By Howard Rosenthal, EdD
on 12/14/11 - 2:31 PM
Let's get something straight right from the get-go. I don't work for Nordstrom, nor am I am affiliated with them in any way, shape, or form. I've never spent a dime there. Truth be told, the only time I ever set foot in a Nordstrom was to walk from the mall to the parking lot. (Elapsed time: one minute and forty-five seconds.) But I do know this. Nordstrom has become the darling of the customer service movement. If you are searching...
By John Marzillier, PhD
on 7/27/11 - 1:50 PM
In my memoir, The Gossamer Thread: My Life as a Psychotherapist, I describe my treatment of ‘Angie’, a young mother with horrific fantasies of killing her two young children by stabbing them through the heart with a kitchen knife. It was back in the 1980s and I was in the process of shedding my old behaviour therapy skin, realising I needed to listen to the client more carefully before embarking on any specific intervention. My therapy was a success, or...
By Tony Rousmaniere, PsyD
on 4/19/11 - 10:51 AM
As a psychotherapy training nerd, I’m always looking for good training opportunities. What’s the most training one can find on a limited time and budget? I recently talked about this with Carol Odsess, PhD. Dr. Odsess is a psychotherapy trainer in Albany, California who specializes in EMDR and Energy Psychology. (<a href="">www.carolodsess.com</a>)
