Awakening to Awe: A Book Review

Kirk J. Schneider, Ph.D., is a leading spokesperson for contemporary humanistic psychology and is the editor of the Journal of Humanistic Psychology. He is a pioneer in developing existential-integrative psychotherapy and in the application of awe-based consciousness to existential-humanistic psychotherapy. Awakening to Awe explores the nature and power of awe from Dr. Schneider’s theoretical and therapeutic stance as well as through interviews of people transformed by their experience of awe.

His theoretical and therapeutic stance emphasizes the importance of living life with reverence, respect, humility, wonder, inclusiveness, and uncertainty, yet also with faith and trust. This is a very bold way to live as his stance advocates living one’s life by being open to its mystery and magnificence while simultaneously taking responsibility to live the life that is authentically your own.

The people Dr. Schneider interviewed represent a range of stories demonstrating qualities and experiences of awe. Three examples are:

A woman who grew up with a schizophrenic father in the 1950s and coped with her maelstrom of feelings by opening to the grandeur and danger of nature and by cultivating a strong sense of compassion. She used the realizations gleaned from her experience to become an avid sailor and to develop a thriving career as a professor of psychology who values the importance of the full range of human nature.

An ex-gang member who listened to a stirring from his soul after witnessing the assassination of his younger brother. This stirring encompassed a surrender to a Higher Power and a realization that life is an amazing, unpredictable adventure. He used that experience to become a youth educator providing violence prevention work for elementary school students in an awe-based cultural curriculum.

A professor, who is a Stage 3 cancer survivor and has had heart disease, discovered that by engaging with his chronic illness with an attitude of awe, he also experiences chronic vitality. Awe for this man is a communion and an intimacy into dialogue and participation with the wonders and tempests of existence. He embodies how to embrace the joy and wonder of living within the context of physical suffering and decay.

I feel this book, in conjunction with Dr. Schneider’s Rediscovery of Awe, is ground-breaking. Dr. Schneider’s emphasis on awe-based consciousness derives from his personal philosophy of enchanted agnosticism. I believe the exploration of awe-based consciousness can catalyze a reemergence of a contemporary existential-spiritual movement in much the same way that Abraham Maslow’s exploration of self-actualization catalyzed the human potential movement.

Existential philosophers and psychotherapists have long been at odds about spirituality. On one side of the debate, Soren Kierkegaard emphasized being authentic to your religious values and Paul Tillich emphasized that the holy is a “God-Beyond-God”. On the other side, Albert Camus, Jean-Paul Sartre, and Irvin Yalom all emphasize that we are thrown into being and there is no God to save us, thus we need to make meaning for ourselves. While Camus, Sartre, and Yalom come from an atheistic perspective, they all acknowledge that life is an unknown in which both beauty and horror can happen.

Since a core component of existentialist theory is questioning the meaning of life and not coming up with ultimate answers, both sides of the argument bear examination. The common thread between the two is that in order to live the most fulfilled life as a human being, it is essential to be open to the unknown, the wonder, and the mystery of life in order to take optimal responsibility for ourselves in how we live.

One perception of existential philosophy is that there is nothing more to life than what you experience in the immediate moment. This outlook can be perceived as pessimistic and gloomy. Dr. Schneider emphasizes the spiritual dimension of existence by highlighting it under the symbol of awe. The spiritual dimension celebrates that there is always something more, whether you call this mystery, awe, wonder, God, Higher-Power, or daimon. Bringing awe into the equation emphasizes that our experience also transcends the immediate moment. Our human experience is always evolving. We are always both being and becoming. This can allow for a more positive and hopeful perspective.

In Dr. Schneider’s exploration of awe he emphasizes how awe connotes an openness to life as it is, with its mystery, with its depth, with its pain and joy. It can be “awe-some” or “awe-ful.” It is an invitation to value life as it is. Awe is a meta level which invites us to fully engage in life without knowing how it is going to unfold, even as we intend to impact life as we move towards a specific goal. This implies that spiritual presence is an important part of existence.

Although the book is directed toward a more general audience, it also supports the existential-humanistic psychotherapist to embrace an awe-based dimension of life in working with clients. This allows the therapist to not be conflicted if they are spiritually oriented. It reminds me of the question I asked Rollo May at a conference I attended at the beginning of my career as an existential-humanistic psychotherapist. I asked if one could be both existential and spiritual. He responded that it was essential to be both, and that even atheistic existentialists like Camus and Sartre were spiritual. Having an openness to life with its mystery, from ecstasy to tragedy, is spiritual whether you call it that or not.

I very much value Schneider taking a chapter to explore the qualities which need to be cultivated for awe to awaken in our everyday life. These qualities are transiency, unknowing, surprise, vastness, intricacy, sentiment, and solitude. The embracing of these qualities supports a grounded understanding and experiencing of awe as it applies to daily life. Similarly, Schneider takes a chapter to explore the general conditions favorable for the cultivation of an awe-based society. The conditions for this are presence, freedom, courage, and appreciation. Schneider describes a specific application he’s initiating to bring awe into politics in California. He calls it the Experiential Democracy Project. Thus, I appreciated this book not only for its thorough examination of awe but also for its clear call to take action with an awe-based attitude informing us individually and collectively.

Some of the interviews are rambling and thus were at times hard to follow. I presume this was due to the use of the actual transcripts of the interviews with limited editing. Also, some interviews didn’t strike a strong chord in me. However, I also know, given how the experience of awe is unique to each of us, these same interviews may strike a strong chord in others.

I very much value this book and encourage both professionals and the general public to read it with an awe-based attitude. If you are not sure what an awe-based attitude means before your read it, you will by the time you are finished.

Originally published in the Association for Humanistic Psychology Perspective Magazine Feb/Mar 2011. Reprinted with Permission.
 

Turning Blaming into Confiding in Couples Therapy

The defining task in a Collaborative Couple Therapy session is to create an intimate conversation out of whatever is happening—frequently a fight. Sometimes that means helping the partner who has just been accused deal with the accusation. Sometimes, and this is my focus in this write-up, that means reshaping the accusing partner’s angry statement. I speak as if I were that partner, translating his/her blaming statement into a confiding one, in a method similar to doubling in psychodrama. I show what this partner might be saying if the couple was having a conversation rather than this fight. Here are the principles I use for making these translations.

• Change the tone of voice
• Omit the blaming
• Report the blaming
• Add or substitute heartfelt feelings
• Append a question that turns the monologue into a dialogue
• Acknowledge

1. CHANGE THE TONE OF VOICE. If I can’t immediately think of ways to modify a partner’s angry comment, I repeat or paraphrase it, but now in a nonprovocative, nonaccusing, nondefensive, warm, intimate tone. Of course, if I can think of how to modify what was said, I still change the tone. None of the changes listed below would do much good if they were stated in the partner’s original angry, defensive, arrogant, sarcastic, contemptuous, or distant tone.

2. OMIT THE BLAMING. An important way to turn a partner’s fight-fostering comment into a conversation-fostering one is, of course, to omit (or at least reduce) the blaming, accusations, anger, attack. Lynn says to Fred, “You’re selfish, immature, and totally irresponsible to go out to a bar with your office pals after work, and come home late for dinner. You’re probably flirting with what’s-her-name in the next cubicle.” Moving in and speaking for Lynn, I say, “I’m going to restate what you just said but change the tone in order to help you get your message across to Fred. In my version, Lynn, you’d say, ‘I hope you can understand why I might be upset about your going to a bar and coming home late and why, given the situation, I might be imagining all kinds of things like your flirting with other women’.”

3. REPORT THE BLAMING. Another way to eliminate (or at least reduce) the toxic fight-fostering effect of blaming is to report the anger rather than unload it. Bob says angrily to George, “You’re nasty and mean-spirited and never think of anybody but yourself!” I move over and speak for Bob in an effort to show him what it would sound like if he were to talk about the anger rather than from within it. I say for Bob, “I can’t remember when I’ve felt as angry at you as I do now” or “As you can see, I’m still furious about that comment you made this morning” or “At times like this when I’m really angry at you, I forget all that I like about you and just see you in a super negative way.”

The effect of such reporting is to create a platform, a perch, a meta-level, a vantage point above the fray from which Bob confides being angry. Most of the other interventions on this list create such a platform or vantage point.

4. ADD OR SUBSTITUTE HEARTFELT FEELINGS. In a fight, people lose the ability to make “I” statements. They lose contact with their vulnerable, heartfelt feelings and become “you” statement generating machines. In speaking for a partner, I uncover these vulnerable feelings: the wishes, fears, worries, longings, disappointments, self-reproaches, shame, guilt, self-hate, loneliness, and so on. I reveal the “I” statement hidden in the “you” statement. Here, as in other instances in which I guess what the partner might be thinking or feeling, I use information gleaned from earlier in the therapy, label my comments as speculations (saying, for example, “I give myself about a 30% chance of being right”), and check back to see if my guess was correct (“Where was I right and where was I wrong?”). At times I recast much of the partner’s original statement, changing “you” statements to “I” statements. Sometimes, as in the following examples, I append a vulnerable feeling (an “I” statement) to the partner’s attack.

John snaps at Judy, “You’re being selfish thinking of going back to school when you’ve got our kids to take care of, and in this rotten economy. Don’t you ever think of anybody but yourself?” Moving in and speaking for John to Judy, I append “… and I worry that your going to school might be the first step toward your leaving me.”

Sylvia says to Bob angrily, “I’m tired of always being the one who has to manage the family: schedule everything, make all the phone calls, assign all the chores.” In saying “I’m tired,” her comment appears to be an “I” statement. But implied is: “You don’t do your part,” “You take me for granted,” and “You’re selfish and irresponsible.” Moving over and speaking for her to Bob, I add the following clearer underlying “I” statement to what she just said: “I feel lonely” or “I don’t like the kind of person I’ve become in this relationship.”

5. APPEND A QUESTION THAT TURNS THE PARTNER’S MONOLOGUE INTO A DIALOGUE In an effort to make their cases, partners often give little lectures presenting their evidence, making speeches, pronouncements, or indictments. They deliver monologues. I try to turn these monologues into dialogues by appending a dialogue-creating question. Sue expounds on her knowledge of interior decorating and denigrates Phil’s taste in an attempt to prove to him that she should have the larger say in what furniture to buy. Moving over and speaking for her to Phil, I append to what she just said, “What do you think about what I’m saying?” or “Am I convincing you?” or “You probably disagree with most of what I just said. Am I right?” or “Is there any part of what I’m saying that you agree with?”

6. ACKNOWLEDGE. In a fight, each partner argues his/her case and either ignores or refutes that of the other. Neither acknowledges the validity of any of the other’s points or admits weaknesses in his/her own case. In speaking for partners, I do this acknowledging and admitting for them by doing one or more of the following:

• Acknowledge what the other partner has been trying to say
• Agree with parts of it
• Recognize the other partner’s efforts or achievements
• Appreciate the difficult position the other partner is in
• Admit his/her (the person on whose behalf I’m speaking) own role in the problem
• Confide doubts about the validity or fairness of what he/she is saying
• Express concern about how the other partner might hear what he/she is saying

Acknowledge what the other partner has been trying to say. In a fight, each partner feels too unheard to listen, which is what keeps the fight going. In speaking for a partner, I do the listening for him/her. I demonstrate how it would sound if this person were to do a bit of active listening and acknowledge what the other partner has been trying to say.

Judy complains to Bill, “Are you at all aware that you hardly ever talk to me except to complain about things I haven’t done right.” Bill pays no attention to this and, instead, tells her what is on his mind: “You forgot to lock the front door again.” Judy pays no attention to this and, instead, repeats her concern: “That’s all you care about—the front door. What about the fact that we never talk about anything important, like about us?” Bill says, “Keeping the door locked is important. We’ve got a lot of valuable stuff in here. You’ve got to think about that.” Judy says, “I’ll tell you what you’ve got to think about, and it’s that I’m starting to feel closer to my friends than I do to you.” Bill says, “But this is serious. Half the time you don’t lock the door; it’s just luck that we haven’t been robbed.” Judy says, “Speaking of robbed, I feel totally alone in this relationship.” Bill says, “All I’m asking is for you to be a little more careful when you leave the house.” The partners go back and forth repeating their point (because the other appears not to have heard it), paying little attention to what the other is saying.

Moving over and speaking for Judy, I say, “I know you’re worried about my not locking the door, but I can’t listen to that right now because I’m so frustrated that you won’t listen to my concern, which is that we never have intimate conversations.” I could just as easily have moved over and spoken for Bill, saying: “I know you’re saying that I don’t talk enough, but I can’t listen to that right now because I’m so frustrated that you won’t listen to my concern about locking the door.”

Agree with parts of what the other partner has been trying to say. In a fight, neither partner gets the satisfaction of having the other agree with anything. Each partner rebuts or ignores what the other says. In speaking for a partner, I do the agreeing for him/her. “You have a good point that I…and I have a good point that….” Or, “If we weren’t in the middle of a fight, I’d admit to you that you are making some good points.”

Often I turn to one partner and say, “I’m going to repeat what you just said, but begin by agreeing, which would then put you in a better position to make your point.”

Gloria criticizes Ed for being too harsh with the kids. Ed criticizes Gloria for being too lenient. The argument goes back and forth in this way for some time. Moving over and speaking for Gloria, remembering what she had said in a previous session, I say, “You’re right that I can be too soft with the kids. I need to work on that. My concern right now is to get you to consider that maybe you’re too hard on them.”

Paul criticizes Cheryl for something she did. Cheryl’s justification seems to convince Paul, but instead of acknowledging that, he goes on to make another complaint. I say, “Paul, were you feeling at that moment, ‘Okay Cheryl, you convinced me. But it just reminds me of something else I’m upset about, which is that…’”

Recognize (at times even celebrate) the other partner’s efforts or achievements. Sam proudly describes doing what Ann had asked him to do—pay the bills and clean the bathrooms. Ann replies, “Yes, that’s good. It’s about time. You act like you’re still single. You don’t take responsibility.” Moving over and speaking for her talking to Sam, I say, “You obviously paid attention to what I asked for last time. That’s wonderful! I really appreciate it. I hadn’t thought you would. But—and I’ll make this a multiple-choice question, Ann—A, I don’t want to get too excited about it and get my hopes up that the change is permanent, or, B, it’s too small a part of what I want to be really excited about. Ann, is it A or B. Or is it C, something else entirely?” (When I am uncertain what the person is feeling, I often ask such a multiple choice question.)

