Group Practice and its Discontents

Group practices are taking the field of outpatient psychotherapy by storm. In just the last five years, thousands of group practices have started in all corners of North America. The dream of passive income, coupled with the somber realization that a full solo practice does not yield enough money to pay for college, retirement and the lifestyle that most practitioners desire, has fueled this rise.

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As someone who has run a group practice for 20 years and has coached over 200 psychotherapists in starting and growing one, I see both the promise and pitfalls in this trend.

At the first naive glance, group practice seems almost too easy. If you have a successful solo practice, you know how the therapy game works. So you hire a good therapist, give them an office and a few referrals, sit back and rake in the money. Hire a few more, and more money rolls in while you bask in the sun or stroll along the beach.

Not so fast. The reality is that group practice is a complex, dynamic beast that challenges you in ways that a solo practice never will. It requires the owner to simultaneously juggle numerous plates, while still performing therapy during the early stages of growth, sapping your time and energy. Group practice also demands that you learn a bevy of new skills. For example, you need to learn how to hire, manage and evaluate clinical and admin staff (and fire them when necessary), manage the irrational projections staff throw at you as the resident authority figure, expand your marketing, track much more complex metrics, develop a profitable compensation model, stay current with the latest ethical issues and clinical strategies and, finally, develop a work culture that people enjoy working in.

I know many group practice owners like myself who have mastered these skills and currently employ staffs of twenty or more clinicians, generating revenue over $2 million per year. But these tend to be group practices that have been around for at least five years.

As a group practice owner, I am always balancing three things: referrals, office space and clinical staff. The dirty little secret of group practice these days is that with its exponential growth, finding and keeping good clinicians is MUCH more difficult than ever before. The best clinicians already work in other group practices or have their own solo practices. One measure of the competition for good clinicians is this: the number of ads for therapists for group practices on job sites such as Indeed.com has increased tenfold in the past four years.

The new kids on the block may find themselves competing with practices that offer a host of benefits such as healthcare, retirement accounts, paid vacation and paid trainings for an increasingly limited pool of qualified clinicians.

So what can you, as a newer or existing group practice owner, do if you want to expand? Here are five specific strategies that can help:

  1. Develop an internship program – there are still many pre-licensed clinicians who need hours and are hungry to learn from an experienced, successful therapist. You can pay them less than a licensed clinician, and if they like working for you, they will often stay on after they are fully licensed.
  2. Stress the benefits of joining a newer group practice – it’s exciting to be part of something new, to be able to have an immediate impact on policies and procedures. If you join a larger group with 20+ clinicians, all of that will have been established years ago, and you will have very little say in what happens.
  3. Use your personal network of colleagues to find therapists – don’t forget your friends and colleagues who know many other therapists in your community. Personal introductions that build on your experience in the field can be an invaluable way to attract new staff members.
  4. Develop a unique specialization that is not commonly served in your community. Many group practices are one-stop shops that serve a general range of clients. Practices that specialize in one or two niches can attract clinicians who already are — or want to become — experts in a particular clinical specialty.
  5. Promote your practice to people who are working in low-pay agencies that have endless paperwork and hours of boring meetings. These people are often seasoned clinicians who are thrilled to make more money and work with higher-functioning clientele.
Group practice is here to stay, and when done correctly, can fulfill the dream of an affluent lifestyle, meaningful work, and providing help for thousands of people in your community. But without solving the staffing problem, this dream will remain a distant fantasy.
 

Asian-American Suicide

Michael is a first-generation Chinese immigrant who requested to see me for counseling. When I met with him, I could sense dejection, fear and abject shame as he shared his wife’s desire to divorce him. By all accounts, Michael is an upstanding citizen. By Asian standards, he is a success, having immigrated to this country to start a successful business. He has provided financially for his family. He expressed bewilderment as to why his wife would want to divorce him, as he felt he had done everything possible to sacrifice for the greater good of his family.

While his therapy involved exploring some of the relational patterns that might have led his wife to feel like she was unappreciated, much of our work centered around reflecting the pain and grief he was or might be experiencing.

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In one of his early sessions, Michael described having panic attacks while sleeping, waking up sweating and having a hard time breathing. He would also rhetorically ask, “What am I to do next (if she divorces me)?” and “I can’t accept this!” He described his mental state prior to seeing me, saying, “Two weeks ago I was in a dark place, depressed and felt empty.”

I immediately inquired about suicidal thoughts, and he acknowledged passive thoughts of suicide (i.e. thoughts without any concrete plans). I brought up the concept of a safety plan which would include calling 911, calling me and/or going to an emergency room. He said he could contract for safety by calling 911, but I was not convinced he would do it and felt he was just saying that to appease me.

Beyond the main current precipitating factor for suicide (upcoming divorce), I also asked him about protective factors by directly saying, “What’s keeping your alive today?” He shared about wanting to be here for his youngest son, who’s 10 years old.

Michael was mild-mannered and not openly emotionally expressive of his pain in session, although he acknowledged bouts of crying spells at home. He also described a life that appeared isolated and lonely. Playing golf for hours at a time by himself is what he described as his means of coping. It made me worry as he lacked an emotional support system.

While he denied suicidal thoughts in the following weeks, his physical symptoms increased in intensity (i.e. panic attacks and feeling like the “sky is going to fall”). Since Asians are much more comfortable talking about somatic issues than emotional ones, I recognized that he might still be trying to assess the extent to which he could trust me. I gently probed and educated him that his thoughts of “not sure if he could go on” were indeed considered passive thoughts of suicide. He was unaware of this and expressed the belief that feeling suicidal was simply when one had concrete plans.

During this time, I continued to press Michael to determine if he had friends, colleagues or others in whom he could confide about his upcoming divorce. Because of shame, it took a long time before he could even share this with his own parents. He eventually opened up to one friend, which I believed was a courageous first step towards openly expressing vulnerability. He told me that if he felt suicidal, he could and would likely be able to reach out to this friend. I remember feeling relieved that there was at least one person in his life whom he trusted.

***
 

This case example demonstrates the delicate balance that therapists must tread when working with cultural shame and suicide. Over the years, I have learned that despite the shame Asian clients may feel about their lives and related suicidal thoughts, we must be bold enough to directly engage in these conversations.

In the general suicide literature, precipitating and stressful life events include divorce, death of a loved one, job loss and physical health problems. For Michael, it is no different. While divorce is mainstream in America and Caucasians may see this as simply another loss from which to recover, Asian clients may view this quite differently. As Asian identities revolve around familial ties and their place in the family, divorce can propel an Asian into a painful and shame-filled world where he/she may feel ostracized not only from their family, but from the greater Asian community, including friends, colleagues, churches and extended family relatives.

Michael is somewhat atypical in the sense that his thoughts of suicide occurred in mid-life, compared to those aged 20-24 years old, when suicide is the leading cause of death among Asians. However, what links Michael with other Asians is their centuries-old viewpoint on mental health and cultural shame. Shame is what Asians learn to avoid in any form throughout life, so going through a divorce is considered highly shameful. The belief that they have shamed their family and ancestors leads some to feel they have so disgraced their kin that they must hide oneself (physically and/or emotionally) or atone for their actions by ridding themselves from society by suicide.

In the context of younger Asian Americans, shame can emanate from perceived failure in academics (not getting high enough grades), poor career choices (pursuing a less financially secure occupation), or relational mistakes (dating or marrying someone the parents object to).
The fear is far more than one of disappointment, and is instead the concern over outright abandonment. There are innumerable stories of Asian parents disowning their children for not abiding by their parent’s dictate. Even if this were not a reality, the very fear or perception that this threat exists could lead one to suicide, depression, addiction, isolation and a host of other maladaptive coping behaviors.

In addition, mental health is viewed as a weakness, and talking openly about anything emotional such as sadness, disappointment and the stress of various life events is discouraged and rarely emulated in traditional Asian families. Stoicism is desired and the notion of physical touch and verbal affirmation can be seen as coddling.

Even suicide is viewed very differently among traditional Asian cultures. Some view suicide as an opportunity to atone for their misdeeds in this life and return honor to their families. In this regard, there are even extra incentives to die by suicide, including restoring the family’s reputation as well as those of the ancestors. It also can be seen as spiritually elevating oneself, since those who die by suicide become free of criticism.

All this is to say there is much work to be done in the field of mental health and outreach as it pertains to Asian Americans. If you’re working with Asian Americans in any capacity, be aware of their nature to minimize negativity and emotions that are regarded as shameful.
Clinicians should be mindful of life events that Asian clients deem so shameful that suicide becomes an option (job loss, divorce, bankruptcy). Because Asian shame is endemic to the culture, you also have to be wary of the client’s support system (or lack thereof). Is your client isolating from friends, peers, or relatives? Does your client struggle with emotional intimacy and fear that if someone else (besides the therapist) knew of their struggle, they would be abandoned?

Regardless of your therapeutic modality, when working with Asian American clients it’s imperative to find ways to reframe therapy from a shameful, stigma-inducing event to one where the client is working towards health, wellness and growth.  

Ego Liberation: A Buddhist Guide to Escaping Your Mental Prison

Awakening

In 2016, I decided I wanted to become a therapist. After years of soldiering silently through unexplainable sadness, I found my way out of that headspace long enough to see hope for myself and others. I didn’t know what it meant to be a therapist at the time I enrolled in my master’s program. I had never really engaged in therapy before enrollment. But for some reason, I believed in the philosophical cure of self-discovery. Now I think self-discovery, on its own, might be part of the problem.

