I don’t share it but make a mental note for later consideration. This may take the form of something like, “Hmm, I find myself feeling ___________ (fill in the blank: softer, more vulnerable, tired or restless) with this client and wonder what might be happening between the two of us.”

There are indeed various somatic-oriented “approaches”—but these are far from mainstream, or from being taught in most of the grad programs which focus on “evidence-based” therapies. But there is no firewall between mind and body, and it’s patently absurd that therapeutic approaches should be Balkanized into separate fiefdoms: cognitive vs. emotionally focused vs. somatic. One hears about integration and flexibility as being hallmarks of mental health; if so, we therapists and our battles between theoretical schools aren’t doing a very good job of modeling this.

As I finish this blog a few days later while waiting in the San Francisco airport for our flight to depart after a four-hour delay due to leaking hydraulic fluid, I am grateful that this glitch was discovered on the runway before takeoff. I check into my body and feel the impending relaxation that comes with vacation, despite the false start on the runway. My shoulders are relaxed, my ankles warm, and I feel the energy flowing despite a slight constriction in my crossed legs. I notice a slight sadness, or perhaps melancholy, but am not sure what that’s about. Maybe I’ll sit with that a bit and see what I discover. Or maybe it will just fade away and remain a mystery.

Fellow Travelers During the Coronavirus Pandemic

My father Irvin Yalom used the term “fellow traveler” to describe an existential take on the therapist–client or doctor–patient relationship. Inherent in this is the idea that we are all in the same existential soup together, including the fact that we are all mortal beings, and struggle with the same fears and anxieties. Yes, we as therapists have certain skills to help our clients navigate the vicissitudes of life—but we ourselves are in no way immune to them! We struggle along with our clients, dealing with family traumas, relationship breakups, financial stress, and a quest for meaning.

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The history of our profession, starting with Freud—a neurologist by training—in Victorian Vienna, has contributed to therapists being separated from our clients. This is true whether we consciously adapt the psychoanalytic blank slate model, or the various iterations which have filtered down into other approaches with codewords like “boundaries.” These constructs can be helpful—in moderation—but tend to separate us from our patients, and make us the “experts,” as if we are somehow above the fray.

One thing this pandemic makes clear is that therapists do not live in a privileged world. We are in the exact same situation as our clients: fearful for ourselves, our loved ones, and the world at large. We are worried about our health, and our financial security, and are rocked by the unchartered waters we are collectively sailing through. We don’t know what tomorrow or the next day will bring, and this uncertainty is extremely unsettling.

If indeed we are fellow travelers, then some will ask: “How can we help our clients if we are struggling with the same things they are?” This is a serious question, and a good one—but it assumes that we must somehow have overcome our issues or those inherent to the human condition in order to be of help. Somehow this hearkens back to this idea in psychoanalysis of the “fully analyzed patient” or other counterparts found in religious or self-help systems where someone achieves enlightenment, fully resolves their conflicts, or some other such silliness.

Yes, there are some folks who seem to have a good perspective on things, usually emanate kindness and ease, and generally seem to navigate life with equanimity. And there are others who seem to bathe in a state of perpetual psychological torment. But life is fluid, and no one is fully immune. Take a happily married, seemingly secure individual, have their spouse fall sick or die, have their economic security or physical security torn apart by a virus or a war or a revolution, and see how he or she fares. Most will not do so well.

But I digress. Getting back to the idea of fellow travelers…there is nothing like a pandemic to put us on equal footing with our clients! To even pretend otherwise, to not acknowledge to our clients that we are living on the same planet, that we are going through this epic crisis along with them, seems to me entirely disingenuous.

Simply put, we as therapists are not superhumans. The empirically validated truism that it is the relationship that heals still applies. And the relationship must be a genuine one, which I daresay isn’t possible with superhumans. We can’t and don’t want to be above the fray entirely—but when we are in our consulting rooms (or on our screens) with our clients, we must strive to be above the fray enough, for those 50 minutes or so, that we can put our worries aside and attend to our clients’ needs. We don’t even have to do this perfectly—we just have to do the best we can—to turn a phrase from Winnicot, we have to be a good enough therapist.

