DURING THE CORONAVIRUS CRISIS WE ARE ALL WORKING REMOTELY, AND REQUEST THAT YOU CONTACT US VIA EMAIL customerservice@psychotherapy.net for all concerns, and we will respond promptly.

If you want to speak to us on the phone, be sure to include your phone number in email and good times we can reach you.


PLEASE CHECK OUT OUR TROUBLESHOOTING TIPS BELOW BEFORE EMAILING


Can't figure out how to view your videos?

If you purchased a course
, go to academy.psychotherapy.net/login and log in with the email and password you used at purchase.

If you purchased a membership, go to psychotherapy.net/account and log in with your email and password you used at purchase.


Want to take your CE test?

Course AND membership users
must go to psychotherapy.net/account to access your CE Tests. Log in to your account and go to the CE Test tab on the left hand side.


Want to print your CE Certificate?

Course AND membership users must go to psychotherapy.net/account to access your CE Certificates. Log in to your account and go to the CE Certificates tab on the left hand side. You will be able to download and print your certificate.


You subscribe to a membership and want to select CE Tests?

Our annual memberships come with free CE Points. You can redeem these CE Points to "purchase" the CE Test of your choice. To do so:
  • log in to your account at psychotherapy.net/account
  • navigate to the video page of your choice and click the green button Get CE test (CE Tests are available for about 100 of our most popular videos)

  • Click Add CE Test to Cart and go through the checkout process. You will not be charged, we will automatically deduct the appropriate number of CE Points from your account.
  • If you do not have enough CE Points left in your account, we will use your remaining points and charge you for the difference.


STILL NEED TO TALK TO US?


PHONE
Do not hesitate to call us if you have any questions regarding our products. We like to talk to our customers and recommend the videos that are most appropriate to your needs.
Toll free (US and Canada) at (800) 577-4762 or (415) 332-3232
Our business hours are Monday through Friday, 8am to 4pm, Pacific Standard Time.


ADDRESS
If you wish to reach us by mail, our address is:
Psychotherapy.net
150 Shoreline Hwy, Bldg A Ste 1
Mill Valley CA 94941


Thank you for your interest in Psychotherapy.net.