I used to equate therapy to individuation. And that’s partially true. Many therapists, including myself, use self-excavating questions and assessments to help people filter out expectational forces that keep us from “becoming who we are.” But as I’ve grown into this field, I’ve started to believe that self-defining and reframing tools have a limit in their helpfulness, and that perhaps the next philosophical remedy is not in ego defining but rather ego liberation.

When I say ego, I’m not talking about narcissism or prideful thinking. I’m talking about ego as in our sense of self—especially a sense of self that is unchanging and completely autonomous and independent from our environment. I have found the ego has a way of limiting myself and the clients I attempt to help. I specifically remember seeing a student-client I’ll call Olivia, who was living with chronic and severe depression. Olivia wasn’t attending any of her classes, experienced regular dissociation and suicidality, and could barely muster the energy to leave her house. Unfortunately, our counseling services did not have the resources to assuage her advanced depression. I pleaded with her to look into more intensive treatment options. Olivia cried in my office and admitted she was resistant to trying anything new because she was afraid of who she might be without depression. She had no context for her ego outside of her depressive thoughts. I’ll return to Olivia later in this discussion.

We become comfortable in our own mental maze. Even if our maze is limiting and painful, at least we know how to navigate it. All behavior makes sense in context. A healthier sense of self can be reconstructed, but sometimes even that reconstructed self keeps us trapped. If we see ourselves as creative and smart, then what does it mean for us when we make a mistake? “Taking ourselves too seriously and wrapping our identities around positive attributes can have its pitfalls too”.

Our sense of self also has universal implications when we consider how it impacts our understanding of common humanity. In an age of political, racial, sexual, generational, physical, gender, economic and religious othering, maybe the answer to our problem with power, oppression and polarization is not individuation. Our egos like to categorize our attributes and compare them to others, creating a feeling of separateness from our neighbor. It’s no wonder we’re exhausted from a continuous “us vs. them” dialogue. Perhaps there’s another way. Perhaps understanding the synthetic nature of our “self” is what we most need to feel more connected with others, less polarized and less serious about maintaining our identity

Freedom

Buddhist psychology and acceptance-based therapy invite us into recognizing the synthetic nature of our egos so that we may be free of the mental maze. This concept of the synthetic self or synthetic ego is what the Buddhists call anatta, or the doctrine of dependent origin¹. The main idea behind the doctrine of dependent origin is that the ego only feels real because the ego decided it was so. The ego is its own architect, and it desperately wants to be known and understood by others and itself. But the feeling we have of separateness from others and our environment is an illusion the ego creates to examine itself in relation to its environment. Mark Epstein, a famous Buddhist psychotherapist², often references this quote from a Mongolian Buddhist lama: “It’s not that you’re not real. We all think we’re real, and that’s not wrong. You are real. But you think you’re really real, you exaggerate it.” Buddhism attempts to break down that feeling of being really real and helps us see our person as it is, without attaching ourselves too much to our identity.

Seeing through our illusory mental prisons of individuation allows us to explore the mystery of ourselves and not be so attached to the idea of our minds being separate and individualistic. Mindfulness and meditation help with this nonattachment to self. Being grounded and present with our physical world helps liberate the ego. The moment our minds wander off, we regress into autopilot and forget our connection with our environment. The challenge to escaping the mind is that we’re stuck in it. As Sylvia Plath, the famous poet, so beautifully pondered, “Is there no way out of the mind?” “Seeing our egos as illusionary is metaphorically akin to a dog chasing its own tail”. How do we use our ego to liberate itself? This can be an especially difficult task in Eurocentric cultures and schools of psychotherapy, where the rugged individual archetype is widely understood and rewarded.

I’ve found it helpful to look at the ego and ego liberation on three levels. These three levels are essentially stages of thinking and working toward seeing the synthetic ego. Because each level is predicated on the one below it, you cannot skip a level without experiencing the one below. However, people slide in and out of different levels as the mind attempts to deconstruct and reconstruct its own reality. These levels act as a spiral upward, with the level you experience operating in continuous existence with those below it. Meaning, if you are experiencing level 3, you are simultaneously experiencing levels 2 and 1. But you can experience level 1 without experiencing levels 2 and 3. Confused yet? Let me explain.

The first and most basic level of awareness involves perception and reality management. Imagine your ego sitting back in your head with a control panel, responding to and interpreting reality and holding the mind as an independent entity. That’s level 1 thinking. We tell ourselves stories about experiences and what our experiences mean for us. For example, when we experience pain, we may create a suffering story around that pain and tell ourselves, “This happens to me all the time because I’m worthless.” Level 1 thinking is always interpreting life and assigning meaning to life’s events. In many ways, level 1 is judging external events and people by making assumptions about the value, purpose and motivations of these external experiences. The level 1 ego is not self-reflective in understanding its own role within the judgements it makes.

Level 2 ego functioning is self-reflective. Level 2 is more sophisticated than level 1 ego functioning. Level 2 looks down at ego level 1 and evaluates how level 1’s functioning affects the internal world of the ego. Self-reflection is where we would normally find therapists helping clients engage in self-discovery. Questions like “How do you think this judgement about your divorce impacts how you see yourself?” are the essence of level 2 ego functioning. Self-reflective functioning engages in a more critical way of seeing the world, because it is evaluating how seeing the world affects how the ego sees itself. In essence, level 2 is the mirror the ego uses to see and judge its functioning at level 1. Self-reflection is also where the level 2 ego scaffolds itself to create our identity as separate, which is the very thing level 3 sees as synthetic.

The highest level of ego functioning, level 3 or mindful observation, is where the ego understands its false or synthetic nature. It is the ability to step outside the mind, while paradoxically inhabiting it. This is where mindfulness skills are used to achieve their fullest potential. If level 2 is judging level 1 in the mirror, then level 3 is the silent observer noticing level 2 judging level 1.

Mindful observation notices the spiral of self-reflection to reality perception without judgement and analysis. Level 3 ego is perched on top of the ego spiral, looking down at the dog chasing its tail and noticing it, but not in any kind of pejorative way. Mindful observation does not attempt to change or judge level 1 or 2, because the minute it engages in judgement, it is by nature slipping into level 1 or 2 ego functioning. Level 3 sees the process of engaging in self-discovery, and it knows interrupting this process is futile because the mind, by nature, never stops its external and internal self-analysis.

There’s a peace level 3 ego has in accepting the process and synthetic nature of level 1 and 2’s judgement and self-discovery. It understands and accepts the schema level 1 and 2 have built that create the synthetic ego. This understanding is the foundation of mindfulness. It’s the ultimate form of observation. Level 3 sees the purpose of level 1 and 2’s functioning and takes it a step further by integrating the self with the environment. Level 3 is feeling connected to everything. It is also finding the barriers between self and environment to be much more porous than previously imagined. The mindful observer understands that the self is much more flexible to behave and think beyond the barriers level 1 and 2 constructed through their analysis and critique of life and self.

Seeing the illusionary self and getting to level 3 is a long and sometimes arduous process. There are no shortcuts, and I’m not sure if anyone ever fully “arrives.” People must engage in some serious level 2 functioning and self-reflection before they can begin to conceptualize themselves as not being exaggeratedly real and separate. You can’t see the synthetic nature of yourself until you’ve first mapped out your ego’s identity through self-discovery. Jumping straight to understanding the synthetic self is impossible without first constructing the ego. “Identity is important, and it needs to be integrated within relationships and the environment”.

I constantly have to remind myself to practice mindful observation. Level 3 requires not just a philosophical understanding but, more importantly, an experiential understanding of equanimity through mindfulness and meditation. The goal is to behave in such a way that we understand our minds as being deeply connected and integrated with each other.

Olivia

Returning to my work with Olivia, integrating these three levels was essential to her movement toward a meaningful life. When Olivia saw me that day, she had already been engaged in level 2 work. She had reflected, constructed and analyzed all her behavior and thought patterns. Olivia knew her mental maze and was well aware of how her maze never served her needs. When she told me she didn’t know who she’d be without depression, she was really saying, “I don’t know if I’ll have an identity outside of depression.”

“I invited Olivia to consider the reality that her depressive thoughts and feelings were not her identity”. I asked Olivia to consider the perspective that her depression symptoms were not the enemy. Olivia found this was a difficult reality to accept, especially when thoughts and feelings felt painful and overwhelming.

I proposed that the goal of therapy should not be focused on fighting depression, but instead be redirected toward living a meaningful life while being depressed. For some clients, especially those with acute symptoms, this goal doesn’t sound like a good alternative. But for Olivia, a wave of relief came over her in considering living a life of meaning even if happiness was not guaranteed. This realistic goal is often a refreshing perspective for those with chronic symptoms, especially when the elimination of those symptoms seems unattainable. The non-judgment and acceptance that inform this goal are wrapped up in level 3’s mindful observation. It’s creating a different relationship with depressive thoughts and feelings, but not through a position of denial or naiveté. It’s accepting that the symptoms are there, acknowledging that pain, and acting according to your values without symptoms dictating your every move.