The basic principles apply: we are there to help our clients. Decisions about self-disclosure as always should be informed by what will best serve our clients. In general, it would seem that acknowledging that our lives are disrupted, that we are concerned, fearful or anxious about this pandemic is probably therapeutic, in the sense that it will normalize our clients’ experiences. For those that are quite isolated during this time, it adds to their sense of “we are all in this together.” Therapists often fear that self-disclosure may lead clients to wanting to inquire more and more about us, but that is rarely the case, as they are there to deal with their own anxieties. They just want to know that we are real. But should they want to shift the focus to ourselves, again we should keep the mindset of what is most helpful to them, and as always, attend to the process, not the content of their inquiries.

For example, you might say “I am appreciative that you are asking about how I’m doing; that shows the reservoir of empathy that you have, which is one of your great qualities. I’m getting by as best as I can, but it’s really frightening what is happening to the world.” And then see how they respond to what you say, and follow up with something like “How is it to be with me, and feel concerned about me? What reactions did you have to my response?” Or “I’m in a bit of a shock. I never imagined I’d live through something like this. And frankly, my work with clients like you is one thing that keeps me somewhat grounded; it helps me to know there’s something I can do to be of help.” And then again, wait, see how they respond to that, or ask them how your statement impacts them.

This is just one short example; this exchange would obviously vary widely among clients and therapists, depending on so many factors, including the therapeutic relationship, and the realities at the moment (Has the client lost her job? Does she know people who are sick, dead or dying from COVID-19?) And of course it’s not just one exchange; it might be a much longer conversation, or something the two of you return to as this crisis evolves.

We are fellow travelers. And we’ve chosen on this journey to be healers. Not witch doctors, not magicians, but psychotherapists, attending to our clients’ psyches. Clients may wish or even long for us to be the stabilizing force and voice of equanimity during these times of terror. And we certainly wish that for ourselves as well. Let it be an aspirational goal, but let us have self-compassion if we are all too human.
 

The $5 Snake Phobia Cure

On my way to the airport recently my Lyft driver asked my wife and me what we do for a living, so I told him that we produce training videos for mental health professionals. Sometimes that’s a conversation stopper; people say something like “oh, interesting….” and the banter trails off. But he didn’t miss a beat and told me he had seen a psychologist for three sessions, but the therapist said very little, and he stopped going. I thought to myself, “oh no, another client with a sub-optimal experience with a too-passive therapist.” Although he was quite chatty, I didn’t feel we had enough “Lyft alliance” for me to inquire about the reason for his consultation, but he then relayed a related story.

He told me he had experienced a severe snake phobia, so much so that he couldn’t even look at a picture of a snake. He also had a fear of being alone (join the club, I thought). One day he was with a friend in a touristy area, and spotted a man with a large snake around his neck, offering the general public the privilege of sporting his snake in a photo pose for a mere $5. Before his pre-frontal cortex was able to chart out a course on Google maps to his Broca’s area to articulate that this wasn’t a business proposition he was interested in, his friend snatched the snake and put it around his neck, and snapped a few photos.

Somehow this quick action threw a monkey wrench into his previously established phobic narrative, and he found himself touching the snake and liking the experience. Voila, phobia cured in a few seconds for only $5!

This reminded me of an interview I did a few years ago with the legendary Albert Bandura at Stanford, where he relayed to me his studies using systematic densensitization to quickly and effectively cure snake phobics. When I first heard about this, I thought “so what?”—I’d been in private practice for many years, treated hundreds of clients, and didn’t recall a single one complaining of a snake phobia, or any other phobia for that matter. But Bandura explained that the folks in his study were in some cases really handicapped by their phobia, for example: plumbers who were afraid to crawl under a house because of their fear. And so eliminating the fear really did have profound ripple effects in their lives.