In her original statement, Ann skipped over Sam’s achievement. I try to show how it might make sense that she did so and how it would sound if she hadn’t done so.

Appreciate the difficult position the other partner is in. In a fight, each partner feels too unempathized with to empathize, too worn down by his/her own struggle to notice that the partner is caught in one, too. In speaking for partners, I do the appreciating, empathizing, and noticing for them.

Sara says to Ralph, “You never stand up for me when your mother pulls one of her numbers.” Ralph says, “Can’t you just do what everyone else in the family does—just accept that that’s how Mom has always been and realize there’s no way to change her.” Hearing this argument, I look for the right time and moment to say for Ralph, “I feel bad that I haven’t protected you from my mother” and for Sara, “I see how you’re caught in the middle.”

Admit his/her own role in the problem. In a fight, each partner blames the other partner for the problem and denies or minimizes his/her part in it. In speaking for a partner, I do the admitting for him/her. “I came home frustrated and took it out on you.” Or, “I overreacted.” Or “I know it didn’t help that I…” Or, “I’m suddenly seeing you as my father, which I know isn’t fair” Or, “I’m feeling hurt, but you have no way of knowing that, because my hurt is coming out as anger.”

Express concern about how the other partner might hear what he/she is saying. In a fight, partners lower their heads and bull ahead without acknowledging that what they are saying is provocative. In speaking for a partner, I do the acknowledging for him/her, often as a kind of prefacing statement. I say, “I know you never like it when I bring this up, and that’s why I mostly keep it to myself, but it’s been really bothering me lately so I need to say something…” or “I know this is a criticism, but I need to say it anyway” or “I’m angry, so I’m probably not saying this in the best possible way” or “I hope you see my distress peering through my anger,” or “This could get us into trouble, but I want to talk about it anyway” or “I wish I could find a way to say it that wasn’t a criticism because there’s something important here that I want to get you to see.”

Admit doubts about the validity or fairness of what he/she is saying. In a fight, partners focus on making their case. They put aside (and often lose awareness of) any doubts or reservations they might have about what they are saying. In speaking for a partner, I reintroduce these doubts or reservations. I say, “I know this isn’t fair, but it’s on my mind so I want to say it anyway and it’s that…” or “I know I’m on shaky ground here because I do the same thing myself, but…” or “I go back and forth between blaming myself for this problem and blaming you and, as you can see, at the moment, I’m deeply into blaming you” or “For a fraction of a second I was pleased by the lovely thing you did—and began to hope that it meant that you’ve really changed—but then I thought, ‘Wait a minute. I’m not going to get my hopes up just to be disappointed again’” or “I know I’m difficult to live with, so I probably don’t have a right to complain about something you do that’s so minor, but here it is…”

In speaking for partners, I try to make their case more effectively than they had been able to do so themselves. I repeat what they had just said but now in a more disarming, engaging, and heartfelt way. At times, I shorten what they have said and at times lengthen it. At times I reformulate what they have said and at other times append something to it. My effort in each case is to restate what the partners have just said in a way that will give them greater satisfaction and that their partner will be better able to hear.

My purpose here was to list the principles I use for arriving at my statements for partners in an effort to turn their blaming statements into intimate ones.
 

Training in Couples Therapy

Why might a therapist who works primarily with individuals consider studying couples’ therapy? If you work from an attachment perspective, as an increasing number of therapists do, then training in couples therapy may greatly inform and improve your work.

Many clients present to therapy for “relationship problems.” I’m sure all therapists who treat individuals have had the same experience I have of clients who want to spend their therapy hour talking about their spouse. Why do therapy on a relationship without both people present? Our training generally states that individual therapy will build resources in the individual, which they will then use to improve their relationships. But might an individual build resources faster and stronger with their partner present? Is working with the attachment dyad more efficient and powerful than working with the individual?

This hypothesis was presented at a recent training on Emotionally Focused Therapy for couples (EFT), an attachment-based approach developed by Sue Johnson, EdD . The presenters, Scott Woolley, PhD, and Rebecca Jorgenson , PhD, framed this question from an attachment perspective. They suggested that a client’s attachment system is more activated by and responsive to the client’s actual attachment figures than the therapist. Dr. Woolley quoted Dr. Johnson as saying, “As therapists we have 60 watt light bulb to bring light and healing to someone’s life, but the partner has a thousand watt search light!”

Attachment theory proposes that evolution has programmed us to be highly reactive to our partners, positively and negatively. “Relationship skills” learned in the presence of a soothing therapist might be no match for the tinderbox of a primary relationship. Likewise, there are risks in doing individual therapy. John Gottman, PhD, has found that people in individual therapy are much more likely to get divorced.

I emailed Dr. Johnson regarding this question. She replied, “A therapist’s empathy and validation are very useful — but to be really seen and accepted by the most important person in your life — that is transformational. The therapist is at best a surrogate attachment figure who validates.”

Victor Yalom points out that even if you plan to work individually, bringing the partner in for a single session provides invaluable data into the actual (versus reported) nature of your client's primary relationship and their interpersonal functioning, and can help broaden the frame of therapy. (Likewise with bringing in family members.)

Over time I have transitioned an increasing amount of my individual clients who present with relationship problems into couples therapy. Although the work is often harder, the results can come quicker, and I usually feel more confident that the results are lasting and durable.

Lonnie Barbach on Sex Therapy

Early Years of The Human Sexuality Program

David Bullard: Lonnie, as we start this interview I should acknowledge that we’ve known each other a long time as friends and colleagues.
Lonnie Barbach: Well, we met in late 1974 at the Human Sexuality Program at the University of California at San Francisco—that is a while ago!
DB: Yes, and you were one of my post-doctoral instructors, along with Jay Mann, Bernie Zilbergeld, Harvey Caplan, and Rebecca Black. Actually, you all were more important therapist role models to me than anyone I had encountered in graduate school.  And it was an exciting time to see how you all were bringing a kind of San Francisco humanism to sex therapy.
LB: That was an incredibly exciting time in human sexuality research and therapy and it led me to write my first book.
DB: Yes, For Yourself  was your timely and incredibly successful book that empowered women to take charge of their own sexual pleasure.  Not to linger too much in the past, but are there any impressions you can share when you think back to those days of the UCSF Human Sexuality Program, which for awhile was the largest training program in the country for psychotherapists, physicians and nurses in the newly-emerging field of sex therapy, post-Masters and Johnson.
LB: Well, for me, it changed my life; it was a pretty formative and important time. I didn't fully appreciate its significance at the time, but I knew that it was exciting.

DB: You graduated with a doctorate in psychology from the Wright Institute.
LB: I had done everything but my dissertation when I began at UCSF. I ended up designing this format for pre-orgasmic women's groups at UC, Berkeley where I worked with a small group of UC students in women's consciousness-raising groups using masturbation as a learning technique, but no one believed this form of therapy could work with middle-class housewives! So I was challenged and had to find a different environment in which to do my dissertation research.  Jay Mann was a psychologist and director of the HSP at UCSF and he said, “Well, if you pay us rent to use the space, you can run your research groups out of here and be under the umbrella of UCSF.” Then, as part of recruiting subjects, I was a guest on Don Chamberlin’s radio talk show called “California Girls.”  Thereafter, whenever someone mentioned having an orgasm problem, he would refer them to me. Within a few months, I had hundreds of women on a waiting list at UCSF.

Women’s Preorgasmic Groups

DB: So his show really jump-started your work with women’s preorgasmic groups.  Prior to your contributions, the professional diagnostic terms for a woman who had never or rarely had orgasm were “nonorgasmic” or “frigid.” Your use of “preorgasmic” instantly re-set more hopeful expectations and dropped the pejorative labels that almost all women had been oppressed by one way or another.
LB: Yes.  The semantics were oppressive, and we had to push over several years to get the medical and psychological establishment to drop those old labels. 
There was a great need in our society for people to drop shame about their sexuality in order to enjoy it….
There was a great need in our society for people to drop shame about their sexuality in order to enjoy it and for general self-acceptance. I learned a lot from the women in the groups–they were my teachers also. After completing three research groups with great results, I suddenly had this large number of women wanting help, so Jay Mann suggested we do a large group educational program. By then he realized that UCSF would earn more if they hired me and directly took in the money the women were being charged rather than my just paying them rent.  So I was brought on as co-director of clinical training in charge of their first women's program; later they added a men's program that Bernie Zilbergeld headed.
DB: You and I were both in graduate school in that era and I can remember what a powerful idea this was: empowering women to learn to take charge of and enjoy their own sexuality.  
LB: And I didn't realize that at first! All I knew was that I needed a job. It was actually a fluke that I even got into the field of sexuality. A woman came to a volunteer educational program I was leading for Planned Parenthood. At the end she said “you really should apply for my job because I'm leaving a position at UC, Berkeley as a sex therapist.” I was trying to finish my education at that point and really needed to earn some income. Two male colleagues of mine, Jim Purcell and Bob Cantor, both agreed they would do Masters and Johnson couples therapy counseling with me.  In that format, you needed both a female and male therapist for one couple. We got the job and I read the few books that were out and talked to everyone who knew anything about sex therapy, although there weren’t many of them at that time.  Shortly, Jim and Bob told me that they were too involved with their other jobs and graduate work and had no time to do the couples sex therapy. So I had a job I could not do as a single female. 
 
At the same time six women who also had no partners applied for sex therapy at the student health service. Some were single, some had partners but the partner wasn’t willing to come into therapy.  And one woman was faking orgasm and didn’t want her partner to know. Women’s consciousness-raising was really big at the time.  It seemed to me that Lo Piccolo and Lobitz's nine-step masturbation program could be used in a consciousness-raising group format.  So I tried it and led the first group with Nancy Carlson. Our first group was ten sessions long and we only had five weeks in order to fit it in between midterm and final exams! They were all “primary pre-orgasmic” women (never having experienced an orgasm by any means); by the end of this group they were all orgasmic by themselves and most of them were also orgasmic during sex with a partner. That was the beginning…. and if I had been on the East Coast, I probably never would have done anything more because, as I learned later, other professionals couldn't believe what I was doing out here–there was really a negative, critical reaction to working with women in groups and teaching them masturbation. But I was in California! So it all grew and developed.
DB: LoPiccolo and Lobitz had used this behavioral approach only in individual therapy?
LB: Yes. And then Jay Mann said I should write a book about this approach.  “But this stuff is so basic,” I said, and while he agreed, he believed that women needed permission to approach it so simply. So he was entirely responsible for my writing career. 
DB: Well, many therapists have ideas and talk about writing books, but actualizing it is quite a different matter!
LB: The power of the book is that it gives permission to women and to their partners to explore themselves. I did not realize that this was so needed because I did not come from a particularly sex negative or repressive family or religious background, so sex seemed natural and normal to me.
DB: And you were a couple of years ahead of the publication of Jack Annon’s book, in which he spoke about the PLISSIT (Permission, Limited Information, Specific Suggestions, and Intensive Therapy) model. 
LB: Yes, his wonderful book, The Behavioral Treatment of Sexual Problems, came out in 1976.
DB: How many copies of For Yourself have sold and in how many languages?
LB: It has been translated into 8 languages and a couple of million copies have been sold worldwide. I don't keep track of the numbers, but I do know that I’ve sold over 4 million copies of the total of my books in the United States.

A Career in Human Sexuality

DB:  I hope you don’t mind if I repeat a comment made at a professional meeting, when you were introduced as the person who has been responsible for more female orgasms than anyone else in human history!
LB: Yes that was either Bernie Zilbergeld or Jay Mann; it was very funny.
DB: That has led to a long career and interest in couples and sexuality, as well as in individual therapy. You do everything in your private practice.
LB: You can't separate out sex from a person’s life context. So we go into the psychological issues, the relationship issues, and perhaps the medical or physiological and neurophysiological issues.  Half the time it's not just a sexual issue but also a relationship issue. So that is the majority of my work.
DB: I don't imagine you've done a women's group in a long time.
LB: Probably not for 25 years. Group therapy is not as popular as it used to be and it's difficult to get a group together around one particular sexual issue. And it is not as needed. More basic information and permission about sexuality is now out there in every Cosmopolitan issue and in many books and the media in general. The culture is more open to the topic of sex.
DB: It's interesting to see how psychological issues evolve over time as a result of the culture changing, not just from research findings and technical changes.
LB:  
Yes, for example, trans-gendered, gay and lesbian issues are being discussed in high schools and now most people have a friend or cousin in one of these sexual minority groups because people are more open about it so it has become more natural. Look at the opportunities given to all of us to learn about other ways of being human that television and the internet have brought to us.  The culture is more accepting and it's infiltrating into the job market and the military.
DB: You wear several hats that I know of:  you have a partner and colleague of 26 years in David Geisinger, you are a mother of a wonderful daughter, you are a therapist with a private practice, you are a lecturer and workshop leader, and are an author and writer….
LB: And I used to be a producer of educational as well as erotic films.  I was a consultant for K-Y [a manufacturer of personal lubricants]. And a teacher at UCSF and at Antioch West.
DB: You then focused on male sexuality and couples sexuality as well.
LB: One thing just naturally led to another.

