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First Impressions in Psychotherapy
A woman wrote to me, having heard me on a radio programme. She had picked up my concern that not enough attention was being paid to the quality of the therapeutic relationship (as opposed to techniques) and wondered how her 25 year-old son, who was seeking a psychotherapist, could assess that in advance of therapy when neither of them knew any therapists where they lived. The obvious answer is that he should wait until he and the therapist meet. Therapy...
Techniques, Therapeutic Relationship and the Importance of the Body
Throughout my career as a psychotherapist I struggled to find the right balance between using specific techniques and the importance of establishing a safe therapeutic relationship. Toward the end I veered more to the latter as I realised, rather belatedly I admit, that people sought therapy not necessarily to get better but often just to be heard. A safe haven and a sensitive, empathic and caring individual can be enough; specific techniques can get in the way. Of course this...
Nordstrom: Psychotherapy Lessons From The Cathedral Of Commerce
Let's get something straight right from the get-go. I don't work for Nordstrom, nor am I am affiliated with them in any way, shape, or form. I've never spent a dime there. Truth be told, the only time I ever set foot in a Nordstrom was to walk from the mall to the parking lot. (Elapsed time: one minute and forty-five seconds.) But I do know this. Nordstrom has become the darling of the customer service movement. If you are searching...
Listening versus Hearing in Psychotherapy
In my memoir, The Gossamer Thread: My Life as a Psychotherapist, I describe my treatment of ‘Angie’, a young mother with horrific fantasies of killing her two young children by stabbing them through the heart with a kitchen knife. It was back in the 1980s and I was in the process of shedding my old behaviour therapy skin, realising I needed to listen to the client more carefully before embarking on any specific intervention. My therapy was a success, or...
The 7 real reasons why psychotherapists flunk their licensing and certification exams
A friend of mine (let's call him Kurt to preserve confidentiality and perhaps more importantly not to embarrass him) told me was gearing up to take his state licensing exam. Had he prepared for the exam? "Come on Rosenthal, I just spent two of the best years of life in grad school and another three or so in supervision. I think I know this stuff by now." "Really," I remarked. "Who is the father of rational emotive behavior therapy?" "Come on dude, that's...
Treating Special Clients in Psychotherapy
In the film, The King’s Speech, George VI seeks treatment for his stammer from a maverick Australian speech therapist, Lionel Logue, played brilliantly by Geoffrey Rush. “My patch, my rules,” is what Logue tells the King when he insists on being given special treatment. He is, after all, the King of England, used to deference and privilege. Logue accords him neither, treating him just like any other client. Or so we are led to believe. As a therapist I applaud...
Fact and Fiction in Psychology
In 1992 I was a Visiting Fellow in the Psychology Department at the University of Western Australia in Perth. For two months nothing was demanded of me other than to talk to the staff and students of the Department in a learned and wise manner, which is easy to do even if you are neither. I was asked one favour which was to give a lecture to the whole department on a subject of my choosing. Can it be any...
Eysenck, Rogers and Psychotherapy Effectiveness
In the 1970s I worked as a psychology lecturer in Hans Eysenck’s department at the Institute of Psychiatry, London. He was a controversial figure, quiet and introverted when met face to face, but on the academic stage a formidable and ruthless opponent. Rod Buchanan’s recent biography, Playing with Fire. The Controversial Career of Hans J Eysenck, nicely captures the complexity of the man, part prolific scientist, and part inveterate showman. Whether it was race and IQ, cancer and smoking...
Suicide During the Holidays . . . Not So Much!
We've all heard it on a local or national television or radio station, "And when we return after the weather, we'll examine the tremendous increase in suicide during the winter holiday season."
Well that's great, except for one small thing: It doesn't exist. In fact, the direct opposite is true. The suicide rate generally hits a peak during April and May. The National Center for Health Statistics placed November and December as the months with the lowest daily rates of...
Well that's great, except for one small thing: It doesn't exist. In fact, the direct opposite is true. The suicide rate generally hits a peak during April and May. The National Center for Health Statistics placed November and December as the months with the lowest daily rates of...
What if It's All Been a Big Fat Psychotherapeutic Lie?
In the early 90's I developed a classroom exercise to teach my students an important academic lesson. This is one of those experiential exercises where the professor feels holier- than- thou because he or sheknows the outcome in advance.
First, I placed the students in groups of two's and asked one of the students to play the part of the helper while the other played the part of the client who tells a real or fictitious problem.Next I pulled...
First, I placed the students in groups of two's and asked one of the students to play the part of the helper while the other played the part of the client who tells a real or fictitious problem.Next I pulled...




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