As Olivia became mindfully aware of her thoughts and feelings and accepted them without judgment, she began to free up mental space to be present in her school work, music and friendships. Olivia began to see her identity as tethered to her people, her hobbies and her environment through cultivating a commitment to meaning through action. The focus of her attention was no longer on the symptoms within her mind; instead, her focus was turned outward. This attention helped Olivia experientially understand her mind’s integration with others rather than see it as a self-contained, autonomous ego. We’re all hardwired for connection, and we need to step outside of ourselves to get there.

Through Olivia’s work in mindful observation, she approached her patterns and behaviors with more curiosity and mystery. Before, she felt locked in her self-constructed, unchanging identity. Oliva found a way out of that perspective, which gave her permission to exercise more psychological flexibility even in the face of unrelenting sadness. Olivia learned that not all thoughts and feelings needed to carry so much meaning; some thoughts and feelings are better off left alone through mindful observation.

I suppose that’s one of the greatest areas of discernment in psychotherapy — when to self-reflect on thoughts and when to just leave them be. I can’t say there’s any matrix to figuring out that balance other than noticing when you’re becoming exhausted from self-examination and deciding to let thoughts be when self-examination isn’t serving you well.

“Returning to Sylvia Plath’s and humanity’s ubiquitous question, “Is there no way out of the mind?,” I believe we can find our way out”. I think we can be liberated if we choose to see our synthetic self. I think that liberation might help bring us back to each other. The sooner we realize that our brains embody and exchange energy and information through relationships in our environment, the more quickly we will understand the porousness of self and the interdependent nature of the mind³. With this understanding, we cannot help but find ourselves in a deeper place of compassion, empathy and common humanity.

References

¹Mick, D. G. (2017), Buddhist psychology: Selected insights, benefits, and research agenda for consumer psychology. Journal of Consumer Psychology, 27, 117-132. doi: 10.1016/j.jcps.2016.04.003

²Epstein, M. (2014). The trauma of everyday life. New York: Penguin Books.

³Siegel, D. J. (2017). Mind: A journey to the heart of being human (First ed.). New York: W.W. Norton & Company.

Illustrations by Drew Brandt.

Podcasts and the Couch: An Effective Supplement to Couples Counseling

Bibliotherapy, as an adjunct to psychotherapy, can be helpful to clients struggling with mental health problems ranging from alcohol abuse, anxiety and depression to cancer patients hoping to increase their coping skills in the face of the disease. Although there has been little to no research conducted on the beneficial impact of bibliotherapy for couples in counseling, I’ve worked with many couples who attest to the benefits of reading counseling books as a supplement to therapy — John Gottman’s The Seven Principles for Making Marriage Work, Harville Hendrix’s Getting the Love You Want and Gary Chapman’s The 5 Love Languages, to name a few. Yet, as people are busier now than ever, especially the couples I work with who are managing two work schedules, daycare, parenting, school functions and activities, travel and all the other activities and obligations that dominate their day-to-day lives, couples simply don't have the time to sit down and read a book, let alone read a book together.

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Problem, meet solution! Podcasts can fill the bibliotherapy gap created by busy schedules. Podcasts, if you have a smartphone (and everyone has a smartphone) are available at the touch of a finger. You merely need to download a podcast app, subscribe and listen away. A client can listen while riding a bike, mowing the lawn, on their commute, sitting with their partner, watching the kids play in the front yard, going to the bathroom (we all look at our phone while on the toilet) or while preparing school lunches.

The convenience and accessibility that smartphones provide are really mind-blowing, and to boot, there are a number of excellent podcasts available that address not only relationship issues but issues related to depression, addiction, anxiety and much more. Here are a few standouts your clients can subscribe to for free:

Accessing supplemental therapy content outside of a session can be useful for a client. A client has only one hour with you per week (really only 50 minutes). Even if you have a great rapport with your clients and they absorb every thought you have to offer, 50 minutes isn’t much time. Therapy workbooks and self-help books can make up ground where traditional, weekly, one-hour therapy may not be enough. This is especially true in couples work where an hour session can fly by. So, why not arm couples with additional psychotherapy material that they can noodle on between sessions?

You may be wondering, podcasts sound great, but how do they actually function relative to actual live couples therapy? The therapy office, in a sense, is a laboratory where couples perform a number of relational experiments. They then try those same experiments out in the real world and come back to session to analyze the results. From this outcome data, we can observe what worked and what didn’t. A couple could easily cycle through 15 ideas and find that only four work for them. It is only by the process of experimentation that the four become evident. So why not increase the range of ideas a couple can experiment with? Let’s imagine if we increased the number to 30 ideas. If the trend holds true, then the couple will discover eight ideas that really work. Bibliotherapeutic works, in this case podcasts, are an inexpensive and efficient way of increasing the number of ideas a couple can interact and experiment with. Below is an example where a couple in counseling utilized podcasts to increase their therapeutic gains.

I worked with a couple who needed longer sessions, yet because of my schedule, I could only see them for the typical 50-minute hour. This left a number of important topics without the necessary elaboration. As a way to compensate, I recommended the couple listen to a podcast on an issue they struggled with as therapy homework. The couple followed the advice and took the assignment beyond the original intent. They were able to use the podcast content to spark meaningful conversations. And, as one partner shared with me, she was deeply touched by the fact that her partner spent time, unrequested, on researching podcasts and listening to them. For her, it demonstrated engagement and investment in their relationship. Additionally, the content of the podcast contained communication skills and tools they were able to apply to addressing their destructive relational pattern. This learning segued nicely into the work done in session. They discussed insights gained from a podcast, further reinforcing the value of the ideas. Moreover, they discussed ideas difficult to understand, which I was able to clarify and through which enhance their understanding. All in all, the couple and I found podcasts to be immensely beneficial to their counseling goals.

Some therapists may have ethical or clinical concerns related to the use of podcasts in therapy, and for good reason. Podcasts are not to be a replacement for therapy. Additionally, the therapist may sacrifice some influence or control to podcasts. And not every podcast will express sound, evidence-based, therapeutic advice. Or the advice given in a podcast may contrast with your counseling. Certainly there are some liabilities that come with podcasts, which you can wisely mitigate. I suggest only recommending podcasts you have vetted and that specifically target the client’s issue. The podcasts recommended in this article give disclaimers that they are not replacements for therapy and are static, in that they can’t respond to crises or provide personalized advice. That level of care can only be provided by a therapist. With these potential liabilities considered, the research supporting the use of bibliotherapy and my own clinical experience supports the adjunctive use of podcasts in couples counseling. 

The Case of Ebenezer Scrooge: Therapeutic Reflections on A Christmas Carol

A friend of mine once told me that when psychology encounters great literature, literature comes out the loser. I took her point. And yet, every Christmas I find myself thinking that Dickens’ A Christmas Carol is, among other things, a singularly brilliant psychological treatise. The transformation of the story’s main character, Ebenezer Scrooge, is, of course, legendary. But the actions of the spirits who guide him are not just supernatural; some of them are surprisingly psychotherapeutic. And seasoned therapists may even find them—if I may say so—hauntingly familiar. The Scrooge we meet at the beginning of the story is not the kind of guy who typically comes to us for help. He is rigid, compulsive and defensive—far more likely to resist than to seek out a therapeutic process. He scorns human kindness, and he callously says the poor should die “and decrease the surplus population.” To be fair, though, Scrooge is also quick and spunky, and he is not without occasional flashes of wit. He attempts to disarm Marley’s ghost as a “disorder of the stomach,” quipping “There’s more of gravy than of grave about you!” And who among us has never wanted to see some exceedingly cheerful person boiled in his own pudding? Ah, but Scrooge is a hard case! As Dickens says, he is “a squeezing, wrenching, grasping, scraping, clutching, covetous old sinner.” Yet on the seventh anniversary of Marley’s death, something else is at work. As Scrooge enters his cold, dark, empty house, eerie things begin to happen: he sees Marley’s face on his door knocker. And before long, Marley himself appears in ghostly form, terrifying Scrooge and warning him that three more spirits will follow—his only chance to avoid a fate worse than Marley’s. Where is all this coming from? Seemingly from the spirit world. But might it not also be coming from within Scrooge himself? For hasn’t the old man buried parts of his own fractured self—his hopes, his humanity, his guilt about bad acts? And, once buried—undead—in Scrooge’s personal underworld, might not these fragments be struggling now to return in uncanny and ghostly form? The three spirits do come to Scrooge, and they come, periodically, through the night like dreams. At times, it seems as though they might actually be dreams. The first spirit, gentle and kindly, conducts Scrooge back through his childhood, and we start to see him in a more sympathetic light: a motherless child banished from his family by a resentful father, living in books, and finally turning to a pursuit of wealth so obsessive that it leaves him unable to love even his sweetheart. Immersed in this past with his spirit companion, Scrooge is unexpectedly wrenched by human emotions—laughing at happy memories and sobbing about the love he lost. Surely, there is real therapy happening here! But insight without change is empty, and, as stated before, Scrooge is a hard case. His rediscovered emotions have begun to chip away at his character armor, but this armor is formidable, and it requires something equally formidable to break it apart. The second spirit, therefore, is a “jolly giant,” impressive to behold, commanding in nature and more than a little intimidating. Flying with this spirit through the city of London and places unknown, Scrooge sees rich and poor alike, including those he knows, celebrating Christmas, warming the bitter cold of the night with their cheer. In the homes of his clerk and his nephew, he shares the glow of the season—only to be mortified when the mere mention of his name casts a pall on the merriment. Worse, the spirit informs him that “if these shadows remain unaltered,” his clerk’s sickly child, Tiny Tim, will soon die. Scrooge’s distress at hearing this turns to shame when the spirit cuts him to the core with his own previous callous words: “If he be like to die, he’d better do it and decrease the surplus population.” For the first time, Scrooge is confronted with the reality of the human suffering he has so lightly dismissed. A shaken Scrooge now encounters the third spirit. Frightening, faceless, and shrouded in a black garment, this spirit points silently at future events that seem to have existential significance for Scrooge. Most of these events involve a wealthy man who has recently died, leaving no one to mourn or care about his passing except a few seedy characters who are busy stealing bits and pieces of his estate. Although the answer is obvious, Scrooge repeatedly entreats the spirit to name the man who has died. The spirit says nothing but takes him to the cemetery, where it points to a neglected gravestone bearing Scrooge’s own name. Begging to know if change is still possible, Scrooge tries to seize hold of the spirit—who shrinks down into his bedpost! Was it a dream? Does it matter? Christmas morning, it turns out, is just starting. The shadows can still be altered, and Scrooge is a changed man. He is elated—feeling like “a baby,” “light as a feather,” simultaneously laughing and crying. In some versions of the story, his maid runs from the house, hysterically proclaiming that the old miser has gone mad. But if this is madness, it is a madness touched by divinity—for Scrooge is transformed, and he begins a new life of goodness, kindness and generosity. How though, has this transformation been accomplished? Certainly, one element was revisiting the past with a nonjudgmental guide to unearth his childhood wounds and to initiate a process of healing. Another element was the second spirit’s unsparing confrontation of Scrooge with the real-life ramifications of his previous behavior. Finally, the third spirit brings Scrooge face to face with the ultimate and timely fact of his own mortality. And yet, my friend’s warning about psychology and literature still weighs heavily on my mind. Can we really reduce Scrooge’s transformation to an “intervention” by a trio of psychodynamic, confrontational and existential spirit therapists? That seems a bit too easy, and even vapid. Scrooge’s transformation is not just a psychological change. It is a matter of the soul, a full-fledged spiritual rebirth. He has shed some kind of unspeakable hubris that deeply infects, in varying degrees, all of humanity. The full depth of the actions that have reanimated Scrooge, therefore, will not be found in psychotherapy manuals or textbooks, or in lists of best practices. Insurance will not cover them. Perhaps we’d best leave them to the spirits.