Couples Therapy

DB: Switching to your couples work and sexuality, are there any particular influences other than your own ongoing work with clients?
LB: I’m process oriented. For example, there can be a negative kind of power or withholding.
Not wanting sex and/or not having orgasms can be powerful ways of impacting the relationship, especially if there is a power imbalance in the relationship.
Not wanting sex and/or not having orgasms can be powerful ways of impacting the relationship, especially if there is a power imbalance in the relationship. If the man seems more powerful and has a larger personality, this negative withholding may be a way for her to balance out the power. So I tend to look at and work with the system in a relationship although power may be only one aspect of it. If one person is more forward, talking a lot, I may have them talk less and have the partner talk more. You have to move the process of the relationship in therapy. David and I wrote a book together called Going the Distance, Finding and Keeping Lifelong Love and in that we described our theory of working with couples and it has deepened over the years. Since then, other therapists have come up with similar approaches, such as Sue Johnson’s Emotionally Focused Therapy. The main premise is that intimacy is no better than the dialogue between two people and the dialogue has to be one based on vulnerability, so an important task is to help couples learn to be vulnerable and to make it safe to be vulnerable in their relationship. You look underneath anger for the more vulnerable feelings and help them express what's going on at that level so that people can hear each other and really respond without being pushed away and without getting defensive. It works really well.
DB: When you give a talk to graduate students who are interested in couples therapy, what particular ideas do you suggest, especially for dealing with any sexuality component their clients may be struggling with?
LB: One reason I think couples therapy is fascinating is that there are so many parts: each partner has his or her relationship history, each has their own personality issues, and then there are the ways they fit together. This is true for all aspects of their relationship including their sexual relationship. So I would suggest dealing with sex in the same way you deal with other issues: talk about it directly and specifically. See how early history may be contributing; how their relationship dynamics such as power struggles or just plain chemistry may be contributing, in addition to taking in real-life practical constraints such as job stress, children, medical issues etc. So it's wonderfully complicated and you play with that in order to get change and that’s all fascinating to me.
DB: Your enthusiasm and passion for working with couples is evident. I'm glad you also use the word “complicated” to describe couples work.   I have another very successful psychotherapy colleague who has written several books on therapy but doesn’t do couples therapy, saying “They are too complicated.” And you're now saying couples are “wonderfully complicated”!
LB: I have a road map in my head when I'm working with a couple and it’s a lot like writing a book. I know where I’m headed and I’m trying to figure out best how to work with them to get there. I believe that an intimate relationship is really the place where people can be healed most effectively–where emotional wounds are healed. So you are involved in a process where each partner is able to heal the other.
DB: Does that mean you've seen instances where you see an individual as part of a couple who might've been somewhat or completely resistant to individual therapy, but within the couples therapy format, that person was healed and got what they needed? Perhaps they could not have gone to or been successful in individual therapy.
LB: Absolutely! And sometimes with couples I also like to see them individually for a session here or there if there are individual issues that are contributing and both partners are very reactive to each other, and they take the other’s feelings too personally. So the couple dynamic comes into play when the reactivity keeps us from going deeper in the couples work. An individual session with that person may bring some clarity so they may be less reactive to their partner’s words.
 
If I were to speak with graduate students, I would suggest that they not start out with couples. As we’ve discussed, it is very complicated. One of my first internships was working at a Synanon-type program at Oak Knoll Naval Base in Oakland. I was working with drug users who were pretty hardcore. I had standard intern responsibilities and was the only female on the ward. I was also leading a couples group for the men and their wives or girlfriends. I was so lost that the guys kept having to explain to me what was going on! I was so over my head. I loved working with the guys and actually signed up for a second go around–the learning was amazing.  However, I would recommend you learn psychotherapy with individuals first and get comfortable with that before attempting work with couples.
 
When I do individual work, I’m always thinking about what is going on with my client’s partner, presuming innocence about them and not just seeing things from my client’s point of view. Also if you're not comfortable talking about sex, you are really limited in the kind of help that you can give couples because so many couples with relationship problems have sexual problems. I've had people come to see me who say, “I went and saw a couples therapist but when I talked about sexual stuff he said, ‘I don't do that’" and they were referred to me.
You're very limited in the kind of intimacy work you can do if you are not comfortable dealing with sex.
You're very limited in the kind of intimacy work you can do if you are not comfortable dealing with sex. The more depth and breath in your skills, the more you can be of assistance to the people you work with.

Sexual Issues in Therapy

DB: Can you give any advice to graduate students and therapists who may feel they have not had enough sexual experience themselves, or somehow feel that their sexual life is not up to some standard, or are just uncomfortable and may have a taboo sense of talking about sex. Any recommendations?
LB: I would say to people to read the books that are out there to get the basic information. Read Bernie Zilbergeld’s book The New Male Sexuality – still the best male sexuality book that's out there. Read For Yourself and For Each Other. Read a book on menopause, like The Pause. Read The Sexual Healing Journey by Wendy Maltz on sexual abuse and about sex and aging so you know about the changes people experience in their sexuality. 
 
And then explore experiential exercises within a graduate program or workshop, such as sex history giving and taking. It can really help to be in a course situation where students ask each other and inquire into the specifics of someone's sexual history and life. Or just practice taking sex histories with friends or lovers. The idea is to get more comfortable talking explicitly about sex.  Most of us need to get over feelings of shame that we are different or not normal or we may be otherwise anxious because we are comparing ourselves to some mythology about others. The more information we have, the more we realize that sexuality has a huge range. It’s not about right or wrong or better or worse, but what is right for the individual person and how their body functions and how they fit with their partner.
DB: In the beginning of the sex therapy revolution in the 1960s and 70s, the focus was on the sexual dysfunctions: erection problems, orgasm problems, ejaculation problems. Over time, desire problems seem to have become preeminent for couples. Is that what you're seeing in your work?
LB: Every now and then I'll get a rapid ejaculator or someone who's not having erections or orgasms. But the vast majority of the people I see are concerned with their lack of sexual desire. There are so many causes for a lack of desire: relationship and communication problems are the most common cause, then there is menopause, lack of chemistry, poor sexual communication, interfering medications, etc. etc.  Half the problem is figuring out the cause.  For example, psychotherapy won’t work if the problem is caused by low testosterone.
DB: So much of you and your work has been showcased in the media, that I have to ask what it was like for you to be on shows like Oprah?
LB: Well, she was lovely, but the most memorable show I did was the Phil Donohue Show.  Before the show he came and said, “ Look, you're the only guest for this hour but I'll be out there with you. You’re not alone.” It was great to have a whole hour on TV with nothing but questions from the audience that I could address. At one point, Donahue started going off on something and then he stopped, looked at me, and said “Can you help me out here?” So I jumped in.  I figured, you’re going to help me, I’m going to help you. It was such a lovely relationship working with him. The questions from the audience were so real. There was one eight-month pregnant woman who asked about sex during pregnancy, “What can you do?” And I got to talk about oral sex and manual stimulation and all sorts of things on national television. So it was a great educational opportunity.
DB: On regular network television! Was anything bleeped?
LB: No nothing was bleeped at all, and a friend who had seen it called me up later to say, “I can't believe on national television you were talking about hand-jobs and blow-jobs.” Not with that language, but that's what happened. On Oprah, other guests get in the discussion and it goes in different directions so you don't get into the depth of coverage and aren’t able to educate the same way that I was able to with the Donahue show.
DB: I'm thinking of the cultural changes. In 1959 on the Jack Paar Tonight Show, they bleeped the word “pregnant!” And years later you get on television and are able to talk about hand-jobs and blow-jobs! 
LB: I have done maybe 20 book tours over the years, and I still remember that at one live local morning show in Seattle, I think, the interviewer asked me, “How do you have oral sex?” I asked her “Do you want me to describe it right now on the air?”  And she said “Yes, I think that would be educational for our viewers.” So I said,“Okay” and I explained how to have oral sex. I gave a “how to.” So that was the most startling for me. At another show the female host of the program introduced me as being responsible for her own first orgasm.
DB: Wonderful!
LB: Yes, it was very sweet.
DB: Is there a current book project that you're working on?
LB: I may have waited too long to actually put a book together, but I'm working a lot in the area of sex after 60.  Also, David [Geisinger] and I have a second book on relationships that we need to write, but haven’t had the time to get to. 
DB: Speaking in generalities, perhaps, is there one overall sense you have of what helps couples feel better about their sexuality?
LB: Self-acceptance and connection. First, you need to feel connected to your partner, to feel safe with them and cared for by them and turned on to them.  Second, the more compassion you have for yourself and the more self-acceptance, the more comfortable you are with yourself the more comfortable you are likely to be with your partner and the better your sexual relationship is likely to be. It all fits together. 
DB: Do you routinely get detailed sex histories from each person you work with?
LB: I get my own kind of sex history from a person. I don't get a formulaic one, because I think a lot of it's just not relevant. I follow my intuition, but almost always ask about the person’s first sexual experience, relevant previous sexual relationships and look for any kind of molestation or negative sexual experience or trauma. Trauma of any kind can affect a sexual relationship. I also want to know about the initial sexual experiences with their current partner. Absent a history of abuse, if the sex with this person was never good, if there was never any chemistry, I find it very difficult, if not impossible, to create it down the line.
DB: For couples therapy, do you do this sex history individually?
LB: Yes, I find it easier for people to open up completely when I meet with them alone and I may learn about other significant sexual experiences or problems within the current sexual relationship that the person might not be open about in the presence of their partner.

Buddhism and Other Influences

DB:  What aspects of Buddhist psychology and philosophy have you found helpful and intriguing?
LB: I would say that Buddhist philosophy makes sense to me. It’s fairly new to me as I've only been working in a meditation group for 3 years, so I don’t claim to be terribly knowledgeable. Certainly, the Buddhist concept of suffering has been useful in my practice; that we all have to endure suffering but that we actually create suffering through our attachment to impermanent things.  Meditation is very useful with a lot of my clients, especially those who are very reactive. So I teach my clients how to meditate and how to be more in the moment.  Also the importance of compassion for oneself and others. And the necessity of presuming your partner innocent before getting upset at them. I’m not sure this last one is specifically Buddhist in origin, but it seems that way to me. 
DB: How do you approach suggesting meditation techniques?
LB: I just say, “Try this,” then I give them a short hypnotic induction, and have them focus on their breath, especially that peaceful and spacious moment after the exhale and before the next inhale.  I explain how it can help them and work with them on incorporating it into their daily lives. I also find EMDR useful, especially with sexually abused clients
DB: You've also been interested in and studied NLP (Neuro Linguistic Programming).
LB: NLP works very well for me.  NLP and EMDR are both techniques, where as Buddhism is a philosophy and psychology.  I keep a whole store of Silly Bandz, which are these little colored rubber bands which come in different colors and shapes. I have clients put one on their wrist and use it to remind them to practice whatever we have been working on to help them stay aware of.  
DB: They don't have to snap it like the old behavioral aversive technique?
LB: No, it is just an awareness enhancement.  For example, maybe you say “yes” to the requests of others automatically; and since you may not even realize it, it can be hard to break that pattern. The Silly Bandz can help someone in between our sessions to stay conscious of what we are working on.
DB: Is there an overall sense you have of what helps people change in couples therapy?
LB: I believe we can start to move when we have compassion for ourselves, our defenses go down, we can relax, be more ourselves, and be more present in our relationship. Of course, there are also physical issues to stay aware of.  For example, since we've gotten Viagra, Cialis and Levitra, there are a lot fewer erection problems that I see. Sometimes men may have low testosterone and other medical or physical issues. And then we have relationship issues.
DB: No drug for that yet? 
LB: Not yet one for women.  Let’s end with a New Yorker cartoon I’ve seen: A couple is lying in bed, next to each other with their arms crossed. And the woman says, “I wish they would develop a pill for conversation.”
DB: I’ll trade you:  I saw a cartoon with a husband and wife where she has her arm around him, looking at him and she says, “I would agree with you Leroy, but that would make us both wrong.” Lonnie, thank you so much for allowing us to get a sense of what it is like to be doing the kind of work that you have done and are doing. 
LB: The pleasure was all mine.

The 7 real reasons why psychotherapists flunk their licensing and certification exams

A friend of mine (let's call him Kurt to preserve confidentiality and perhaps more importantly not to embarrass him) told me was gearing up to take his state licensing exam. Had he prepared for the exam?
 "Come on Rosenthal, I just spent two of the best years of life in grad school and another three or so in supervision. I think I know this stuff by now."
 "Really," I remarked. "Who is the father of rational emotive behavior therapy?"
"Come on dude, that's easy, "Glasser is the father of REBT."
"Sorry, my friend, but that distinction, belongs to Albert Ellis.  Glasser created reality therapy with choice theory."
"Hey, look, I said I was prepared, I never said I was a psychotherapy savant."
 I continued, "What was REBT called before it was REBT?"
"Alright Rosenthal, so I would have missed two questions on the exam. Big deal."
I challenged him once more. "Who was the father of guidance?"
"Duh, it's Freud, any first year psychology student has committed that one to memory."
"Sorry, but Freud was the father of psychoanalysis. The name they will be looking for on your exam would be Frank Parsons."
"Say what? Frank who?"
As the author of licensing and certification exam preparation materials I am often asked why therapists don't pass their tests. Here, on the head of a pin, are the top reasons.
1. A little bit of knowledge is a dangerous thing. Hmm? Somehow the name Kurt is ringing a bell. Thinking Ellis is Glasser or Glasser is Ellis . . . well you get the point.
2. Waiting until the eleventh hour to crack a book or a study guide. "Can you send the material overnight Dr. R., I'll be taking the test in 48 hours?"  Oh sure, maybe the Air Force would let us borrow an F-15 fighter plane to make certain you receive your materials at Mach speed. Is this insane or what? Imagine if this therapist had a client who was taking the Bar Exam. Would he or she advise the client to wait two days before the test to begin preparation? I'd say six months or more would be a tad more realistic.
3. Believing in the psychotherapeutic exam prep tooth fairy.  You scan the Internet and discover a card deck which takes just 15 minutes to read for just $29.95 or whatever. Most serious complete exam prep packages will set you back a bare minimum of $150 or $200. Sorry, but that's the truth, the whole truth, and nothing but the truth. In fact, in some disciplines like psychology the price tag can soar over the $1000 mark.  Just for the record, I speak with thousands of folks who have taken these exams and have never conversed with a single individual who only used a bargain basement card deck as his or her sole method of preparation. If you do use one and pass then you are probably the one person in 500 who didn't need a study guide anyway.
4. Relying on marathon study sessions. These folks boast that they plan to lock themselves in a vault with a seven foot stack of text books, enough exam prep guides to capsize a small battleship, and a case of diet soda. Moreover, folks of this ilk won't come out until they study all areas on the exam. To be sure, they may come out bloated due to the excessive diet soda intake, but there is little, if any, chance they will remember much of anything. Keep your study sessions short. Twenty minute study sessions are good, but fifteen minutes is even better.
5. Failing to use simple memory devices. How do you remember that stationery is spelled "ery" and not "ary" when it means a letterhead? Simple. The word letter has an "e" and so does stationery when it means letterhead. How do you remember that in Pavlov's famous experiments with dogs that the conditioned stimulus (CS) comes before the unconditioned stimulus (US)? Simple: C comes before U in the alphabet. How can you recall what the meat was in the experiment? That's easy, because in the US we eat a lot of meat. When you see the meat in the experiment in will be the US. Memory devices only need to make sense to you and sometimes the crazier they are, the better they work.
6.  Giving up during the actual exam.  You wouldn't believe some of the horror stories I have heard. I remember a woman who told me she bolted out of the exam site because just before she finished.  Why? Simply put, because she was certain she had already missed 40 or more questions and failed the test. The amazing thing is that on her particular exam, 40 items were not being graded. These questions were used to test their suitability on future exams. Thus, instead of telling herself she was failing, she should have told herself that if she really only missed 40 or so items, she might be flirting with a perfect score.
7.  Cheating We all know that cheating is morally and ethically wrong, but did there is another reason not to cheat that never occurs to most people.  At most test sites you can't see the paper or computer screen next to you, so that's not an issue. But let's say you've been struggling with question 143 dealing with Wolpe's systematic desensitization. You don't have a clue what the answer is. Nevertheless, as you stroll over to the drinking fountain your eyes accidentally glance at another test taker's computer screen and you see "d" as the answer. Now, needless to say, you would never do this, but our hypothetical examinee goes back to his computer terminal and clicks "d" as his answer. There is just one problem. The person he copied off of was taking the cosmetology exam and was answering a question on administering a permanent wave!
I rest my case.

