1.00 CE Credits Available
The Therapeutic Relationship, Individualized Treatment and Other Keys to Successful Psychotherapy
by John C. Norcross
In this compelling interview with one of the most prominent psychotherapy researchers of our time, Dr. John Norcross presents the results from fourteen meta-analyses that reveal the secrets to successful therapy.
Challenging the predominant view that manualized treatment methods are the gold standard for effective psychotherapy, Norcross shares empirical research that leads him to argue for a “middle path” that says it is both the treatment method and the therapeutic relationship that make the difference.  

Norcross discusses the scientific evidence that the relationship between therapist and patient accounts for success more than we may have realized. From how to cultivate the “person of the therapist,” to the importance of prizing the patient’s perspective, Norcross answers the timeless question: What makes for a great therapist? 

What therapists are saying…

"A pioneer in the field of research into the essentials of psychotherapy, John Norcross is a luminary in the field of mental health. His unique synthesis of a wide range of empirical studies has illuminated the deep mechanisms beneath therapeutic change. Norcross' insights have been deeply inspiring for me and have shaped my way of thinking about the power of relationships to promote healing."

-- Daniel J. Siegel, MD, author of Mindsight, The Mindful Therapist, and The Developing Mind
"A lucid and informative presentation that underscores the centrality of the therapeutic relationship. Discusses such key concepts as the underlying empirical research, the essential factors in training, therapist self-disclosure,and the clinical conditions where the authentic relationship is most crucial. Norcross is an excellent teacher; I recommend this presentation."

-- Irvin Yalom, MD, author of The Gift of Therapy, Loves Executioner, and Existential Psychotherapy
"...an excellent teaching and continuing education tool, especially for social work professors looking to revisit the basics and enrich their lectures."

-- Jamie Keaton Jones, LCSW, Reviewed in The New Social Worker Online
"It is a pleasure to spend time in person with John Norcross and explore his useful, insightful analysis of the research about the therapeutic relationship and keys to successful therapy in this excellent DVD. Thankfully, moreover, Norcross’s upbeat, well-informed words of wisdom give you a sense of having a friend who cares about you and wants you and your clients to succeed. I enjoyed this DVD even though I have seen Norcross talk in person about these subjects on several occasions. His fresh way of thinking and his positive way of being with the viewer made watching this DVD something I will do several times."

-- John D. Lentz, D. Min., Reviewed in The Milton H. Erickson Foundation Newsletter
"...this training video provides exchanges that are honest, compelling, nicely peppered with clinical illustrations, and enormously reassuring to those of us who have successfully done psychotherapy for decades and who would tend to agree with Norcross’s conclusion that 'the most productive and . . . evidence-based manner in which to conceptualize psychotherapy is as a relationship. . . . And when we can just take that middle path [and] look at all of the science, it converges with the art.' "

-- Sherry Lynn Hatcher, PhD, Reviewed in APA PsycCRITIQUES
In Depth
CE Test
By watching this video, you will:
  • Learn what three questions to ask all of your patients in order to: tailor the psychotherapy to each individual; maximize the effectiveness of treatment; and reduce the rate of premature terminations.
  • Understand the importance of the therapeutic relationship and how to skillfully address and repair alliance ruptures.
  • Identify evidence-based steps you can take to improve your therapeutic effectiveness.

If you're skeptical of the idea that psychotherapy is akin to a medical procedure, and uncomfortable with the trend towards empirically validated treatments which don't acknowledge the therapeutic relationship, then this video will show you that your doubts are more than reasonable, and, in fact, backed up by decades of research. Norcross persuasively makes the case that the human element inherent in psychotherapy should take center stage, because it is scientifically proven to play a significant role in successful treatment outcomes.

Length of video: 1:21:00

English subtitles available

Individual ISBN-10 #: 1-60124-257-3

Group ISBN-10 #: 1-60124-258-1

Group ISBN-13 #: 978-1-60124-258-7

John C. Norcross, PhD is Professor of Psychology and Distinguished University Fellow at the University of Scranton, a clinical psychologist, and an internationally recognized authority on behavior change. He is author of more than 150 scholarly publications and has co-written and edited 15 books.

See all John Norcross videos.

CE credits: 1

Learning Objectives:

  • List three critical questions to ask all patients in order to maximize treatment effectiveness
  • Explain the importance repairing therapeutic ruptures
  • List evidence-based steps you can take to improve your therapeutic effectiveness

Bibliography available upon request

This course is offered for ASWB ACE credit for social workers. See complete list of CE approvals here

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