MARC Records
EBSCO Customers - FAQ

Helpful information for EBSCO Discovery Service (EDS) Customers:

1) To help users locate specific content, as well as best practices for utilizing the Discovery Service, the following web page on the EBSCO help site is a great resource that covers a good amount of FAQ’s and general best practices:

2) ESBCO also has a YouTube channel that has video tutorials about how users can obtain the best method of utilizing EBSCO’s Discovery Tool:

3) The below images demonstrate how users can filter by content provider in their EDS account in order to find the records they would like from

4) For any customers who need any additional assistance, they can always reach out to EBSCO's support team who is extremely helpful, especially with making sure that customer accounts are set up appropriately.

• Contact support website:
• Direct email:

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