Training in Microexpressions

There is a growing movement in psychotherapy towards reading clients’ facial microexpressions and body “tells”.  One of the leaders in this movement is Stan Tatkin, PsyD, who teaches a Psychobiological Approach to Couples Therapy (PACT).  I recently talked with Dr. Tatkin about how he uses microexpressions to enhance couples therapy.

Dr. Tatkin uses microexpressions to read subtle shifts in his clients’ moment-to-moment autonomic nervous system arousal.  Using visual cues in the eyes, nostrils, mouth/lips and skin tone, he can tell whether a person is open and receptive (“regulated”) or in a threat-response (“dis-regulated”).  He points out that people often aren’t aware when or why they shift into a threat-response in relation to their partner, because it happens so quickly, and involves parts of the brain that don’t give explicit thoughts as explanations. 

Dr. Tatkin notes that people will unconsciously make up (“confabulate”) reasons for their sudden anger or fear of their partner, based on old stories about themselves and their partner.  He calls this “dirty data."  His therapy down-plays the importance of sorting through narrative in favor of helping couples attend to each other's moment-to-moment physiological arousal level. 

Most therapists focus on narrative content in therapy.  Dr. Tatkin notes that therapy training focuses on narrative, and the human brain tends to get caught up in language, as a function of the left hemisphere.  In contrast, he trains his students to pay close attention to their own bodies and self-regulation; to use themselves as a “tuning fork” to help their clients learn to self-regulate.

Dr. Tatkin uses an innovative teaching approach:  he sits perpendicular to a trainee in a therapy role-play.  This lets him give moment-to-moment instructions on reading and adjusting autonomic nervous system arousal levels.  He calls this “regulating the regulator." 

How can therapists learn to read microexpressions?  Dr. Tatkin recommends the training programs by Paul Eckman.  Advanced training can be found from Erika Rosenberg.  

Dr. Tatkin also suggests that training in drama or psychodrama can be helpful to learn how to read movements from the whole body, and how voice prosody can affect emotions.  Pat Ogden and Peter Levine do body-oriented psychotherapy training.

Additionally, Dr. Tatkin also recommends reading the work of Steven Porges regarding polyvagal theory. 

Dr. Tatkin points out that it is important to remember that all microexpressions are idiosyncratic to the individual, and thus we need to know each individual’s “baseline” in order to know what a specific microexpression means to that person.

Couch Fiction

Couch Fiction

This is an excerpt of a beautifully illustrated  graphic novel based on a case study of Pat (a sandal-wearing, cat-loving psychotherapist) and her new client James (an ambitious barrister with a potentially harmful habit he can't stop).  The succinct footnotes offer a witty and thought-provoking exploration of the therapeutic journey. If you are curious of how Pat and James carry on this therapy, you can buy the book here .

Nobody's Perfect

Some schools of psychotherapy suggest that prior to a session, a therapist should empty themselves of preconceptions in order to maintain the openness of mind necessary to be aware of the nuances of the encounter. The psychoanalyst Wilfred Bion said that the therapist must prioritise perception and attention over memory and knowledge as the practitioner’s most basic working orientation. This position is almost always adhered to by the most experienced therapists (occasionally due to dementia rather than a rigid adherence to theory). The therapist in this story is not rigidly adhering to this theory. She is not a perfect therapist and there is no such thing.


I wonder how much research has been done on the impact of recycling bins and their contents on the doorsteps of therapists’ premises? I would be especially interested to know of their impact on the first-time client.


 Many psychotherapists do not worry about the impression that their appearance makes on their clients*; some have a habit of wearing open-toed orthopaedic sandals whatever the weather. Footwear can give an idea of whether a therapist is working from home or renting a room – slippers or open-toed sandals in winter are a sure sign they are home based. *This is either because they have worked through their own narcissism issues or they are inherently unstylish, or both.


Truth

We can never assume that the absolute truth in and of another person can ever be completely known. It is, however, important in psychotherapy to strive for that truth. Whether Pat clocking that she finds James attractive can be seen as striving for absolute truth is debatable.



In the past, unlike Pat, many therapists didn’t ask questions in order to be a blank screen onto which the client then projects. Projection is when instead of having pure contact with another, we project a part of ourselves onto the other person and relate to our own projected part, rather than, or as well as, to the person before us. It is now recognised that a practitioner who says nothing is anything but blank and, however talkative or silent she is, the client will still react to her as she is in the present (with her funny sandals and her recycling). Nor will failing to remain silent prevent projection or transference. Transference is when we make subconscious assumptions about the person before us in the present, based on our experience of people we have known in the past. For the record, countertransference is what therapists call the feelings that the client causes to emerge in the therapist. It is desirable that therapists recognise their countertransference so as not to complicate an already complicated matter.


 By talking about Simon, James is avoiding the subject it would better serve him to talk about – himself. Pat appears to be experiencing a countertransferential parallel process to James, as she too is finding it hard staying with the business in hand. Possibly, due her distraction, Pat has missed the clue that James ‘heard’ Simon talking about her, rather than James reporting having a conversation he had with Simon. It is as though he has taken the information from Simon by stealth. She missed this. It does not matter. If it is important that a behavioural pattern is addressed, the client will invariably either demonstrate it again, or bring it up later on.


Research has shown that clients are most likely to make positive changes in therapy when the therapist uses the client’s own theory of change, or when the therapist’s own ideas about change coincide with the client’s previously held psychic beliefs. This is why Pat asks James what would work for him.


Success

The highest indicator for a successful outcome for therapy is the client’s expectations, motivation and hope. The second is the relationship between the client and the therapist. Neither area seems to be thriving for Pat and James at this stage in the therapy.



Many clients report that naming the issue that brings them to therapy out loud for the first time can be a powerful experience, even overwhelming.


Psychotherapists are often asked whether it is boring listening to people talk about themselves all day long. The answer is no, not when they are really talking about themselves. If the therapist does feel bored, she will be interested in that feeling because it will be telling her what needs to be addressed in the session is probably not being attended to. Therapy can break down if client and therapist have not agreed goals. By asking James what he wants, Pat is beginning to negotiate a potential contract for their work together. She is also checking out whether she would be willing to work with James. Not many therapists want to act just as a confessor.


Many people consider undergoing therapy only as a last resort. They have usually tried various strategies to change or to feel better before getting help. Pat would not want to suggest something James has already tried, hence her line of enquiry.


Although kleptomania isn’t a particularly common compulsion amongst people in a position to afford private psychotherapy, it is not unusual in that most of us continue with a habit we would rather we didn’t. For example: procrastination, smoking, eating too much, being over critical, over-reacting, acting shy, getting drunk… the list goes on.


Inevitably when a therapist looks back over a session, there is always something she could have done more sensitively or intelligently. Here, Pat is going too fast for James in looking for triggers for his behaviour. It would serve him better at this stage if she empathised with him more. The idea, though, is not to be perfect. The idea is to remain authentic while striving for the unknowable truth.



If this was an ordinary conversation and not a therapy session, Pat would probably go into raptures about the combination of pitted black olives in chilli oil with pickled garlic available at the nearby Spanish deli. But this isn’t an ordinary conversation and so she does not share her passion about olives with James. Although James is relating a story about buying olives, olives are obviously not the subject here.


The process of telling the story and the relationship of the teller to the story is of more interest to a therapist than the content of the story itself. The content is the icing but the process is the cake itself. This is why therapists will often ask a client how they feel about the story they’ve just told. It is another of the differences between a normal conversation and a therapy session.


Pat is formulating theories about James’ behaviour that she is choosing not to share. Therapists commonly refer to this process as ‘bracketing’. Pat does not know James very well yet, so she is unsure about what he can and cannot tolerate hearing at this stage. Possibly it would serve James better if she also bracketed her line of enquiry about triggers, as her inability to let go of the trigger theme is in danger of rupturing their relationship. Bracketing is more complex than just withholding information. It actually means suspending judgment. To understand this thoroughly one has to study the philosophy of Husserl. He talked a lot about how seeing a horse qualifies as a horsiness experience irrespective of whether the horse appears in reality, in a dream or hallucination. He also talked about the very essence of how you experience the phenomenon of horse essence, but I’ll bracket that.



Pat continues to pursue her trigger theory. Her speed here means that she doesn’t stay in contact with James. In her enthusiasm, she appears to have forgotten her early counselling training on closely tracking the client and going at the client’s pace. James is being pushed not only to where he does not want to go, but where his body is unwilling to go, and so he goes blank. Going blank, or dissociating, is not an act of will but an automatic response to certain stimuli. Some people are more prone to this response than others, especially if they started to do it at a very young age. You might assume – and perhaps this is Pat’s mistake – that James being a highly educated professional person would be able to follow Pat’s simple questioning. But all of us have the potential to be highly functioning in some areas and relatively immature in others.


In most people’s lives, there are three main areas: what we do, where we live and who we live with. Pat has tried the first area, what we do – work, in other words – and did not come up with anything. She’s moved on to the people in his life to see if anything untoward is happening there.


Therapy is not like a normal conversation in that there can be long silences in order to give things time to emerge from the unconscious mind into awareness. Although unless this has been previously negotiated between the parties, what is likely to come up is,‘Why isn’t she saying anything?’ or ‘What am I supposed to do now?’


As either a client or a therapist, if something pops into your mind, it may be worth sharing. Even if, on your own, you cannot see its relevance.

If you are eager to know the end of the adventures of Pat and James, you can purchase Couch Fiction here  and benefit from a 25% discount on this and all other psychology books from Palgrave Mcmillan. Please click here, select the book of your choice, and enter promocode PSYCH2011 at checkout.

Frank Ochberg on Treating PTSD

Defining Trauma

Rebecca Aponte: You have obviously had a very long and fascinating career. I’d like to touch on some of the moments of insight that you have had that inform us about how to understand traumatized clients and how to help them heal.

To start, trauma is a word that is thrown around a lot these days. What does it mean when we say someone is traumatized?

Frank Ochberg: I was part of the team that wrestled with that definition, and I think it is still an interesting challenge because the word is in general use. I think most of us consider something traumatic as usually something frightening, difficult, that could have relatively minor or huge life shattering consequences. Let’s compare it to stress. We get stressed by minor things that get us upset, sometimes mobilized with a lot of energy. But those of us who were part of a new generation that defined Post-Traumatic Stress Disorder really wanted trauma to be way beyond the usual stress.

In the beginning we said a traumatic event is something that is beyond the realm of usual human experience. But then we discovered it isn’t—not in terms of living our whole lifetime. You live long enough and something happens that is terrible, unless you are very, very fortunate. And some people are having terrible things happen with great frequency.

So to try to define this, we said at the time that you have to have been very scared, or horrified, or feeling helpless. And it had to have the characteristic of the kind of thing that could kill you, or kill somebody else, or radically change you in a biological way. We walk through life with the wonderful myth of invulnerability and we think our humanity is something special, sacred and precious. And then all of a sudden you are treated like a piece of meat, like you are prey to another human being or to a devastating natural event: you are just a bunch of muscle and bone. And when you visualize that transformation in yourself or in a loved one, it is traumatic.

That is the meaning of trauma to those of us who were in the field of traumatic stress studies and are doing therapy with people who have been traumatized.

RA: How would a therapist assess trauma? How do you know when you are seeing trauma in another person?

FO: Well, by the time somebody comes to see us, they have made a decision and we know something—there’s been a telephone call, there’s been some form of referral—unless we are in a very, very different circumstance, like being a Red Cross worker or an emergency worker, and then you are exposed to the traumatic event at the same time that the traumatized person is.

But that is relatively unusual for those of us who are in the fields of psychiatry, psychology, psychiatric social work, psychiatric nursing. We usually come on afterward. So our introduction is through a person who is going to become our client—I’m a medical doctor so I still use the word patient, and some of my patients prefer that. They don’t think of themselves as clients. But I know that terms matter and people have different attitudes about those terms.

So, early on we’re told, “I want to see you because of something that happened.” Now, I find that it is usually best for me to delay hearing the trauma story with all of its emotion until the person has a certain sense of comfort and trust.

RA: Is that because you are worried about re-traumatizing them?