Such was the case with the unnamed Lyft driver. He told us that this instant success at curing his snake phobia gave him confidence in other matters. He realized that the fear was all in his head, and that suddenly other fears lost their potency. His fear of being alone, for example: he realized it’s not such a terrible thing. This gave him the courage to walk away from a lousy relationship with his girlfriend, and he reported being happily single.

I’m not much a behaviorist, but examples such as this further convince me that it’s just plain silly to limit your “interventions” to whatever school or orientation you align yourself with. I know, I know…others will argue that fidelity to a specific model is important. I respectfully disagree. Success breeds success. If our Lyft driver can conquer one fear and this has ripple effects throughout his life, more power to him. He got great treatment for 5 bucks!
 

Reflections on Evolution of Psychotherapy 2017

Hard to believe, but it's been 22 years since I set up a small booth at The Evolution of Psychotherapy Conference in 1995 in Las Vegas, peddling my first videotape (yes, VHS) Existential-Humanistic Psychotherapy in Action featuring James Bugental, a teacher of mine who happened to be one of the presenters. At that time the Evolution folks (namely Jeff Zeig, director of the Milton H. Erickson Foundation, which puts on the conferences) was kind enough to contact the other faculty members, and ask them if they had any videotapes to sell, so I ended up having a small collection at my booth. Plus I managed to obtain some copies of my father’s video series on group psychotherapy. I ran an ad in the program, plain text, nothing fancy, which I recall started with this headline: “Yalom. Bugental. You’ve seen them here; now take them home.”

Honestly, I had no plans to start a business at all, I just wanted to sell some of the Bugental videos I had produced to make back my production costs. But we had an overwhelmingly positive response to our videos, and as is often the case, a business was inadvertently born.

Flash forward 22 years, and the Evolution of Psychotherapy Conference is still the event in our field. December’s conference had over 7000 attendees from over 50 countries. Initially every 5 years, then 4, and now the next one will be 3 years from now in 2020, it has been referred to as the Woodstock of Psychotherapy Conference, if you’re old enough to get that reference. Most of the presenters are….in fact sadly many of the granddaddies of the field (and a few of the grand dames) that presented at prior conferences are no longer with us (Rogers, Satir, Whitaker, Bowen, May, Haley, Ellis, Bugental, Lowen, Gendlin, and most recently Minuchin, just to name a few).

Still, many of the same faces and names were presenting, although some are really getting up there in years; Otto Kernberg, Erving Polster, Irvin Yalom and Aaron Beck are some that we hope will be back next time—but based on actuarial tables, we just can’t count on it. Plus there are some representatives from the relatively newer generation of therapists: Sue Johnson, Steven Hayes, Judith Beck and others.

A couple of thoughts: The title of conference, The Evolution of Psychotherapy implies we are evolving as a field. Sometimes I wonder. Given the total lack of family therapists from the current crop (a striking contrast from the early Evolution conferences), this would add evidence to what we all know, which is that family therapy is in serious decline. Suddenly it’s all about the brain…but we wouldn’t have a brain without families, just for starters. And as the attachment folks like Sue Johnson point out, without close connections the brain surely wouldn’t do too well at all (think Harlow’s monkeys). Are we really evolving as a field, or are we just coming up with acronyms for new branded therapies?

There was a greater number of female speakers in this year’s conference than the first conference in 1985, although they were still the minority—although the attendees were overwhelmingly female—eyeballing it I’d say well over 80%. I’m not sure that’s an entirely positive development, and unfortunately I think partly reflects the economic challenges in our field—and now another example of women being overrepresented in lower paying professions (at least compared to other professions requiring comparable education and training). Although women are typically the nurturers in our society, we need men who are compassionate and empathic as healers as well. And as for minorities…I count two in the roster: Derald Wing Sue, and Patricia Arredondo, both of whom were there to speak on multicultural issues in therapy. It will be nice when one day therapists of color are there to speak on issues other than how to do therapy with people of color. I think this says much more about our field and society than this particular conference.