Trinkets, Tokens and Totems: Identity Renewal and the Rainbow Girl

Symbols fascinate me, and working with adolescents has given me plenty of material to think about. Halloween costumes, for example, often feature intensely conflicted themes, like those of a blood-phobic boy I treated who went to a party as Dracula, and a self-demeaning girl whose costume mimicked a toilet. Music, too, provides numerous hints about struggles with identity. One boy I worked with had become obsessed with determining the truth of accusations about past infidelity and neglect that his divorcing parents had hurled at each other. This boy had tattooed himself with the name of a rock star who played with reality by keeping his fans guessing whether his behavior was actually as outrageous as it was rumored to be. Another boy showed up for therapy in a T-shirt picturing a heart and an EKG line under the song title “Heartbeat Like a Drum.” After a number of individual and family sessions, it became clear that he deeply feared that his past rebellious behavior might have contributed to his father’s heart attack.

The symbols I find most fascinating, though, are those that hint not only at sources of pain but also at sources of strength and possible transformation. Such was the case with Marie, a 15-year-old girl who had a great fondness for rainbows. For several years she had been collecting trinkets decorated with rainbows, and in the hospital, she had continued to exhibit this rainbow motif in occupational therapy projects and occasional comments. The rainbow motif was consistent with Marie’s past temperament, which had been described by her parents as happy and “twinkly.” But her parents had become increasingly baffled, and then frightened, as Marie’s behavior gradually became angry, defiant, withdrawn and suicidal. In the hospital, Marie alternated between a cheerful demeanor and expressions of intense hatred for her parents, especially her mother, whom she described as hypocritical, judgmental and verbally abusive. Adopted as an infant, Marie characterized herself as “bought and paid for” but unable to meet her mother’s perfectionistic standards no matter how hard she had tried.

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In therapy, Marie began to reveal a complicated and troubled decline that had preceded her hospitalization. During the past two years, she had escaped into her room at home and what she called her “Little World”—where she ruled a fantasy land, like Oz, full of rainbows that she materialized by rearranging colored objects in her room. The colors had reminded her of happier times, especially family trips to a brightly colored theme park, where Marie and her parents used to go on annual vacations and where they experienced rare periods of untroubled closeness. But in the past year, as the problems at home had grown worse, her Little World had become colorless, and then malignant. She had started hearing voices—that of a little girl who cried while other voices would say “mean things,” swear and argue with each other. These voices had been very frightening to her.

We had glimpsed this darker side early in Marie’s hospitalization when she had been tested psychologically. She had not appeared psychotic, but she had reacted strongly to the Rorschach inkblots, which she had characterized as dark, scary and depressing. Later in the test, she had described a colored inkblot as looking like “a rainbow destroyed.” It seemed significant, however, that her response to the next inkblot, which was also colored, seemed more hopeful: “a rainbow with the colors coming together . . . kind of circular.”

Family sessions with Marie and her parents were tumultuous. Initially, she raged at both parents. She accused her mother of judging and verbally abusing her when she did not live up to her mother’s standards of perfection, and then acting lovingly afterward. Her father, she said, had never stood up for her or shown her the love he did her brother (also adopted). At first, her parents denied her accusations, but as more was said they began to acknowledge that some of them were true. Marie was particularly relieved when they agreed that they had made a mistake by not seeking help for her after a previous overdose, and her father admitted, “We were just hoping the problems would go away.” In subsequent sessions, the family built on this new openness, and near the end of her hospitalization Marie raised, for the first time, questions about her adoptive status and her birth mother—a topic of great difficulty for her adoptive mother.

In individual therapy, I interpreted Marie’s Little World as an attempt not only to escape but also to discover who she really was—to put parts of herself together, as she had tried to harmonize the colors in her room. She acknowledged that some of the perfectionism she had seen in her mother was also coming from within herself, and she recognized that she would have to continue to sort out both her anger and her love for her parents. By the end of her time in the hospital, the voices were gone, and she said “I can still see my Little World. It’s deserted now. I like it that way.” Marie may not have intended it, but she had invoked symbolism with exceptionally broad and deep cultural roots.

All over the world, rainbows have signified a variety of related themes, including transience, hope, renewal and restoration. In some cultures, the rainbow may be a totem, or sacred object, and when coupled with circularity it may also serve as a mandala or symbolic schema for integration and transformation. For Marie, rainbow souvenirs had served as tokens of a happier time when her family had been able to recapture the closeness she had experienced as a young child. And in therapy they had given her a metaphor to encompass some of that history and a way to think about possible change.

Symbols, such as the rainbow for Marie, are not only hints at deeper meaning but richly layered and textured clues for clinicians willing to explore them with their clients. When I have followed these clues with my clients, I have often found that they point the way to important themes I might otherwise have missed. And they have given me a great appreciation for the depth and complexity of human communication.   

The Clinical Benefits of Required Continuing Education

Like most professionals, I am required to earn continuing education credits in order to maintain my license as a psychoanalyst. I usually experience this requirement as a pain in the neck. I have to find lectures or conferences that invariably interfere with my weekends. But each time I go to a lecture or conference kicking and screaming (metaphorically), I always leave feeling that this is a really good requirement and that I've learned something valuable that is useful to my psychoanalytic work. Most recently, I have been watching videos or reading lectures on Psychotherapy.net because I can earn CCE credits at my leisure–without having to give up an entire weekend.

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A few weeks ago, I read an interview with Allan Schore about the neuroscientific underpinnings of psychotherapy. He pointed out the traditional way the different functions of the left and right hemispheres of the brain have been explained: the left hemisphere is engaged in objective thought, reading, thinking and language; while the right hemisphere is the center of subjectivity–e.g. empathy, intuition and emotional processing. Shore says that the core self-system is in the right hemisphere and hence the change that goes on in therapy is in the right hemisphere. Change and/or repair occur in treatment at the most cathartic moments–e.g. when we become aware of our body-based emotions more than our thoughts, when we have an "aha" moment,when a shared metaphor is imbued with emotion or when patient and therapist share an insight through humor. All of those, Shore says, are right hemisphere functions.

That was all very interesting, but the part of his discussion that really stuck with me was about the relationship between affect dysregulation and psychopathology. Schore said that affect dysregulation is the result of insecure attachment, and the two major ways that people try to regulate themselves when they suffer from it is by over-regulating (i.e. avoidance strategy) or under-regulating (anxiety strategy) their effect.

Soon after I read the Schore interview, I was in a phone session with a patient, Jonathan, who had his secretary call me and cancel four sessions in a row. I felt angry that he did not communicate with me himself because we had discussed having his secretary communicate with me at other times. I also felt frustrated that he had cancelled so many sessions when, in the sessions before that, he had been feeling unusually connected to me. I wondered if that had frightened him and perhaps caused him to create distance. I was thinking about his fear of intimacy.