FO: It’s not so much a worry about re-traumatizing. I want to show respect for the trauma that happened. I want the person who is coming to see me to experience a certain amount of comfort. And some of these people, bless them, they really don’t want to traumatize the therapist.

RA: Right.

FO: Now there is a little bit of a back and forth, like a dance that goes on. I know that I am quite senior in the field; I usually get to it explicitly and say, “You know, I’ve heard a lot—nothing that is exactly like your story—but you don’t need to worry about my mental health.”

Let me come back to your original question: how I think about the trauma in this person that is coming to see me. And it is usually a mystery to me. I don’t know the details. I may have a general sense, but I am looking for important details and distinctions. I’m looking for symptoms. I’m looking to get to know their person and to understand their resilience, their family as a resource. A lot of trauma takes place in the family, so we therapists can’t assume that there are loved ones who make things better.

We are always trying to get a sense of who is out there who is going to help my client, my patient, who is going to help me. I take delight in finding a family member who is a great asset. And ultimately it is going to take a village, so I’m thinking about who else is there in this person’s life who helps them feel good about themselves, who helps them overcome the obstacles that they are bringing to me.

RA: So I presume that you would ask your patient about the people in their lives and who does this for them. Is there a way, by talking about experiences from before the traumatic event, you can kind of get a sense of what is different in the person now? Because obviously that is a challenge if they are coming in once the traumatic event has already happened and you don’t know who they were before.

FO: Oh, absolutely. It is terribly important. All of us who are therapists have had various kinds of training, and some of our training placed a very, very high importance on formative years—who was there and the roles that they played.

It’s early in our conversation now, but let me bring up something that I have formulated and written about the person’s “board of directors.” I think of this as my patient’s conscience. It is the same as a superego.

Even though these events happened when we were very young, I have had patients in their seventies and they still visualize their mother or their grandmother who judges them. It is like a board of directors that holds meetings in your head, somewhere in the frontal lobe. They sit around a table and they say, “Bad girl,” even though the girl is a former Circuit Court judge and she is 65 years old. She still can remember, “You put that stitch in wrong; you will never amount to anything.”

As I get to know the board of directors, I try to say, “You don’t really need to have that grandmother in the director’s chair. I don’t think you can get her out of the room, but why does she have to be the chief judge of your virtue?” This is not our ego—this is the superego. These are the folks who will keep telling us we are good or we are bad—we amount to something or we don’t.

Now, trauma and trauma work are not specifically about self-esteem. But that is always lurking in the background. Trauma survivors who have very good, solid self-esteem are going to deal with flashbacks and nightmares and anxiety and a somewhat diminished capacity for feeling joy and love—they are going to deal with that so much better than those whose self-esteem is marginalized. So, I find that, even though I am a trauma specialist, I have to pay a lot of attention to those ghosts who live in our heads and judge us all the time.

RA: That obviously has a lot to do with resiliency—whether they have a good board of directors or have taken the chairperson’s seat themselves.

FO: Well, all of these members of the board are ourselves. Once we have incorporated them, they are us. But I find it helps a lot to have this conversation and then to help trauma clients improve their own board of directors.

I remember Maya, who had been raped several times by a sadistic psychopath who inserted himself into her life. She was my patient in the early ’90s. We talked about the board of directors and she said, “I know. I’m going to put Arlo, my gay brother, in the chair. He likes me.” I remember the name, I remember the way she referred to him. And she did it and it helped. It was a breakthrough.

RA: Is that the client who is in The Counting Method?

FO: Yes, it is.

RA: I was fascinated watching your session with her, because the technique is so similar to EMDR, which I have a little bit of exposure to. One of the things that I liked so much about it is that by counting out loud you filled the verbal space—it felt like there wasn’t the pressure on the client to be talking.

FO: I think it is a very useful method. Hadar Lubin and David Johnson in New Haven are the people who have the most experience in doing research with this method, and in training others. They have written the handbook. At Yale a couple of decades ago they trained a group of residents in how to use EMDR, prolonged exposure, and the counting method, and randomly applied these methods over a period of time to a patient pool. It turned out that the counting was the easiest to learn—it was favored by the user. It was really no better in reaching a good outcome, but it was no worse. So it is probably the most efficient and equally effective way of dealing with what I believe is the core element of PTSD.

I think what really harms the person who qualifies for the PTSD diagnosis is this inability to escape the trauma memory. There is fascinating research now by Apostolos Georgopoulos that suggests that this core symptom of PTSD—the inescapable episodic memory that sometimes feels like it is in the present—originates in a disturbance in the discharge of neurons originating in the right temporal lobe. He needs the money to replicate and expand his research, but it suggests that even though PTSD involves several different things, the feature of this inescapable memory, which only occurs in PTSD and not in adjustment disorders or dissociative states or anxiety or depression, is caused by an extreme of perception at the time of traumatization, if you will. It is analogous to being blinded by light that is too intense, like looking at the sun in an eclipse or being deafened by noise that bursts your eardrums.

RA: Is that the moment when the survival instinct takes over?

FO: Well, yes, that could be at the same time. But the symptoms of PTSD are, first, having this trauma memory that won’t quit; second, having numbing and avoidance; and, third, having anxiety that isn’t necessarily caused by reminders of the trauma—your anxiety mechanism is too easily triggered. EMDR may be better than counting at helping a person control his or her anxiety. I don’t think EMDR does much for numbing, but it is a good aid to diminishing anxiety and experiencing a sense of control over it. Prolonged exposure is a way of desensitizing to a number of the features of PTSD.

And counting, I think, is primarily for the flashbacks, the nightmares, the imagery of the trauma itself. But one element of PTSD feeds into the other. As you reach a tipping point and you feel a sense of mastery and control and self-understanding and self-regard, then recovery follows.

A Comprehensive Approach to Trauma Work

RA: It seems like there are some common threads to a lot of these approaches to working with trauma, whether it is EMDR or the counting method. We haven’t really touched on cognitive behavioral therapy or psychodynamic approaches. What are the common threads? What matters the most regardless of the approach?

FO: I have a certain reluctance to support what is called evidence-based therapy because the evidence-based issues have to do with elements of therapy rather than the whole of therapy. Back at Johns Hopkins Medical School, we were told by the surgeons, “We can teach you to take a lung out in seven days, but it is going to take you seven years to know when to take it out.”

There is a lot of judgment that goes into the timing of opening up certain doors for exploration with someone who has been badly traumatized. And most of our clients have been traumatized more than once. They are vulnerable because of things that happened in childhood. They may be part of a group or a gender that receives way more than a fair share of abuse, and then they become our clients. It is not a simple thing of dealing with one symptom at one point in time. A lot of these evidence-based therapies are elements that work—we don’t want to encourage a whole group of amateurs to be flying by the seat of their pants. They should be well trained. They should have a good sense of what makes a human being tick and then know how to deal with all of the parts that are affected in a way that makes sense.

In my paper on Post-Traumatic Therapy, the therapist is advised to have an overall philosophy that is as normalizing as possible, as collegial as possible, but also attends to individual differences, and then to have an outline and to cover a number of elements of the traumatized person, and to teach your traumatized client about PTSD and related conditions.

Just having a conversation of what this syndrome is is empowering. And it is a good place to start. Years ago, in 1980/1981, I had a patient in Lansing. I took out the DSM-III, and I showed her the PTSD diagnosis. She had been raped in South Lansing. I remember she looked at it printed up and she said, “Oh my god, that’s me in that book.”

It was so important for her to see her symptoms in a book. It took away the mystery. It let her know doctors know something about this. As I am talking to you now I am getting a little chill running up the back of my spine; it was so moving for me. We were talking about something that was over 30 years ago, and she was sitting in this office and looking at the diagnosis in this book, and she smiled probably for the first time since she had been raped. What a gift for her and for me. So sharing something about just the definitions was extremely useful.

Then I think therapy has to include attention to physical situations. When you are traumatized you don’t eat right. You don’t always get agoraphobic, but agoraphobia is literally a fear of the marketplace—people don’t shop where they used to. They don’t necessarily wear the clothes that they used to wear. So you help a person analyze and recover good eating habits, good exercise and health habits. You look into sleep hygiene. And then you can deal with other issues like spirituality, sense of humor. All of these are important elements to consider prior to the counting method or EMDR. Some of these methods feel a little gimmicky, and to suggest that you wave a finger and someone is better—to me that needs to be timed right and introduced right.

And these other parts of a comprehensive approach—analyzing somebody’s circle of friends and the strength or the threats in their family—are terribly important. Sometimes we actually end up creating a new family through introduction to a therapy group. We have a Michigan Victim Alliance. People who participate in that are working together and helping others together—creating a network if the natural network is insufficient is part of therapy.

RA: It sounds like the overarching thing that is most important is to have this full, comprehensive approach where you are really understanding the person as a full person and their experience and all of the different ways that it affects them, rather than focusing on one or another specific technique for attacking one specific symptom or problem.

FO: Exactly. That is what I am advocating now.

RA: Sometimes you hear about vets suffering from PTSD for years or even decades. Is it really that intractable of a condition? Or if not, is it that treatment isn’t going well? What is going on in those cases, in your sense?

FO: Well, there is a lot of research into how long the condition lasts, and it is a little bit like depression. If it lasts a month, the odds are it will last for three. If it lasts for three, the odds are that it will last for a year. If it lasts for a year, the odds are it will last for more than that.

It is very, very misleading to think about the average length of PTSD. Look at how different it is to be called in the middle of the night and told that your child has been murdered, and to go through a trial, and then you deal with the imagery of how your child was murdered. And there may be a period of time where the murderer is at large.

I know these people. These have become my friends. I have spent hours and hours with groups of parents of murdered children. That is not the same as being raped. A predatory rape and a confidence rape are very different. Being drugged and raped so that you didn’t know what was happening when it happened and then you wake up and you learn about it—that’s different. Being raped by a family member is different. Being in a bus that crashes and you are alive but someone else is dead. So we are talking about vastly different trauma scenes.

And we think of Japan now. Most of us who are senior therapists in this line of work end up being called one way or another when a top news story happens. So you identify with those people and your heart goes out to them. And thinking about kids who are drinking milk and the mothers in Japan don’t know if this milk is safe or not—a very special kind of threat. The mothers may or may not qualify for the PTSD diagnosis, but that is trauma. So it is all different kinds.

And with the veterans, there are a lot of special circumstances. I now have a lot of friends who are veterans. Some are my age, which means that they fought in Korea or in Vietnam. And some are younger—they are coming back from Iraq. There is a culture in the military of not exaggerating your wounds. Even though there are people who think that soldiers and marines and sailors with PTSD are exaggerators, it is very few who are.

From a therapist point of view, you deal mainly with people who keep it in. One of the diagnosis criteria is a reluctance to talk about it. So of course there are many people who get no help, who keep it all in, who suffer in silence, and every once in awhile they suffer deeply.

The worst kind of suffering is the survivor guilt. On April 1, 1970, my client Terry had his best friend die in his arms. Terry feels that his best friend wouldn’t have been on that mission with him had Terry not decided to go back to the front—he had been wounded, he didn’t have to return. He decided to do it, and he knows that that decision has something to do with that strange adolescent thought that he could get himself killed and his father would be proud of him.

We finally got to that memory after a considerable amount of time working on a trauma problem. Terry feels terrible that he brought his best friend into that adolescent and mythical kind of wish. He is doing better with it, and some of it is through the counting method. But a lot of it is through reframing and working with some of his spiritual beliefs, things that are not ordinarily talked about from therapist to therapist.

Terry is very religious. I asked him if he felt that he determined the length of someone’s life. He said, “Oh my god, no. It is a much higher power that determines that.” And as he realized that, he shifted his whole way of looking at this episode that occurred 40 years ago. And he started to realize that it wasn’t up to him, but he was there for Billy when God called Billy. What a different belief.

RA: That changes the experience in so many ways if that is the way he is looking at it: “I was there,” rather than, “It was my fault.”

FO: Absolutely. And that doesn’t mean that you can somehow turn this into a therapy technique, but through paying a lot of attention to your client’s spirituality, religious belief, sense of self, sense of honor and dishonor, it can be possible to help a man in his sixties rethink and re-experience an event that happened in his twenties. That is part of the privilege and the joy of this kind of work.

Advocating for Veterans

RA: Of course, the more that society understands the way that humans respond to trauma, the less stigma there is for victims of traumatic stress. But there is always the risk that people coming back from war with PTSD are only going to face the betrayal of bureaucratic resistance from those who are supposed to help them heal. You have mentioned filling the role of victim advocate as well as psychiatrist. What does that mean?

FO: Very specifically it means to me this year working with Tom Mahany and Tom’s group, Honor for All. Tom has gotten a permit for a gathering on June 25, 2011. It is roughly a year after the US Senate passed a resolution, thanks to Senator Conrad from North Dakota, of National PTSD Awareness Day. But nobody was aware of it last year.

So Tom wants to have a celebration, and not just for veterans with PTSD. It is for any veteran. It is honor for all. But there will be no discrimination against those veterans whose wounds are invisible. PTSD is an invisible wound; traumatic brain injury is an invisible wound. These wounds deserve as much honor as any other wound. We are going to have speakers and music, and I’m the medical advisor for this particular initiative.

If you go through the World Wide Web, there are hundreds of groups that are all doing special things for veterans with various obstacles. We are all in this together. I don’t think any one group is any more important than another. We are going to do something to make sure that no one is left out. There is a military mantra: No one left behind. You don’t leave anybody on the battlefield dead or alive. That is terribly important. And somehow, symbolically, we have left out the service men and women with PTSD.

There is a fair amount of attention now, and it is the attention that comes from realizing that we didn’t do the right job. We didn’t do it after Vietnam. We missed it in World War II, also. This condition has been around forever. And I think it is biological, it is physical. As I mentioned earlier, I am beginning to think it actually involves a recognizable condition in the right temporal lobe, but we don’t have enough proof of that yet.

It is going to help for PTSD to be understood as a medical injury. I think when it is a medical injury the stigma will be reduced. But there is stigma for breast cancer, so we need to learn from the women who have created a breast cancer awareness campaign so that the NFL is playing in pink sneakers and gloves. You get that to happen, you have really started to revolutionize things. I’m going to see what I can do to get the architects of that campaign to help us with de-stigmatizing PTSD.