Jeff Zeig and his crew know how to put on a show like no one else in our field. The energy and excitement at Evolution conferences is contagious, and one leaves with feelings comparable to ending a stimulating voyage, or theater festival, or 17 course dinner (not that I’ve partaken): filled, stimulated, tired and rejuvenated at the same time. Looking forward to 2020. If you haven’t been to a previous Evolution conference, mark this on your calendars. Based on actuarial tables, I should be there again.

Psychotherapy “Terminations” and Beyond

Often when I “terminate” with a client (what a horrendous term for the conclusion of a meaningful human encounter) I let them know that I don’t see therapy as some kind of permanent cure to the concerns that brought them in to see me. At best it offers some meaningful relief, and some expanded awareness and resources that they may draw on when they inevitably face future challenges.

I usually tell them I’d be happy to be of help in the future, whether seeing them again, or referring them to a colleague, often adding that I’d be delighted to hear from them with any update on how things are going for them. 95% of the time I never hear back, but of course certain clients run through my mind at various time. I may walk by a building that a client had done the architectural plans for. Or I am riding my bike, and I remember their joy in a bike tour they once took in New Mexico. Or a client springs into my mind for no apparent reason at all, and I wonder whether their marriage—that I had some role shepherding them into—gave them the love and sense of safety they craved.

And then there are those clients that I mark down on my inner scorecard as failures. Yes, I might have given them some support, maybe I helped marginally change the trajectory of their lives, but I felt that somehow I just couldn’t help them break through to achieve the types of changes that they desired—or I desired for them. How were they doing? Were they still as depressed as when we parted ways? Or worse…had they given up entirely? Committed suicide?

I notice that I hesitate before I type the word “suicide” as if somehow that reflects poorly on me that I’d even have this worry. Why the hesitation? Is it that I should be omnipotent, and never have clients, or even former clients that might commit suicide? Or is it that I shouldn’t admit that clients occupy my thoughts even years after I stop seeing them? Has the pernicious concept of therapeutic “neutrality”—one that we thought started and ended with psychoanalysis—become so rooted in our profession that we carry it with us without awareness? As if it’s wrong to care about our clients as actual human beings, as individuals!

There is one specific client that I do worry about from time to time—yes, worry whether he did decide to put an end to his tormented life—but I was somewhat reassured recently when I ran into a colleague at a conference whom I had entirely forgotten was the original referral source. She knew the client personally, and related to me that he was still alive, although still very much struggling day to day, but that she was grateful for the help I provided her friend. Given my feeling of failure with him, I was pleasantly surprised that my efforts were appreciated.

Just a few days ago I got an email out of the blue from a client I’ll call Penelope whom I saw several years ago. She said she just wanted to say hi, thank me for the help I had provided, and let me know that things were going well for her. She was a classical musician who was starting to achieve some success in her highly competitive field, and for the first time in a stable relationship.

I recall that the course of therapy was not an easy one—for the client, as well as for me. We all have our own tricks of the trade, some we like to think of as our own, or at least ones we’ve customized to fit our own personality. I like to work in the “here-and-now” when I can, drawing attention to how the two of us are engaging, with the idea that this will shed light on the client’s interpersonal relationships. Of course this is not a proprietary technique—I learned a great deal about this from my father—but I like to think that I have achieved some mastery in this.

In this case it failed repeatedly: Every time I asked Penelope how she was feeling towards me, she bristled, got angry, and didn’t see how this was relevant to her issues. I recall various responses on my part. One time I made an impassioned plea, relating her difficulty in trusting me to problems she was experiencing with a friend or co-worker. Or I would try to push back, again in the here-and-now, saying something like “I really sense that when I ask you how you feel towards me, it hits some sort of nerve for you. Can you tell me what is triggered?” Again, this got nowhere fast. Finally, I took this prized technique and stuffed it back in my toolbox where it belonged. Was that a failure? Or a brilliant realization that there is no one-size-fits-all in this work?