When I asked Jonathan what he thought it meant that he had cancelled so many sessions and had his secretary communicate it to me, he said he was frightened of having to give an important talk at a conference and did not want to speak to me because he felt so fragile. I immediately realized that this was not about intimacy, but about attachment. Attachment issues are more primitive than intimacy issues.

             I said, "It sounds like you felt that talking to me would make you feel upset."

             He agreed. "I didn't want to talk to anyone. I am feeling calm about the talk at this moment and didn't want to take a chance."

             "So, it sounds like when you are frightened, you don't expect that connecting with me will make you feel better."

             "No, it's funny. I know that in reality I feel better after I talk to you," Jonathan said, "but I always expect it to make me feel worse. I've been in a state of terror about the talk and I just want to be alone."

             "What do you make of that?" I asked.

             "I never felt that I could go to my parents when I was worried or afraid," Jonathan said tearfully.

           "You feel like you're drowning," I said, "and no one can help you, you just keep flailing to try to get a breath."

           "Yes, exactly," he cried.

Because I had just read the Schore interview, I immediately understood he was describing a disorganised-disoriented state of insecure attachment. The issue wasn't that he was withdrawing because of being afraid of intimacy with me. Rather, Jonathan could not generate an active coping strategy to confront subjectively perceived overwhelming, dysregulating events, and thus he quickly accessed the passive survival strategy of disengagement and dissociation.

Jonathan was incapable of maintaining intimacy because of his insecure attachment. He could not think about talking to me when he was struggling with what he perceived as an overwhelming event. This happens with women he gets involved with as well. He cannot maintain the connection to them when work or life events overwhelm him. The affect dysregulation that results from insecure attachment leaves no room for providing comfort or give-and-take or commitment. Since an intimate relationship is mutual, affect dysregulation limits or precludes intimacy.

Clearly, being introduced to Schore's ideas sensitized me to what was happening with Jonathan–I was able to empathize with the terror he felt as a result of his affect dysregulation. Using the metaphor of drowning was reparative and strengthened our alliance because it helped Jonathan feel that I understood his body-based raw emotion.

I have decided to stop complaining about mandatory CE credits. 

David Nylund on Narrative Therapy, Curiosity and Queertopia

Narrative Therapy 101

Lawrence Rubin: Thanks for sharing your time with our readers, David, some of whom may not be familiar with Narrative Therapy. Can you give us an overview that would do it justice? Narrative Therapy 101, so to speak.
David Nylund: Well, that’s a challenge, but I’m going to give it a go. I imagine if you asked me at a different time, I might have a different take on it. Narrative Therapy is based on a narrative metaphor and the idea that people are multi-storied. And people get locked into a singular story which tends to be deficit-based and internalized. The job of the narrative therapist is to create a conversational context, usually through questions, to trace these thin, deficit-based stories that contradict the dominant stories that are always apparent. The job of the narrative therapist is not to coach them or help them build skills, but to trace those alternative stories that are always present but, as Michael White would say, “thinly known.” And through different narrative practices like questions and letters, to help thicken that story so it begins to gain some momentum and density. And when people can step into that story, they come to maybe a different version of who they are.
LR:

Narrative Therapy is based on a narrative metaphor and the idea that people are multi-storied.

You make it sound as if it’s a process of rewriting a life script in which the therapist is a co- editor or the editor. How do they work together to rewrite this story?

DN: I like the idea of a co-editor, where it’s a collaborative inquiry. The therapist is decentered, but is definitely influential, attending to certain things and not others. It’s based on a critique of individualism. It’s a very anti-individualist approach, and it’s very much informed by post-structuralism and thinking relationally. People are always in relationship to others, to a larger cultural narrative. I think narrative pays a lot of attention to how people’s stories are shaped by larger cultural narratives, or what Foucault would call discourses. I think one of the aspects of narrative that really drew me to it was its focus on how peoples’ problems and struggles are not their own, they’re shaped by the larger culture. So, it leads narrative into a certain kind of arena of social justice, which is what I was drawn to as a social worker.
LR: So, the job of the narrative therapist is to disabuse people of those deficit-based stories they’ve been told or have come to believe are true about themselves? How directive is the narrative therapist in moving the person off center in their cherished story?
DN: The intention of the narrative therapist is to not be impositional or directive. I would refer to it as invitational.
LR: Invitational?
DN: And yet, the narrative therapist is informed by a couple of basic premises: that people are multi-storied and many of these stories contradict each other; that people always have skills and abilities and values that run in contradiction to their dominant story that is often very deficit-based or problem-focused; and that problems are separate from people. For Michael White,

the problem is the problem, the person is not the problem

the problem is the problem, the person is not the problem. Peoples’ lives and problems are always relational and informed and shaped by the larger culture, especially around issues like normative ways of being related to race, class, gender and sexuality. And some of those dominant norms help shape peoples’ lived experiences and can contribute to their problems. So, the narrative therapist enters through an invitational conversation from a stance of curiosity about these alternative stories and what they might mean. I think the job of the narrative therapist is not to determine whether these alternative stories are good or bad, but to invite their client to become curious about them. And that might be an entry point into some new stories, and that entry point is often referred to as a unique outcome.

LR: It doesn’t sound like you’re trying to be a car salesman, but you’re visiting a car lot with a person and considering new colors and new models, psychologically. So, from a traditional and individualistic perspective, a client diagnosed with depression might be referred for medication and cognitive behavior therapy. How would a narrative therapist approach that same depressed person?
DN: The first step would be to be curious about depression. Perhaps you would externalize the depression, and then you’d be curious about what the depression means to the person, to the client. I don’t want to assume some clinical DSM version of what depression is. I want to understand it from the client’s perspective and their meaning around it. Now that it’s externalized, we might explore the effects of the depression on their life. I might ask questions like, “How is the depression affecting your thoughts about yourself?” “How it is affecting your relationships?” “Who’s in league with the depression?” “What supports depression?” “If you look back on your life, were there some people or experiences that contributed to depression’s hold over your life?” Through these questions, which are referred to as deconstructive questions or relative influence questions, we always find some contradiction or gap, because no story is seamless. There’s always some event or disruption; one day, one moment where the depression wasn’t as strong. It might be the client reached out to a friend. It could even be the act of coming to therapy is a unique outcome.I might start out by asking, “Did depression want you to come to the session today?” “I’ve worked with many clients with depression, it tries to convince them that therapy won’t be helpful. So, do you think it tried to do some of that?” “How did you defy depression’s dictates to come to the session, and what does that reflect about your hopes, your values, your ethics?”

I don’t want to assume some clinical DSM version of what depression is. I want to understand it from the client’s perspective and their meaning around it

One of the things that is important in Narrative Therapy, but also one of its challenges, is that it requires clinicians to rethink some taken-for-granted ideas in our field, especially around identity. From a modernist perspective, therapists like Jill Friedman and Gene Combs refer to internal states of identity. It’s based on this idea that identity is fixed, it’s static, it’s inside the person. It’s often linked to biology, and it’s outside of language and history and context. From a narrative perspective, it’s more of what I like to call intentional states of identity.

LR: This reminds me of Kenneth Gergen saying, “We come bearing multitudes” when referring to the difference between an individualistic and relational definition of identity.
DN: I like to think of identity as fluid, performed and in context. It’s relational, and about people coming to know themselves in relationship to others and in relationship to what’s important to them, their values, their ethics, their hopes. And so, a narrative therapist is really curious about their clients: their hopes, their intentions and their values that run in contradiction to, in this case, depression. And that leads to a very creative use of language and questions to help that alternative story, maybe anti-depression, to become thicker through reauthoring questions. And these re-authoring questions might be circulated to other folks in their life such as, “I imagine some of your folks in your life have an outdated version of you. What do you think is the best way to bring them up to date in terms of your journey away from depression?”The two challenges to the narrative therapist are to rethink and to challenge some core assumptions that we’re trained in our field and in the larger culture to believe. But your main tool is the use of creative questions that come from a stance of curiosity. This is very different from, for example, CBT or some of the more traditional models where the therapist is more of the expert helping coach people to develop skills. They might make more direct statements. They might interpret the client’s experience for them. In narrative, you’re influential but you’re decentered; maybe you lead from behind and you keep up that stance of curiosity. I think therapists are curious, but

narrative therapists practice a kind of curiosity about how things might be other than what they have been – a curiosity about hope and possibility

narrative therapists practice a kind of curiosity about how things might be other than what they have been – a curiosity about hope and possibility.

LR: It’s a very optimistic type of therapy, a liberating practice in a sense.
DN: Yeah! At the same time, I think narrative gets associated with positive psychology or solution-focused; or in my field of social work, a strength-based perspective. To me, it’s much more than that. It’s like these alternative stories that speak to a whole possibility. Values are always present. There’s evidence of it, and it’s inviting people to speculate about their significance. So, it isn’t like you’re having to find them or search for them, and it’s not about applause and cheerleading. It’s like coming from that place of honoring peoples’ experience, and there’s always things that stand outside the problem.
LR: Helping the person to widen their gaze to see instances in their life when they did stand up to the story that has previously defined them. So, you’re not a cheerleader on the sideline, you’re out on the field, playing with them.
DN: That’s a great metaphor. Definitely.