RA: Still, it is outside the realm of what many therapists would consider doing. Do you think their roles should be more active when dealing with clients who are facing PTSD?

FO: No, I don’t. I don’t want to suggest that therapists who are very comfortable and who are talented and compassionate and like working in their own setting need to get out of that setting. But I will tell you this: I do teach the psychiatry residents at Michigan State University this particular subject. I do encourage them to write letters on behalf of their patients.

Don’t think of it as an onerous task if you have a patient who needs a disability determination, who needs a letter to her employer. You are a doctor. And this is true of other mental health professionals who are not MDs—you have a degree. You have a certain power in your community and you do need to use it for your client. I don’t think you can practice in this area without advocating effectively as a therapist.When you are asked by your client, “Can you document something for me? Can I have a note for my employer?” we have laws in which employers have to give certain accommodations to people with handicaps. You don’t have someone who is going to be so startled that they will have to dive under a desk, returning to work in a setting where those particular noises are going off.

So, yes, I do think, at the individual level, to be a trauma therapist is to be a client advocate. But when it comes to participating at the local, national, and international level and trying to change conditions, there are some of us who accept political roles. I have been a cabinet officer in the state of Michigan and I was fairly high up in the hierarchy in the National Institute of Mental Health. In those respects I have experience in public policy and in legal advocacy. I had to testify before Congress on behalf of the constituency that the National Institute of Mental Health stands for.

So I think that is different. There are some of us who work in those two worlds—the clinical world and the political world.

RA: You described getting involved initially in trauma research following the assassinations of Bobby Kennedy, Martin Luther King and President Kennedy. Right now we are watching the aftermath of the earthquake and tsunami in Japan. How do events like these portrayed through the media affect the mental well-being of individuals?

FO: In my case and in the case of my colleagues at Stanford, they affected our mental health by lighting our fuses. We were so shocked and stunned, I think traumatized, if you will—in a good way. We were living through an epoch in history and our collective response was to say, “Let’s do something. Now, what can we do?”

So we formed a committee on violence. We read everything we could get our hands on. We wrote a book together—Violence and the Struggle for Existence. Our department chair, David Hamburg, a wonderful leader, was away on sabbatical. He came back and his residents had accomplished what he could have never assigned us. We were moved by events that touched us deeply and we did something. And we are proud together that we were able to do that.

I would certainly encourage anyone who hasn’t had the opportunity as a clinical professional to join the Red Cross, or something that takes you to another part of the world—the other part of the world may be another state. If you have never been part of an emergency response and you have something to offer, it is fulfilling. It can change your life.

I think when you asked the question, you were thinking, “But what do these world events do in a negative way, as well?” They do have a particular upsetting impact on a lot of my patients. And I am sure general therapists have noticed that certain world events upset their patients.

A lot of their patients are sensitive. I try to interpret sensitivity as a blessing and a curse. It means that a stimulus causes a greater reaction. And that means, in a way, you are going to get more out of life—the subtle things are going to affect you deeply. You are like a Maserati—a car that is better but hard to drive. You are like a fine violin—it’s out of tune, takes a master to play it—a wonderful, fine instrument, but from time to time you will suffer. It is a special burden to have that sensitivity. And indeed, my sensitive patients perhaps empathize more, identify more, and hurt more than the average person when the world news brings us tragic events.

Vicarious Trauma and Burnout

RA: Now, when that highly sensitive people are the therapists, they especially have to take care of themselves.

FO: That is a very interesting point. I work with journalists nowadays. I have been specializing in helping journalists see all that there is to be seen in a trauma story, and to develop a great appreciation and almost joy in doing it well. This is called the “Dart Center” and the “Dart Society,” and Dart is the name of the philanthropist—we have been doing some interesting things over the last 10, 20 years. Well, journalists are sensitive. They don’t like to think of themselves that way, but yes, they have their own PTSD, and we therapists can have it, too. It is sometimes called Secondary Traumatic Stress Disorder or Vicarious Traumatization. We aren’t there for the actual trauma, but we listen deeply to others, and eventually, through accumulation, we start to have symptoms.

These are not technical, recognized medical terms, but Secondary Traumatic Stress, which can become a disorder, is a disorder of identification with a client or loved one. And to a certain degree it happened in 9-11—people just surfeited with images of New Yorkers jumping to their deaths, or identifying with a widow who had to watch a building crumble and know that her husband was inside.

So secondary trauma exists. Vicarious trauma exists. But burnout is something else. Burnout usually means you have had relentless responsibility, and it just was too much. In the course of this on the job, you become embittered—you lack your elasticity, your sense of humor is gone. And I think if it goes too far we’ll have to consider a job change. And maybe it is a matter of definition. But if the damage extends to the point where you can’t bounce back, you really are doing a disservice by staying in that job.

These are the police officers who use excessive force. These are the managers who create a hostile work place because they become so embittered. Burnout is bad for everyone around you.

RA: Definitely. Are there warning signs of it? Are there things that people can do if they feel themselves starting to get sucked towards that—is it just a matter of cutting back their responsibilities that have grown to be too much?

FO: Well, there are books written about this. My colleague Joyce Boaz produced a film, When Helping Hurts. It is a good one and it’s in its second edition. The message is, yes, you can see it coming.

In the beginning it is compassion fatigue, or it is vicarious trauma. And if you pay attention to just what you are advising your clients and patients to do, you take a break, you get exercise. You may need to go into therapy. You pay attention to these things.

Part of what I have been doing in journalism is talking to the leaders of the BBC and the New York Times and NPR and places like that, so that it can start at the top. When there is sensitivity to the burden that the reporter carries, that the editor carries, even someone who is part of the technical operation of, let’s say, NPR—they listen to a lot that doesn’t go on the air. They take that home. Somebody has to care about them.

RA: Do you feel like the media is in a particular position where they have to be especially careful since they are funneling the story to the rest of the world?

FO: Absolutely. And I guess those people who are media critics—and everybody, it seems, is a media critic—often express discomfort or distaste with something that has been put on the air or pictured in the newspaper. But I find it is often a matter of telling more rather than less. Telling the context. Portraying someone who has lived through a horrible newsworthy event with their own humanity.

And the best of the journalists rally to this. There is a DART award for the best media portraits of victims of violence. These are not sanitized, antiseptic or censored accounts. These are full accounts where you can identify with the strength of the character and the personality of a survivor who tells a story. It is often a tragic story, but tragedy is ultimately uplifting. It gives us the world as we experience it, and we see elements of nobility and sacrifice. We see mistakes that cause downfall. And we are enlightened.

My point is good trauma journalism is like good literature. It does a terribly important job. It does it by telling the truth in a digestible, sensitive and accurate way.

Stockholm Syndrome

RA: I wanted to talk a little bit about your work in the 1970s that led you to Europe where you helped define Stockholm Syndrome. I was especially surprised to learn that in a hostage situation this is something that is encouraged. Can you briefly define Stockholm Syndrome?

FO: In the mid-’70s I was part of the National Task Force on Terrorism and Disorder that reported through channels to the Attorney General of the United States, and it happened at a time after the Munich massacre in the Olympics of 1972. After a spate of hostage holding conducted by terrorists, we needed to examine hostage negotiation, SWAT practices. This was an emerging and terrible technique to extort concessions from governments by holding hostages, by executing hostages, by torturing people, and a group of us were commissioned to study this. I was the representative of the NIMH and of mental health—I was the only mental health professional. There were a number of lawyers and police officers, people who had diplomatic experiences.

We held hearings all around America and one thing led to another. I ended up having something a bit like a Rhodes scholarship that was available to public health employees. I spent a year with Scotland Yard and with the psychiatry program at the University of London, and I worked on these issues. I debriefed many people who were held hostage. I had a lot of consultation with the FBI. I helped teach detectives at Scotland Yard and at the FBI hostage negotiation techniques.

Along the way, in Stockholm there had been a bank robbery and people were held hostage, and one of the hostages appeared to fall in love with one of her captors. Several people came up with the name “Stockholm Syndrome.” What I did was I wrote a memo to the FBI, defining Stockholm Syndrome from the perspective of us who were engaged in negotiation and rescue.

The syndrome begins with one or more hostages experiencing terror. Then there’s infantilization—I heard a lot of intimate stories about the meaning of not being able to use a toilet without permission or having to defecate in a bucket in front of these people who were holding them hostage. This was part of the experience. But then, little by little, the hostage who survived was allowed to speak, or—I will use the terms that they used—allowed to have a pot to piss in.

And these became part of the negotiation strategies. But these little gifts of life were creating something paradoxical, ironic, astounding. I met with the senior magistrate of Rome who was held hostage by the Red Brigades. I met with the editor of the largest paper in the North of Holland, who was held hostage by Moluccan terrorists. I met with an older woman who was held in the Spaghetti House siege. And what they were telling me was, “I didn’t realize it at the time, but I felt a growing attachment, affection.” Sometimes, depending on the age and the gender, it was sexualized. That happened in the original Stockholm case—Kristin had sex in the vault with her assailant. That is somewhat disputed, and after the fact some of the stories changed. Patty Hearst’s story has various explanations one way or another. But this is not a result of brainwashing. This is something fundamental.

RA: I’ve read in your work that it goes way beyond this idea of identification with the captors.

FO: Anna Freud described something that she believed occurred in the concentration camp in which there was identification. I distinguished the Stockholm Syndrome from identification with the aggressor because these people don’t necessarily become aggressive. They become bonded. There is a bond, and it is ironic. They have a certain affection for their captor during captivity and afterwards.

So first, there is the bond that the hostage feels to the hostage taker. That bond is a result of terror, infantilization, and then small gifts of life, which are interpreted as gratitude, but gratitude that few adults have experienced. So it has got to be like the gratitude that an infant can’t express but feels towards the mother who provides all of these elements of life.

The second part of the Stockholm Syndrome is it is reciprocated. And that’s why at one point when I was in the command center when the Moluccan terrorists were holding hostages at a school and on a train, I was advising on something that could promote the Stockholm Syndrome. One of the hostages had a panic attack that looked like a heart attack. I wanted the hostage taker to be telling us through our transmitter what the pulse and the respirations were—in other words, I wanted the hostage taker to play doctor, because I thought that would promote the Stockholm Syndrome. But a medical student played doctor. We had no way of telling her, “Back off, we want to do something here.” So we lost that chance.

The last part of the Stockholm Syndrome is that both the hostage and the hostage taker are allied against us. Here we are, we are doing everything we can to rescue them, to help with a safe resolution, but we are suspect and we have to know it. And that does affect the tactics and the choices that are made when you are involved in hostage negotiation. Now, decades later, we look around and we say, could the Stockholm Syndrome play a part in why people stay with a batterer?
RA: That is what I wanted to ask you next. Is Stockholm Syndrome analogous to the special bond between a child and an incestuous parent or battered spouse and their abuser?

FO: I think it is. I think we have to be careful if we want to be precise about Stockholm Syndrome as a part of the analysis in a hostage situation or a kidnap situation. For example, in Singapore people are wondering, is the tolerance for a regime that appears to be autocratic or abusive to some—is that tolerance like Stockholm Syndrome? I think sometimes these are valid conversations but the analogy can be taken a little bit too far. There are lots of reasons why people accommodate brutality. They may not have known anything else. They may feel that through that kind of identification their psychological status is improved. Why do people still support royalty? There is something deep within us that affects some of us more than others—the order that comes with tyranny. And Erich Fromm had a whole thesis on escape from freedom. There are countries, there are epochs, in which people sacrifice freedom for the certainty that comes with despotic rule. I don’t want to say that is all Stockholm Syndrome. To me Stockholm Syndrome explains when an adult is forced into an infant-like circumstance and emerges from that circumstance with ironic attachment.

RA: How is that bond unwound? Is that possible?

FO: It seems to go away with time, and when it goes away there may be depression. I have dealt face to face with people who told me, “How could I have done this? I actually admired the person. I felt affection. Now I don’t anymore.”

I have heard from people who through time overcame the Stockholm Syndrome and felt a certain amount of loss. I think you would experience some grief whenever you lose an object of love, and this was a love bond for survival. It was artificial, it was created in a hostile, deadly environment, then it goes away and you feel the loss. But then, I think, after that comes understanding and appreciation of what a person went through.

I was asked, what is the cure for Stockholm Syndrome? This was in the dialogue with some people in Singapore. And I said the cure is rescue. So if you are subject to any form of tyranny, what you really need is to overthrow the tyrant that is dangerous. Then, when the tyrant is no longer there, you can begin to experience the psychological recovery. But this is so commonplace with seriously abused women, children, and there are some men who are seriously abused, too. But primarily the battering problem is the battered spouse. And she needs safety, rescue. The psychological recovery happens afterward.

RA: Rescue is a complicated concept. How can therapists use that if they are seeing someone who is a battered spouse or who was a sexually abused child? How does the concept of rescue come in?

FO: Sometimes it comes in quite literally. I helped create a residential treatment program for victims through the Sisters of Mercy in the Lansing area, and we had meetings with a group that called themselves Mercy Pilots. They weren’t part of the Sisters of Mercy, but they were in the business of providing medical aid through their own private airplanes as needed. They did what was like a witness relocation program, helping to take a woman who was sleeping with the enemy away to another location by private plane and help her get to a new life.

Now, that is not easy to do, and it is dangerous. I remember talking with these pilots about the dangers that might be involved. There are at least two different kinds of battering situations. In roughly two-thirds of the cases, the batterer gets drunk or gets enraged, and then sobers up or calms down and is very apologetic and forgiving. And that is a different situation. That one I think is a little bit more like Stockholm Syndrome, where you go through the capture and then the release, and you can have positive feelings that come from having the threat removed.

But the outcome of a study that was done in Seattle shows that there is another kind of batterer who is relentless and terribly controlling. This one sniffs his wife’s underwear looking for the smell of another man. He may have a delusion, and he will track this woman down and kill her if she attempts to escape him. It is a very, very dangerous situation.