My memory is a bit hazy, but I recall we worked on and off for a year or so. I don't remember exactly how things ended, but it certainly wasn't one of those Hollywood therapy endings where her neurotic puzzle was solved, and I was left with a warm glow that I had performed my craft with precision. So thank you Penelope for being one of the 5% who let me know what has happened in your life. I go on faith that most of those I work with have some lasting benefits from our work, but it’s sure nice to hear it from you.

* * * * *

That was going to be the end of my musings, so I sent this piece to Penelope to make sure she felt comfortable with me publishing this (even though identifying details are changed). She wrote the following:

“I think that even though it made me pretty mad when you asked me how I was feeling towards you, I realize now that I was mad because that’s what I needed to work on. It took me a few more years to not get mad when people asked me stuff like that, but once I got more comfortable having conversations like that it was a lot easier for me to have close relationships.”

Wow! If I had known at the time that my apparent misfires would ultimately yield results, it would certainly have reduced my anxiety during the therapy. Would that have made me a better therapist? Perhaps not. Uncertainty is inherent to the process, and something we need to learn to live with. But how heartwarming it is to know now that my efforts with Penelope planted some seeds that are now blooming.

Wisdom from a Customer

One of the joys of running Psychotherapy.net is my interactions with customers. But of all the correspondence I’ve had over the years, this a recent exchange has been perhaps the most intriguing. It began with this email describing our videos:

Good evening Victor,

I have enjoyed the almost freakishness of Albert Ellis telling it like it is, he was a man to be respected by the way he wanted the patient to come clean, and at the same time to be true. "I know what it ails you. Why are you not moving on? Why is this keeping you stuck?"

Mr. [Ernest] Rossi's presentation on physiological phenomena explaining deeper alignment within our bodies may be scientifically right. Yet, he appears to be a loose cannon in the therapeutic healing profession. I probably will never know what he knows when he stood up with the peripatetic albeit Arizonian healers like Milton Erickson. The trailing effect that I can appreciate from Mr. Rossi is his unquenchable desire to find what the truth of personhood means and yet, he does not persuade me.

James Bugental spun a fantastic thread of reality in his appreciation of the human misery. I appreciate his candor, and soulfulness, No one can be sitting down without knowing this man was with you.

I thought the old psychotherapy videos were helpful to see what it is going on with the world. Your father [Irvin Yalom] has explored that conundrum, and has provided some telling answers about man and his/her destiny.

Otto Kenberg is a studious, logical man prone to make assessments of a given type of person and qualify it as we qualify blue from red….I thought he is imbibed with the old psychotherapy lingo and forgot to see the everyday person. I was lost when his Germanic approach took over the healing process. Somehow.

I did not like the videos about the "proper" way to handle patients in a hospital setting. It felt prosaic.

Victor, I like the way you interview giants. You are polite but not entirely swayed by their philosophical, therapeutic views. It seems to me that you want to know what works, and what does not. Therefore, you are in my good books.

Manuel

This was followed the next day by another email:

More feedback.

I found the Torontonian's videos (even though they use actors) more akin to principled truth. I did like them.

I have not seen a video that tells me really how to operate in a psychotherapeutic setting yet. Maybe it is because we cannot really ascertain a typical process and therefore, the videos are just a guideline as to how the novice interpreter can fathom the whole story developing in front of him.

I would like to see the failures of therapists rather than the enhanced recognition of a university degree. I want to know what the key words are, and what moves a real person to state their present problem. And I want to see the masters in action.

How the hell can you prescribe a reasonable note in the person you are seeing? How do you get this person to move on their own volition? Therapy must acquiesce to praxis.

Respectfully,

Manuel.

