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Mental Health in Hospitals and Treatment Centers: 5-Video Series
What are the most essential skills and techniques for succeeding with patients in hospitals and treatment centers? Discover the difference between novice unskilled and expert work care for a range of severe conditions in this 5-part video series.
Experienced mental health workers can attest to the time and effort it takes to gain clinical proficiency. The wide-ranging conditions and issues patients bring can be disorienting to anyone, and without proper training, beginning professionals can feel adrift and ineffective. In this 5-part video series, mental health care providers contrast inexperienced interventions with skillful and experienced treatment interventions for a variety of conditions, behaviors, and diagnoses in a hospital setting. Host Brad Hagen presents a series of scenarios with patients experiencing suicidal depression, anxiety, dementia, verbal and physical aggression, delusional thinking, Borderline Personality Disorder, and mania. With this series, you’ll gain a clearer (and faster) understanding of what to do—and what to avoid.

Here, you’ll see both neophyte and proficient nurses make interventions, conduct mental status examinations, and adjust their own attitudes in order to better serve their patients. Novice scenarios reveal interactions characterized by low empathy or reflective attention, overly formal language, clinician anxiety, defensiveness, and lack of clinical skill. Hagen introduces each video briefly describing each condition and the strong emotions they can evoke in us, giving you context for both the patient experience and challenges faced by practitioners.

The contrasting scenarios feature much more skillful and confident nurses gaining their patients’ trust by making easy eye contact, using assertive communication, empathizing with their situations, and reframing their stories. These vignettes demonstrate techniques such as scaling questions, reflection statements, simple psychoeducation, and modulating one’s vocal tone, which all help patients feel acknowledged, cared for, and willing to comply with treatment.

This series offers valuable instruction on the subtle yet meaningful interventions that can make all the difference when treating patients in hospital and treatment settings. If you’re looking to enhance your own skill set, or teach students to do so, this video series is a must-have.

To order an individual title in this series separately, click on the title of your choice in the list below.

In this Series…

In Depth
The skills it takes to support our patients don’t always come easily to us, even those of us called to the helping professions. This informative 5-part video series helps demystify the techniques, as well as the attitudes, necessary to bring about positive outcomes. Each video in the series features two consecutive, contrasting scenarios with the same client/nurse combination, in which you’ll learn how subtle differences in rapport, tone of voice, empathy level, eye contact, and psychoeducational style can lead to marked improvements in both the therapeutic relationship and in clinical results.

This is the first of its kind for our collection. Nowhere else to we contrast neophytes with masters in side-by-side scenarios. Watching masters do their work is a great way to learn, but sometimes the gap between beginning and experienced professionals is so large that it can be hard to internalize their skills. Here, getting a sense of how to do it "wrong," gives a much more tangible sense of how to do it "right."

If you’re a student or practitioner in clinical psychology, counseling, social work, or related health professions, you’ll find valuable takeaways to enhance your skills. Be sure to add this compelling series to your library today.
By watching this series, you will:
  • Understand the challenges of being with clients suffering from a range of serious mental health conditions.
  • Learn how novice interventions can undermine treatment goals and exacerbate patient distress.
  • Identify proficient skills and interventions that build patient rapport and support successful clinical outcomes.

Length of Series: 1:57:07

English subtitles available

Brad Hagen, PhD, RN, is a registered nurse, a registered psychologist, and an associate professor in the faculty of health sciences, at the University of Lethbridge in Alberta, Canada, where he teaches in the nursing and addictions counseling programs. Hagen's main research and teaching interests include the broad areas of mental health, gerontology, long-term care, psychotropic drug use, and how to bring critical social theory and/or feminist approaches to these topics.

See all Brad Hagen videos.
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