The Narrative Therapist

LR: What are some of the core qualities of a clinician that would make them a more effective narrative therapist? Not all therapists favor the use of metaphor or consider themselves to be particularly creative.
DN: I think one quality would be a real ethical stance of curiosity and respect for the client. I think there must be the ability to entertain multiple perspectives and not get captured by one singular truth. It might mean having to give up some of our training of being an expert. It also might be a commitment to social justice. And I think what often what attracts folks to Narrative Therapy is its demand to be intentional. If you look at most models, like CBT, for example, you won’t see much attention placed on how, let’s say, thought distortions are shaped by racism or the larger culture or dominant norms. It’s just very highly focused on the individual. I think there’s this commitment to seeing things within the larger social context, which then opens up this ethic of justice. Narrative uses language that can be social justice-oriented. The person is not oppressed, the problem is oppressive. The narrative therapist might ask, “Is it fair that the problem of oppression is cutting you off from your hopes?

a lot of narrative therapists also have this experience of standing outside the norm in their own lived experience, in a good way, like a rebel or an outlaw

As a social worker, I have a commitment to social justice. A lot of narrative therapists also have this experience of standing outside the norm in their own lived experience, in a good way, like a rebel or an outlaw. You know, like a commitment to a broad notion of queer. It’s not necessarily tied to gender and sexuality, just this broader definition of queer as a critique of norms and of normativity. I know that a lot of narrative therapists are committed to critiquing taken-for- granted assumptions or norms. I think that a narrative therapist is also drawn to new ideas and staying curious. It requires not just learning, but kind of more of an unlearning. It can be really challenging for people, especially if you’ve invested time in a model like CBT. It can be hard to give that up a bit.

LR: Do you think it’s more important that graduate social work and other clinical students learn first before they unlearn, or can we teach them first to unlearn before they can learn?
DN: It’s a great question. My preference is to start with unlearning. I don’t think I’m the majority there. I think my classes are as much about unlearning as learning, and I tell my students that. For example, last night in my class, I was presenting an overview of different family therapy models, and most of the students are also in a class to learn the DSM.But then I said, “Here’s another way of doing assessment.” And I introduced them to Karl Tomm’s ideas of assessing relational patterns, not people. So, a lot of my teaching is offering alternatives to the ways one can do the work. It’s a kind of tension between learning and unlearning. I think everywhere in the States, you have to learn some of these dominant ways of working in terms of charting and having to do diagnoses for billing purposes. You might have to use the more traditional language as shorthand to connect with other colleagues. So, I think narrative therapists have to find a way to entertain multiple perspectives simultaneously, even if they contradict each other.

What Counts as Evidence?

LR: Narrative therapists must be subversive!You once said, “I believe in evidence, but I’m more interested in what constitutes evidence and who gets to decide what counts as evidence.” You and I well know that these days, if you’re not doing randomized controlled trial studies, if you’re not doing meta-analyses, if you don’t have outcome studies based on psychological tests, then your work is not considered valuable. How do therapists operate from this anti-evidence base that you talk about?

DN: It was a conference in Osaka, Japan, and on the panel was the top voice of CBT therapy in Japan, and he challenged me about, like, “Hey, this is all great, but what do you think of evidence-based treatment?” And that was in 2001. Evidence-based therapy is much stronger than it was even then. I don’t have an easy answer for that one. I think that you’re right, unless the way you work has evidence from that more traditional notion, quantitative meta-analysis, randomized clinical trials, it doesn’t get the same respect. And that’s been an ongoing journey and struggle for me and my work. I’m in a privileged position now because I’m a professor and I’m the clinical director of the Gender Health Center, which is an agency working with trans and queer communities, but when I was earlier in my career, I had to work in hospitals and other settings. County mental health, community mental health, hospitals at Kaiser, and I just had to learn to be subversive, kind of covert, and let the work speak for itself.And you know, I think one thing that we’ve done at the Gender Health Center is use some of Scott Miller’s ideas around feedback-informed treatment, which is considered evidence-based now and has been sanctioned by SAMHSA, Substance Abuse Mental Health Services Administration. They’ve done a lot of random clinical trials and meta-analyses proving or having evidence that it’s not the model, it’s more about the alliance.

And alliance starts with how the client is doing. You create a culture of feedback. So, it’s interesting that some of the core ideas of feedback-informed treatment line up with narrative, right? Creating a culture of feedback, checking in, privileging the client’s voice. So, that’s one of the ways, strategically, we’ve been able to give narrative a voice. We use those measurements and the online program that gives all this data.

To me, unfortunately, it’s a reality that you need to have numbers. So, that’s one way we do it, and then there is a growing body of research on the effectiveness of narrative. It tends to be mostly qualitative. So, there is some evidence, but again, qualitative doesn’t earn the same merit as quantitative.

LR: Of course.
DN: It’s an ongoing journey.

I think a lot of narrative therapists are just subversive

I think a lot of narrative therapists are just subversive, and they might also be able to work more independently in their private practices. It always helps if somebody in the agency who is a leader or director is supportive of narrative. That can help.

Narrative Thoughts on Gender

LR: I want to move into questions around gender and working with queer folk. I never thought of, and I love being challenged by new thoughts, that queer is a critique of normativity, whether it’s queer racism or queer gender or queer religiosity.
DN: Right.
LR: Queer is an adjective, it’s not a noun.
DN: Right.
LR: Interesting. So, my question, David, is in what way does narrative therapy lend itself to working with gender queer folks?
DN: Okay. And when you say gender queer, are you referring to folks who identify as non-binary or are you talking more just—
LR: Yes, around the work that you’ve done.
DN: Often, what you just referred to is a term that’s used and that comes out of queer theory and queer scholarship, is heteronormativity. The norm that heterosexuality is the only sexual orientation and that the gender binary male/female is the only healthy way of being. So, I think what you’re referring to is everybody who stands outside that heteronormative way of being in their identities or practices. I think narrative therapy lends itself well to that because narrative therapy comes from this deconstructive lens, so it really is curious about these taken-for-granted assumptions, in this case, about gender and sexuality.

Narrative Therapy is informed by post-structuralism, and one of post-structuralism’s theoretical allies is queer theory

Narrative Therapy is informed by post-structuralism, and one of post-structuralism’s theoretical allies is queer theory, so there’s this connection between queer theory and narrative, because both are informed by social constructionism and post-structuralism, which pay close attention to dominant norms and language that can oppress folks.

So, it opens up that kind of dialogue about who gets to decide what’s normal. A lot of the conversations will be around these deeply entrenched gender norms, like masculinity, femininity, and around sexual identity. And I think it gives you some vocabulary; narrative offers a vocabulary to have those conversations.

LR: Can you give an example, David, of a recent client you’ve worked with whom you helped to challenge the heteronormative discourse that’s plagued them and maybe stood between them and becoming who they are from a sexual/gender perspective?
DN: At the Gender Health Center, we often do what has traditionally been called reflecting teams or outsider witnessing. Some folks refer to them as response teams. So, I’ll be interviewing a client in the presence of my colleagues, and my colleagues will then have a conversation amongst themselves while the client and I observe or listen in on that, and they’ll reflect on what stood out in the conversation, where did it take them? The comments are situated in trying to attend to the alternative story. So, I was doing that just yesterday with a 32-year-old person who was assigned male at birth who identifies as a trans female. However, she is in a family that comes from a very conservative faith tradition, and that’s held her back because she’s afraid of losing support from her parents.So, she’s really holding back on moving forward with her transition, meaning like hormones or surgery, because of her fears of how her family and her support network will handle it. So, instead of focusing on those issues, I was really curious about how, in spite of the religion that she was raised with, she was able to challenge that. What gender norms did she have to defy in order to even come to see me? And what did that say about her hopes for her life? I asked, “When you think about a person who comes from that background like yourself, and they’re beginning to consider that they’re trans, would you have respect for that person? Do you think it would take some bravery or courage?” And then, I started to ask questions like, “Who in your life might support this idea that you’re brave?”

And from there, she discussed a friend who supports her gender identity. And that led into some of the restraints and limitations of masculinity and toxic masculinity. I just kind of hovered around that, and then I said, “If you were to get a further appreciation of your bravery in living the counter story, what difference will that make towards your next step?” And that led to a conversation of coming to one of our programs at the Gender Health Center. It’s a respite program. It’s often more of a social context for trans folks who are feeling really isolated and disconnected to meet. You know, three days a week, they have this respite program. It’s for six hours and just kind of a place to hang out, relax, be yourself. They do some narrative work there, but it’s more just a meeting place.

So, by the end, she was open to going to that place. And then we talked about her ability to be more overt in her gender expression, and I noticed that she was wearing painted fingernails and earrings. We then talked about what those acts meant about her and ability to navigate her world, given that her parents wouldn’t be supportive because of their faith. I asked her to consider, “If I move forward, does that mean I’m no longer sinning?” And these kinds of discourses. That was the conversation, and then we had a reflecting team. And of course, in the team, there was various therapists who were queer or trans, so now this client is seeing community and support. One even shared that they also came from a deeply conservative religious tradition, and they talked about their journey and how they were able to move forward in their own life. So, that kind of gave the client some hope and inspiration.

Even Well-Meaning Therapists…

LR: In a sense, you’re helped this client connect with an external reflecting team, but also helped her to consider the internalized reflecting team that has been oppressive and could now be challenged.You’ve worked with and written about transgender oppression and suggested that even well-meaning therapists can further contribute to transgender marginalization through internalized transphobia and cisgender privilege. I find that fascinating. What do you mean that otherwise well-meaning therapists can contribute to the marginalization through those two things?