Who was this Manuel? His writing was incisive and eloquent, and yet seemingly from another era. I would have written him back regardless, but my burning curiosity prompted me to respond immediately, offering some genuine words of praise for his observations.

He responded in kind:

Greetings Victor from Burnaby, British Columbia, Canada.

I felt so honoured by your reply; it literally made my day.

(I am of course not immune to flattery; but I am on guard, as when I hear similar words, I often discover that the other party thinks they are corresponding with the other Yalom.)

He went on to tell me a bit about his family, concluding as follows:

So you must know that I am truly blessed with kids who can think on their own despite the pressure I have exerted upon them. Good kind of pressure though, to not only shoot for the stars, but to admire mystery in life as it presents itself. All these things coming from a Honduran guy who thinks the greatest person is always one who is able to not only to stand back, but to turn around to listen and to hear the whole spectrum of fascinating details.

I, on the other hand, have not a university degree but I have held a reverent penchant for good books. We do not have money, but we do have some 400 good books from language to psychotherapy.

I am though, a salesperson who has had over 20 different positions from a machine printer to manager. I am currently working selling expensive area rugs, carpets and all that. When I see this rich person coming to our store, for some reason, I do no think of them as “customers” but someone who is materially or emotionally trying to add class or more than decor to their homes. I have been able to impress on some of them subtlety in choices. Like the "Grey Woman" who came in asking for wild colours in an area rug. I knew she wore a grey suit, grey shoes, and grey purse. Even a grey car! But she was insistent she was ready for change, “something wild,” she said. This was not an encounter about price, but about lifestyle choices. She bought the wild colourful area rug and returned it a few days after. I wish I could have been more perceptive and offer a gradation in grey, but missed it. I sometimes feel the best gradation for therapy begins with the understanding that it is not so much about the style, but the caring.

Thank you Manuel. My encounter with you has made my day, and my week as well!
 

A New Year for Psychotherapists

I was just on the phone with Peter Levine discussing a new video we are making  using his Somatic Experiencing approach to working with pain. I started to tell him that we want to release the video next year….and I caught myself as I realized that next year is now this year. Hello 2017! I still remember my kindergarten teacher writing 1964 on the board after our Christmas vacation, and I was so surprised. How could it be a new year? What did that even mean?

Which brings us back to the current state of things. Yes it’s an arbitrary date on our western calendar, but it is the calendar we live by. The earth has completed its little jaunt around our sun. And yes, there are possibly billions of other suns around the universe, and who knows how many planets circling those stars. But this is our little planet until we destroy it, and this is my life, and this is our new year. What am I going to make of it?

Here are a few things that come to mind, in no particular order:

1. Continue to make psychotherapy videos. In our pipeline for 2017 we have video series on Emotionally Focused Therapy Step-by-Step, Irvin Yalom on the Art of Psychotherapy, Diagnostic Interviewing and the DSM-5, Motivational Interviewing for Adolescents, and that’s just for starters. After 20 years of making training videos, we are pushing and stretching ourselves to move beyond single or multiple session videos, and trying to break down the specific skills needed to improve therapeutic efficacy.
2. Keep working on my tennis game. This has been a longer work in progress than #1 above, and the results so far less impressive. But suddenly I’m feeling a sense of urgency, as I know eventually that any increase in skills will be offset by a decrease in agility, given that I’ve survived 57 rotations of our planet going around our sun.
3. Paint and make more wooden spoons and bowls , and perhaps learn welding so I can make some metal sculptures.
4. Enjoy watching my children become adults.
5. Spend less time staring on my computer. Now that’s a challenging goal.
6. Perhaps write more blogs. Starting now.

In many ways I’m just going to continue what I’m doing. I’ll take that as a good sign that my life is not in need of a radical change. But I’ll keep my fingers crossed.