When I first became aware of those differences I called my local shelters to see if they were aware of it, and they weren’t. It is very important that the professionals who deal with the battered women distinguish between the more common variety and this relentless, obsessive, deadly form. We don’t have a witness protection program for the women who unfortunately have been captured by these highly controlling and dangerous men.

But safety is very important for them. If they do choose to leave, it is beyond the experience and the expertise of most therapists, but I think a therapist who has someone like that in his or her practice needs to be aware of what we are talking about now, and does need to educate himself or herself and try to find competent safety resources that can be afforded to those victims.

Now, there is a book by Gavin de Becker called Gift of Fear. He is a very sophisticated security consultant, and writes about the importance of having your fear, which can keep you alive. As therapists we sometimes have a job of helping the person who has been raised in a terribly hostile environment to learn how to trust trustworthy people and maintain fear of dangerous people. This is not easy. But as therapists gain experience with all of these different circumstances, they get better and better at helping their clients reinforce coping mechanisms, good choices, having in their own human environment reliable and kind people.

It’s obviously very, very difficult if you have been raised in a part of a city, in a family, in a situation where the only people who kept you alive were criminals or really disturbed people.

RA: Right—that environment looks normal to you.

FO: And this is not too different from the challenge of helping a veteran become a civilian.

RA: Say more about that.

FO: You are moving from a circumstance in which you had a certain set of instincts and the enemy was there to kill you. The job was to kill the enemy, and you had a team that you could trust. And you had others in your life who may have been interested in you but hadn’t a clue of what you were going through and how all of your psychological and biological instincts return to deal with combat.

So to help a combat veteran, particularly a young combat veteran, face an entirely different set of challenges—marriage, fatherhood, school, job, going to school with people who don’t appreciate the military—it’s enough to make some military so enraged that they have to get into a fight. A therapist has to respect these clients and know where they are coming from, and gradually help them learn to master a different set of skills.

I don’t want to say that that is similar to a person who comes from a youth and adolescence of crime family. I’m just saying that the job of therapy can be very complicated when you are not dealing with a single trauma and a set of symptoms, but with an adjustment to a certain lifestyle that was necessary for survival and how the rules have changed.

RA: Looking into the future of this field, what makes you feel hopeful?

FO: I just had a conversation with my old boss, Bert Brown, who is over 80 now—I’m in my 70s. Burt was the director of the National Institute of Mental Health for seven years and I helped him with deinstitutionalization and trying to build a community mental health system. We have to admit that we failed in many ways to deliver for America a mental health system that we could be proud of.

But many of my colleagues from that time have moved into the trauma field. There is something about the trauma field that is calling on the best and the brightest, or at least bright enough to deal with these issues. These are the issues of human cruelty, of war, of crime, of trying to be decent in the face of outrageous provocation, which in most normal people calls forth feelings of hatred and disgust and disrespect. In the face of that kind of provocation, how do you help people be humane and to cope and call forth love?

This has been the challenge of all the great nations and religions and movements of all time. So it is exciting—our tools are increasing. We now have journalists as colleagues. It is a wonderful field, the trauma field. Lots of rewards, and still a lot of progress to be made.

RA: Thank you so much for such an interesting and inspiring conversation. I have really enjoyed it.

FO: I have, too. Thank you.

Treating Special Clients in Psychotherapy

In the film, The King’s Speech, George VI seeks treatment for his stammer from a maverick Australian speech therapist, Lionel Logue, played brilliantly by Geoffrey Rush. “My patch, my rules,” is what Logue tells the King when he insists on being given special treatment. He is, after all, the King of England, used to deference and privilege. Logue accords him neither, treating him just like any other client. Or so we are led to believe. As a therapist I applaud Logue’s resolution but how realistic is it? Are there not always "special" clients, people who demand and get special attention? It is hard to believe that the feminist therapist, Susie Orbach, whose most famous client was Princess Di, treated her as simply another disturbed, bulimic woman. How could she ignore all the razzmatazz that surrounded Diana for was that not a large part of the problem? It would be difficult, impossible I believe, to pretend that she was anything but a special case.

During my psychotherapy career I treated only a handful of well-known people and most were well-known only in their own communities. In Oxford where I had my private practice, I treated a fair number of academics, dons as they are called here, a few of whom were part of the media circuit, appearing on TV or writing in the newspapers. I never felt they demanded or needed any special privileges other than for me to take particular care not disclose who they were. Oxford is a small place. But then I was an academic myself and when you have worked in a University, you are soon disabused of the notion that academics are in any way special. I did, however, treat someone who was internationally renowned. I recall his all too brief foray into therapy with a mixture of chagrin and regret as I realised, too late in the day, that his specialness had undermined what good therapeutic sense I had.

The man had come to me for stress management. It was not surprising that he was stressed given the huge demands placed upon him by his work and his fame, not to mention those he placed upon himself. He had had a string of difficult personal relationships, one of which had just come to a messy end. I told him about anxiety management and he was very keen to try it even at one point stretching out on the floor while I instructed him in how to relax. We fell into this practical, problem-solving therapy before I had taken stock of the man partly because I felt pressurised to deliver something useful. It was an ill-considered decision and it set up a particular type of relationship in which I responded to what he felt he needed or, in truth, believed he was entitled to. The crunch came when he told me about an employee of his who, while brilliant in many ways, had problems with anger management. Would I see him too? I agreed and, a couple of weeks later, my famous client had gone. How I wish I had refused or at the very least queried why he was in effect palming me off on to someone junior to him. Was this his way of reasserting control? That he could "employ" me like he employed others to do his bidding? I sensed something was not quite right and perhaps with another, less special, client, I would have brought my unease into the open, or simply refused outright. I did neither and have regretted it ever since.

The Gossamer Thread: My Life as a Psychotherapist

Below are three extracts from my book, The Gossamer Thread: My Life as a Psychotherapist (Karnac, 2010). The book describes my personal journey as a psychotherapist, how I started as a bumptious behaviour therapist, young, inexperienced and highly confident, and ended as a psychodynamic psychotherapist with a more reflective and intuitive way of working. Along the way I trained in Beck’s cognitive therapy although I found myself almost immediately doubting the rational simplicities of this approach.
The first extract describes my attempt to demonstrate the wonders of behaviour therapy to one of my students by treating an elderly lady, a chronic agoraphobic stuck in her flat on a run-down estate in south London.
In the second extract, Frances, a model cognitive therapy patient up to that point, becomes suddenly depressed and I behave in a not very therapeutic way.
In the third extract I take on my first psychodynamic psychotherapy patient, a charming, narcissistic young man, and discover how tricky it is to get through well-established defences.
 

Working as a behaviour therapist, London, 1970s

I park my car on the road that borders the estate, thinking that the safer option. Graham and I walk down the hill seeking to locate Arlington House where Mrs Hewittson lives. I’m aware that we stand out, dressed in our smart, professional clothes, each carrying a leather briefcase. But no one bothers us and we find No. 7, a ground floor flat fortunately, so we don’t have to negotiate what I imagine to be urine-smelling lifts or flights of bare concrete stairs. I ring the bell and wait.

I had briefed Graham beforehand. This is to be an assessment. Given that this is behaviour therapy, it would of course be a behavioural assessment. My plan was that flanked by the two of us, Mrs Hewittson would come out of her flat. Then we would send her off on her own as far as she could go until she couldn’t go any further. And I was going to be really scientific about this, for we would note down exactly how far she went, how long she took and how much anxiety she experienced on a scale of 0 to 100. This would be the baseline against which her recovery would be measured. In my mind, I fantasised Mrs Hewittson going further and further each week until we had her travelling all over London.

The door is opened cautiously by a young girl, no more than nine. I explain that we are psychologists and that we have come from the Maudsley hospital to see Mrs Hewittson.
“‘Nan,’ she yells back into the flat, ‘there’s two psychos from the hospital to see ya. Waddya want to do?’”
We hear the sound of talking from inside the flat, two voices, one female sounding very tremulous. Graham and I exchange looks. The door opens wider. ‘Nan says you can come in.’ The girl disappears into the gloom of the flat. When we get used to the darkness, for the curtains are drawn and the main lighting comes from a TV blaring away in the background, we see that the room is full of people. There are three girls, including the little girl who opened the door, playing around a Wendy house in one corner. A woman, barely in her teens, is seated at a table holding a baby who is guzzling milk from a bottle. A tiny, wizened man in an old grey suit sits on a huge settee, a cigarette dangling from his hand. And, in a rocking-chair in the centre of the room, there is a woman in her fifties, strands of mousy brown hair straggling down either side of a pale, thin face in which watery blue eyes stand out like on those odd goggle-eyed fish one sees in aquariums. She is staring at us unblinking. Mrs Hewittson I presume.

It is an unnerving situation, not what I’d expected. I’d imagined Mrs Hewittson stuck on her own, lonely perhaps, even pleased to have a bit of company. Not in the midst of a melee of people. But I’m the professional. So I take charge. ‘Mrs Hewittson?’ I say, addressing the lady in the rocking chair. ‘We’re psychologists from the Maudsley. We’ve come to help you get better.’
The woman says nothing. ” She rocks forward and back in the chair. I am uncomfortably reminded of the Bates motel in Psycho and the skeletal mother in the basement.”
‘Your daughter,’ I press on, ‘arranged for us to come and help you.’
‘Did she now?’ Mrs Hewittson says. It’s a rasping, throaty voice, the product no doubt of thousands of cigarettes smoked in the gloomy flat. ‘That was nifty of Jean.’
Somehow I feel that being ‘nifty’ is not something Mrs Hewittson approves of. The tiny man on the settee leans forward. ‘My Madge is not well, you know,’ he says confidentially as though she cannot hear him. ‘Trouble with her nerves. Had it a long time.’
‘That’s why we’re here,’ I say triumphantly. ‘To get her better.’
‘How are you going to do that then?’ puts in the woman with the baby.
‘First, we’ll go out for a short walk, say, to the post box.’ We’d passed the post box just twenty metres along the road. I turn to Mrs Hewittson. ‘You might have a letter you want to post and we could do it together.’
‘Sammy takes all my letters. He delivers them and takes whatever I’ve got. Don’t need to post anything, thanks all the same.’
‘Anyway, it’s an assessment, a sort of test, to see how far you can go. You don’t have to go far,’ I add hastily. ‘Just as far as you feel you can go.’
‘I can’t do that, doctor. Sorry, I can’t do that at all.’
‘Oh.’ This blanket refusal takes me back. ‘Well,’ I press on gamely, ‘what about going out of the front door and down the path to the gate? It’s only a couple of yards. I’m sure you could do that with our help.’
‘I would do it, sir. But it’s the fits, you see. Can’t risk it. I have these terrible fits.’
‘She does,’ interjects the man in the grey suit who I take to be her husband. ‘She has these fits. She’s a martyr to them.’

I sense I am losing the battle. What are these ‘fits’? Could they be epileptic fits? If they are, what do Graham and I do if she has one? I have never seen an epileptic fit. All I know is what everyone else knows from the films, how you have to grab the tongue, but then what? I curse myself. I should have read Mrs Hewittson’s case file before we came. Before I have time to say anything, the front door opens and in breezes another youngish woman with a two-year old in tow.
‘Madge, darlin’,’ she starts, then stops having spotted us. ‘Sorry, love, didn’t know you had visitors.’
‘They’re from the hospital. Psychiatrists,’ says Madge.
‘Psychologists.’
‘Sorry, didn’t mean to offend and all that.’
‘No offence.’
‘Thing is,’ says the new arrival, ‘I was hoping you’d look after Darren while I go to the Social.’
‘No problem, love. You leave him here with me.’ Mrs Hewittson turns to me. ‘Very sorry about the walk. But you see I’ve got my hands full. Another time, doctor.’
‘Yes. Right,’ I say decisively. ‘What about Friday morning? At 11?’
‘That would be ticky-tack. I’ll be more meself then, I expect.’
Unfortunately, that’s exactly what worries me.
 
Friday morning comes and Graham and I make our way back to the Dog Kennel Hill estate, to Arlington House, No. 7. I have found Mrs Hewittson’s case file. A bulging, tattered, beige-coloured, wallet with letters, documents, case notes, and other bits of paper loosely packed into it. I have waded through it all. There is no mention of epileptic fits. Just panic attacks, which I suspect is what Mrs Hewittson meant. As we approach the door, we see pinned on it a scrap of white paper, fluttering in the wind. I fold it down so we can read what is on it.
Too the Doctors. Very sorry, had too go to the dentists for me tootheyk really bad it is. Mrs Hewittson
We try to peer in through the windows but the curtains are closed. There is not a sound from inside. But I knock a couple of times anyway.
““It seems,” Graham says, “that a visit to the dentist is preferable to a visit from us.””
“Maybe it was an emergency.”
“Yes, of course that might be it.” He gives a half smile.
I take the paper off the door and, beneath Mrs Hewittson’s scribbled message, I write:
Sorry about your toothache. Hope you get it fixed. We’ll come again on Monday at 11.
I am not about to give in so easily.
 
On a bright, sunny Monday morning Graham and I are again standing outside No. 7 Arlington House. This time there is no scribbled note on the door. We knock but there is no response. The curtains are not completely drawn on one of the windows. Peering in, I see that the front room is empty and the TV is off. There is no sign of occupation. I step back and look at Graham. He shrugs. Just then a young girl, a similar age to the ones we had seen playing around the Wendy house, comes skipping down the street towards us. She skips right up to us and proceeds to skip round us as though we are part of some game she is playing.
“Are you,” she says as she skips, “the doctors?”
“I suppose so. Yes, I mean.”
“To see Mrs H?” Skip, skip.
“Mrs Hewittson, that’s right.”
Skip. “She left a message.” Skip, skip.
“And?”
Skip, skip. “She’s gone to the Isle of Wight.” Skip. “To visit her brother-in-law.” Skip, skip.  “For the whole week.” At that she skips off the way she came.
As we trudge back to the car, Graham says: “You could say we had a great success. After all, we got her out of the house.”
“Drove her out,” I say with a grin.
“And in one session.”
“We should write a paper. ‘One session treatment for agoraphobia: a breakthrough in behaviour therapy.’”
We did not write a paper, of course. Nor did we return to bother Mrs Hewittson again. It had taken me a while to get the message but I did get it in the end.
 