DN: Most therapists, most social workers I know, including my students, come from a place of ethics and wanting to help and might see themselves as open minded and progressive. When it comes to issues around LGBTQ, however, that acronym doesn’t account for the different hierarchies of worthiness, like gay white men have more power and privilege than, let’s say, lesbians, and then bisexuals are kind of held in somewhat of a suspicious or more marginalized status, and then T is at the end. Often, the T is rendered invisible or not really discussed. So, people will say, “I’m an ally for the LGBT community,” but not really know what T means, never having worked with folks who identify as trans. And so, they might go into a session with somebody who identifies as trans with these predetermined, taken-for-granted ideas of gender.

when it comes to issues around LGBTQ, however, that acronym doesn’t account for the different hierarchies of worthiness

The client might identify as a trans woman but be expressing their gender in a way that’s read as masculine in our culture. And so, what the well-meaning clinician might do is mis-gender the person by not using the pronouns that the client identifies with. The therapist might not share their own pronouns, it’s sort of taken for granted that there’s a normal gender. They might focus more on voyeuristic curiosity about genitalia and might have normative ideas of what it means to be trans. And for trans folks, there’s no one monolithic trans experience.

And then, I think the therapist who’s cisgender–this being a term for somebody whose gender identity is congruent with the sex they’re assigned at birth–may have a lot of unearned privilege in many areas. I am cisgender and don’t get misgendered. If I go to a doctor, the forms are very clear for me. My gender is right there, I click the box male. I don’t have to worry about spaces like restrooms and public bathrooms. I don’t have to worry about questions about my genitalia or dating or all that sort of stuff. Cisgender people don’t necessarily have to worry about being harassed in public because of their gender presentation. So, I think therapists who have cisgender privilege often don’t really take that into account in their work with transgender people.

Another thing that I’ve been really thinking about a lot more lately is the Black Lives Matter movement and some articles I’ve read around transgender allies. I see myself as an ally, but I’ve been reading some material asserting that simply being an ally is not enough. It becomes an identity, a noun, not a practice, and you know the ally almost gets centered, and people build their whole career on being an ally and profit from it, but not necessarily helping the community. That was really hard for me to look at because I do good work. I try to use my voice to support marginalized communities like trans folks. I’m writing a book on it, I do speaking engagements, and so it got me to rethink about what is my role? Am I putting myself out there? Is there any sacrifice? And so, there’s these new ways of rethinking allyship and referring to being an ally as more of a co-conspirator or an accomplice. And that’s happening in Black Lives Matter movements. We don’t want white allies, we want white co-conspirators, where you hold your white colleagues and friends accountable. So, it would be like me, as a cisgender person, really holding other cisgender people accountable for when they make transphobic comments. So, I think those are some of the things that might contribute to well-meaning therapists who are cisgender inadvertently imposing certain ideas that are cisnormative or transphobic.

LR: Elegant answer, David. Elegant. My mind is spinning with possibilities. What is queertopia, and if, in some wonderful future, we can live in that queertopia, would there be a need for therapists?
DN: That’s a great question. I don’t think so. I’m going to take that position of a queertopian, through a queertopian lens. A colleague of mine, Julie Tilson and I, wrote some about queertopia, and I’ve given some speeches on it. One was at an event called the Transgender Day of Remembrance, which is an international event – it’s a very somber, moving event about honoring and recognizing all the folks who were trans or gender nonconforming who were murdered over the past year. So, one of the years, I was asked to do a talk about what it’s like to be cisgender and then about what a queertopian world would look like.

In a queertopia, we would dismantle the gender binary. There would just be multiple genders.

In a queertopia, we would dismantle the gender binary. There would just be multiple genders. There wouldn’t be a need to police sexuality, you know, these hierarchies of gay and straight. There would be a loosening up of these strict identity categories, because I think identity categories can be useful, but they also impose restraints and limitations.

If somebody comes out as gay, there’s all these normative ideas of what it means to be gay. So, it can become another opportunity for policing and surveillance. There would be more of a loosening up of these identity categories. There wouldn’t be a DSM. There would be more work in the communities and community work rather than just individual clinical work. I think it would also be intersectional, so there would probably be a lot of focus on anti-racism and looking at some of the ideas about what it means to be male. There would be a loosening up of those ideas. And there would be a lot of just understanding of people’s identities and lived experiences, not necessarily related to their biology, their genitalia. Those are some of my thoughts about what a queertopia would look like.

LR: In queertopia, therapists might not be cloistered away in private practices behind closed shades. They’d all be social workers, they’d be co-conspirators, they’d be advocates, they’d be out in the community. There’d be more conversation about all the different ways of expressing oneself.
DN: It would be more like a deprivatization of the culture.

Hierarchies of Worthiness

LR: It’s ironic, almost paradoxical, that you have this forward-thinking vision of a queertopia, deprivatization and removal of gatekeepers of normativity. But one of the things that you do in your practice is psychological assessments for trans folks who want to pass through the portal of acceptance. Do you find yourself on the wrong side of the gate when you’re doing these assessments?
DN:

the standards of care when working with trans folks have moved a bit more towards depathologizing trans identities

We have this queertopian vision where mental health would get out of the way of people’s journey or transition, but that’s not the reality. Things are better. The standards of care when working with trans folks have moved a bit more towards depathologizing trans identities. In the DSM-IV, there was Gender Identity Disorder, now it’s Gender Dysphoria. The WHO (World Health Organization), in their next ICD – version XI, will no longer include gender dysphoria in the mental health section. It will be in the sexual health section. So, there is this movement forward. There are more trans voices, including trans folks who are providers, therapists. So, that’s the ideal, where it’s moving. But there still is this requirement by insurance companies and by physicians to diagnose a person with gender dysphoria. It needs to be medicalized in some way or psychiatricized, and since that’s the reality, I’m going to try to use my privilege, my credentials, to help make that gatekeeping as painless as possible, to not go through too many hoops.

What that might mean for me is that instead of a trans person having to see a mental health professional for a three to six session evaluation–which is a big cost and presents a barrier for so many folks, because this population is underemployed or unemployed–I don’t charge them if they need a letter. And I do it as fast as possible. I don’t really question them around whether they have a legitimate trans identity. I’m just using the letter to be an advocate, using letters as another form of co-conspiracy. It’s me saying, “You need this, I’m going to do it as fast as possible. One day, I hope we don’t have to do this, but in the meantime, you know, this is a way I’m trying to help support you.”

LR: A subversive gatekeeper.
DN: And then what I do for trans youth is to write a second letter. So, there’s the traditional clearance letter/assessment in which I diagnose them and say why they need hormones or surgery out of medical necessity, but then I’ll also write a counter letter, a narrative letter that is more about their own standards of care, their own appreciation of their gender journey, so they get two letters.
LR: That’s neat. So, you’re representing both sides of the fence, so people pass through it more easily.
DN: I think over time, I’ve figured that out. So, in my assessments, I’ve focused less on “Do you meet the standard, the criteria?” I’ll even say, “You know, I’m supposed to ask these questions. Why do you think I’m not going to ask them?” And they’ll say, “Because I already know that stuff. I know what hormones do. I know what the side effects are.” So, I focus more on their journey, on their narrative. I was working with this trans youth, where I asked him, “In your journey, have you thought about the kind of masculinities that you want to take up?” A lot of the conversations are more along those lines: their hopes, their visions of their own life, their gender identity.

Final Thought

LR: If we were to finish this interview up by trying to touch on kids, can you say a few words about what a therapist should know about working with trans kids?
DN: So, in working with trans children and teens, one thing that is really important is that young people are pretty clear about their gender identity. There are these discourses that they’re not capable of making decisions, I’m talking more teenagers where they might want to start taking hormones or hormone blockers. There’s this idea that they’re not capable and mature enough to make those decisions. As a narrative therapist, I look at how there’s a lot of discrimination like youth oppression, not honoring their voices. One thing is just to really honor their version of their gender identity and not to begin from the notion that they’re confused about their identity. That would be one thing, in terms of working with trans youth.I think another thing is to have conversations about how is it that they’re able to navigate this in spaces like schools that can be pretty tough and where there can be a lot of bullying. It is about helping them develop strategies to advocate for themselves and protect themselves. I use them a lot as consultants to other trans youth.

I’m working with one young trans man who then consulted another one of my clients and their parents because they’re earlier in their journey and had some questions. The dad is really concerned about hormones and their effects. So, I’ll use my other families’ experiences to help each other. I find that in my work with queer and trans youth, I’m always amazed and honored about how they’ve had to live their life and that they have these amazing ideas we can learn from as adults.

LR: Empowering them.
DN: Around how to look at gender and sexuality differently.
LR: Because of their honesty.
DN: Exactly.
LR: David, I’m going to draw us to a close. Thank you for a couple of things. You’ve been inspirational to me through your writings, truly. And as I did the reading and preparation for this interview, it further deepened my affection for narrative and strengthened my reserve. It’ll make me a better teacher and clinician, and I trust that our readers will also benefit, so I thank you for all you do on both sides of the fence.
DN: Thank you. I appreciate that.