And what about you? For those of you who are practicing therapists, what is in store for you in this coming year? What tweaks do you wish to make in your work and personal lives? What will make you more effective, and more satisfied? How you will actually increase your skills as a therapist? I just conducted an interview (not yet published) with my friend Tony Rousmaniere, and the research seems fairly clear that simply reading books or attending workshops, or even more clinical experience does not lead to increased efficacy. He has some great ideas in his new book Deliberate Practice for Psychotherapists.

Is your practice running you, or are you running it? Are you seeing the number and types of clients you really want? If not—and I imagine for most of us it’s not the perfect mix—what can you do to move it towards your ideal? Are you getting the collegial support you need to avoid the pitfall of isolation? Looking back on my 25 years of private practice, I realize I was more isolated than I would have liked, and would have benefitted from much more peer interaction. Live and learn. What other passions are you pursuing? What would you like to do this year—or not do—so that when the calendar turns to 2018 you can look back and think “this was a year fully lived”?
 

A Psychotherapist Returning from Vacation

It’s been twenty-plus years now of returning from some sort of summer vacation to resume seeing clients.  I wake up this morning, still unsettled from my dream life, reminded that my own anxiety, seemingly under wraps, is not too far from the surface. As I mentally ready myself to go back to work, images and memories seep in from prior years: early in my career nervously wondering whether any clients would return; other times eagerly anticipating seeing a specific client or two, looking forward to continuing our work; and now, a sinking feeling as I recall the years surrounding my divorce, wondering how I could possibly be useful when my whole world was a jumble.  In the San Francisco climate, where the summer fog is the strongest reminder of the changing seasons, August vacations serve as a marker of years passing.

My mind races back to my first clients: I was just starting out, not yet licensed, and had a small office at 20 Van Ness St., above Bull’s Restaurant.  The restaurant’s long gone, my office perhaps now occupied by a CPA or web designer, or vacant in this economy.  And my clients, where are they now?  How are they now?  Raza, or was it Rasha . . . a beautiful young Iranian woman telling me angrily yet excitedly that we had just launched Operation Desert Storm. This was pre-internet, and some information was still passed on via word of mouth.  Or Michael, still aching from his mother’s death, and trying to come to grips with being gay. I was pleased to discover that I could really empathize with his struggles, even though they were so foreign to my own. Or Joanne, whom I shepherded through memories of sexual abuse into a better relationship, and eventual marriage. When her memories first started emerging, we were both stung, confused, taken off guard.  But we both hung in there and plowed through somehow.  It was new territory for both of us, though I’m fairly certain she benefitted from our meetings. But how many of my clients did I really help?  The experience I brought to those sessions as a therapist and as a human being seems so limited as I look back now.  But perhaps that was partially compensated by my enthusiasm?  I would like to think so, to give myself the benefit of the doubt.

My dreamlife and the wisps of anxiety that remain if I allow myself to linger in bed suggest that I am still the same person as I was 20 years ago, and perhaps 20 years before that.  But I do know a few more things about myself, and about life, and that translates into being a better therapist….at least for most of my clients.  I know that significant change is really possible:  I’ve seen it; I’ve experienced it.  And yet I’m also humbled by the hardships that life can throw at us, that no amount of positive psychology or cognitive restructuring can easily neutralize.

This summer’s vacation has been broken into a few blocks.  This past weekend my wife and I had a quick getaway to the Delta region, just two hours away in current time, yet another world apart. We passed through “islands” surrounded by levees, pear orchards and vineyards below sea level, and the only surviving Chinese quasi-ghost town paying tribute to the first generation of farmers and miners who experienced hardships and loneliness unimaginable to most of the worried well of today.  No therapy couches to provide comfort; gambling parlors and liquor had to suffice as a distraction. 

But the morning’s coffee, nytimes.com, and the megabytes of emails provide a sharp transition back to life-as-usual.  Clients are calling.  Appointments need to be juggled. This is what I do.  I don’t grow pears, which in itself is no easy task, and subject to the uncertainties of nature . . . but hopefully I can help my clients grow.