Training as a cognitive therapist, Oxford, 1980s

One week Frances fails to attend a session, something she has never done before. We are well into the therapy. We have moved on from changing negative thoughts to identifying the underlying beliefs, what Beck calls schemas. These are the major drivers of depression, ideas that are often formed in childhood and become reactivated in current crises. They can be encapsulated in key phrases or prescriptions like: To be happy I have to be accepted by everyone all the time, I must succeed in whatever I do, I have a fatal flaw in my personality, I am fundamentally a bad person. According to Beck, to produce lasting change it is essential to get to these core beliefs and deal with them.

In the session before Frances failed to attend, she had complained that her work as an administrator was boring. I asked why she didn’t try to get a more demanding and interesting job, something that drew more on her academic ability perhaps. She said vaguely that there was no point. Puzzled, I pursued this and we came to an example of a powerful underlying belief. Life is meaningless, she claimed. In the end we all die.
‘How do you know life is meaningless?’ I ask.
‘I just do.’
‘Come on. You know that won’t do. Let’s do some cognitive work on this. List ‘pros’ and ‘cons,’ for example.’
Frances says nothing. I try to read her face but I can’t. It’s expressionless.
‘Don’t you want to challenge this belief?’
‘I can’t see the point.’
‘To get better. To deal with your depression.’
Deal with it,’ she says sarcastically. ‘You don’t deal with the meaningless of our existence.’

I am startled by Frances’s tone. It’s the first time I’ve heard her talk in this angry way. I backtrack. ‘Okay. I’m sorry. A poor choice of words. But I do think we should examine this belief, don’t you? It seems central to your depression.’
Frances stares at me. For the first time in the therapy I feel unsure. More than that. I have a sense of unease.
‘Maybe,’ she says at last. ‘But not today. Can we leave it to next time?’
‘Okay.’
Later, I wonder if I should have agreed so readily. Was this avoidance on my part? Up to now the therapy had been going smoothly. Frances was the model patient. This was our first glitch. I’d told myself that it would be better not to push this. We could work on it in the next session. The only problem is that Frances failed to turn up for the next session.

I ring Frances. I don’t normally do this when patients fail to show up. I wait a couple of days and if they don’t contact me, I drop them a line. But Frances is a special case, my first cognitive therapy patient, and I’m worried about her. The phone rings on and on. I’m about to hang up when at last she answers, a slow ‘Yes, who is it?’ as though I have just woken her up.
‘Frances, it’s John. I was wondering if you were okay.’
‘What time is it?’
‘Just after two. Have you been asleep?’
A long pause. ‘Sorry. Just very tired.’
‘You didn’t make the session this morning. I wanted to know if you’re alright and if we should reschedule.’
Another long pause.
‘Are you feeling depressed?’
‘You could say that.’
‘Is that why you didn’t come to the session?’
‘What’s the point? I’m not going to get better.’
‘That’s your depression talking, Frances. You’ve had a downturn in mood. All the more important for you to see me at this time. We can work on it together and help you get out of it.’
‘I don’t know.’
‘I do.’ I’m being the decisive, no-nonsense therapist though it’s the last thing I feel at this moment. My shoulder muscles ache with tension. My heart is beating fast. At the back of my mind is the thought that Frances will kill herself. ‘How about later on today, at 6? Or tomorrow morning?’
‘No. I need a bit of space. I’ll come to next week’s session. Don’t worry, John. I’m not going to do anything stupid. I haven’t the courage to do that anyway.’
I try to persuade Frances to see me earlier but she’s adamant. She promises to come next week. I wring a further promise from her that she will contact me immediately if she feels suicidal.
What has happened? The therapy was going along really well. Is it just a blip, a random change in mood? Has something happened to Frances to trigger the increase in her depression? Was it related to our discussion of her core belief that life is meaningless? I ponder these matters but come to no conclusion.

When Frances comes to our next session, I immediately notice a change in her manner. There’s a slowness to her movements, a hesitancy that I have never seen before. She doesn’t look directly at me and when I study her face, all I can see is blankness. I ask her how she is. She takes a while to respond. She says she feels lousy, tired, depressed, no energy, completely zonked. All signs of depression.
‘I’m sorry you’re feeling so bad but I’m glad you came,’ I say. ‘It’s a chance to do some work and improve your mood.’
She looks at me and sighs. ‘The good doctor’s going to make me better. Hooray.’
‘Well, I’m going to try. Tell me right now and in all honesty what you think of coming here.’
‘A waste of time.’
‘Why?’
She shrugs. ‘Nothing works and anyway what’s the point. I get better for a bit and then I get worse. I’m just useless.’
‘Several very negative thoughts in that statement, I’d say. Do you remember how we dealt with, I mean, worked on your negative thought, I’ll never get better? We listed the ‘pros’ and ‘cons’ and came to a more realistic thought. I have it here.’
I search through my notes and read it out to her:
I can’t know that I’ll never get better and I recognise that this absolutist negative thought is a product of my mood state rather than a realistic appraisal of what will happen.
‘Do you believe that now?’
‘It’s irrelevant what I believe,’ she says in a lethargic tone. ‘Life’s meaningless anyway. We are microbes in the vast universe. Specks of cosmic dust. What does it matter? What does anything matter?’
‘Something mattered enough for you to come here today. You’re depressed, Frances. Something brought you right down in the last week. I don’t know what. But I am absolutely convinced that your view that life is meaningless is caused by your depression.’
‘It’s not,’ she says emphatically. ‘Life is meaningless. It’s not a product of depression. It’s true. And anyway I’ve always believed it so it can’t be a response to a change in mood.’
For the moment I’m stumped. I’m also feeling pissed off with Frances, with her certainty and resistance to my attempts to help her.
‘Always?’
‘Always.’
‘So you sprung from your mother’s womb with the thought Hey, why am I here? Life is meaningless. Let me back in?’ I have spoken without thinking. I’ve let my feelings show. I’ve broken a cardinal rule: don’t mock your patient. I’m a crap therapist. But a small smile appears on Frances’s face.
 

Training in psychodynamic psychotherapy, Oxford, 1990s

Sitting opposite me is Matthew, a tall young man, in a scruffy white T-shirt and faded jeans. In his hands he has a Rubik cube.  Each side of the cube is subdivided into nine coloured squares, the puzzle being to twist the arrangements to produce sides of all one colour. Matthew is fiddling with the cube, a frown of concentration on his face. He is my first proper psychodynamic psychotherapy patient. This is our first session.
“I wonder if it might be best if you put the Rubik cube down.”
I leave the faintest of inflections at the end of my remark to try and soften the suggestion. Matthew drops the cube into a battered shoulder bag that he has draped on the side of the chair.
“There,” he says, flashing me a brilliant smile. “I solved it yesterday. I thought I’d see if I could do it again. I must have gone wrong somewhere.”
I could pick up on the wider meaning of his last remark but decide that it is a bit too early to do so and, moreover, it is Matthew who should do the running, not me. I have already introduced myself and explained that we are to work together for up to a year, meeting once a week, holidays apart.
“How about you kicking off,” I say. “Just say whatever’s on your mind.”
We are seated face-to-face. There is a couch in the room but Matthew declined it. I was disappointed as the couch seemed so much a part of the psychodynamic approach.
“What do you want me to say?” he says brightly as though he is here to audition for a part in a play.
“The idea is for you to talk and we take it from there. Whatever is on your mind.”
This produces a long silence during which Matthew gazes around the room as though seeking something to latch onto.
“Crap painting,” he says pointing at a Monet print of a mother and young girl walking through a bright red poppy field. “I hate reproductions.”

Is Matthew saying something about himself in this remark, I wonder? That he is not a reproduction, but the real thing, a true original. Whether he is or not I decide not to comment. I think about what I already know about him from the assessment that Dr Franklin, the Psychotherapy Department’s senior registrar, carried out. He comes from a well-off, middle-class family. He is particularly close to his mother. She gives him a generous allowance and has let him stay, rent free, in a flat she owns in Headington. His father, a successful businessman, is largely absent from home. At school Matthew was regarded as very bright but dropped out in the 6th form. There are suggestions of drug taking and gambling. Since school, he has had periods of temporary work, mainly on building sites, though most recently he worked in an office. None of his jobs have lasted long. He is currently unemployed. Matthew’s major complaint is of extreme anxiety, often in the form of panic attacks. These have caused him to retreat to his flat, sometimes staying there for days on end, not seeing anyone.

My reverie is interrupted when Matthew says, looking quizzically at me: ““You’re not like Doctor Frankenstein. He asked me lots of questions, most of which, actually all of which, were stupid. In the end I just made things up. It seemed to make him happy.””
Jesus! Now I do not know what of Dr Franklin’s assessment is correct, which is, I suspect, exactly what Matthew wanted.
“I wonder why you did that.”
“I wonder why myself.” A cheeky smile, inviting me to join in the joke. I cannot help smiling back. There is something very disarming about Matthew. 
“When I was at school,” he says after a while, “I would make things up. Entertain the troops by telling a few fibs, playing the joker. It got to be a habit. I had this great ex-army greatcoat and me and the other lads hung about, doing dares and that. Wicked!”
He sounds about 16. Stuck in an adolescent time warp.
“Only I lost the coat. Then the bastards threw me out.”
Why did they throw you out?It’s on the tip of my tongue to ask but I stop myself. Above all, I want not to interfere, to let Matthew talk and me listen. So far he has not told me about anything serious. Not about his uncertain sexuality. Not about his intense feelings of panic. Nor about the time when he took an overdose of antidepressants (the tablets were his mother’s prescribed by the family GP). Dr Franklin had noted all these in his assessment but Matthew does not seem to want to talk about any of this. Of course they might all be fabrications (fibs to entertain the troops) but somehow I doubt it. Beneath the veneer of jokiness I sense his vulnerability and unhappiness. The difficulty might well be getting him to talk about it.

Matthew talks more about his school even though it is over three years since he left. He was brilliant at English and had two poems accepted by the school magazine. But he stopped working in the 6th form because it was all so puerile. Then the teachers tried to get him to see a school counsellor who turned out to be a real wanker. I am cast in the role of the eager listener to his tales of schoolboy derring-do. He tells a good story and I think I could just let him do that. But where would we have got to and what purpose would it have served other than to pass the time? The dilemma with the passive stance of the psychodynamic psychotherapist is that someone like Matthew could entertain the troops all day long. At a pause I venture to stir things up, unsure if I am doing the right thing and wary of how he will react.

“From what I’ve heard so far everything seems so hunky-dory that I wonder why you are here in psychotherapy at all. It hasn’t been all sweetness and light, has it?”
Matthew does not say anything, which causes my heart to beat faster. I run through the statement I have just made and castigate myself for its anodyne quality. Could I not have been more incisive?
Hunky-dory,” he says, drawing out the word in a laconic manner. “Now that’s not a word in the psychotherapist’s lexicon, I would have thought? Or is it?” ” He looks at me expectantly, all sweetness and light of course.I feel the stiletto sliding subtly into me.” I tell myself to stay mum and then wonder at my choice of words. Mum’s the word. The phrase floats through my mind as though magically Matthew has projected it into me. Is this an unconscious communication? Do the words mean that we will be okay as long as I mother him, admire his precocity and wit, but if I, taking the paternal role, challenge him, he will hit back? All this flits through my mind in seconds, a blur of semi-conscious thought, as Matthew looks me straight in the eye and waits for me to respond. I say nothing, holding his gaze until he looks away. My beating heart gradually slows. In my previous persona as a cognitive-behavioural therapist, I would have been more active. I would have probably said that hunky-dory was certainly not a psychotherapeutic term, just a word that seemed appropriate. I would have smiled, wanting to maintain good rapport. I would have asked Matthew whether he minded the word or if he preferred another. Why do I not do this now? Because my primary role is not to be Matthew’s friendly helper, not to make him feel at ease. As a psychodynamic psychotherapist I am seeking to create a space in which we can explore deeper feelings. For that to happen I have to dispense with the niceties and tolerate the discomfort just as Matthew has to do too. I am finding this difficult. It is not just that Matthew, with his air of vulnerability and his boyish charm, invites me (and others, I imagine) to look after him. I realize I like looking after people. That is why I am in this job. Only in this instance looking after people means something very different. It is not about making them feel better, at least not immediately, but getting through their defences to the heart of their problems. To achieve this I shall have to use a few stilettos of my own.

The session stutters on. Matthew’s breezy insouciance dissolves. He retreats into scowling silences. When he speaks, there is anger and more than a hint of despair. He rails against both his parents, his father for his crass insensitivity and his mother because she is a very silly woman. I hear nothing of his brothers and sisters. He brightens up only when he talks about his best friend, Tom, who is about to return from college. Tom is going to stay with Matthew and they’ll have fun together again. I cannot help thinking that the fun will be rather hollow. A feeling of sadness pervades the room. Matthew’s defences are pretty brittle, I realize. I feel daunted at the task of treating him. After all, I am a novice at this form of therapy. Yet I desperately want to help him, not just because I am on a course and anxious to do well, but because I sense his despair. I end by saying a few words about the task ahead.
“These are your sessions, Matthew. We have up to a year to work together.”
“But what’s the point? It’s just talking. What can talking do?”
“It’s an opportunity for you to take a look at yourself, to explore how you feel, to examine what has happened to bring you to this point.”
“But I’ve told you all I know.”
“I don’t think so,” I say more assertively than I had intended. “Do you really think you have?”
A pause. “No. There are other things. Stuff I haven’t talked about. Horrible stuff. But I don’t think I’ll ever talk about that.”
“Let’s see. Next week at the same time?”
“Okay,” Matthew says. A flutter of hope, faint and tenuous. “I sit for a while in silence after Matthew leaves. I feel drained and empty.” Then I pull myself together, reach for my pen and start making the detailed notes I shall need for supervision.
 
John Marzillier
28 February, 2011