Counseling the Stone Boys: Helping Boys and Men Who Have Been Sexually Abused

The title metaphor of my new novel, The Stone Boys, is of a boy who must become hard like stone to survive childhood sexual abuse. As an adult, he may function well for large chunks of time, even marrying, being intimate, raising children; but his internal resources are thin, and he rarely has any choice, if untreated, but to resort to hardening up against relationships, especially those that become close. I was one of the stone boys. At ten years old, in 1968, my psychiatrist molested me over a period of six months, first grooming me, then moving to abuse. After I escaped him, my confusion, shame and terror had no outlet except into signs of trauma that adults at the time did not recognize as abuse-trauma for two reasons: I did not disclose the abuse until I was 18, and in 1968, the signs were not public enough for people to know about them. A Case Study: Tom, 37 My client, Tom, had some of the same signs I had. In my office, he said, “I’ve never been very good at relationships, and reading your Stone Boys book, I think I finally understand why. It’s so obvious, but I missed it.” “What’s obvious?” Tom had been married and divorced twice, had difficulty holding down jobs, and had been in and out of rehab. “Well…” now, antsy, he stood up out of the chair; I asked if we should go take a walk together, to which he agreed. At a local park, we sat down on a bench. “Did the story trigger memories?” I asked. He nodded his head but didn’t speak. “You can tell me,” I said. “I’m safe, we’re confidential, and you know I will get what you’re saying. You know I’ve been there, in my own way.” “I know,” he acknowledged, standing back up again. We walked again in silence for a while, returning to my office where, once the door was closed, he told me his story. His abuse had been even more brutal than mine.

***

By now, most or all therapists are familiar with the ACEs (Adverse Childhood Experiences) survey, a very useful tool for trauma-informed counseling. I have also developed my own relationship-based checklist for my clients. Tom had eight of these “Signs of Unresolved Childhood Abuse Trauma in Adult Relationships.”
  1. Alienation
  2. Anger
  3. Hyper-vigilance
  4. Excessive Blaming
  5. Imposter Syndrome
  6. Addiction
  7. Sexual difficulties (includes excessive porn use, promiscuity, inappropriate sexual contact or displays, and avoidance of sex without porn)
  8. PTS (PTSD)
  9. Gender Dysmorphia
  10. Faking it (existing in the world with some success but retreating into a “stone boy” when triggered by the fear of connection and intimacy).
There are more than one hundred brain differences that apply to females, males and trauma, and many of these apply to a single thread: comparatively less developed connectivity between the male mid-brain (where memory, aggression and sensorial activity are mainly housed) and the top of the brain, where intimate decision-making and executive functioning occur. Abuse is not the same for females and males, despite the fact that we are all, indeed, human. Treating Abused Boys and Men A first step in treating males especially is Personal Storytelling. Even if a therapist has never experienced sexual abuse trauma, all of us have experienced trauma of some kind: some form of storytelling about trauma in your own life can help males to open themselves up. A second step is recognition that sexual abuse for males is indeed different than for females (in most cases), not only in the myriad ways males and females are neurobiologically different but in the specific male confusion over pleasure. Most sexual abuse of males, though not all, involves male ejaculation, something that gives pleasure. Much less often does the abused girl experience an orgasm. With Tom, talking about this helped him sort through guilt and shame at deep levels. More Best Practices for the Abuse Survivors and Their Therapists For abused males, these are best practices I have relied upon and will likely be needed as ongoing mechanisms for healing. Therapy, Medication, Brain-Direct Modalities EMDR (Eye Movement Desensitization Reprocessing), Neurofeedback, mindfulness, meditation, prayer, spiritual dialogue (talking directly with God), and ongoing talk therapy. Ongoing Support Groups Getting men involved in support groups, mentoring/counseling by and with males, and groups and counseling with people from their own milieu (racial, sexual orientation, culture, similar religious background) who have also been traumatized. Couples Therapy Because nearly everyone who has been sexually traumatized has relational difficulties of some kind, these men often need couples/relational therapy as soon as possible. Addiction Work Many abuse victims also possess addiction genetics which get triggered by the abuse. Recovery groups and addiction therapy can be crucial. Choice Theory Because an abuse survivor has felt out-of-control during the months or years of trauma, it is important to give him choices and “control” now, years later. Help Him Avoid Rumination Loops Negative rumination loops may be precursors to severe depression and actions taken (“What should I do!”), especially in a man’s islands of competence, can help. Journaling Writing or video journaling can lead to more rumination, so it can backfire, but often it is a good tool for boys and men who lean already toward reading, tech, and/or verbal processing. Organizations That Can Provide Support National Sexual Assault Helpline. 800.656.HOPE (4673). Department of Defense Helpline. (877) 995-5247. SAMHSA (Substance Abuse and Mental Health Services Administration). Additional Reading The Stone Boys, Michael Gurian, Latah Books, 2019. Saving Our Sons, Michael Gurian, GI Press, 2017 Victims No Longer, Mike Lew, HarperPerennial, 2004. Abused Boys, Mic Hunter, Ballantine, 1991 Beyond Betrayal, Richard Gartner, John Wiley, 2005.

A Case Study of Perfectly Hidden Depression

I watched one day as Brittany, a tall, stylishly dressed young woman, came into my office and wondered (as I always do in a first session) what problem or issue would she would present.

“I saw you on Facebook, talking about “perfectly hidden depression (PHD).” I’ve never been to therapy. But I know that you’re describing me, and I’ve got to get help, because things are getting worse.”

She stopped abruptly, seeming to immediately regret telling me even that much about herself. Smiling brightly, she sat a little sheepishly on the sofa, one of her legs nervously pumping up and down. She didn’t know what to do and waited for me to respond.

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“Well, if you identify with PHD, you’re not used to openly talking about yourself. So, I bet being here is hard.” She nodded, looking down at her feet. “We can take all this very slowly. I’m here to listen, but you’re in charge of how fast or slow this goes. So, is there something that’s happened recently that made you more worried about yourself?”

Brittany didn’t tell me everything about her life in that session. In fact, it was months before I would know the whole story. As trust grew, she’d blurt out hurtful secrets that she’d been keeping, all the while very closely watching to see my reaction, as she gradually took more and more risks in sharing her real life. Still, her ability to openly express the emotions connected to those secrets was very limited; self-compassion was foreign to her. I’d see only an occasional tear, quickly covered by a blank look or a change of subject.

What was that story? It began with a childhood assault by her drugged-out father, with injuries that required multiple surgeries. It continued with a passion for ballet, which was sabotaged by a teacher who was demeaning and sharply critical of her body, contributing to anorexia. That was followed by intense pressure from her mother to marry someone who was “going to do well.” But the someone she attracted, her fiancé, was abusive and highly manipulative, frequently threatening to publicly humiliate her by telling “all he knew.”

Brittany wasn’t the first client I’d seen with this kind of emotional disconnect between the pain of what she was saying and the feelings she struggled to identify. Elizabeth found herself lying naked on a beach, having been drugged and raped. "I've never thought the story was all that important, it was a long time ago," she told me, smiling hesitantly. Linda hadn’t cried in years, even after her mother's sudden death. "Crying makes me uncomfortable,” she explained. “I think it’s a sign of weakness." Jackson talked about strange, secret impulses to drive off the road, then followed his confession with, “I have a good wife and family. I'm just a little stressed."

Like Elizabeth and Linda and Jackson, Brittany didn’t look depressed in the classic sense. She was highly organized, her planner stuffed with sticky notes and extensive to-do lists. She stayed very busy with dinners with girlfriends while she and her fiancé appeared to have the perfect relationship. She was successful in her job, although highly anxious about making the right decisions for her professional future. She didn’t look sad; in fact she was often quite jolly and funny. What she allowed others to see looked pretty perfect.

The more we worked together, the more she became aware of perfectionism’s grip on almost every aspect of her life. She realized the many barriers she put up to even consider living a more vulnerable life. She tackled her anorexia, confronting and discarding old irrational beliefs that she no longer wanted to live by, one of them being that she always had to seem in control. She said, “I cry now every time I eat dinner. But I know I’m growing.” She ended her silence, one emotion at a time, confronting her tendency to remain overly analytical and “in her head.” With huge trepidation, she broke things off with her fiancé and faced the wrath of their families. Much to her amazement, her mother backed her up. She could recognize that, all along, her emotional pain had been masked by her obsessively cheerful demeanor and incredibly high expectations of herself.

It was such an old strategy—she hadn’t been conscious of it. Until she was. And the light of that awareness couldn’t be turned off.

On the last day I saw her, she looked at me very directly. “I never told you that I planned to kill myself. I couldn’t see another way out. But I heard the term perfectly hidden depression, and something clicked. I didn’t know what I was doing but I knew I wanted it to stop.”

***

In suggesting the concept of perfectly hidden depression, I’m not offering the absolute, never-has-been-considered-by-anyone-else warning signal for depression or suicide. Perfectionism has been known to be correlated with depression. Yet an awareness of the presence of perfectionism might lead to us asking different questions. Instead of, “Do you feel hopeless?” the question becomes, “If you ever felt hopeless, would you tell anyone?”

I’m challenging mental health professionals to think outside classic depression’s diagnostic box. We know that depression can present as melancholy or anger and agitation. Another potent contender should be the virtual absence of spontaneous expression of any emotion but rigid positivity.

Perfect-looking is perfect-seeming. But seeming isn’t being.